Capture, store and report on historical statistics, identifying and recommending scheduling efficiencies based on your analysis. 401(k) with 5% employer match.…

Life and Health license (Preferred). The Client Service Analyst, Employee Benefits supports firm clientele who utilize the Employee Benefits Group (EBG) Benefit……

The Client Relations Analyst works with advisors and line-of-business specialists to analyze client data, evaluate needs and help create effective risk……

In addition, this person will assist with installation and troubleshooting activities to facilitate hardware and software requests and will be responsible for……

Strategic Thinking: Understands the current state and can visualize the ideal state and how to achieve it. Proven ability to develop strong relationships with……

Proficiency using Care tools to extract data. Leveraged reporting tools: PowerBI, Genesys Cloud, MS Access, and MS Excel. 5% matching 401(k) Plan.…

This is an entry level position where you would be learning how to ensure timely resolution of customer software issues through data analysis and……

5 year(s): Minimum 5 years of related Information Technology experience; specifically 2+ years of demonstrated experience with project management, business……

HDI certified (customer service, support center analyst, or desktop support technician) and ITIL Foundations certification is a plus. Number of calls per hour.…

Performs a variety of other clerical duties of moderate scope and complexity. Ensures sales leads are communicated to Treasury Management Sales Officers from……

Monitoring and researching incoming data files to ensure they match expected formats and manually fixing file failures.…

Bachelor’s Degree in an Information Technology related field. Respond to requests for technical assistance via the phone and remote electronic control of user……

Receive and eventually develop peer-to-peer training in all appropriate products as well as the specific ways they are integrated into larger networks and……

Manage large amounts of incoming phone calls. Provide accurate, valid and complete information by using the right methods/tools.…

The Customer Support Analyst will provide front-line primary technical and business process support to end users on application issues.…

You have a critical role applying your relationship management skills to develop a partnership with a key client as our onsite liaison, and bringing key……

This is a front-line, customer-facing position providing technical support to Amplify customers via incoming calls, emails, voicemail and chat sessions across……

Ability to develop and interpret standard call center management metrics. A Key element of this role is experience with front-line call taking, ensuring that a……

Education and/or experience equivalent to an Associate’s Degree in Business or technical discipline, as well as, related experience or product knowledge to……

Receive inbound calls for industrial equipment parts inquiries. High attention to detail, to include precise data entry. Hands On and Virtual Training.…

Manage incoming case queue(s), promptly prioritizing and resolving a wide range of recruiting related inquiries.…

Provalus is actively hiring entry-level and experienced Customer Service Analysts to start immediately in support of data entry, inbound/ outbound call……

Experience with accepting large volumes of incoming calls and emails is preferred. Research and communicate findings of customer payments, short pays, and cash……

Answering Support Calls/Answer Support Chats - Provide customer service support to any or all customers via calls/chats.…

Answer incoming phone calls and chat messages in a timely fashion. CSAs are expected to consistently answer basic questions and execute on Tier 1 support tasks……

Provide sales support by creating historical data files, setting prospective clients up on trials of our services, and answering questions regarding data……

Provide sales support by creating historical data files, auditing accounts, setting prospective clients up on trials of our services, and answering questions……

Provide telephone/email/digital technical support to customers using TWC weather decision support and graphic display systems to include problem qualification,……

You will answer questions via phone and e-mail about branch banking products and services, resolving issues for our customers and training them on the products……

Help Desk Support Specialists are the go-to people for providing technical assistance and support related to computer systems, hardware, and software Support.…