Contact Center Operations Manager Jobs | Glassdoor

Contact Center Operations Manager Jobs

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  • 3.9
    Innosource – Hilliard, OH
    Est. Salary $49k-$82k
    25 days ago 25d
    Job Description Contact Center Operations Manager Currently seeking an Operations Manager for a full-time position… Agreements (SLAs). Interface with managers on a daily basis as the Contact Center Operations Manager to ensure expectations are being…
  • 4.0
    Arlington Community FCU – Falls Church, VA
    Est. Salary $51k-$84k
    18 days ago 18d
    the Contact Center Manager, you will be responsible for managing the day-to-day functions of the contact center operations, and… importantly, you will have the ability to drive our contact center operations into the future as we keep pace with our changing…
  • 3.9
    Freedom Financial Network – Tempe, AZ
    11 days ago 11d
    Manager of Workforce Operations (Contact Center) Position Summary: The Manager of Workforce Operations is responsible for overseeing… crucial to the success of this position. The Manager of Workforce Operations will also be responsible to ensure the most effective…
  • 2.6
    State National Co. – Bedford, TX
    EASY APPLY
    Est. Salary $31k-$51k
    13 days ago 13d
    Contact Center Specialist Job Details Level Experienced… Customer Service Description The Contact Center Specialist Level 1 will provide excellent customer service…
  • 2.5
    Telvista – Dallas, TX
    Est. Salary $33k-$53k
    17 days ago 17d
    duties may be assigned): - Interviews and hires for contact center customer contact jobs. - Coaches, trains and develops direct reports… Requisition Number 17-8065 Post Date 5/5/2017 Title Contact Center Supervisor City Dallas State TX Description…
  • 2.5
    Telvista – Dallas, TX
    Est. Salary $44k-$74k
    12 days ago 12d
    Number 17-8067 Post Date 5/10/2017 Title Contact Center Training Manager City Dallas State TX Description Job… technical changes to operational partners to ensure alignment of training, quality and performance objectives. - Manages, coaches and…
  • 4.0
    National Life Group – Montpelier, VT
    Est. Salary $50k-$84k
    18 days ago 18d
    management and TQM Experience with high volume customer contact centers handling all aspects of customer and agent service… critical role in the Customer and Agent Experience working with Operations across multiple locations providing strategy, direction, leadership…
  • 4.8
    AbleVets – United States
    12 days ago 12d
    relating to customer satisfaction, operational efficiencies and other key areas in support of contact center / call center strategies… Washington DC daily • Deep experience with large scale contact/call center operations is highly preferred but not required • Minimum of…
  • 3.1
    Lands' End – Dodgeville, WI
    Est. Salary $100k-$148k
    21 days ago 21d
    marketing, marketing operations, and consumer insights within Lands’ End. Develop and manage associated operating budgets. Ensure… Responsibilities Responsible for overseeing the creation of email contact strategy marketing plans by customer segment Evaluate market…
  • 2.7
    Stericycle – Indianapolis, IN
    Est. Salary $45k-$73k
    1 days ago 19hr
    a large, dynamic and fast paced Contact Center. We are seeking experienced leaders to manage teams of Supervisors with responsibility… approximately one hundred Contact Center Agents. You will be an experienced people and call center manager looking for a rewarding…
  • 2.9
    Endurance International Group – Houston, TX
    Est. Salary $36k-$61k
    14 days ago 14d
    the front line. Operations Direct the call center operations team to drive revenue growth, operational efficiency and a best… leadership to the web advisory organization which is made up of managers, coaches and support agents Provide strong performance management…
  • 3.1
    [24]7 – United States
    Est. Salary $57k-$97k
    19 days ago 19d
    seeking a Social Media Contact Center Operations Manager to work with customers by planning and implementing contact center strategies… strategies and operations; improving systems and processes; managing staff. Responsibilities: Determines contact center operational…
  • 2.9
    Covance – San Francisco, CA
    Est. Salary $73k-$121k
    11 days ago 11d
    may be offered. The Director of Operations manages the Manager on the program(s) the manager oversees. Participate in the recruiting… Posting Title Director of Operations - Contact Center Requisition ID 67716BR Job Category Healthcare Locations United…
  • 2.7
    Afni – Tucson, AZ
    Est. Salary $42k-$71k
    24 days ago 24d
    is looking for a contact center Operations Director to lead one of our Tucson contact centers. The Operations Director will oversee… positive relationships between support personnel and operations personnel. Manage to the annual center budget. Analyze and report…
  • 3.9
    Bank of Hawaii – Honolulu, HI
    Est. Salary $52k-$86k
    Today 7hr
    Service and Operations Department. Maintains a service and operational level of contact with vendors. Manages vendor contractual… revenues through client retention and maintenance. Manages the service and operational areas of the department and vendor contractual…
  • 2.8
    MAXIMUS, Inc. – Rochester, NY
    Est. Salary $50k-$84k
    1 days ago 14hr
    Contact Center Sr. Managers, Managers, Supervisors, and Contact Center Staff * Ensures that MAXIMUS is in compliance with all applicable… Overview The Contact Center Director will be responsible for the strategic and tactical operation of the Contact Center to meet…
  • 3.2
    Grubhub – Austin, TX
    Est. Salary $42k-$69k
    19 days ago 19d
    Care, a successful Manager enjoys coaching a team and juggling multiple elements in a fast-paced operation. Are you ready to… challenges? Supervise the daily operations for the team, partnering with other team managers to share responsibilities Create…
  • 3.7
    Delta Community Credit Union – Atlanta, GA
    Est. Salary $33k-$58k
    Today 2hr
    Member Care Assistant Manager is responsible for the day-to-day supervision of the call center employees. Responsibilities include… providing specifically requested assistance, the Assistant Manager must be able to use listening skills to assess member needs…
  • 3.9
    CDW – Seattle, WA
    Est. Salary $48k-$65k
    15 days ago 15d
    Portal (CVP), Cisco IP/IVR, and Cisco Intelligent Contact Manager (ICM) Designing and deploying Omni-Channel solutions from CDW… technology specializing in Cisco Unified Contact Center Enterprise.ACEs focusing in Cisco Contact Center Enterprise will work with our…
  • 3.1
    Centura Health – Durango, CO
    Est. Salary $63k-$101k
    1 days ago 13hr
    www.mercydurango.org/ Job Description/Job Posting ID: 105607 Recruiter Contact: Alison WIlliams Clinic/Department: 7388 MRMC RADIOLOGY… maintaining compliance with the operational budget and assisting with the operational and capital budget planning. Responsible…
  • 2.7
    Kitsap Credit Union – Bremerton, WA
    Est. Salary $49k-$81k
    7 days ago 7d
    the branch/Contact Center Manager in their absence. • Contribute to effective department and credit union operations by assisting… POSITION: Contact Center Assistant Manager REPORTS TO: Contact Center Manager DEPARTMENT: Contact Center SALARY…
  • 4.3
    Massachusetts Institute of Technology – Cambridge, MA
    Est. Salary $49k-$80k
    2 days ago 2d
    CONTACT CENTER MANAGER, MIT Federal Credit Union (MITFCU), to oversee the day-to-day operation of the MITFCU Contact Center including… ensuring the Contact Center provides quality member service while complying with credit union policies, operational procedures,…
  • 4.0
    Recruiter.com – Benton Harbor, MI
    Est. Salary $42k-$67k
    1 days ago 14hr
    Category: Technology, Keywords: Contact Center Manager Associated topics: business coach, district manager, executive producer, executive… Technologies Experience in managing multi-site large scale contact center operations and technology solutions Experience in managing…
  • 3.1
    EMCOR Group – Phoenix, AZ
    Est. Salary $67k-$124k
    13 days ago 13d
    organizations. Job Title: Contact Center Operations Manager Job Summary: The Operations Manager is a key contributor to the… ways of doing business. Drives contact center and account team operational process and manages to established metrics. Directs…
  • 2.9
    Lifetouch National School Studios Inc. – Muncie, IN
    Est. Salary $52k-$84k
    Today 2hr
    National Contact Center Sr. Manager For over 80 years, schools and families across North America have chosen Lifetouch as their… memories . We are seeking an experienced Sr. Manager to lead the team at our National Contact Center in Muncie. The ideal candidate…
  • 2.4
    DXC Technology – Pontiac, MI
    Est. Salary $40k-$77k
    3 days ago 3d
    and future plans. DXC operations managers keep in tune with the daily operations of the contact center through daily interactions… best corporate citizens globally Contact Center Manager The operations manager focuses on how the people, process and…
  • 2.6
    Teleperformance – Columbus, OH
    Est. Salary $45k-$74k
    11 days ago 11d
    professional conduct. Develop and manage the operating budget for the specific contact center operation. Perform other related duties… levels of employee morale. Manage compliance and reporting for all contact center operations including call volume forecasting…
  • 3.5
    Advocate Health Care – Rosemont, IL
    Est. Salary $64k-$105k
    6 days ago 6d
    Nursing, the Manager of Contact Center Nursing Operations oversees clinical staff and operations within a centralized contact center… objectives and operations. Plans, organizes, evaluates, supervises clinical activities within the Advocate Contact Center department…
  • Penn Outdoor Services – East Norriton, PA
    EASY APPLY
    1 days ago 16hr
    Maintenance Account Manager Reports To:Director of Maintenance Operations Summary:The Account Manager is responsible for exceeding… associations D. Maintain active contact with people and trends in the industry that affect operations Qualifications…
  • 2.7
    CSC – Pontiac, MI
    Est. Salary $54k-$88k
    3 days ago 3d
    best corporate citizens globally Contact Center Manager The operations manager focuses on how the people, process and… goals and future plans. DXC operations managers keep in tune with the daily operations of the contact center through daily interactions…
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