Call Center Supervisor Jobs | Glassdoor
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Call Center Supervisor Jobs

  • 3.9
    Aurora Health Care – New Berlin, WI
    Est. Salary $35k-$55k
    25 days ago 25d
    sales-oriented approach. Keywords: call center, customer service, patient, representative, supervisor #WORKATAURORA Primary Purpose… measures to monitor call volume, call duration, physician referrals/appointments, house call referrals to the web, call abandonment rates…
  • 3.9
    Bank of Hawaii – Honolulu, HI
    Est. Salary $35k-$53k
    18 days ago 18d
    Welcome to your tomorrow! A day in your life as a Call Center Supervisor Under the direction of the Manager, this position… limited to, customer service levels, minimize call escalations, sales performance, call quality, hold time, availability, schedule…
  • 2.9
    Connexion Point – San Antonio, TX
    Est. Salary $29k-$47k
    6 days ago 6d
    Site Supervisor / Sales & Service Centers Job Description The Site Supervisor is responsible for the front line sales and/or… The majority of a Supervisor’s day is spent interacting with Agents and the Quality team. The S&SC Supervisor is a people manager…
  • 3.6
    Dignity Health – Long Beach, CA
    EASY APPLY
    Est. Salary $55k-$92k
    14 days ago 14d
    communicates schedules based on call volume forecasts and available staffing. Frequently provides call volume/agent reports. Responsibilities… and communicates discrepancies to the appropriate manager/supervisor. Monitors productivity metrics and schedules to ensure adequate…
  • 2.9
    ClearChoice Dental Implant Centers – Greenwood Village, Arapahoe, CO
    EASY APPLY
    Est. Salary $49k-$74k
    14 days ago 14d
    training modules. The Call Center Supervisor will be able to trouble-shoot technology issues, manage an escalated call, perform special… that the Call Center Supervisor inspire and lead his/her team in order to improve key performance metrics within the Call Center.…
  • 2.9
    Avesis Incorporated – Phoenix, AZ
    Est. Salary $39k-$61k
    7 days ago 7d
    Customer Service Supervisor co-manages day to day performance of Customer Service Team Leaders and representatives in a call center environment… maintained, enhancing working relationships. The Customer Service Supervisor will work with department Manager to identify areas of opportunity…
  • 3.8
    CMI Media LLC – Cherry Hill, NJ
    7 days ago 7d
    The Supervisor of Search Engine Marketing will manage the overall relationship related to search for a select set of clients… analysis for clients Lead client strategy and reporting calls related to SEM Manage workflow of junior team members to ensure…
  • 3.2
    Walmart eCommerce – Fort Worth, TX
    Est. Salary $33k-$53k
    5 days ago 5d
    Summary The Call Center Supervisor is responsible for the performance, attendance and development of up to 18 Call Center Agents… experience possible while cultivating the careers of our agents. Our Call Center operates 7 days per week and agents will get two days…
  • 3.2
    NAVEX Global – Charlotte, NC
    13 days ago 13d
    Charlotte, NC Manager: Status: Operations Supervisor Full Time, Non-Exempt Position Summary: Our… Call Center Intake Specialist US-NC-Charlotte Apply…
  • 2.8
    Scottrade – Saint Louis, MO
    Est. Salary $45k-$63k
    NEW
    the discount industry required. 3+ years of customer service/call center experience in the financial services industry required…
  • 2.7
    Tarzana Treatment Centers – Tarzana, CA
    Est. Salary $35k-$55k
    NEW
    Call Center Supervisor Fulltime position for a Call Center Supervisor of Tarzana Treatment Center’s (TTC) principal call center… County. The Call Center Supervisor will manage one or more virtual call centers that operate 24/7 handling calls from patients…
  • 3.9
    Grand Traverse Resort and Spa – Acme, MI
    EASY APPLY
    6 days ago 6d
    area Maintain open line of communication with supervisor Must adhere to resort policy and State mandated… ***Please note that this position is PT/On call. After schedules are created on Mondays, you will be contacted and able to…
  • 2.7
    OneTouch Direct – Dunedin, FL
    EASY APPLY
    Est. Salary $29k-$44k
    7 days ago 7d
    Call Center Supervisor OneTouch Direct is seeking energetic, inspirational leaders with fresh ideas and an unbridled spirit… members of the Call Center management team and active participation in department meetings Be able to effect Call Center metrics…
  • 3.5
    Mercy – Chicago, IL
    EASY APPLY
    Est. Salary $58k-$93k
    NEW
    and communicates discrepancies to the appropriate manager/supervisor. Monitors productivity metrics and schedules to ensure adequate… communicates schedules based on call volume forecasts and available staffing. Frequently provides call volume/agent reports. Responsibilities…
  • 2.8
    Anka Behavioral Health, Inc. – Concord, CA
    EASY APPLY
    Est. Salary $35k-$54k
    7 days ago 7d
    full-time Call Center Supervisor to manage Anka’s Referral Center (ARC), our 24/7 call center that handles and processes calls from… Director of Contracting and Networking Development, the Call Center Supervisor is responsible for providing quality and efficient customer…
  • 3.9
    Olympus Corporation of the Americas – Waltham, MA
    Est. Salary $41k-$64k
    13 days ago 13d
    Auto req ID 2696BR Posting Title Call Center Supervisor Company URL Olympus America Inc About Us Olympus America… Massachusetts, Waltham Job Description Waltham, MA - The Call Center Supervisor is responsible for overseeing the customer service representatives…
  • 4.1
    Paramount Equity Mortgage – Sacramento, CA
    Est. Salary $24k-$34k
    19 days ago 19d
    include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This… in your professional development. Position Summary: The Call Center Representative is responsible for initiating the sales…
  • 2.3
    TridentUSA – Carrollton, TX
    Est. Salary $34k-$52k
    24 days ago 24d
    managers with call recording tool requests and following up on all call center issues as needed by area supervisors/managers. Check… internal data based program (DDF). In addition, the Call Center Supervisor must have an in depth knowledge of Teletrac. Both the…
  • 3.1
    CHMB – Escondido, CA
    Est. Salary $33k-$53k
    4 days ago 4d
    General Job Purpose: The Call Center Supervisor is directly responsible for managing the inbound call center personnel in an effort… Call Center Supervisor Are you ready to grow along with CHMB? CHMB has provided technology & business services for healthcare…
  • 3.0
    Accentcare – Anaheim, CA
    EASY APPLY
    Est. Salary $29k-$45k
    12 days ago 12d
    supervising and motivating teams and individual employees in a call center environment Must be able to see the project, decisions… picture/cross-departmental impacts Experience managing multiple call queues effectively balancing resources to achieve desired Service…
  • 3.0
    PMAM – Dallas, TX
    Est. Salary $40k-$65k
    6 days ago 6d
    The Call Center Supervisor is an integral part of PMAM, functioning on a Full-Time Monday – Friday schedule within the hours… Continuously monitor call volume and agent status to ensure 100% answer target. · Manage outbound call campaigns. · Conduct…
  • 4.5
    Michigan CAT – Novi, MI
    EASY APPLY
    Est. Salary $35k-$54k
    14 days ago 14d
    OCCASIONAL/OTHER RESPONSIBILITIES: Assist Field Service Supervisors in handling 24 hour emergency service needs. Researches… customer disputes on bills. Serves and backup for EPG Service Supervisor. Responsible for tracking vehicle maintenance.…
  • 2.5
    iQor – Houston, TX
    Est. Salary $28k-$44k
    5 days ago 5d
    personnel. We are currently seeking an experienced Call Center Collections Supervisor for our Houston, TX Center of Excellence. Responsibilities… Responsibilities include: Takes calls and handles escalated customer issues as needed Supports the call center by participating in…
  • 3.6
    Dignity Health – Phoenix, AZ
    EASY APPLY
    Est. Salary $54k-$94k
    5 days ago 5d
    general POC questions, understands work flow, above average call handling, payroll feeds, progressing technically, escalates issues… mgmt experience and training a plus. Working knowledge of 401k, call center, relationship management or similar experience Demonstrates…
  • 3.5
    Mercy – Phoenix, AZ
    EASY APPLY
    Est. Salary $41k-$72k
    NEW
    general POC questions, understands work flow, above average call handling, payroll feeds, progressing technically, escalates issues… mgmt experience and training a plus. Working knowledge of 401k, call center, relationship management or similar experience Demonstrates…
  • 3.5
    Mercy – Long Beach, CA
    EASY APPLY
    Est. Salary $63k-$97k
    NEW
    supervising and motivating teams and individual employees in a call center environment Must be able to see the project, decisions… picture/cross-departmental impacts Experience managing multiple call queues effectively balancing resources to achieve desired Service…
  • 3.0
    Accentcare – Fort Lauderdale, FL
    EASY APPLY
    Est. Salary $30k-$46k
    5 days ago 5d
    forecasted internal and outsourced call volume for the call center. Assists with the development of call center technology and productivity… Experience - Analytics - Implementation. Tasks: Manages call routing and scheduling to ensure required coverage. Provides…
  • 3.9
    AmeriHealth – Phoenix, AZ
    EASY APPLY
    Est. Salary $46k-$81k
    21 days ago 21d
    levels of productivity and efficiency. Conduct multiple call-coaching training sessions each week. Provide feedback to Support…
  • 3.6
    Advocate Health Care – Rosemont, IL
    Est. Salary $37k-$58k
    20 days ago 20d
    Group's centralized patient appointment scheduling call center. The supervisor is responsible for overseeing assigned Contact Center… contact center or customer service environment. ACD experience. Call center certifications helpful but not required. Excellent communication…
  • 2.9
    Intelicare Direct – San Diego, CA
    Est. Salary $28k-$46k
    7 days ago 7d
    Call Center Supervisor Employment Type: Hourly, Non-Exempt Compensation: $38K-$43K (DOE) Monthly Bonus Potential… Responsibilities: Monitors productivity of call center agents Reviews and monitors call queues Generates regular and ad-hoc…
  • 3.5
    Mercy – Long Beach, CA
    EASY APPLY
    Est. Salary $82k-$118k
    NEW
    equivalent work experience Two or more years of experience as a supervisor in a customer service environment Preferred Skills/Experience… Developing, supporting and mentoring team members through the use of call monitors, team huddles, and monthly employee development plans…
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