Field Escalation Specialist Jobs in Chicago, IL | Glassdoor
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Field Escalation Specialist Jobs in Chicago, IL

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  • 4.8
    Synaptive Medical – Chicago, IL
    Est. Salary $35k-$52k
    28 days ago 28d
    patient care and outcomes in neurosurgery. The Field Support Specialist is an essential part of the Synaptive Customer Support… maintenance, managing repair/parts cycle times Ensure escalation situations are managed and corrected quickly and professionally…
  • 3.2
    Thermo Fisher Scientific – Chicago, IL
    Est. Salary $53k-$84k
    16 days ago 16d
    of the Unity Lab Services organization, the LCMS Field Technical Specialist is responsible for providing support for service engineers… with the product line specialists and commercial application teams. Integrates the knowledge gained from field issues into the factory…
  • 5.0
    Bowman williams – Chicago, IL
    Est. Salary $59k-$75k
    11 days ago 11d
    Administrator – Escalation Team We are currently seeking an IT Windows Support Specialist to work on the Escalation Team in… Windows Specialist will work on 2-3 projects at a time and should have experience in the IT Solutions or Services field. This…
  • 3.0
    Morton Salt – Chicago, IL
    10 days ago 10d
    vendors. Works with suppliers to resolve service issues and escalate invoicing issues. Solicits, evaluates and decides upon proposals… Procurement experience Bachelor’s Degree in Business or a related field, advanced degree a plus Knowledge and experience in strategic…
  • 2.9
    Chicago Public Schools – Chicago, IL
    NEW
    concerning bus routing, scheduling, and school boundaries and escalates highly complex inquiries to the senior staff. Utilizes independent… management, hospitality, information technology, business or related field. Bachelor’s degree in logistics, supply chain management, hospitality…
  • 3.8
    EY – Chicago, IL
    Est. Salary $65k-$113k
    14 days ago 14d
    HR Specialist, Core Business Services - PEO Field Services (Assistant Director) (Multiple Positions), Ernst & Young U.S. LLP,… the following: Determining risk mitigation and escalating issues to relevant practice area; Collecting and analyzing…
  • 2.7
    Fay Servicing – Chicago, IL
    NEW
    foreclosure action * Review, follow-up, and provide timely escalation of issues and holds for approval * Review Sales Scheduled… The ideal Foreclosure Specialist IV candidate will possess exceptional attention to detail, excellent communication and organizational…
  • 3.3
    Check Point Software – Chicago, IL
    Est. Salary $38k-$64k
    NEW
    you will serve as a subject matter sales specialist, the “go to” resource for the field sales organization and customer interactions… ), chaperone customers to long term commitments, identify, escalate and resolve potential roadblocks. Prepare and give regular…
  • 3.3
    Ava Consulting – Chicago, IL
    Est. Salary $41k-$71k
    6 days ago 6d
    informative, well-organized presentations Resolves and/or escalates issues in a timely fashion. Reviews deliverables prepared… Administration, or other related field plus generally five years' experience in relevant fields such as Six Sigma, Lean, Business…
  • 4.3
    Swoon – Chicago, IL
    14 days ago 14d
    from help desk customers. • Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician… The Technical Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational…
  • 3.6
    University of Chicago Medicine – Chicago, IL
    Est. Salary $31k-$43k
    4 days ago 4d
    proper resolution is achieved and an explanation is received; escalates appropriately if needed. Communicate with Impact – you focus… Bring Your Passion to the Forefront: Patient Case Specialist Shift: 2nd Join one of the nation’s most comprehensive…
  • 3.3
    SMS Assist – Chicago, IL
    Est. Salary $34k-$50k
    4 days ago 4d
    Relations Operations Specialist The Key Performance Indicators for the Client Relations Operations Specialist are based on call… will not go exactly as planned. It is your job to resolve (or escalate) these disputes. Examples: If an Affiliate does not show-up…
  • 3.5
    USG Corporation – Chicago, IL
    Est. Salary $42k-$67k
    11 days ago 11d
    with Production Planners, and addresses and escalates supplier performance issues. This position works as part of a team of 7… The Sourcing Specialist.1 is responsible for implementing sourcing plans for raw materials used in manufacturing operations in…
  • 3.1
    OfficeTeam – Chicago, IL
    Est. Salary $21k-$30k
    9 days ago 9d
    process - #149;Tracking and manage complex issues that occur, escalating and seeking assistance as needed to solve them - #149;Performing… hour Robert Half is looking for a Billing Collections Specialist to work with a growing company in the Chicago area. The person…
  • 2.2
    Novocure – Chicago, IL
    Est. Salary $42k-$67k
    4 days ago 4d
    a Regional DSS Manager, the Device Support Specialist is an exempt, full-time, field-based position. Essential Responsibilities… a Regional DSS Manager, the Device Support Specialist is an exempt, full-time, field-based position. Essential Responsibilities…
  • 3.9
    Braintree – Chicago, IL
    11 days ago 11d
    LinkedIn | Glassdoor | Facebook | Twitter API Specialist: Our API Specialists leverage their technical prowess and in-depth… on complex data migrations. You’ll be the first point of escalation for the more complicated technical issues that reach our support…
  • 3.5
    Bank of America – Chicago, IL
    10 days ago 10d
    State and Federal legislation and regulations. Identifies and escalates changes that will affect information security policy, standards… and drive remediation efforts. The Information Security LOB Specialist will carry out these responsibilities in collaboration with…
  • 3.7
    Feeding America – Chicago, IL
    Est. Salary $31k-$48k
    11 days ago 11d
    practices, data access and protection and troubleshoot or escalate issues as needed. Further, responsible for all service requests… troubleshooting expertise. Ability to effectively prioritize and escalate issues as required. Ability to multitask and perform effectively…
  • 3.8
    GE – Chicago, IL
    Est. Salary $53k-$82k
    11 days ago 11d
    services / L2 desk side support across the site, acting as an escalation point for service issues and managing 3rd-party service providers… Bachelor's Degree in an Information technology or related field, OR minimum 5 years of hands-on experience in PC technology…
  • 3.2
    GE Digital – Chicago, IL
    Est. Salary $49k-$72k
    9 days ago 9d
    services / L2 desk side support across the site, acting as an escalation point for service issues and managing 3rd-party service providers… stress Bachelor's Degree in an Information technology or related field, OR minimum 5 years of hands-on experience in PC technology…
  • 2.4
    Nitel – Chicago, IL
    Est. Salary $22k-$31k
    10 days ago 10d
    Customers with support requests and provide timely responses. Escalate Customer issues to management. Support Sales Teams by coaching… customer service. We have to deliver awesome. As a Customer Care Specialist, you will build relationships by providing personalized experiences…
  • 3.2
    KellyMitchell Group – Chicago, IL
    12 days ago 12d
    reports and inform management of any issues that require escalation Must be self-motivated, result oriented and a strong team… Overview: We are looking for the knowledgeable and resourceful specialist for E-Business Compliance and Business Risk team. The ideal…
  • 3.2
    NORC at the University of Chicago – Chicago, IL
    Est. Salary $39k-$56k
    11 days ago 11d
    troubleshooting skills required, ability to resolve tickets escalated from tier l and tier ll staff. Monitoring queues and assisting… input of resolutions to issues and/or tracking issues that are escalated to a higher level Research, document, and provide accurate…
  • 2.8
    Just Energy – Chicago, IL
    Est. Salary $36k-$61k
    23 days ago 23d
    external service levels agreements are met and/or exceeded. Escalate severe non-compliance issues, issues that require intervention… intervention and/or present potential for risk via escalation process. Ensure pending issues receive proper follow-up and that they…
  • 3.3
    SMS Assist – Chicago, IL
    Est. Salary $34k-$50k
    14 days ago 14d
    Relations Operations Specialist The Key Performance Indicators for the Client Relations Operations Specialist are based on call… will not go exactly as planned. It is your job to resolve (or escalate) these disputes. Examples: If an Affiliate does not show-up…
  • 3.2
    CNA – Chicago, IL
    Est. Salary $32k-$43k
    18 days ago 18d
    external customers (broker, agent, and/or client) to determine escalated billing and collection disputes. Investigates and resolves… equivalent. Typically a minimum two years experience in related field. Experience with alternative funding concepts, escrow management…
  • 4.0
    SC Electric Company – Chicago, IL
    Est. Salary $31k-$48k
    17 days ago 17d
    software including assignment of tasks, status follow-up and escalation as appropriate. Provide first-level phone support of computer… , you will staff the Information Technology Service Desk and field incoming calls and e-mails related to requests for IT services…
  • 5.0
    Livongo – Chicago, IL
    Est. Salary $31k-$47k
    25 days ago 25d
    Examples of specific tasks & responsibilities: Respond to escalated inquiries and complaints work to maintain department SLAs… 4 year degree or equivalent real world experience in related field 1-3 years of Customer Service experience, preferably in the…
  • 3.3
    SMS Assist – Chicago, IL
    Est. Salary $33k-$47k
    19 days ago 19d
    Relations Operations Specialist The Key Performance Indicators for the Client Relations Operations Specialist are based on call… will not go exactly as planned. It is your job to resolve (or escalate) these disputes. Examples: If an Affiliate does not show-up…
  • 3.7
    Cummins – Chicago, IL
    Est. Salary $42k-$70k
    20 days ago 20d
    hardware, software, reassigns, and surrender requests. Escalate issues to appropriate technical personnel when necessary.… degree in Computer Science, Information Technology, or related field or equivalent related experience preferred. Superior communication…
  • 4.2
    Cleo Communications – Chicago, IL
    Est. Salary $27k-$38k
    26 days ago 26d
    failed and ensure issues are resolved in a timely fashion Escalate urgent problems requiring more in-depth knowledge to the Tier… Associates Degree in Computer Science, Programming, or related field; Bachelor’s Degree preferred Experience working with Windows…
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