Customer Support Engineer Jobs in Chelmsford, MA | Glassdoor
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Customer Support Engineer Jobs in Chelmsford, MA

2,569 Jobs

  • 3.3
    NetBrain Technologies – Burlington, MA
    $60k-$91k(Glassdoor est.)
    NEW
    1st-level response to customersupport inquiries by phone and email Escalate unresolved support cases to engineering team as needed… Responsibilities Help customers to maximize the value of NetBrain solutions by coordinating technical support and helping to communicate…
  • 3.0
    Barracuda Networks Inc. – Chelmsford, MA
    $40k-$58k(Glassdoor est.)
    26 days ago 26d
    growing team of talented supportengineers that are responsible for providing premium technical support to MSPs who are reselling… resolution. Escalate issues to higher support tiers as necessary. Work with engineering and product management on resolving difficult…
  • 4.5
    ObserveIT – Boston, MA
    $54k-$79k(Glassdoor est.)
    HOT
    operational support from Bain Capital Ventures. Primary Responsibilities: Support company customersSupport level 1 to… to 3 Support is typically handled via emails or Support Portal, Phone and Remote assistance Hours for this role are 10:00…
  • 3.2
    GE Digital – Cambridge, MA
    $56k-$90k(Glassdoor est.)
    18 days ago 18d
    opportunity suitable for a recent graduate, to work as a CustomerSupportEngineer Analyst with our GE Smallworld business in Cambridge… reporting into the Software Support Services Manager and working closely with the Product Support and Engineering functions, as well as…
  • 4.5
    Mimecast – Watertown, MA
    $47k-$75k(Glassdoor est.)
    NEW
    competitive market place. As a CustomerSupportEngineer, you will be responsible for supportingcustomers--specifically, the IT Administrators… entire US Service Delivery team to provide support to our US and worldwide customer base Assist administrators with using the…
  • 3.5
    Vestmark, Inc. – Wakefield, MA
    $54k-$85k(Glassdoor est.)
    5 days ago 5d
    clients. The Technical Engineer will work with clients analyze, research, and resolve customersupport cases. Responsibilities… Technical Engineer on our production support team, you will be responsible for all aspects of production and technical support for clients…
  • 3.1
    Oxford Instruments – Concord, MA
    $45k-$73k(Glassdoor est.)
    12 days ago 12d
    CustomerSupportEngineer (NanoAnalysis) Location: Other USA Position: Field Support Date Posted: 15 Aug 2017… Permanent In this role of CustomerSupportEngineer, you will perform product installations, customer training, emergency breakdown…
  • 3.4
    Casa Systems Inc – Andover, MA
    $60k-$89k(Glassdoor est.)
    22 days ago 22d
    world. We are seeking to hire (entry level ) Technical SupportEngineer to join our growing team located in Andover, MA, USA to… the computer within 10 minutes of a customersupport request to provide technical support. Work during the assigned shift to…
  • 4.3
    Salsify – Boston, MA
    $32k-$49k(Glassdoor est.)
    18 days ago 18d
    solutions to unique customer problems Identify, test, and file customer-reported product issues for our engineering team Recommend… Our CustomerSupport team has three overarching goals: (1.) Create rabid customer evangelists through a stellar support experience…
  • StarWind Software – Boston, MA
    EASY APPLY
    $48k-$91k(Glassdoor est.)
    16 days ago 16d
    CustomerSupportEngineer | USA - Greater Boston Area StarWind opens position of CustomerSupportEngineer to join its vibrant… Maintain strong customer rapport Manage the support process, conduct Webinars Monitor CRM Salesforce Support Queue and record…
  • 3.5
    MPAY Inc. – Waltham, MA
    $43k-$69k(Glassdoor est.)
    15 days ago 15d
    looking for a CustomerSupportEngineer to join our scrum teams in Waltham, MA! As a CustomerSupportEngineer, you will help… CustomerSupportEngineer Do you love technology? Are you looking for a team-oriented environment and the opportunity to get…
  • 3.0
    SeaChange International Inc – Acton, MA
    12 days ago 12d
    awareness and commitment to customer satisfaction. Worked in a role as a technical supportengineer that was working with business… Technical SupportEngineer II (Senior Technical SupportEngineer) Locations: Acton, USA / Dundalk, Ireland / Eindhoven, NL…
  • 3.6
    Mutualink – Westford, MA
    EASY APPLY
    $46k-$75k(Glassdoor est.)
    23 days ago 23d
    Senior CustomerSupportEngineer Westford, MA Description This is no… please visit: www.mutualink.net. We are seeking a CustomerSupportEngineer to join our innovative and dynamic team in Westford…
  • 4.1
    Cognex – Natick, MA
    $51k-$77k(Glassdoor est.)
    11 days ago 11d
    vision technology. Essential Functions: Support our customersengineers, over email and phone, in the integration of Cognex… Technical SupportEngineers acquire broad knowledge in all our products and gain visibility to multiple engineering functions…
  • 4.2
    Veracode – Burlington, MA
    $48k-$78k(Glassdoor est.)
    11 days ago 11d
    APIs to create customized integration solutions. The Sr. CustomerSupportEngineer will focus on supportingcustomers who integrate… automation. As a Sr. CustomerSupportEngineer you will: Handle email reports, web-to-case reports and customer calls regarding…
  • 3.7
    Lookout – Boston, MA
    $81k-$116k(Glassdoor est.)
    4 days ago 4d
    growing list of Enterprise Customers as well as Partners, Sales Engineers, Development Engineering and Product Management towards… www.lookout.com. Lookout is seeking to add a seasoned SupportEngineer to join a growing team that provides Technical Services…
  • 3.4
    Casa Systems Inc – Andover, MA
    $64k-$91k(Glassdoor est.)
    11 days ago 11d
    AND RESPONSIBILITIES: Answer the customersupport line. Respond to customersupport email. Enter data in a web-based… the world. We are seeking to hire a Senior Technical SupportEngineer to join our growing Technical Call Center team located…
  • 3.6
    Rudolph Technologies – Wilmington, MA
    $53k-$81k(Glassdoor est.)
    NEW
    projects to Technical Support Manager. Requires a Master's degree in Computer Science or Computer Engineering. Must have project… Provide customersupport including problem assessment, interactive software troubleshooting, system configuration, and leading…
  • 3.5
    Vestmark, Inc. – Wakefield, MA
    $58k-$92k(Glassdoor est.)
    19 days ago 19d
    clients. The Technical Engineer will work with clients analyze, research, and resolve customersupport cases. Responsibilities… Technical Engineer on our production support team, you will be responsible for all aspects of production and technical support for clients…
  • 3.6
    NxStage – Lawrence, MA
    $49k-$69k(Glassdoor est.)
    NEW
    The incumbent will provide rotating 24-7 technical support on incoming customer calls. Triages moderately complex calls through attempting… technical telephone support for complex hardware and software capital equipment used in dialysis. Responds to customer inquiries, concerns…
  • 3.7
    Dell – Bedford, MA
    $50k-$77k(Glassdoor est.)
    17 days ago 17d
    GSAP Technical SupportEngineer I At Dell, we are committed to bringing innovation to people everywhere and organizations of all… and thrive in the digital economy. As the Technical SupportEngineer I with RSA, you will be responsible for troubleshooting…
  • 3.4
    The Judge Group, Inc. – Burlington, MA
    7 days ago 7d
    APIs to create customized integration solutions. The Sr. CustomerSupportEngineer will focus on supportingcustomers who integrate… ** As a Sr. CustomerSupportEngineer you will: Handle email reports, web-to-case reports and customer calls regarding technical…
  • 4.2
    Salesforce – Burlington, MA
    $68k-$97k(Glassdoor est.)
    9 days ago 9d
    and have the desire to deliver outstanding support. As a Developer Supportengineer, you will be the primary point of contact for… Job Title: Developer SupportEngineer Location: Burlington, MA Overview:   Salesforce Commerce Cloud is a leading provider…
  • 3.5
    Vestmark, Inc. – Wakefield, MA
    $55k-$86k(Glassdoor est.)
    17 days ago 17d
    As a Technical CustomerEngineer on our implementation services team, you will be responsible for all aspects of execution and… teams to implement and service new clients. The Technical CustomerEngineer will work with clients to develop and manage to an implementation…
  • 3.7
    Dassault Systemes – Waltham, MA
    $49k-$79k(Glassdoor est.)
    NEW
    Experience with Cloud Support, Network Support, and Security issue SaaS infrastructure Engineering lifecycle experience… and other DS teams to meet customers' targets Contribute towards efforts to improve customersupport responsiveness and efficiency…
  • 3.6
    Sonian – Waltham, MA
    $56k-$82k(Glassdoor est.)
    17 days ago 17d
    based in Waltham, MA. Our SupportEngineers provide customersupport to our direct customers, integrated partners, sales team… help/KB articles Providing training for customers Be an advocate for the customer Your Qualifications Bachelor's Degree…
  • 4.4
    Klaviyo – Boston, MA
    $41k-$63k(Glassdoor est.)
    NEW
    technical support for Klaviyo customers. Deliver effective technical customersupport to our rapidly growing customer base. Deliver… Participate in providing training to customers as required. You Have 2+ years in a technical support role. Client-facing experience…
  • 3.4
    Casa Systems Inc – Andover, MA
    $75k-$112k(Glassdoor est.)
    NEW
    travel to key customers worldwide. QUALIFICATIONS: 10+ years’ experience in System Engineeringsupport roles with increasing… product at customer sites, training and continued customersupport with the assistance of the corporate HQ support team. Provide…
  • 3.0
    SeaChange International Inc – Acton, MA
    $34k-$46k(Glassdoor est.)
    12 days ago 12d
    awareness and commitment to customer satisfaction. Worked in a role as a technical supportengineer that was working with business… Technical SupportEngineer I (Technical SupportEngineer) Locations: Acton, USA / Dundalk, Ireland / Eindhoven, NL / Warsaw…
  • 3.6
    Mellanox Technologies – Chelmsford, MA
    $82k-$118k(Glassdoor est.)
    10 days ago 10d
    to be our Senior Technical SupportEngineer for Premium Enterprise customers (very high-profile companies). In this role, you will… Senior Technical SupportEngineer, you will serve as a trusted adviser to our most important customers by helping them achieve better…
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