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Call center supervisor Jobs in Chicago, IL

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114 Jobs

  • VITAS Healthcare Logo3.2
    VITAS Healthcare
    After Hours-Call Center Supervisor-Hospice
    Lombard, IL
    $28,390 - $58,240 (Glassdoor est.)
    Easy Apply
    30d
    Ensure effective use of all development, counseling, and rewards and recognition tools to most effectively support Telecare. Call Center: 1 year (Preferred).…
  • Lou Malnati's Pizzeria Logo4
    Call Center Manager
    Northbrook, IL
    $55,000 (Employer est.)
    Easy Apply
    11d
    Receive and answer telephone inquiries in a professional manner. Work performed in a combination of office and field environments. Spanish speaking is a plus.…
  • SMS Assist, LLC Logo3.4
    Operations Supervisor
    Chicago, IL
    $50,000 (Employer est.)
    Easy Apply
    30d+
    Collaborate with their own, and the broader CSR teams, to discuss their business on a regular basis, including organizing and conducting regular meetings to……
  • Accel Entertainment Gaming, LLC. Logo3.5
    Call Center Supervisor
    Burr Ridge, IL
    $40,000 (Employer est.)
    Easy Apply
    4d
    SUMMARY*: The primary responsibilities of this position include, but are not limited to, receiving in-bound service calls, troubleshooting issues, coordinating……
  • Call Center Manager
    Chicago, IL
    $24,000 (Employer est.)
    Easy Apply
    1d
    Ensures the call center staff is available 90% of shift to take inbound/outbound calls; acts as additional caller when needed.…
  • National Van Lines, Inc. Logo4.1
    Internet Lead Specialist/Call Center Representative
    Berwyn, IL
    $17 - $18 Per Hour(Employer est.)
    Easy Apply
    30d+
    Answers incoming phone calls and emails immediately to ensure customer contact. Place outgoing calls and emails immediately to ensure customer contact.…
  • PersonalizationMall.com Logo3.2
    Customer Care Team Supervisor
    Downers Grove, IL
    $27 - $29 Per Hour(Employer est.)
    Easy Apply
    5d
    The Team Supervisor will assume responsibility for the daily functions of the Team Members, driving team and enterprise performance KPIs and will have direct……
  • PCG Consulting Logo3.7
    Call Center Manager - Healthcare (Provider and Member Services)
    Chicago, IL
    $75,000 - $80,000 (Employer est.)
    Easy Apply
    7d
    Experience in basic financial analysis (cost-effectiveness, cost-benefit, etc.). Monitor and improve, telephone handling, and other procedures.…
  • Northwest Community Healthcare Logo3.8
    IT Operations Supervisor
    Arlington Heights, IL
    $47,793 - $98,279 (Glassdoor est.)
    30d+
    Manages the processing of incoming calls to the IT Service Desk via both telephone and e-mail to ensure courteous, timely, and effective resolution of end user……
  • JobGiraffe Logo4.9
    Customer Service and Order Entry Supervisor
    Chicago, IL
    $75,000 (Employer est.)
    Easy Apply
    2d
    Drive successful customer service and order entry operations. Perform routine and special analysis. Related experience from a manufacturing environment.…
  • JobGiraffe Logo4.9
    Customer Service Manager
    Morton Grove, IL
    $80,000 (Employer est.)
    Easy Apply
    2d
    Handle escalated customer service calls. Monitor and audit order entry and order processing activities. Collaborate with cross-functional leadership teams.…
  • BRAVIANT HOLDINGS Logo4.6
    Contact Center QA Lead
    Chicago, IL
    $56,386 - $103,539 (Glassdoor est.)
    28d
    Manage, coach and develop the internal QA analysts and external contact center QA analysts. Comfortable presenting in front of internal and external……
  • Allstate Logo3.5
    Senior Manager Claims (Express Contact Center)
    Northbrook, IL
    $120,000 - $170,000 (Employer est.)
    30d+
    The Delivery Senior Manager is responsible for designing, developing, and implementing projects and initiatives with their asigned field discipline that aligns……
  • All Medical Personnel | Healthcare Staffing Logo3.9
    Telephonic Care Manager
    Chicago, IL
    30d+
    You will provide you with a company laptop and all of the software you need to make patient calls and do your job, but your home office set up must also include……
  • Nan McKay & Associates Logo2.8
    Call Center Supervisor
    Chicago, IL
    $50,000 (Employer est.)
    Easy Apply
    13d
    A minimum of five years of progressively responsible work experience, with three years of supervisory experience, for a public agency, or related experience in……
  • National Able Network Logo4.1
    CONTACT TRACER SUPERVISOR
    Chicago, IL
    $33,172 - $68,196 (Glassdoor est.)
    Easy Apply
    13d
    Perform quality assurance through listening in on calls and providing feedback to team as well as participating in quality improvement conversations with……
  • Call Center Supervisor
    Chicago, IL
    Easy Apply
    28d
    Customer CARE Center Supervisors will provide leadership to address complex patient scheduling and registration issues, handling of calls related to UI Health……
  • Allstate Logo3.5
    Customer Contact Center Team Lead (Remote- Home Based Worker)
    Northbrook, IL
    $56,000 - $73,400 (Employer est.)
    26d
    Manage and lead front-line employees (Allstate/vendor partners) by creating a highly motivated and rewarding work environment using guidance, feedback……
  • Edward Don & Company Logo3.5
    Customer Care Manager
    Woodridge, IL
    $77,000 (Employer est.)
    Easy Apply
    6d
    Research complex account issues, complaints, and/or process improvement opportunities to develop solutions. Conduct staff meetings with direct reports to keep……
  • The University of Chicago Medicine Logo3.7
    Supervisor, Call Center
    Burr Ridge, IL
    $33,545 - $61,972 (Glassdoor est.)
    10d
    Performs the work of the front line team on a regular basis and during peak times to maintain service goals, providing support as needed, and addressing……
  • Access Community Health Network Logo3.5
    Contact Center Supervisor
    Chicago, IL
    $42,207 - $74,574 (Glassdoor est.)
    Easy Apply
    21d
    Supervise direct reports; communicate expectations, provide coaching and feedback, monitor calls and manage performance and provide development opportunities.…
  • NORC at the University of Chicago Logo3.7
    Assistant Call Center Manager
    Chicago, IL
    $32,097 - $61,662 (Glassdoor est.)
    30d+
    TSSO is primarily responsible for screening and interviewing respondents over the telephone, but we also prompt respondents by telephone, locate respondents,……
  • Call Center Manager
    Villa Park, IL
    $40,732 - $74,811 (Glassdoor est.)
    Easy Apply
    4d
    Education: Bachelor's degree in business administration, or related field, required. Commit by providing technologically advanced tools that provides seamless……
  • The William Everett Group Inc Logo2.6
    Call Center Operations Manager
    Chicago, IL
    $46,008 - $90,288 (Glassdoor est.)
    Easy Apply
    4d
    Determining operational strategies inclusive of needs assessments, capacity planning, and cost/benefit analyses; identifying and evaluating technologies needed……
  • Call Center Team Lead
    Chicago, IL
    Easy Apply
    23d
    Answer inbound calls in call center and document all calls; This position will involve answering telephones, providing answers to routine questions, relaying……
  • United Airlines Inc. Logo4.1
    Senior Manager - Contact Center Service Delivery
    Chicago, IL
    $55,317 - $123,690 (Glassdoor est.)
    19d
    Represent the voice of the customer surfacing pain points from call listening insights for customer experience improvements and efficiency initiatives.…
  • Alliant Credit Union Logo3.5
    Supervisor, Collectors
    Rolling Meadows, IL
    $34,363 - $66,367 (Glassdoor est.)
    20d
    You will will provide supervision of daily collections activities including making and receiving calls to members to establish payment arrangements, extensive……
  • Grubhub Holdings, Inc. Logo3.8
    Contact Center Operations Manager
    Chicago, IL
    $39,718 - $78,786 (Glassdoor est.)
    30d+
    Strong understanding of day-to-day operational design, including systems and policy design. They will drive results, as defined by the business owners, that……
  • H&M Logo3.6
    Lead Bilingual French Customer Service (FT)
    Chicago, IL
    $54,000 - $57,000 (Employer est.)
    Easy Apply
    24h
    Takes own initiative by seeking proactive solutions to problems. Basic computer skills, such as browser navigation, software interaction, and data entry are……
  • PRECISION RESEARCH Logo
    Call Center Supervisor
    Des Plaines, IL
    $41,761 - $73,507 (Glassdoor est.)
    30d+
    Manage teams of interviewers recruiting for research projects. Audit work for accuracy and quality. Manage staff to achieve budget goals. This is a fast paced……

Jobs

Job TitleEmployerLocationSalary
After Hours-Call Center Supervisor-HospiceVITAS HealthcareLombard, IL
Call Center ManagerLou Malnati's PizzeriaNorthbrook, IL
Operations SupervisorSMS Assist, LLCChicago, IL
Call Center SupervisorAccel Entertainment Gaming, LLC.Burr Ridge, IL
Call Center ManagerTruGuard LLCChicago, IL
Internet Lead Specialist/Call Center RepresentativeNational Van Lines, Inc.Berwyn, IL
Customer Care Team SupervisorPersonalizationMall.comDowners Grove, IL
Call Center Manager - Healthcare (Provider and Member Services)PCG ConsultingChicago, IL
IT Operations SupervisorNorthwest Community HealthcareArlington Heights, IL
Customer Service and Order Entry SupervisorJobGiraffeChicago, IL
Customer Service ManagerJobGiraffeMorton Grove, IL
Contact Center QA LeadBRAVIANT HOLDINGSChicago, IL
Senior Manager Claims (Express Contact Center)AllstateNorthbrook, IL
Telephonic Care ManagerAll Medical Personnel | Healthcare StaffingChicago, IL
Call Center SupervisorNan McKay & AssociatesChicago, IL
CONTACT TRACER SUPERVISORNational Able NetworkChicago, IL
Call Center SupervisorThe Chicago LighthouseChicago, IL
Customer Contact Center Team Lead (Remote- Home Based Worker)AllstateNorthbrook, IL
Customer Care ManagerEdward Don & CompanyWoodridge, IL
Supervisor, Call CenterThe University of Chicago MedicineBurr Ridge, IL
Contact Center SupervisorAccess Community Health NetworkChicago, IL
Assistant Call Center ManagerNORC at the University of ChicagoChicago, IL
Call Center ManagerDental Management & InvestmentsVilla Park, IL
Call Center Operations ManagerThe William Everett Group IncChicago, IL
Call Center Team LeadThe Chicago LighthouseChicago, IL
Senior Manager - Contact Center Service DeliveryUnited Airlines Inc.Chicago, IL
Supervisor, CollectorsAlliant Credit UnionRolling Meadows, IL
Contact Center Operations ManagerGrubhub Holdings, Inc.Chicago, IL
Lead Bilingual French Customer Service (FT)H&MChicago, IL
Call Center SupervisorPRECISION RESEARCHDes Plaines, IL
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