IT Service Desk Manager Jobs in Chicago, IL | Glassdoor
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IT Service Desk Manager Jobs in Chicago, IL

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  • 3.3
    TTX – Chicago, IL
    Est. Salary $72k-$115k
    Today 11hr
    areas. The manager also receives and resolves help desk requests and inspects cars for issues. In addition, the manager is responsible… : Chicago, IL JOB SUMMARY Manages, plans, and directs the resources of the Field Service and Training Department which is…
  • 4.0
    SWC Technology Partners – Oak Brook, IL
    Est. Salary $58k-$86k
    14 days ago 14d
    an experienced, highly process-driven ITServiceDeskManager to help lead our Managed Services Team. This position requires a… other protected status. Keywords: Help Desk, ServiceDesk, ManagedServiceDesk, Management, ITIL, SLAs, Call Center Solutions…
  • 3.1
    Mercer LLC – Chicago, IL
    Est. Salary $30k-$46k
    Today 1hr
    without assistance. 2 years of relevant experience in the area of IT applications, configuration and/or systems support. Marsh… single largest risk database, Marsh ClearSight uniquely enables its customers to accurately analyze trends, gain industry insights…
  • 3.5
    Invenergy – Chicago, IL
    Est. Salary $42k-$71k
    NEW
    customer service skills About the Infrastructure Technology at Invenergy consists of a modern, cutting edge IT environment… Participate in job-specific training and grow your knowledge of help desk procedures, products and services Perform other duties as assigned…
  • 3.3
    BridgeStreet Global Hospitality – Chicago, IL
    Est. Salary $22k-$32k
    10 days ago 10d
    outstanding service to our guests, clients and vendors. In addition, the position is responsible for assisting the guest service manager… recommendation 6. Set up daily lobby coffee service in conjunction with outside Vendor Maintain service area cleanliness and request re-fills…
  • 3.8
    YJT Solutions – Chicago, IL
    EASY APPLY
    Est. Salary $69k-$104k
    NEW
    tried to solve the problem themselves before calling the ServiceDesk and are therefore operating on their last nerve. You have… ( commonly called an IT Systems Engineer ) WHO WE ARE YJT Solutions is an IT consulting and managed services provider catering…
  • 2.9
    Chicago Public Schools – Chicago, IL
    Est. Salary $39k-$59k
    NEW
    responsibilities, the ServiceDesk Relationship Manager must possess the following qualifications: Excellent Customer Service Skills and… and evaluation of service Responsible for serving as a knowledge expert regarding CPS, ITS and ServiceDesk process and procedures…
  • 3.3
    Netrix, LLC – Mount Prospect, IL
    Est. Salary $33k-$59k
    13 days ago 13d
    experience supporting help desk and/or Network operations 1-3 yrs related experience with IT Monitoring solutions… clients that are hosted in the datacenter. IT Technicians also provide monitoring for managed services clients and Tier 1 incident management…
  • 4.5
    Meeting Tomorrow – Chicago, IL
    Est. Salary $24k-$42k
    25 days ago 25d
    take it! Tenure based system ranging from 15 to 24 days per year. What we need: We are looking for an Office Manager to join… with new hire onboarding – scheduling meetings and setting up desks Provide general administrative support to the team – ordering…
  • 3.5
    Inteliquent – Chicago, IL
    Est. Salary $31k-$48k
    15 days ago 15d
    IT HELP DESK TECHNICIAN Inteliquent is currently seeking an IT Help Desk Technician to join our office in Chicago, IL.… POSITION SUMMARY: The IT Help Desk Technician's role is to ensure the stable operation of the in-house computer systems…
  • 4.9
    Digerati Group – Chicago, IL
    Est. Salary $26k-$40k
    4 days ago 4d
    Posted on ServiceDesk Engineer Chicago, IL 60608 Digerati Group Last… automation. • Involvement in strategic planning of clients’ use of IT. • Accurate documentation of all activities conducted. • Build…
  • Framework Communications – Chicago, IL
    21 days ago 21d
    Framework Communications, a rapidly growing ITManagedService and Solutions Provider, is seeking a Support Specialist Engineer… Overview: Framework Communications (FWC) is a single-source ManagedIT & Telecommunications Services Provider with a mission of reinventing…
  • Catalyst Technology Group – Chicago, IL
    Est. Salary $30k-$49k
    28 days ago 28d
    Technology Group, Inc. is an IT consulting firm seeking a Help Desk Technician to work on our team to provide IT support services to both… your team’s goals. Manage your activities in a fast-paced environment: Manage customer expectations with frequent…
  • Now Hiring Heroes – Chicago, IL
    EASY APPLY
    NEW
    Agency Owner - Recruiter (Full Desk) Compensation - Commission & Stock Options Company Profile - NOW Hiring Heroes, Inc… to ensure both receive exceptional customer service. Resolve any customer service issues quickly and efficiently to maintain…
  • 3.6
    Constellation Brands – Chicago, IL
    Est. Salary $35k-$53k
    NEW
    Escalates evidence of potential system-wide issues to ServiceDeskManager. Monitor internal systems for notices of outages, collaborates… Job Description Position Summary As the ServiceDesk Representative, you will perform analytical, technical and administrative…
  • 4.1
    Insperity – Chicago, IL
    1 days ago 20hr
    local deskside IT equipment within the US office. Assist in global IT procurement as directed by the ITServiceDesk Supervisor.… raised via the main ServiceDesk email address. Log and track global support calls through the IT support desk system, escalating…
  • 4.1
    West Monroe Partners – Chicago, IL
    Est. Salary $35k-$54k
    1 days ago 1d
    Partners’ clients IT questions and issues. The role will also serve as an internal escalation point for help desk technicians requiring… ServiceDesk Analyst 222 W Adams St, 11th Floor Chicago, Illinois, 60606 United States West Monroe Partners is currently…
  • 3.9
    Keno Kozie Associates – Chicago, IL
    EASY APPLY
    Est. Salary $56k-$94k
    11 days ago 11d
    technologies. From an IT support perspective, the firm also leverages outside partners for supplemental Help Desk, Managed Infrastructure… status reports on all aspects of the IT department’s activities including: key help desk metrics, training initiatives, network…
  • 3.5
    Invenergy – Chicago, IL
    Est. Salary $42k-$71k
    7 days ago 7d
    behaviors. Actively monitor and manage the helpdesk request queue. Provide competent, service-oriented support to end users as… customer service skills About the Infrastructure Technology at Invenergy consists of a modern, cutting edge IT environment…
  • 2.4
    Photogenic Inc. – Chicago, IL
    Est. Salary $26k-$47k
    22 days ago 22d
    Purpose: This position participates in a wide variety of IT and Help Desk activities, including over-the-phone support to end users… within the organization, and hands-on set-up and maintenance of IT environments. The desired candidate must be able to work well…
  • 4.1
    West Monroe Partners – Chicago, IL
    Est. Salary $42k-$63k
    8 days ago 8d
    challenge? West Monroe Partners is currently seeking a Senior ITServiceDesk Analyst within their downtown Seattle Office.This role… the end user on PC, Mac and mobile platforms. The Senior ITServiceDesk Analyst requires a motivated, personable individual willing…
  • 3.1
    HUB International – Chicago, IL
    16 days ago 16d
    process to ensure alerts are routed to correct teams and ServiceDesk Ensure adherence to availability requirements in vendor… applications. This leader will establish availability metrics so ITmanagers and leaders could better understand performance. This will…
  • 5.0
    Coyote – Chicago, IL
    Est. Salary $31k-$48k
    9 days ago 9d
    technical support for incidents and requests reported to the ITservicedesk. Responsibilities include initial assessment, triage, research… executing with unprecedented service and unmatched innovation. ServiceDesk Analyst The ServiceDesk Analyst provides first…
  • 4.4
    Impact Networking – Bolingbrook, IL
    Est. Salary $36k-$55k
    NEW
    looking for a Senior Level Help Desk Support representative to support our growing ManagedIT Services clients and our copier/… to get in in on the ground floor of the ManagedIT division. The role of the Help-desk Technician is challenging and rewarding…
  • 3.6
    AbbVie – Chicago, IL
    Est. Salary $80k-$117k
    NEW
    analysis, or software development. Experience with Service-Now help-desk software is preferred Experience with ITSM is preferred… Develop, execute and manageIT projects within the defined scope. Responsibilities: Responsible for compliance with applicable…
  • 4.9
    Digerati Group – Chicago, IL
    Est. Salary $43k-$68k
    15 days ago 15d
    Desktop Engineer / ServiceDesk Chicago, IL Digerati Group… automation. • Involvement in strategic planning of clients’ use of IT. • Accurate documentation of all activities conducted. • Build…
  • 3.4
    Coyote Logistics – Chicago, IL
    Est. Salary $35k-$56k
    22 days ago 22d
    executing with unprecedented service and unmatched innovation. ServiceDesk Analyst The ServiceDesk Analyst provides first… technical support for incidents and requests reported to the ITservicedesk. Responsibilities include initial assessment, triage, research…
  • 3.7
    William Blair – Chicago, IL
    NEW
    is seeking an experienced Fixed Income Desk Analyst (3-5 years of experience) to join its rapidly growing Taxable Fixed Income Sales… William Blair. Job Summary & Responsibilities: The Desk analyst will be required to make active and ongoing recommendations…
  • 3.4
    Middleground Technologies – Chicago, IL
    Est. Salary $28k-$43k
    NEW
    small and rapidly growing ITManagedService Provider located in the Loop. We provide outsourced IT services to clients in the… and vastly improve IT skills -Ability to work unsupervised and make good use of free time when no help desk is needed Preferred…
  • Retro Fitness Preview Center of Chicago – Chicago, IL
    22 days ago 22d
    the facility. It is important that this person be TEAM oriented with great communication skills. The Front Desk employee wears… communicate with customers, coworkers and managers. The ability to multi-task. Customer service oriented. Punctual, responsible and…
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