Customer Service Lead Jobs in Chevy Chase, MD | Glassdoor
  • All Jobs (2,010)

Customer Service Lead Jobs in Chevy Chase, MD

  • 4.4
    Planned Systems International – Arlington, VA
    Est. Salary $48k-$85k
    6 days ago 6d
    the application. Interacting with multiple customer stakeholders and leading technical discussions. Working with the project… Responsibilities: The Operations Lead will lead the operation and maintenance of an enterprise blood donor management system for the…
  • 3.4
    British Swim School – Gaithersburg, MD
    EASY APPLY
    11 days ago 11d
    and Responsibilities: Lead the training of CustomerService Associates in regards to CustomerService and Engagement Manage… Central Maryland’s CustomerService Manager, you are responsible for the overall administration of the CustomerService team, including…
  • Failproof – Bethesda, MD
    EASY APPLY
    6 days ago 6d
    ensure customer satisfaction. The CustomerServiceLead is responsible for developing and implementing technical service restorations… and meet the service level agreements as described in this performance work statement. The CustomerServiceLead shall establish…
  • 3.1
    Cision US – Beltsville, MD
    Est. Salary $34k-$51k
    NEW
    quickly meeting customer demands. Key to continuing PR Newswire’s reputation for providing excellent customerservice, your consultative… you on your toes, so a flexible attitude and a strong customer-service approach will be needed. As the face (or voice) to the…
  • 3.1
    CSRA – Washington, DC
    Est. Salary $122k-$145k
    NEW
    Department of Homeland Security (DHS) servicing more than 6,000 users. Our Federal law enforcement customer is responsible for the vital… SharePoint Developer/Team Lead to provide development and maintenance of SharePoint applications, as well as lead a team, in a fast-paced…
  • 4.1
    IntelliDyne, LLC – Rockville, MD
    14 days ago 14d
    Experience leading multiple customerservice center/sites in multiple time zones; call center support, Tier 1 and Tier 2 service desk… information. Lead and direct the work of other CAC Analysts. Monitor and track Remedy tickets to ensure that Service Levels are…
  • 4.2
    Wellness Corporate Solutions – Bethesda, MD
    26 days ago 26d
    paced environment Exceptional Screener Outstanding customerservice skills Extremely professional Model a healthy lifestyle… has a fantastic opportunity for individuals to work as Event Leads representing WCS at corporate health events in a supervisory…
  • 3.6
    SAIC – Washington, DC
    13 days ago 13d
    CustomerServiceLead (Job Number:425073) Description: JOB DESCRIPTION: The CustomerServiceLead is responsible for… Strong customerservice skills and background supporting a technical service offering. Strong knowledge of IT Service Management…
  • 4.0
    Capitol Office Solutions – Columbia, MD
    Est. Salary $29k-$37k
    6 days ago 6d
    Responsibilities: Review service contracts for each customer Set up new Copier and Print service contracts for billing Set… pick-up of service agreements contract Process first time service requests, inputting equipment and creating new customer accounts…
  • 3.9
    IPKeys Technologies – Washington, DC
    12 days ago 12d
    IPKeys Technologies is seeking a CustomerService Center Lead to join our team in support of the Overseas Private Investment Corporation… provide an integrated CustomerService Center capability to support local and remote OPIC users and customers, which meets or exceeds…
  • 5.0
    B3 Group Inc – Washington, DC
    Est. Salary $25k-$52k
    NEW
    talented IT CustomerService Manager to support and lead technical customer services efforts for a federal agency. The Customer Service… technicians to perform projects efficiently. Lead and work with CustomerService Engineers and Installation Technicians to train…
  • 4.3
    Sila – Arlington, VA
    14 days ago 14d
    services teams throughout the customer engagement life cycle; ensure customer commitments match service capabilities and contractual… needs. As a Platform as a Service (PaaS) Consultant, you will help organizations implement leading edge, enterprise solutions…
  • 3.7
    XLA – Arlington, VA
    Est. Salary $52k-$76k
    5 days ago 5d
    Description: XLA is looking for a Team Lead/Technical Writer to sit onsite at our customer's offices in Arlington, VA. Position… ), attention to detail, problem solving, and excellent customerservice skills Experience in providing oversight of four (4…
  • 3.9
    ValidaTek – Washington, DC
    Est. Salary $98k-$166k
    7 days ago 7d
    Responsible for leading the development, implementation, sustainment, and continuous improvement in IT Service Management (ITSM… metrics and KPIs based on the IT service deliverables and the agreements above. Own and lead the execution of the process development…
  • 3.4
    DMI – Washington, DC
    11 days ago 11d
    Opportunity Digital Management, Inc. (DMI) is seeking a CustomerService Center Lead is needed to supervise the OPIC CS Center. Duties… Responsibilities: Manage the service center and ensure SLA targets agreed on with the customer are being met Track Metrics…
  • 3.3
    FedEx Office – Arlington, VA
    Est. Salary $26k-$37k
    NEW
    Provides an outstanding customerservice experience by using consultative skills to anticipate customer needs, suggest alternatives… ) (Quality Driven Management strives to deliver market-leadingcustomer experience, business excellence, and financial return through…
  • 3.4
    OshKosh B'gosh – Vienna, VA
    11 days ago 11d
    POSITION PURPOSE The CustomerServiceLead is responsible for maintaining CustomerService as per company standard and… components of CustomerService. Team Development: Provides exceptional customerservice (i.e., assist customers, answer phones…
  • 3.1
    Follett – Germantown, MD
    Est. Salary $22k-$30k
    NEW
    and resolves escalated customer issues. Partners to create and maintain a Hassle Free customerservice culture, focused on solutions-based… Performs other duties as assigned. 1-3 years of previous customerservice and/or retail experience. Associates Degree or equivalent…
  • 3.4
    Merchant Link – Silver Spring, MD
    Est. Salary $114k-$160k
    19 days ago 19d
    year in a tech-lead or senior-dev role Minimum two years’ experience in design and delivery of 24x7 service oriented high-volume… SUMMARYThe Tech-lead Development role is all about successful execution of dev projects. You lead up to five developers…
  • 5.0
    Upside – Washington, DC
    5 days ago 5d
    streamline internal processes that enhance service delivery and the customer experience You will lead multiple call center related projects… insights and trends You have 2+ years working in quality and customerservice You find typos and grammar mistakes when surfing online…
  • 3.6
    Athleta – Washington, DC
    11 days ago 11d
    Monitors cash wrap to ensure customers are provided service in accordance with customerservice policies and cashier guidelines… daily sales trends Customer Experience Sets the example by role modeling great customerservice Ensures that associates…
  • 3.0
    PSAV – Washington, DC
    Est. Salary $33k-$48k
    4 days ago 4d
    the technical qualifications section. CustomerService Provides excellent service and strives to exceed the expectations and… required. Bachelors degree is preferred. 2+ years of customerservice or hospitality experience is preferred. 2+ years of audio…
  • 3.3
    Geico – Chevy Chase, MD
    Est. Salary $132k-$183k
    5 days ago 5d
    and external customers? Do you have track record of delivering, building cross-functional relationships and leading with "yes" when… the perfect fit for you! We are looking for a highly motivated Lead Network Engineer to train, coach and mentor a team of talented…
  • Arlington, VA
    NEW
    Provides an outstanding customerservice experience by using consultative skills to anticipate customer needs, suggest alternatives… (Quality Driven Management strives to deliver market-leadingcustomer experience, business excellence, and financial return through…
  • Arlington, VA
    NEW
    Provides an outstanding customerservice experience by using consultative skills to anticipate customer needs, suggest alternatives… (Quality Driven Management strives to deliver market-leadingcustomer experience, business excellence, and financial return through…
  • Spatial Front – Washington, DC
    Est. Salary $51k-$80k
    11 days ago 11d
    contract. The CustomerService Desk/Asset Management Lead will develop, lead, and motivate a team of CustomerService (Tier II and… SFI is looking for a CustomerService Desk/Asset Management Lead to add to their dynamic team supporting a highly visible federal…
  • 5.0
    Upside – Washington, DC
    Est. Salary $44k-$64k
    4 days ago 4d
    streamline internal processes that enhance service delivery and the customer experience You will lead multiple call center related projects… insights and trends You have 2+ years working in quality and customerservice You find typos and grammar mistakes when surfing online…
  • F.H. Furr Plumbing, Heating, Air Conditioning, and Electrical Inc. – Gaithersburg, MD
    4 days ago 4d
    school diploma (or GED) CustomerService experience is preferred Ability to identify customer needs and clearly articulate… articulate product and service offerings Highly developed sense of integrity and commitment to customer satisfaction Meet all attendance…
  • 3.1
    Surescripts – Arlington, VA
    Est. Salary $40k-$61k
    NEW
    and reliable. You have a customerservice mindset, and will do whatever is needed to help your customers succeed. What We’re… Experience in support/customerservice Preferred Qualifications: Experience with a customer relationship management…
  • 4.1
    Social Tables – Arlington, VA
    Est. Salary $97k-$148k
    8 days ago 8d
    designing, implementing, and maintaining APIs as a service for your team and customers Enjoy optimizing complex data models for understandability… complex problems. Lead Engineers are explicitly charged with vetting the technical rigor of our solutions. As a Lead Engineer, two…
  • 3.3
    Five Guys Burgers & Fries – Falls Church, VA
    Est. Salary $22k-$28k
    NEW
    clean restaurants with a top tiered customerservice approach! If you are on the path of leading and inspiring others, while challenging… clean restaurants with a top tiered customerservice approach! If you are on the path of leading and inspiring others, while challenging…
Page 1 of 65
Work in HR or Recruiting?