Job Type
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Call Center Reporting Analyst Jobs

2,281 Jobs

  • 3.0
    Oriental Trading Company – Omaha, NE
    7 days ago 7d
    Purpose: Prepare accurate, consistent, and informative reports of Call Center data under the guidance of the Senior Analytics Supervisor… visibility to data. Recommend and implement efficiencies in the Call Center based on historical trends and best practice procedures.…
  • 3.6
    CardWorks – Pittsburgh, PA
    $43k-$61k(Glassdoor est.)
    8 days ago 8d
    preferred A minimum of 2 years work experience in a call center environment is necessary Telephone experience and… dialing systems Utilizes data to produce pre-establish reports Make recommendations within department as to necessary…
  • 2.9
    Exeter Finance – Irving, TX
    $50k-$66k(Glassdoor est.)
    10 days ago 10d
    Summary The Contact Center ReportingAnalyst position is responsible for architecting solutions for reporting on Contact Center… Real-Time, Intraday, Daily, Monthly and Annual reporting is under the ReportingAnalyst’s responsibility. The position requires interaction…
  • 3.3
    Government Employees Health Association – Lees Summit, MO
    $53k-$84k(Glassdoor est.)
    NEW
    near Douglas Rd and I-470. The claims processing office and call center is located in Independence near Little Blue Parkway and I… motivation, supervision and professional growth of Operations Analysts staff. Performs individual staff mentoring and review sessions…
  • 3.8
    Christiana Care – New Castle, DE
    $66k-$109k(Glassdoor est.)
    11 days ago 11d
    communication skills. Proven experience with collaborating with analysts and engineers to understand their needs and being able to translate… Teaching hospital, Wellness, Wilmington, Newark, U.S. New & World Report ranking, Expert, Serve, Care, Healthcare, Respectful, Dover,…
  • 3.5
    TRANZACT – Fort Lee, NJ
    5 days ago 5d
    Position Works The Strategic Initiative (SI) Modeling Analyst role reports to the VP, Data Science and Analytics and is responsible… Degree in Math or Statistics Consulting experience Finance, Call center, Marketing or Sales industry experience Understanding…
  • 3.9
    Peckham – Phoenix, AZ
    6 days ago 6d
    roles.* ​ ​ The Operations Analyst gathers information through in person interviews, reports, and data analysis. They utilize… and ultimately help to deliver a better service to both the call center team as well as our callers. MAIN DUTIES AND RESPONSIBILITIES…
  • 3.7
    Organic Valley – Cashton, WI
    $70k-$96k(Glassdoor est.)
    6 days ago 6d
    Intelligence Analyst III Location Cashton, WI Full Time Yes Job Duties The Business Intelligence (BI) Analyst will be a… . Provide advanced support for developed BI analytics and reports. Seek to continually improve processes including the BI team…
  • 3.5
    Wells Fargo – Tempe, AZ
    $45k-$78k(Glassdoor est.)
    5 days ago 5d
    initial information for all reported incidents. Work closely with other Security Response Center analysts to ensure escalation guidelines… may be assigned. Required Qualifications 1+ year of call center experience Desired Qualifications Ability to navigate…
  • 3.0
    Micro Focus – Cambridge, MA
    $51k-$77k(Glassdoor est.)
    13 days ago 13d
    seeking an energetic, self-driven enterprise Sales Operations Analyst who will be responsible for the development and deployment… and services delivery organizations. The Sales Operations Analyst will be responsible for: Forecasting- Attend & support sales…
  • 3.0
    Frontpoint Security – Vienna, VA
    EASY APPLY
    10 days ago 10d
    Thats where you come in. As a call centeranalyst, you will be analyzing large sets of call center data and detecting trends which… recommend Frontpoint to a friend. Were looking for a Call CenterAnalyst to analyze our current operational procedures, identify…
  • 4.6
    Softec Solutions – Torrance, CA
    $62k-$105k(Glassdoor est.)
    NEW
    Call Center Data Analyst II Founded in 1996, based in Denver, CO, Softec Solutions is a leading IT staffing solutions and… results. Softec Solutions is currently seeking a Call Center Data Analyst II. This role is responsible for for collection, analyses…
  • 4.3
    Kingfisher Systems – Suitland, MD
    6 days ago 6d
    Description: The Sr Database Administrator/ Network Operation Center Analyst supports the Decennial Systems of Systems hybrid cloud infrastructure… to execute and enhance NOC SOPs Manage, coordinate, track, report, process and work tickets daily and across shifts Manage,…
  • 3.3
    Thermo Fisher Scientific – Carlsbad, CA
    $49k-$66k(Glassdoor est.)
    12 days ago 12d
    looking for someone with extensive experience in a large call center environment. Must be able to respond to DR and outage situations… Applicant should have extensive experience in a large call center environment. Must be able to respond to DR and outage situations…
  • 3.8
    Christiana Care – New Castle, DE
    $63k-$84k(Glassdoor est.)
    HOT
    Administrative Systems Team is currently recruiting for a System Analyst to join their team. The successful applicant will demonstrate… solution in terms of Information Technology needs. The Systems Analyst uses current system and computer technology, and designs, installs…
  • 4.5
    Kavaliro – Jacksonville, FL
    NEW
    Description Sr. Business Analyst - Call Center The Senior IT Business Systems Analyst helps client areas achieve their… for other IT Business Systems Analysts. Requirements: Experience working in a call center environment Knowledgeable about…
  • 3.5
    TRANZACT – Fort Lee, NJ
    $65k-$90k(Glassdoor est.)
    14 days ago 14d
    Position Works The Strategic Initiative (SI) Business Analystreports to the VP, Optimization and is responsible for preparing… we would LOVE to see! Consulting experience Finance, Call center, Marketing or Sales industry experience Understanding…
  • 4.1
    Kansas Department of Administration – Shawnee, KS
    NEW
    employee's Form I-9 to confirm work authorization. Federal ReportingAnalyst (K0228104) in the Division of Health Care Finance: Projections… MMIS fiscal agent staff, the DHCF forecasting analyst, other federal reporting team members and other agency (KDOC, KDADS, DCF…
  • 3.6
    Columbia Bank (WA, OR & ID) – Lakewood, WA
    $68k-$89k(Glassdoor est.)
    12 days ago 12d
    implementation of Network policies and procedures, monitoring and reporting, and communicating virtual threats as realized with the protection… and abuse from internal and external threats Identifies, reports, and resolves security violations Quickly evaluate the impact…
  • 2.9
    CashCall – Orange, CA
    $36k-$56k(Glassdoor est.)
    5 days ago 5d
    position of Production Analyst and Support will listen to pre-recorded sales calls and provide evaluation reports to upper management… of recent mortgage experience preferably in a high volume call center environment Must have strong sales and follow-up experience…
  • 3.5
    Synovus Financial Corp. – Roswell, GA
    $39k-$59k(Glassdoor est.)
    NEW
    &Abilities: Ability to analyze and interpret numerical reports. Advanced skills in Microsoft Word, Excel and Powerpoint.… specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority…
  • 2.4
    University Radiology Group – East Brunswick, NJ
    NEW
    Reporting to the Director of PACS and Teleradiology, the Call Center Support Analyst enters exam orders in the RIS, oversees the…
  • 4.2
    Credit Acceptance Corporation – Henderson, NV
    $34k-$51k(Glassdoor est.)
    14 days ago 14d
    Foundations, CompTIA A+ Experience in a corporate Help Desk, call center and/or customer service environment Basic knowledge of ITIL… Associate Help Desk Analyst - Henderson, NV Why Work For Credit Acceptance? Credit Acceptance is rapidly-expanding our IT…
  • 3.5
    Medical Transport Management – Lake Saint Louis, MO
    $47k-$62k(Glassdoor est.)
    6 days ago 6d
    Contact Center ReportingAnalyst must possess excellent communication skills and have an understanding of call center operations… The Contact Center ReportingAnalyst will be responsible for developing and analyzing regular dashboards, reports, and visualizations…
  • 2.7
    First Advantage Corporation – Greenville, SC
    12 days ago 12d
    The Customer Success Analyst acts as a liaison to First Advantage's large screening accounts and various internal departments… such as Sales, Operations, and Billing. The Customer Success Analyst ensures that service level agreements (SLA's) are met or exceeded…
  • 3.3
    FLAGSTAR BANK – Troy, MI
    $38k-$51k(Glassdoor est.)
    NEW
    analyze, and trend call centerreports Becomes a reporting subject matter expert for up to 4 call center teams. Collaborates… Title ReportingAnalyst - Contact Center Location Headquarters-Troy, MI Job Summary Help us tell our call center story!…
  • 2.4
    CO-OP Financial Services – Rancho Cucamonga, CA
    17 days ago 17d
    assigned. Understand the recognition industry; blogs, analystreports, technical details and product, competition, etc. Helps… product innovator in the Debit, Credit, Emerging Payments and Call Center industries. RESPONSIBILITIES: Analyze RFP requirements…
  • 3.5
    Sallie Mae – Indianapolis, IN
    $41k-$55k(Glassdoor est.)
    NEW
    operations for Sales Call Center, School Assist, Customer Operations Fullfillment & Support, and Servicing call center departments. Responsibilities… planning and implementation of tasks for the inward/outward call center environments. Finally, the incumbent will provide support…
  • 3.8
    Christiana Care – New Castle, DE
    $70k-$93k(Glassdoor est.)
    HOT
    Christiana Care's IT department is looking for a Senior Systems Analyst responsible for devising, designing, and driving business process… Cardiovascular, this person will be key to translating workflow and reporting needs to effective system design for the entire suite of software…
  • 3.4
    Trustwave – Chicago, IL
    HOT
    www.trustwave.com. Based in our Chicago headquarters, the IT Support Analyst works with the End User Support (EUS) Team that is responsible… internal client computing environments. This position will report to the Manager of End User Support. Main Duties and Responsibilities…
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