HLF’s Client Support Team receives all inbound client phone calls and emails in real-time to ensure client requests are addressed immediately, and personally.…

An understanding of computer programming is helpful, but not essential. Essential duties of this position is to learn and be responsible for client support on……

You will be responsible for the success and retention of your clients, while escalating and resolving technical, product, or account issues.…

Troubleshoot technical issues with clientsRecord client feature requests or enhancements to Product Owner. Previous client support work experience preferred.…

Quickly assimilate technical concepts and new technology using available tools and resources to troubleshoot and interpret data to solve client needs.…

Answer support-related phone calls - inbound and outbound. Provide live software training sessions for clients. Provide concierge level support to our clients.…

Achieve an average customer satisfaction rating of 9/10 on all inbound customer support requests. Resolve all customer support requests within 72 hours.…

The Client Support - Intake Specialist will support Lyra clients by conducting care needs assessments, answering benefit and technical questions, scheduling……

Tracking and trending of incoming issues. Utilizes various internal systems to manage client requests. Handle routine client requests via phone and email……

CompTIA Network + certification, CompTIA A+ certification, MCSE. This position utilizes industry recognized tools to monitor, assist, and resolve client related……

You have a critical role applying your relationship management skills to develop a partnership with a key client as our onsite liaison, and bringing key……

Oversee collection efforts including phone calls to clients and communicating between clients and account managers to ensure payments are collected.…

Ability to learn technical information quickly and to answer in depth technical questions. Provide Tier 1 Salesforce case and telephone support for clients……

Bachelor's degree from an accredited, 4-year college or university. The Client Support Specialist is a critical part of Clearwave’s growth strategy and is……

Comfortable learning new software (for design, data management, and internal tools). You will be the first-responder for Attentive’s entire client base,……

Knowledge of and experience processing transactions beneficial. Implements/Initiates changes within internal systems as directed by client facing teams; working……

Troubleshoots technical incidents reported by clients and provides technical support to clients by coordinating resolution with internal PMP technical and……