Contact Center Customer Service Manager Jobs | Glassdoor
  • All Jobs (28,451)

Contact Center Customer Service Manager Jobs

  • 3.3
    Hill Physicians Medical Group, Inc. – San Ramon, CA
    Est. Salary $32k-$58k
    The CustomerServiceManager leads and manages the Contact Center with a goal of providing excellent service to current and prospective… and motivating Supervisors, Team Leads and CustomerService Coordinators. The Manager pursues high standards of performance across…
  • 2.8
    Sykes Enterprises, Inc. – Rome, GA
    10 days ago 10d
    Job: CustomerContact This position is responsible for providing our client’s customers with outstanding customerservice while… while meeting and/or exceeding sales, customerservice, productivity and quality standards/goals. ESSENTIAL DUTIES AND RESPONSIBILITIES…
  • 3.8
    S3 Shared Service Solutions – United States
    Est. Salary $48k-$77k
    17 days ago 17d
    Overview: The Manager, Contact Center will work with a team of service representatives who will work towards developing… developing and maintaining a dynamic service culture. The Manager, Contact Center is responsible for the ongoing development of staff…
  • 3.3
    Kelly Services – Eagan, MN
    Today 1hr
    Contact Center CustomerService Specialist: Job Title: Contact Center CustomerService Specialist This is a temp to perm… of the Fortune 100 companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their…
  • 2.7
    Teleperformance – Shreveport, LA
    Est. Salary $44k-$71k
    , client service commitments, budget, forecasted hours versus actual hours, payroll, etc. Oversee day-to-day contact center operations… university or equivalent work experience Five-Seven years of contact center management experience with two years of operations management…
  • 2.8
    Element Fleet Management – Sparks, MD
    Est. Salary $43k-$69k
    27 days ago 27d
    Requisition Number 17-0331 Post Date 6/23/2017 Title Manager, QA Contact Center City Sparks State MD Position Type Full-Time… defect performance, First Contact Resolution and recommend solutions to leadership. Work with peer managers to implement process improvements…
  • 3.1
    Harbor Freight Tools – Camarillo, CA
    6 days ago 6d
    Contact Center Supervisor will work closely with the Contact Center Manager to lead a high energy team. The Contact Center Supervisor… development new and tenured Contact Center staff; Manage call monitoring process and scores to meet Contact Center standards; Maintain…
  • 4.6
    Idaho Central Credit Union – Chubbuck, ID
    provide personalized service that creates customer loyalty? Are you eager to deliver first class customerservice the first time? Do… etc). (Keywords: Call Center, Banking, Bank, Finance, customerservice) Must be eligible for membership at Idaho Central Credit…
  • 4.5
    Bluewolf – Remote, OR
    Today 10hr
    areas of CustomerService and Support strategy (Salesforce Service Cloud, Community Cloud, Field Service, Watson for Contact Centers… to lead vision and strategy discussions with contact center and customerservice leadership and management. Writes, speaks and…
  • 4.3
    National Life Group – Montpelier, VT
    Est. Salary $51k-$87k
    21 days ago 21d
    Experience with high volume customercontact centers handling all aspects of customer and agent service requests Broad industry… objectives are carried out. Motivate and manage staff to meet and exceed service goals and increase productivity while driving…
  • 3.1
    EXLService – Richmond, VA
    Est. Salary $29k-$51k
    30+ days ago 30d+
    and customerservice skills in handling customer concerns effectively and in a courteous manner Act as point of contact for… Responsibilities: Manage day-to-day operations of a Contact Center, including assisting with the active…
  • 2.8
    MedSynergies – Irving, TX
    Est. Salary $54k-$87k
    Today 10hr
    growth. Establish and maintain contact center reporting and analytics to track customerservice effectiveness, efficiency, productivity… Our Contact Center Manager is a combination of subject matter expert, coach, trainer and mentor and is responsible for leading…
  • 2.6
    Advance America – Spartanburg, SC
    This position reports to a Contact Center Supervisor and, is responsible for providing customerservice, sales and support for the… prior customerservice experience with heavy phone volume and data entry required. Experience working in a customerservice focused…
  • 2.9 – Elma, WA
    Est. Salary $23k-$30k
    Today 5hr
    R0001166 CustomerService Representative I (Open)Job Summary ​The CustomerService Representative ​ will communicate with… about products and services. Responsible for handling customercontacts which include, placing orders, reviewing existing order…
  • 4.7
    FastSpring – Santa Barbara, CA
    Est. Salary $48k-$74k
    Today 2hr
    sales, professional services, customerservice, and product teams to proactively manage each customers success. Drives engagement… and manages all elements of the relationship process from onboarding to renewals. This individual will manage the customer experience…
  • 3.7
    CTC Global Corporation – Irvine, CA
    Est. Salary $62k-$112k
    Company operations. Maintain 24 x 7 contact availability (excepting scheduled vacation) with Manager via email, Skype, phone and text… Job Description: Job Title: Regional ServiceManager Reports to: Director, Field and technical Services Location: Various/remote…
  • 5.0
    Uptima Group – Annapolis, MD
    1 days ago 1d
    Position: Magazine Sales Account Manager / CustomerService Base Pay: $35,000 to $40,000 base plus Commission and Bonus Opportunity… The position requires researching doctors offices and contacting them by phone, fax and email. In doing this, it is important…
  • 2.7
    Destination XL – Canton, MA
    Est. Salary $30k-$46k
    issues to supervisor/manager when needed. Review and accurately research and resolve CustomerService tickets within department… when a customer requests to speak with a supervisor. Escalate unresolved customer related issues as well as contact center representative…
  • 3.6
    Ritchie Bros. – Tipton, IN
    Est. Salary $24k-$42k
    Today 2hr
    re looking for a customerservice dynamo to work at our Tipton, CA auction site as a CustomerServiceManager (CSM). Our CSMs are… player with a focus on customerservice. In this role you’ll: Ensure that superior customerservice is delivered at all…
  • 3.5
    DHL Express – Tempe, AZ
    6 days ago 6d
    for a qualified CustomerServiceManager at our Tempe, AZ Customer Relations Center. The CustomerServiceManager will lead the… the CustomerService/Contact Center teams, consisting of an operation with 150+ employees and directly managing 6 Supervisors.…
  • 3.5
    Pampered Chef – Addison, IL
    Est. Salary $53k-$86k
    years progressive customerservice experience, with a minimum of 2 years experience as a supervisor / manager in a small-mid size… Berkshire Hathaway. About the Customer Solutions Manager Role The Customer Solutions Manager is an integral member of the Company…
  • 3.3
    Kelly Services – Cedar Rapids, IA
    4 days ago 4d
    of the Fortune 100? companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their… Job DescriptionCustomer service support role/BillingSpecial project researching accounts in which the usage has failed our hi/…
  • 3.6
    Sutter Health – Roseville, CA
    Est. Salary $34k-$47k
    Today 3hr
    point of contact for incoming customer inquiries and service requests received in the Sutter Shared Services Contact Center through… of a team of CustomerService Agents and Specialists to support one or more of the Sutter Shared Services service delivery teams…
  • 3.3
    SunSource – Darien, NY
    Est. Salary $18k-$31k
    13 days ago 13d
    reviews and manage merit increases Act as contact for customer disputes We are a fast-paced, customerservice oriented company… management contact for the local district office.Develop daily/weekly reviews of all reports relating to CustomerService Pricing…
  • 2.9
    Athene – West Des Moines, IA
    13 days ago 13d
    currently searching for customerservice focused individuals for our inbound Contact Center. Our Contact Center Representatives… provide outstanding levels of customerservice and strive for one-call resolution with our existing customers. This is an inbound only…
  • 3.2
    HD Fowler – Pacific, WA
    looking for full-time CustomerService (Waterworks) employee for our Pacific Branch. The CustomerService position is a critical… responsible for delivering exceptional customerservice to both our internal and external customers. HD Fowler is a family company…
  • 2.5
    iQor – Richardson, TX
    Est. Salary $23k-$33k
    23 days ago 23d
    products with new customers and existing customers Excitement in providing outstanding customerservice Excellent interpersonal… Make educated customer recommendations on data plan options while providing World Class customerservice Be tactful and…
  • 3.5
    OnX Enterprise Solutions – Lisle, IL
    Est. Salary $75k-$128k
    1 days ago 12hr
    with support teams, delivery managers, business developers and customercontacts to drive customer satisfaction and account growth… liaison between customers and Service Delivery Operations Build and managecustomer relationships and customer satisfaction…
  • 2.6
    Organogenesis – Canton, MA
    6 days ago 6d
    CustomerService Representative Apply NEW SEARCH In Canton, MA The CustomerService Representative will… incoming inquiries from the CustomerService queue and to provide the highest level of customerservice satisfaction possible. Cover…
  • 2.6
    Percepta – Melbourne, FL
    Est. Salary $25k-$44k
    point of contact for dealers and zone managers to address all customer sales and service issues. There will be daily contact with… years problem resolution in a customercontact environment. Three to five years customerservice experience with decision making…
Page 1 of 949
Be the first to get new jobs like these: