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Call center team manager Jobs

872 Jobs

  • 2.9
    ADT Security Services – Jacksonville, FL
    $35k-$55k(Glassdoor est.)
    We're Hiring!
    appropriate. Manage the team to ensure performance goals are met and make recommendations to enhance team productivity… Experience: Supervisory experience in a sales and/or call center setting preferred. Internet Chat, Live Person or Live…
  • 2.9
    Equiniti – Lancing, TN
    NEW
    instructions received from internal teams and clients, providing support and assistance as required Manage service feedback, implementing… Monitor the performance of the team, recommending and implementing changes to the way in which the team operates to improve service…
  • 2.9
    ADT Security Services – Jacksonville, FL
    $35k-$55k(Glassdoor est.)
    We're Hiring!
    Monitors team performance and provides feedback. Provides performance trends and analysis to team. Assists the team in developing… provides leadership and resources for a team consisting of an average of 20 associate team members. Provides technical support, advice…
  • 4.3
    Century Support Services – North Huntingdon, PA
    $44k-$72k(Glassdoor est.)
    5 days ago 5d
    experience of managing people in a production type of forum How to manage by KPI’s and analyze reports skillfully, develops alternative… targets and maintain monthly goals Provide oversight of the team on schedule adherence Follow and create department policies…
  • 2.9
    ADT Security Services – Jacksonville, FL
    $35k-$55k(Glassdoor est.)
    We're Hiring!
    modeling company values. Provide technical education on call center strategies, including all related policies and applicable laws… required Must be PC proficient Must have understanding of call center dynamics and key measurements Some knowledge of telephony…
  • 3.6
    Holiday Systems International – Las Vegas, NV
    $38k-$61k(Glassdoor est.)
    6 days ago 6d
    Responsibilities: • Oversee day to day functions of a call centerteam. Monitor call center statistics in order to maintain high sales… Summary: The Travel Sales Manager provides leadership, coaching and development of the Travel Sales team to ensure the efficient…
  • 2.6
    Vitas Innovative Hospice Care – Lombard, IL
    $62k-$95k(Glassdoor est.)
    7 days ago 7d
    Registered Nurse (RN) TeamManager for its Mid-west call center. The TeamManager is the leader of the Patient Care Team that ensures… and objectives. Participates as a mentor of newly hired TeamManagers. Benefits Include Competitive compensation…
  • 3.5
    Citibank – Boise, ID
    $28k-$43k(Glassdoor est.)
    NEW
    Customer Service Sr. Supervisor (Call CenterTeamManager/Unit Manager) Ability to manage/lead 20+ agents in a dynamic, multi-task… automation improvement. Manages partner expectations, balancing partner needs and wants Manages various projects in support…
  • 3.5
    Citi – Boise, ID
    $23k-$36k(Glassdoor est.)
    NEW
    Customer Service Sr. Supervisor (Call CenterTeamManager/Unit Manager) Ability to manage/lead 20+ agents in a dynamic, multi-task… automation improvement. Manages partner expectations, balancing partner needs and wants Manages various projects in support…
  • 3.7
    Graeters – Cincinnati, OH
    $18k-$29k(Glassdoor est.)
    6 days ago 6d
    Trains and coaches team members on policies, practices, skills. Investigates and assists Store Manager to resolve complaints… and potential barriers with the Store Manager, Multi Store Manager or District Manager. MINIMUM QUALIFICATIONS…
  • 4.8
    Hospice & Palliative Care Charlotte Region – Charlotte, NC
    $59k-$95k(Glassdoor est.)
    6 days ago 6d
    patients, while working as a collaborative team to support our mission. The TeamManager (TM) is responsible for managing the day-by-day… Health Care Description Team Description: Our homecare teams are Interdisciplinary teams providing hospice services and…
  • 2.5
    Sears Home Services – Doral, FL
    NEW
    Requirements RESPONSIBILITIES: Directly supervises a team of call center or web center agents in a sales and/or service environment… REQUIREMENTS: Supervisory or demonstrated team leadership experience required. Call center and/or sales experience preferred. Proficiency…
  • 4.2
    Brandyourself – Lancaster, PA
    EASY APPLY
    $46k-$75k(Glassdoor est.)
    NEW
    BrandYourself is seeking a teammanager for our Concierge Department. You’ll be managing a team of 6-8 Reputation Specialists… of a team within our largest department, you will immediately be a key player within a growing organization Lead a team of 6…
  • 4.4
    Boston Consulting Group – Boston, MA
    $61k-$98k(Glassdoor est.)
    14 days ago 14d
    world-class service, manage escalations, resolve issues and work with GAMMA Leadership as well as other Analytics Managers to run the GAMMA… Analytics Manager may hold line management responsibility for part of GAMMA in the Americas. The Analytics Manager (Automation…
  • 4.4
    Boston Consulting Group – Boston, MA
    $61k-$98k(Glassdoor est.)
    HOT
    well in teams. This person may have experience working as an IT strategy consultant, IT architect, or product manager in the software… and proposal teams around the world leveraging an existing Lead Knowledge Analyst. In connection with the broader team, the selected…
  • 4.4
    Boston Consulting Group – Houston, TX
    $50k-$81k(Glassdoor est.)
    14 days ago 14d
    the shaping & direction of the PAs knowledge agenda Manage KT teams Provide day-to-day coaching for direct reports, including… for KT staff Manage projects Uphold the quality of knowledge captured & standardizes processes Manage projects involving…
  • 4.4
    Boston Consulting Group – Boston, MA
    $61k-$98k(Glassdoor est.)
    HOT
    Analytics Manager may hold line management responsibility for part of GAMMA in the Americas. The Analytics Expert, Team Manager… service, manage escalations, resolve issues and work with the Data Engineering Business Manager as well as Analytics Managers in other…
  • 2.6
    Protection 1 – Jacksonville, FL
    $34k-$56k(Glassdoor est.)
    NEW
    appropriate. Manage the team to ensure performance goals are met and make recommendations to enhance team productivity… Experience: Supervisory experience in a sales and/or call center setting preferred. Internet Chat, Live Person or Live…
  • 2.6
    Protection 1 – Jacksonville, FL
    $34k-$56k(Glassdoor est.)
    15 days ago 15d
    Monitors team performance and provides feedback. Provides performance trends and analysis to team. Assists the team in developing… provides leadership and resources for a team consisting of an average of 20 associate team members. Provides technical support, advice…
  • 2.6
    VITAS Healthcare – Lombard, IL
    $56k-$74k(Glassdoor est.)
    13 days ago 13d
    Registered Nurse (RN) TeamManager for its Mid-west call center. The TeamManager is the leader of the Patient Care Team that ensures… and objectives. Participates as a mentor of newly hired TeamManagers. Benefits Include Competitive compensation Health…
  • 3.6
    Kaseya – Miami, FL
    $44k-$71k(Glassdoor est.)
    7 days ago 7d
    Sales TeamManager is instrumental to the overall success of the team, providing leadership and guidance to a growing team of associate… experiencing. About the Job: As Customer Success TeamManager, you will manage a team of CS Advocates, driving them to hit specific…
  • 3.7
    Boston Medical Center HealthNet Plan – Boston, MA
    $121k-$151k(Glassdoor est.)
    HOT
    As the manager/clinical lead of Pediatric multidisciplinary care management team, the Complex Care Nurse Practitioner works with… improving health and reducing cost. This individual will direct and manage Community Health Workers and Registered Nurses in completion…
  • 2.0
    GateHouse Media – Fort Walton Beach, FL
    $37k-$60k(Glassdoor est.)
    NEW
    their team. Manages staff to consistently maintain a forward, robust pipeline in the Sugar CRM. Ensures that the team consistently… motivating sales teams and driving print and digital revenue. Summary The primary responsibility of the Sales Manager is to increase…
  • 2.6
    Protection 1 – Jacksonville, FL
    $34k-$56k(Glassdoor est.)
    15 days ago 15d
    modeling company values. Provide technical education on call center strategies, including all related policies and applicable laws… required Must be PC proficient Must have understanding of call center dynamics and key measurements Some knowledge of telephony…
  • 3.8
    The Mark Travel Corporation – Milwaukee, WI
    $72k-$112k(Glassdoor est.)
    16 days ago 16d
    leadership responsibility for the Customer Care Call Centerteams including managers, supervisors, trainers and customer care agents Work… Collaborate with the call center operations team to effectively forecast staffing requirements and scheduling of the team Develop budget…
  • 3.6
    Navihealth – Pittsburgh, PA
    $64k-$102k(Glassdoor est.)
    5 days ago 5d
    amount of time. Why Is This Role Critical? The Clinical TeamManager (CTM) is responsible for the day to day management and leadership… provide coverage of PTO of assigned team members Reviews and updates nH Coordinate Managers Tab (facility assignments ) daily.…
  • 3.5
    The Home Depot – Ogden, UT
    $45k-$77k(Glassdoor est.)
    We're Hiring!
    supervises day-to-day operations and activities of a contact center team in order to achieve key performance goals. Supports the… operational activities of a team of 15 - 20 contact center associates. Leads and coaches assigned team in a manner that assures quality…
  • 4.7
    The Linde Group, Inc. – Emeryville, CA
    EASY APPLY
    $56k-$92k(Glassdoor est.)
    27 days ago 27d
    families. We are growing our company and need additional TeamManagers who can focus on nurturing our people and helping them grow… weekends. -You thrive on communicating often, with your team members and managers, and in a variety of contexts. You know when it's…
  • 3.2
    Holiday Inn Club Vacations – Orlando, FL
    $29k-$50k(Glassdoor est.)
    15 days ago 15d
    our friendly, engaged, professional team. POSITION DESCRIPTION The IHG TeamManager is responsible for the production… or GED equivalent Higher education encouraged Previous Call Center experience preferred At least one year of leadership experience…
  • 3.2
    Holiday Inn Club Vacations – Orlando, FL
    $29k-$50k(Glassdoor est.)
    15 days ago 15d
    our friendly, engaged, professional team. POSITION DESCRIPTION The IHG TeamManager is responsible for the production… or GED equivalent Higher education encouraged Previous Call Center experience preferred At least one year of leadership experience…
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