Customer Service Manager (CSM) Jobs | Glassdoor
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Customer Service Manager (CSM) Jobs

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  • 4.4
    Zuora – Foster City, CA
    Est. Salary $101k-$148k
    21 days ago 21d
    success within our customer base. The Customer Success Manager will work with a broad spectrum of customers to identify success… requirements by servicing as the customer’s voice to the entire Zuora organization, including product, marketing, professional services…
  • 3.3
    Redner's Markets – Leesport, PA
    Est. Salary $22k-$39k
    8 days ago 8d
    2/27/2017 Title CSM City Leesport State PA Description POSITION TITLE: Customer Service/Service Desk DEPARTMENT:… application of high customer courtesy standards. 3) Manage effective work schedules for front-end personnel to keep customer inconvenience…
  • 2.4
    zoom – San Jose, CA
    Est. Salary $92k-$137k
    18 days ago 18d
    amazing Customer Success Manager (CSM). The Customer Success Manager (CSM) will build strong relationships with customers ensuring… Requirements: Customer Success Manager (CSM) will have minimum of 3+ years experience and a proven track servicing strategic accounts…
  • 3.3
    C.R. England – Salt Lake City, UT
    Est. Salary $21k-$36k
    6 days ago 6d
    Overview: Customer Service Manager (CSM): Customer Service Managers are at the forefront of a fast-paced strategic environment… maintaining a positive team oriented attitude. Customer Service Managers must be organized, engaged with the team and a strong,…
  • 4.7
    HR Works – Fairport, NY
    Est. Salary $39k-$65k
    11 days ago 11d
    Central New York. Summary: The HR Consultant Services Manager (CSM) reports to the Vice President, HR Consultant Services and… expectations. The CSM will be the primary point-of-contact for any projects identified in the Business Plan and will manage the resources…
  • 2.8
    PSI Pax – Herndon, VA
    Est. Salary $96k-$123k
    7 days ago 7d
    for a Scrum Master (CSM) with an Active Public Trust or Secret Clearance to support our government customer in Herndon, VA.… and stakeholders Support the Backlog Owner and Portfolio Manager in updating weekly critical path analysis charts Schedule…
  • 3.6
    Imagine Learning – San Bernardino, CA
    Est. Salary $48k-$73k
    1 days ago 14hr
    The Educational Customer Success Manager (CSM) proactively drives successful implementations of our products at both the school… counterpart in sales, our CSMs strategically guides product usage, building engagement, and customer satisfaction through on-site…
  • 3.7
    Ritchie Bros. – Tipton, IN
    Est. Salary $24k-$42k
    5 days ago 5d
    looking for a customer service dynamo to work at our Tipton, CA auction site as a Customer Service Manager (CSM). Our CSMs are the number-one… player with a focus on customer service. In this role you’ll: Ensure that superior customer service is delivered at all…
  • 3.6
    Code42 Software – Minneapolis, MN
    6 days ago 6d
    the skills of the team through training and certification. The CSM National Accounts team will be expected to develop plans for… act as the client’s strategic advisor. Customer Success Managers are expected to manage escalations and act as the client’s single…
  • 4.1
    Adobe – McLean, VA
    Est. Salary $82k-$122k
    16 days ago 16d
    Customer Success Manager, Team CSM Customer Success Managers (CSMs) on Team CSM are responsible for the partnership between Adobe… . The Customer Success Manager strives to achieve an Adobe Company goal of Delighting our Customers. Successful Customer Success…
  • 3.6
    Imagine Learning – Riverside, CA
    Est. Salary $48k-$73k
    1 days ago 14hr
    The Educational Customer Success Manager (CSM) proactively drives successful implementations of our products at both the school… counterpart in sales, our CSMs strategically guides product usage, building engagement, and customer satisfaction through on-site…
  • 3.6
    Thomson Reuters – Carrollton, TX
    14 days ago 14d
    collaborates with field account managers, customer service, and other business units supporting customers. Key external relationships… internal and external customers. Professional attitude and strong service orientation. Solid customer service skills. Ability…
  • 3.3
    Veritas – Miami, FL
    Est. Salary $47k-$83k
    11 days ago 11d
    sales support to the CSMs and services sales organization overall Viewed as an expert in assigned Service Develops strategies… resources to maximize sales within assigned Service line(s) (i.e., Consulting, EDU, Managed Services Entry-level position where decisions…
  • 4.9
    FastSpring – Santa Barbara, CA
    EASY APPLY
    Est. Salary $43k-$65k
    5 days ago 5d
    our clients to be successful. The CSM has the unique challenge of understanding our customers needs and strategic objectives to… in such a way that our customers come to trust and rely on FastSpring even more. In this role, the CSM will serve as a key business…
  • 3.6
    Imagine Learning – Oklahoma City, OK
    Est. Salary $43k-$66k
    4 days ago 4d
    The Educational Customer Success Manager (CSM) proactively drives successful implementations of our products at both the school… counterpart in sales, our CSMs strategically guides product usage, building engagement, and customer satisfaction through on-site…
  • 4.2
    SAP – United States
    Est. Salary $67k-$101k
    27 days ago 27d
    Customer Success Manager (CSM) Community and Practice Lead Job Apply now » Apply now Start apply with… Touch CSMs with focus on innovative and efficient delivery Roll-in and roll-out channel to HT CSMs globally Manage and build…
  • 3.2
    Sodexo Inc – Golden, CO
    14 days ago 14d
    courteous service to all customers. Provide customers with efficient and attentive service while exceeding the customer s expectations… OnCall Banquet Server $16-18 CSM + others! $$$, Golden Client: Sodexo Inc. Location: Golden, United States…
  • 4.4
    Carbon Black – Waltham, MA
    Est. Salary $63k-$106k
    14 days ago 14d
    excellent customer experience. What You’ll Do Managing and leading a group of 6-7 commercial and small business level CSMs to… features and service that its customers require Partnering with Marketing on product marketing initiatives and customer events…
  • 3.5
    ServiceNow – Remote, OR
    Est. Salary $91k-$163k
    12 days ago 12d
    Director Customer Service Management (CSM) Location: East ServiceNow is changing the way people work. With a service-orientation… be better. The CSM Director will be responsible for the market success of ServiceNow's Customer Service Management product.…
  • 4.6
    xMatters – San Ramon, CA
    15 days ago 15d
    A Client Success Manager (CSM) serves as a trusted advisor to our customers, helping them to achieve success with their xMatters… help with customer retention. By leveraging a consultative approach, our CSMs work strategically with their customer base, to understand…
  • 3.3
    Newport Group – Saint Petersburg, FL
    Est. Salary $41k-$70k
    6 days ago 6d
    identify areas for process improvement. The CSM provides client support and customer service on day to day issues with clients by responding… The Client Services Manager (CSM) will be responsible for key relationships of qualified defined contribution retirement plans…
  • 3.7
    Yale New Haven Hospital – Milford, CT
    7 days ago 7d
    YNHH Service Excellence Pledge standards creating a great "First Impression" by demonstrating exemplary customer service skills… and analyze trends in service excellence and ensure staff accountability for adherence to YNHH Service Excellence standards.…
  • 5.0
    Zoom Video Communications – San Jose, CA
    Est. Salary $57k-$86k
    11 days ago 11d
    amazing Customer Success Manager (CSM). The Customer Success Manager (CSM) will build strong relationships with customers ensuring… Requirements Customer Success Manager (CSM) will have minimum of 3+ years experience and a proven track servicing strategic accounts…
  • 3.3
    Apex Systems – Frederick, MD
    20 days ago 20d
    Apex Systems has an opening for a Critical Situation Manager (CSM) to standardize methods and procedures (ITIL) and prevent or… outage or incident in the environment, the CSM will be on the conference bridge line. The CSM will drive the incident towards resolution…
  • 3.1
    PAR Technology – San Diego, CA
    EASY APPLY
    3 days ago 3d
    3+ years of relevant experience Experience with CRM and/or CSM platforms (Salesforce, Dynamics, Totango, Gainsight) Proficient… cross-departmentally Program manage account escalations KNOWLEDGE AND SKILLS Prior experience in Customer Success or equivalent…
  • 3.4
    FinancialForce – San Francisco, CA
    Est. Salary $63k-$95k
    15 days ago 15d
    in order to provide accurate assistance and training to customers and CSM Team Act as an advisor for advanced FinancialForce features… Technical Customer Success Manager will assist the Customer Success Manager to resolve service, support, technical inquiries, and…
  • 4.0
    Glassdoor – Chicago, IL
    Est. Salary $50k-$77k
    1 days ago 1d
    The Manager, Customer Success Management (CSM) is responsible for leading Glassdoors efforts to ensure that customers have the… experience using the service. In this role, you will lead a team of Customer Success Managers to create outstanding customer engagement.…
  • 3.5
    ServiceNow – United States
    4 days ago 4d
    Product Line Sales ManagerCustomer Service Management (CSM) Location: Chicago/Indianapolis ServiceNow is changing the… better. The CSM Sales Executive will be responsible for market success of ServiceNow’s new Customer Service Management product…
  • 3.6
    Imagine Learning – Tulsa, OK
    Est. Salary $43k-$66k
    4 days ago 4d
    The Educational Customer Success Manager (CSM) proactively drives successful implementations of our products at both the school… counterpart in sales, our CSMs strategically guides product usage, building engagement, and customer satisfaction through on-site…
  • 3.5
    Inergex – Buffalo, NY
    26 days ago 26d
    engagements as the Subject Matter Expert (SME) on Customer Service Management (CSM), Field Services and Knowledge best practices… recommendations to the customer base Travel will be required Qualifications: Minimum of 5+ years customer services…
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