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Call center manager Jobs in Chicago, IL

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  • PCG Consulting Logo3.7
    PCG Consulting
    Call Center Manager - Healthcare (Provider and Member Services)
    Chicago, IL
    $75,000 - $80,000 (Employer est.)
    Easy Apply
    8d
    Experience in basic financial analysis (cost-effectiveness, cost-benefit, etc.). Monitor and improve, telephone handling, and other procedures.…
  • Call Center Manager
    Chicago, IL
    $24,000 (Employer est.)
    Easy Apply
    2d
    Ensures the call center staff is available 90% of shift to take inbound/outbound calls; acts as additional caller when needed.…
  • Evening Call Center Supervisor
    Schaumburg, IL
    $17 - $19 Per Hour(Employer est.)
    Easy Apply
    30d+
    By answering the questions of opinion and market researchers, consumers make their opinions on products, services and issues known.…
  • Accel Entertainment Gaming, LLC. Logo3.5
    Call Center Supervisor
    Burr Ridge, IL
    $40,000 (Employer est.)
    Easy Apply
    4d
    SUMMARY*: The primary responsibilities of this position include, but are not limited to, receiving in-bound service calls, troubleshooting issues, coordinating……
  • Arjo Logo3.7
    Service Support Manager
    Addison, IL
    $32 - $35 Per Hour(Employer est.)
    Easy Apply
    15d
    Reporting to the _Director of Commercial Operations_, this position will develop initiatives to identify opportunities for strategic enhancements in daily……
  • Allstate Logo3.5
    Senior Manager Claims (Express Contact Center)
    Northbrook, IL
    $120,000 - $170,000 (Employer est.)
    30d+
    The Delivery Senior Manager is responsible for designing, developing, and implementing projects and initiatives with their asigned field discipline that aligns……
  • JobGiraffe Logo4.9
    Customer Service Manager
    Morton Grove, IL
    $80,000 (Employer est.)
    Easy Apply
    3d
    Handle escalated customer service calls. Monitor and audit order entry and order processing activities. Collaborate with cross-functional leadership teams.…
  • Bon Secours Mercy Health Logo3.4
    Supervisor, Contact Center
    Illinois
    30d+
    Provides support, reports and resolves problems and complaints. An employer-matched 403(b) for those who qualify. High School Diploma or GED.…
  • JobGiraffe Logo4.9
    Customer Service and Order Entry Supervisor
    Chicago, IL
    $75,000 (Employer est.)
    Easy Apply
    3d
    Drive successful customer service and order entry operations. Perform routine and special analysis. Related experience from a manufacturing environment.…
  • PersonalizationMall.com Logo3.2
    Customer Care Team Supervisor
    Downers Grove, IL
    $27 - $29 Per Hour(Employer est.)
    Easy Apply
    6d
    The Team Supervisor will assume responsibility for the daily functions of the Team Members, driving team and enterprise performance KPIs and will have direct……
  • United Airlines Inc. Logo4.1
    Senior Manager - Contact Center Service Delivery
    Chicago, IL
    $55,317 - $123,690 (Glassdoor est.)
    20d
    Represent the voice of the customer surfacing pain points from call listening insights for customer experience improvements and efficiency initiatives.…
  • The William Everett Group Inc Logo2.6
    Call Center Operations Manager
    Chicago, IL
    $46,008 - $90,288 (Glassdoor est.)
    Easy Apply
    5d
    Determining operational strategies inclusive of needs assessments, capacity planning, and cost/benefit analyses; identifying and evaluating technologies needed……
  • NORC at the University of Chicago Logo3.7
    Assistant Call Center Manager
    Chicago, IL
    $32,097 - $61,662 (Glassdoor est.)
    30d+
    TSSO is primarily responsible for screening and interviewing respondents over the telephone, but we also prompt respondents by telephone, locate respondents,……
  • Nan McKay & Associates Logo2.8
    Call Center Supervisor
    Chicago, IL
    $50,000 (Employer est.)
    Easy Apply
    14d
    A minimum of five years of progressively responsible work experience, with three years of supervisory experience, for a public agency, or related experience in……
  • Call Center Manager
    Villa Park, IL
    $40,732 - $74,811 (Glassdoor est.)
    Easy Apply
    5d
    Education: Bachelor's degree in business administration, or related field, required. Commit by providing technologically advanced tools that provides seamless……
  • Grubhub Holdings, Inc. Logo3.8
    Contact Center Operations Manager
    Chicago, IL
    $39,718 - $78,786 (Glassdoor est.)
    30d+
    Strong understanding of day-to-day operational design, including systems and policy design. They will drive results, as defined by the business owners, that……
  • Canon Solutions America, Inc. Logo3.5
    Sr. Call Center Manager (Sr. Customer Communications Mgr.)
    Schaumburg, IL
    $36,447 - $81,167 (Glassdoor est.)
    30d+
    Ensure that all dispatch standards are being followed nationally by all call center agents and coach managers on ensuring that the call center agents are……
  • Oak Street Health Logo3.9
    Manager, Contact Center Quality Assurance
    Downers Grove, IL
    $52,101 - $92,985 (Glassdoor est.)
    Easy Apply
    30d+
    Improve performance on calls with insights from call analytics, speech analytics and sentiment analysis. Quality certification, 6 sigma certification would be a……
  • Rush University Medical Center Logo4
    Analytics Manager - RUMG Call Center
    Chicago, IL
    $62,151 - $125,388 (Glassdoor est.)
    6d
    The Analytics Manager partners with RUMC leadership and physicians to disseminate critical information and analysis to drive and support the design/……
  • Call Center Manager
    Elk Grove, IL
    $60,976 - $126,908 (Glassdoor est.)
    13d
    This position is responsible for both functional and strategic decision-making in conjunction with maintaining the relationships across the business partners.…
  • IKS Health Logo3.1
    Sr.Manager- Patient call center
    Burr Ridge, IL
    $39,870 - $78,138 (Glassdoor est.)
    Easy Apply
    30d+
    The functional areas to be managed will include and not limited to Patient Account Receivables or Self Pay (outbound), Customer Service (inbound), Paper Billing……
  • Call Center Supervisor
    Chicago, IL
    Easy Apply
    29d
    Customer CARE Center Supervisors will provide leadership to address complex patient scheduling and registration issues, handling of calls related to UI Health……
  • Call Center Manager
    Elk Grove, IL
    $60,980 - $126,911 (Glassdoor est.)
    13d
    This position is responsible for both functional and strategic decision-making in conjunction with maintaining the relationships across the business partners.…
  • Shirley Ryan Ability Lab Logo3.6
    Director Call Center - Call Center, Full-time
    Chicago, IL
    $55,955 - $138,829 (Glassdoor est.)
    Easy Apply
    30d+
    The Director, Call Center will be responsible for the development, implementation, enhancement and support of the Shirley Ryan AbilityLab (SRAlab) Call Center,……
  • Lou Malnati's Pizzeria Logo4
    Call Center Manager
    Northbrook, IL
    $36,498 - $69,671 (Glassdoor est.)
    Easy Apply
    13d
    Receive and answer telephone inquiries in a professional manner. Work performed in a combination of office and field environments. Spanish speaking is a plus.…
  • Pearson Logo3.7
    Enrollment Manager (Contact Center Manager Higher Ed Sales)
    Elk Grove Village, IL
    $37,236 - $82,429 (Glassdoor est.)
    15d
    Coaches and mentors less experienced employees or employees who are underperforming to develop and increase knowledge, proficiency and performance levels.…
  • Morrison Healthcare Logo4.3
    NUTRITION CALL CENTER MANAGER (UNIVERSITY CHICAGO MED. CTR.) - CHICAGO, IL
    Chicago, IL
    30d+
    B.S. Degree in Food Services Technology/Management, Dietetics or related field; or Associate’s Degree plus three years of directly related experience preferred.…
  • Auto Approve Logo4
    Customer Service Manager
    Chicago, IL
    $34,360 - $67,606 (Glassdoor est.)
    6d
    Supervise team responsible for receiving, prioritizing and returning inbound phone calls, chats and emails from customers. Hiring, Training and coaching staff.…
  • The University of Chicago Medicine Logo3.7
    Supervisor, Call Center
    Burr Ridge, IL
    $33,545 - $61,972 (Glassdoor est.)
    11d
    Performs the work of the front line team on a regular basis and during peak times to maintain service goals, providing support as needed, and addressing……
  • VITAS Healthcare Logo3.2
    Call Center Manager- Hospice
    Lombard, IL
    $39,404 - $93,110 (Glassdoor est.)
    30d+
    Ensure effective use of all development, counseling, and rewards and recognition tools to most effectively support all CSS team members.…

Jobs

Job TitleEmployerLocationSalary
Call Center Manager - Healthcare (Provider and Member Services)PCG ConsultingChicago, IL
Call Center ManagerTruGuard LLCChicago, IL
Evening Call Center SupervisorFieldwork - SchaumburgSchaumburg, IL
Call Center SupervisorAccel Entertainment Gaming, LLC.Burr Ridge, IL
Service Support ManagerArjoAddison, IL
Senior Manager Claims (Express Contact Center)AllstateNorthbrook, IL
Customer Service ManagerJobGiraffeMorton Grove, IL
Supervisor, Contact CenterBon Secours Mercy HealthIllinois
Customer Service and Order Entry SupervisorJobGiraffeChicago, IL
Customer Care Team SupervisorPersonalizationMall.comDowners Grove, IL
Senior Manager - Contact Center Service DeliveryUnited Airlines Inc.Chicago, IL
Call Center Operations ManagerThe William Everett Group IncChicago, IL
Assistant Call Center ManagerNORC at the University of ChicagoChicago, IL
Call Center SupervisorNan McKay & AssociatesChicago, IL
Call Center ManagerDental Management & InvestmentsVilla Park, IL
Contact Center Operations ManagerGrubhub Holdings, Inc.Chicago, IL
Sr. Call Center Manager (Sr. Customer Communications Mgr.)Canon Solutions America, Inc.Schaumburg, IL
Manager, Contact Center Quality AssuranceOak Street HealthDowners Grove, IL
Analytics Manager - RUMG Call CenterRush University Medical CenterChicago, IL
Call Center ManagerOrsini Specialty PharmacyElk Grove, IL
Sr.Manager- Patient call centerIKS HealthBurr Ridge, IL
Call Center SupervisorThe Chicago LighthouseChicago, IL
Call Center ManagerOrsini Pharmaceutical ServicesElk Grove, IL
Director Call Center - Call Center, Full-timeShirley Ryan Ability LabChicago, IL
Call Center ManagerLou Malnati's PizzeriaNorthbrook, IL
Enrollment Manager (Contact Center Manager Higher Ed Sales)PearsonElk Grove Village, IL
NUTRITION CALL CENTER MANAGER (UNIVERSITY CHICAGO MED. CTR.) - CHICAGO, ILMorrison HealthcareChicago, IL
Customer Service ManagerAuto ApproveChicago, IL
Supervisor, Call CenterThe University of Chicago MedicineBurr Ridge, IL
Call Center Manager- HospiceVITAS HealthcareLombard, IL
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