The day to day responsibilities in this role include monitoring all customer service touchpoints (chat, email, sms, calls, etc), coaching, reporting & providing……

Partner with Business Development team on new customers with onboarding and technical knowledge support. Exceptional verbal and written communication skills……

Have proven capacity to develop relationships and optimize enterprise customer accounts; you understand what it means to evangelize the product.…

As a people manager, the role will grow and develop the team by holding weekly 1on1s, discussing performance, career growth as well as being responsible for……

Walk customers and drivers through the app and web experiences. Prioritize and resolve issues that arise with customers and drivers through our ticketing system……

Our client’s platform ensures customers are optimized and scaling effortlessly through impactful engagements, all focused on driving key engagement metrics.…

Experience training customers on implementation. Identify risks in order to eliminate them. Exciting, encouraging, positive company with tons of room for growth……

Strategize – Work with our sales, support and strategy teams to develop the operational strategy for retaining and growing our self-serve customer base.…

A Current/Valid Motor Vehicle Driver License in your state of residence and acceptable driving record. Minimum 5 years leading in customer success, professional……

Then post-graduation you’ll manage the customer relationship, driving and guiding your customers through strategic initiatives and ensuring adoption.…

Coordinate calls between marketing, product and engineering teams. Help customers achieve their objectives by working with MoEngage internal teams delivering……

Start working inside our customer support software, begin talking to clients, responding to tickets, answering phone calls etc! Job Types: Full-time, Contract.…

Your role will be to support your customers as they transition from sales prospects to active users of your products. Google Analytics: 4 years (Preferred).…

5+ years of work experience as customer success or customer relationship manager. Provided budget for home-office setup. Regular performance and salary reviews.…

Was a leader in at least 1 college extracurricular (club, sports, student government, greek life, etc.). We need an Account Manager to build relationships with……

Serve as a critical technical partner to the sales team in designing customer solutions and driving adoption and revenue.…

Ability to build a rapport through phone calls and email. From a consultative approach, develop a strategy and plan for achieving customer objectives.…

Identify at‐risk customers and work with department managers develop strategic plans to correct and retain. Performs day-to-day coaching and management of team……