Job Type
Date Posted
Salary Range
Distance

Senior Software Engineer, Escalation Jobs in Charlotte, NC

40 Jobs

  • 3.3
    Vanguard – Charlotte, NC
    $115k-$145k(Glassdoor est.)
    NEW
    technologies. Troubleshoot and resolve the most complex issues escalated from staff. Assess IT risks, dependencies, and conflicts.… IT infrastructure projects. Coordinate with GTO build and engineering groups to identify systems of risk and communicate to appropriate…
  • 3.3
    Vanguard – Charlotte, NC
    13 days ago 13d
    technologies. Troubleshoot and resolve the most complex issues escalated from staff. Assess IT risks, dependencies, and conflicts.… IT infrastructure projects. Coordinate with GTO build and engineering groups to identify systems of risk and communicate to appropriate…
  • 3.3
    Vanguard – Charlotte, NC
    $115k-$145k(Glassdoor est.)
    10 days ago 10d
    technologies. Troubleshoot and resolve the most complex issues escalated from staff. Assess IT risks, dependencies, and conflicts.… IT infrastructure projects. Coordinate with GTO build and engineering groups to identify systems of risk and communicate to appropriate…
  • 3.6
    Experian – Charlotte, NC
    $70k-$101k(Glassdoor est.)
    7 days ago 7d
    consistent high quality. Proactive in issue and risk escalation, through effective collaboration and influence. Communicating… our documentary, ‘Inside Experian’. Job Description Senior roles require a level of maturity and personal leadership to…
  • 2.5
    Curvature – Charlotte, NC
    20 days ago 20d
    hardware, software, training and expert staffing. Job Description The Director for External Storage will oversee Senior Support… The Director for External Storage will oversee Senior Support Engineers as development is crucial to our maintenance service…
  • 3.5
    Sensus – Charlotte, NC
    $136k-$155k(Glassdoor est.)
    NEW
    technologies Expert level operational support for security escalations from customers Works with the business, operations and systems… technology platforms with a focus on software applications. This position will work across software development teams to identify component…
  • 3.2
    RELX Group – Charlotte, NC
    $61k-$93k(Glassdoor est.)
    NEW
    communicate/escalate problems as appropriate to meet assigned deadlines. Provide prompt recovery and problem escalation for the… wherever possible. Provide prompt recovery and problem escalation for the exceptions, extrapolating and integrating information…
  • 2.8
    G4S Security Solutions USA – Charlotte, NC
    $48k-$74k(Glassdoor est.)
    NEW
    the Tier 3 Support Engineer will provide, onsite technical interface for customers, resolution of escalated Tier 2 level calls,… configuration. Serve as a senior LAN Administrator to identify, design, implement and plan network, hardware and software needs. Design…
  • 3.0
    Xylem – Charlotte, NC
    $124k-$142k(Glassdoor est.)
    NEW
    technology platforms with a focus on software applications. This position will work across software development teams to identify component… technologies + Expert level operational support for security escalations from customers + Works with the business, operations…
  • 3.6
    Experian – Charlotte, NC
    $56k-$82k(Glassdoor est.)
    HOT
    consistent high quality. Proactive in issue and risk escalation, through effective collaboration and influence. Communicating… our documentary, ‘Inside Experian’. Job Description Senior roles require a level of maturity and personal leadership to…
  • 3.2
    Rakuten Marketing – Charlotte, NC
    $66k-$93k(Glassdoor est.)
    5 days ago 5d
    deliverables meet testing requirements and coverage Escalate issues to Development and QA Management quickly and effectively Log… gaps/conflicts with the existing system Collaborate with software developers and quality assurance analysts to ensure the deliverables…
  • 3.9
    Spoken Communications – Charlotte, NC
    EASY APPLY
    HOT
    vendors and/or senior staff/management Routine preventative maintenance, deployment and integration of hardware, software and telecommunications… network infrastructures, technologies and protocols Provide escalated levels of troubleshooting and support the voice infrastructure…
  • 3.5
    Valeo – Charlotte, NC
    $98k-$146k(Glassdoor est.)
    HOT
    Site. Manage Software Quality top issues. Software Quality reporting communication and escalation Report to… frequency. Report PG/PL status to Senior Management. Follow-up on escalations and customer complaints on PG level; reporting…
  • 3.5
    Wells Fargo – Charlotte, NC
    $82k-$119k(Glassdoor est.)
    13 days ago 13d
    Perform various application software installations, configuration changes and configure plug-in software. Monitors system performance… testing, support and troubleshooting functions. As an escalation point for application support and troubleshooting, provides…
  • 4.2
    Verian Technologies – Charlotte, NC
    $41k-$68k(Glassdoor est.)
    4 days ago 4d
    Services, Engineering and Product Management, as needed Conduct monthly Customer Care webinars (for senior analysts only… have been assigned up through resolution, or to approved escalation. Proactively engage clients to gather all information…
  • 3.0
    Queen's Health Systems – Charlotte, NC
    $64k-$98k(Glassdoor est.)
    NEW
    improve efficient datacenter operations. Serves as the senior level escalation point for infrastructure related issues. Monitors… 2012. o Extensive experience with core software applications. o Excellent software troubleshooting experience. o Extensive…
  • 3.2
    Primus Software Corporation – Charlotte, NC
    EASY APPLY
    $80k-$119k(Glassdoor est.)
    28 days ago 28d
    customized scripts, customer notification, and Business Partner escalations. 2) Responsible for maintaining routers, switches, and trunk… peers, leadership and take the necessary steps regarding escalations.…
  • 3.9
    Sunrise Systems – Charlotte, NC
    9 days ago 9d
    design and deliver high quality mobile applications. Escalate issues to senior management early, before they create significant impact… Understanding of MVC development pattern. Ensure quality software is delivered with minimal defects and no go live critical issues…
  • 2.8
    G4S – Charlotte, NC
    $46k-$70k(Glassdoor est.)
    NEW
    the Tier 3 Support Engineer will provide, onsite technical interface for customers, resolution of escalated Tier 2 level calls,… configuration. Serve as a senior LAN Administrator to identify, design, implement and plan network, hardware and software needs. Design…
  • 2.9
    G4S Technology – Charlotte, NC
    $46k-$74k(Glassdoor est.)
    NEW
    the Tier 3 Support Engineer will provide, onsite technical interface for customers, resolution of escalated Tier 2 level calls,… configuration. Serve as a senior LAN Administrator to identify, design, implement and plan network, hardware and software needs. Design…
  • 3.5
    Valeo – Charlotte, NC
    $57k-$83k(Glassdoor est.)
    7 days ago 7d
    Responsibilities 1.First escalation level for Quality issues from Product Lines QA engineers 2.Contact point for Quality… projects in PLs 6.Report PG status to Senior Management 7.Manage the workload of QA Engineers assigned to Product Lines 8.Responsible…
  • 3.5
    Bank of America – Charlotte, NC
    $78k-$116k(Glassdoor est.)
    6 days ago 6d
    other engineering staff provide the support for escalation of network incidents, it is expected that, within reason, senior architecture… Required Skills: The role of Network Architect is the most senior technical position in Bank of America’s Network Services organization…
  • 3.5
    Bank of America – Charlotte, NC
    6 days ago 6d
    designing, engineering, implementing, and supporting information security & directory technology systems (software & hardware)… delivery of project milestones, ensures projects stay on target, escalating and identifying roadblocks. Proficient in architecture review…
  • 3.6
    Experian – Charlotte, NC
    $56k-$82k(Glassdoor est.)
    17 days ago 17d
    with consistent high quality Proactive in issue and risk escalation, through effective collaboration and influence. Communicating… our documentary, ‘Inside Experian’. Job Description Senior roles require a level of maturity and personal leadership to…
  • 3.5
    Bank of America – Charlotte, NC
    $64k-$105k(Glassdoor est.)
    9 days ago 9d
    custom software applications. You will be a key individual contributor responsible for researching, resolving, and escalating issues… designing, engineering, implementing, and supporting information security & directory technology systems (software & hardware)…
  • 3.8
    Integrated Resources – Charlotte, NC
    $78k-$117k(Glassdoor est.)
    9 days ago 9d
    design and deliver high quality mobile applications. Escalate issues to senior management early, before they create significant impact… Understanding of MVC development pattern. Ensure quality software is delivered with minimal defects and no go live critical issues…
  • 3.2
    NTT DATA – Charlotte, NC
    $66k-$91k(Glassdoor est.)
    5 days ago 5d
    Solution Designers, Technical Architects, Business Analysts, SoftwareEngineers, Systems Administrators). Demonstrated ability to motivate… Identify, mitigate and resolve risks and issues leveraging escalation processes as appropriate. Identify key internal and external…
  • 3.0
    SPX Cooling Technologies – Charlotte, NC
    $74k-$111k(Glassdoor est.)
    13 days ago 13d
    Job Summary The Unified Communications Senior System Engineer provides daily management, operational, administrative and support… new products within the current platform Drives problem escalation and provides necessary follow up to ensure issue resolution…
  • 4.2
    Macrosoft Inc. – Charlotte, NC
    $118k-$162k(Glassdoor est.)
    30+ days ago 30d+
    Job ID: ATTJP00032012 Title: Senior Network/Data Engineer (US Citizen / GC holders) Location: CHARLOTTE, NC Duration:… direction to all AT&T engineering resources, and recommendations and guidance to all Customer engineering resources, including…
  • 3.3
    Johnson Controls – Charlotte, NC
    $86k-$118k(Glassdoor est.)
    25 days ago 25d
    plans when required. Resolves disputes with minimal need for escalation. Negotiates, prepares and issues subcontracts. Ensures… accordance with established standards. Facilitates escalation of product related problems. Assists Branch Manager and / or sales…
Page 1 of 2
Work in HR or Recruiting?