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Customer Retention Jobs

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  • 3.8
    Brainshark
    Waltham, MA
    Position Summary The Customer Retention Rep sells to existing customers. The CRR participates in a team-selling environment… development of existing customer sales opportunities within assigned territory. Maintain high customer retention rates through the…
  • 3.5
    6 days ago 6d
    Dolls Kill
    San Francisco, CA
    brands. The Customer Retention Manager is responsible for planning, executing and measuring our communication with customers across… across retention channels to maximize our customers’ engagement with us over time. This challenging role requires a unique combination…
  • 3.6
    SPS Commerce
    Minneapolis, MN
    As a Customer Retention Specialist, you will play a key role in the Customer Success department with a focus on customer retention… Prior experience working in a customer service role, handling escalations and customer retention Prior experience handling cancellations…
  • 2.5
    VXI Global Solutions
    Los Angeles, CA
    Overview DIRECTV Customer Retention Group Account (CRG) Associates take Inbound calls from existing DIRECTV customers intending to… environment where you can utilize your customer service skills and experience to help customers each and every day. Your talents and…
  • 3.5
    25 days ago 25d
    FoundersCard
    Easy Apply
    Austin, TX
    Easy Apply
    We are looking for a Customer Retention Manager ready to join our growing team in Austin! Someone that would be successful at… concerns and ensure they are engaged by providing exceptional customer service Handle incoming cancelation requests with ease by…
  • 2.5
    VXI Global Solutions, Inc.
    Los Angeles, CA
    Overview DIRECTV Customer Retention Group Account (CRG) Associates take Inbound calls from existing DIRECTV customers intending to… environment where you can utilize your customer service skills and experience to help customers each and every day. Your talents and…
  • 5.0
    Drive Performance Consulting Group LLC
    Easy Apply
    Los Angeles, CA
    Easy Apply
    reporting Consulting Ability to increase customer loyalty and long term retention Strong oral and written presentations and… training and implementation projects independently The Service Retention Manager will be responsible for the front line, on-site consulting…
  • 4.5
    Elite Media Communications
    Easy Apply
    Wauwatosa, WI
    Est. Salary $20k-$31k
    Est. Salary $22k-$27k
    Easy Apply
    in-person customer sales interaction in big brand name retailers. Customer service, sales, marketing, and/or customer retention experience… and psychology of customer service behavior training. Customer Service / Sales / Customer Retention Position Offers:…
  • 4.3
    White House Marketing
    Easy Apply
    Corona, CA
    Est. Salary $21k-$32k
    Est. Salary $23k-$28k
    Easy Apply
    Customer Service / Sales / Customer Retention duties include (but are not limited to): • Utilizing training materials in a… transition into successful, professional Sales / Customer Service / Customer Retention position • Creating a positive, fun, and…
  • 3.1
    25 days ago 25d
    WOW
    Colorado Springs, CO
    Sales Retention Associate include but are not limited to: * Field inbound calls from customers/potential customers interested… Meet the Team: The WOW! sales and retention team is a group of enthusiastic, customer-focused professionals who are excited…
  • 4 days ago 4d
    Canvs
    New York, NY
    Est. Salary $55k-$86k
    Est. Salary $63k-$76k
    activities that in turn promote overall customer satisfaction, product adoption, retention, and renewals. This individual will manage… of working with customers on projects Proven track record of meeting or exceeding performance and retention goals History…
  • Kochava
    Easy Apply
    Sandpoint, ID
    Easy Apply
    exceed multiple MBO Goals concurrently (New Business, Client Retention, Up-Sell/Cross-Sell) Proficiency with MS Suite, especially… negotiate contracts. Maintaining solid customer relationships and providing outstanding customer service is a requirement for this…
  • 2.6
    5 days ago 5d
    Boyd Coffee
    Loveland, CO
    market trends and customer demands. Ensure continuing development of customer loyalty, partnership, retention and profitable… added line item extension for account profitability, retention and customer engagement. Gather and share competitive information…
  • Progressive Business Publications Inc.
    Easy Apply
    Malvern, PA
    Easy Apply
    of email and online initiatives for profitable acquisition, retention, win back, cross-selling and upselling. Includes email campaign… , messaging and customer-valued content that activates prospective customers and re-engages existing customers. Requirements…
  • Virginia Green Lawn Care
    Easy Apply
    Henrico, VA
    Easy Apply
    marketing plan. Executes the sale and ongoing customer relationship to maintain a high retention rate, maintains and improves the Company… of the product and service being provided, to maximize customer retention. Represents Company at various events, organizations…
  • 3.1
    Frontpoint
    McLean, VA
    on our team. In your role as a Customer Retention Specialist, you’ll work directly with customers, answering their questions, assisting… understanding of home networks Bachelor's Degree preferred Customer retention or service experience strongly preferred…
  • 3.1
    19 days ago 19d
    Post University
    Waterbury, CT
    Success Coaches and the Registrar to exceed retention goals. Provide exceptional customer service to our students and assist the Billing… Complete account processes accurately and provide excellent customer service. Complete and generate tasks in CRM to appropriately…
  • 5.0
    19 days ago 19d
    Dropoff, Inc
    Austin, TX
    assigned Enterprise Accounts to ensure excellent service, client retention and company revenue goals. Responsibilities Perform… and unmatched customer service, all powered by our proprietary technology platform. We have seen tremendous customer growth and we're…
  • 3.7
    13 days ago 13d
    University of Wisconsin-Platteville
    Platteville, WI
    with federal and state requirements while providing excellent customer service to students and other departments of the college.… Supervision of personnel, management of an office setting including customer service, and regulation monitoring are preferred Experience…
  • 2.3
    Specialized Loan Servicing
    Tempe, AZ
    Job Title: CRRM Retention Specialist Position Summary: Work within a loss mitigation call center; take inbound calls… Responsibilities include making outbound and taking inbound calls on Retention accounts to ensure deal is moving forward in timely fashion…
  • 23 days ago 23d
    Off Wall Street
    Easy Apply
    Cambridge, MA
    Easy Apply
    prospective customer relationships with key company account decision-makers Coordinating with an accounts manager for customer retention…
  • 5.0
    16 days ago 16d
    Payroll Systems
    Easy Apply
    Walnut Creek, CA
    Est. Salary $52k-$105k
    Est. Salary $62k-$89k
    Easy Apply
    known for tenured employees, excellence in customer service, and a customer retention rate above 95% year after year. Payroll…
  • 4.0
    10 days ago 10d
    Glassdoor
    Austin, TX
    Est. Salary $54k-$82k
    Est. Salary $61k-$73k
    tactically while providing consistent and high level customer satisfaction and retention in a fast-paced environment Previous experience… exceptional experience for every customer. As the voice of the Customer at Glassdoor, we expect our Customer Success Managers to be active…
  • Southern District YMCA
    Exeter, NH
    opportunities during member interactions. Support member retention through all programs and services. PERSONAL TRAINER… Certification or ability to obtain within 30 days of DOH. Superb customer service skills.…
  • Loctek Ergonomic
    Easy Apply
    Livermore, CA
    Easy Apply
    planning and executing email communications, lead nurturing and retention strategies, and successfully growing the email-marketing channel… channel. Further develop the email-marketing program to increase customer engagement, optimize our email communications, and support…
  • 4.0
    Glassdoor
    Mill Valley, CA
    Est. Salary $110k-$161k
    Est. Salary $123k-$145k
    the Customer Success mission on both operational and strategic levels Develop and deploy strategies to drive net retention, performance… of progressive customer/account management experience in a customer-facing organization; including in a Customer/Account Manager…
  • 4.3
    MpDirect, Inc
    Easy Apply
    Clearwater, FL
    Easy Apply
    natural vitamins in supplements. The main focus is account retention, cross-selling and reorders. NO COLD CALLING!!! Dr. Newton's… 00pm 5:00pm - 9:00pm 6:00pm- 9:00pm Lead Conversion and Customer Care Representatives Outbound Sales PT (24 Hours). You will…
  • 3.9
    JFT Marketing
    Easy Apply
    Pittsburgh, PA
    Easy Apply
    experience to all prospective customers; ensuring ongoing satisfaction and retention Representing company and business partners… Inside Sales and Customer Service Representative Sales / Customer Service - Entry Level - Full Time NOW HIRING METRO DETROIT…
  • 5.0
    Drive Performance Consulting Group LLC
    Easy Apply
    Chicago, IL
    Easy Apply
    Process creation/improvement Increasing customer loyalty and long term retention Coaching/Training/Management of regional… coaching, training, and directing the efforts of the the Service Retention Managers in their region while implementing the strategies…
  • 3.1
    Simpleview Inc.
    Tucson, AZ
    Adheres to department processes Analyst support Client retention & customer service Dashboard Product Responsibilities:… dollars dedicated to professional development yearly, we give customers a force for marketing and development know-how that’s head…
Job Title Location Employer Salary
Customer Retention Representative Waltham, MA Brainshark $24k-$35k
Customer Retention San Francisco, CA Dolls Kill $37k-$55k
Customer Retention Specialist Minneapolis, MN SPS Commerce $32k-$47k
Customer Retention Associate Los Angeles, CA VXI Global Solutions $22k-$30k
Customer Retention Manager Austin, TX FoundersCard $47k-$74k
Customer Retention Account Associate Los Angeles, CA VXI Global Solutions, Inc. $28k-$42k
Service Retention Manager Los Angeles, CA Drive Performance Consulting Group LLC $81k-$140k
Customer Service / Sales / Customer Retention Wauwatosa, WI Elite Media Communications $20k-$31k
Customer Service / Sales / Customer Retention Corona, CA White House Marketing $21k-$32k
Sales/Retention Associate Colorado Springs, CO WOW $42k-$100k
Customer Success Manager New York, NY Canvs $55k-$86k
Vice President, Digital Marketing Malvern, PA Progressive Business Publications Inc. $76k-$136k
Commercial Sales Representative Henrico, VA Virginia Green Lawn Care $29k-$79k
Customer Retention Specialist McLean, VA Frontpoint $28k-$41k
Student Finance Advocate Waterbury, CT Post University $32k-$42k
Retention Specialist Platteville, WI University of Wisconsin-Platteville $27k-$40k
CRRM Retention Specialist Tempe, AZ Specialized Loan Servicing $28k-$42k
Marketing Manager Cambridge, MA Off Wall Street $62k-$115k
IT Specialist Walnut Creek, CA Payroll Systems $52k-$105k
Customer Success Manager Austin, TX Glassdoor $54k-$82k
Marketing Communications Specialist Livermore, CA Loctek Ergonomic $58k-$95k
Director, Global Customer Success Mill Valley, CA Glassdoor $110k-$161k
PT Outbound Sales Evenings W/Sign On Bonus! Clearwater, FL MpDirect, Inc $17k-$26k
Inside Sales and Promotions Representatives Pittsburgh, PA JFT Marketing $29k-$47k
Regional Service Retention Manager Chicago, IL Drive Performance Consulting Group LLC $55k-$127k
Business Intelligence Specialist Tucson, AZ Simpleview Inc. $38k-$59k
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