Participate in monthly meeting with the entire technical team to discuss new technologies, case studies, roadblocks, and outstanding service delivery.…

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.…

Analyze procedures, develop and implement software and system enhancement by utilizing project management tools in order to increase productivity and/or prevent……

Participate in monthly meeting with the entire technical team to discuss new technologies, case studies, roadblocks, and outstanding service delivery.…

Ability to provide functional direction to other technical support staff and/or student employees. The primary focus of the Help Desk Specialist II is to……

Overflow Professional Services ticket entry support by answering calls and interviewing customers to collect information about problem and leads user through……

This role encompasses system administration, technical support, and mentoring resources from different departments. CIS or related degree preferred.…

_Exceptional written and oral skills, as well as the ability to translate technical jargon into user-friendly terms to effectively communicate issues and……

Receives incoming technical support requests via phone, email, and in-person. Assists customers in resolving basic technical problems by providing guidance……

Valid driver's license; must adhere to company driving policy. To contribute to client retention by ensuring clients receive timely, professional technical……

The position is integral to a dedicated, client-focused technical services team and requires technical expertise coupled with exceptional customer service and……

Help assist with resolving technical issues related to network interruptions. Maintain working logs detailing all required system updates, errors, complaints,……

We provide support for end user questions and technical issues as well as support for servers and network infrastructure. I.T. Help desk: 1 year (Preferred).…

3+ Years of professional experience in a service desk, help desk, or IT technician role. Bachelor’s degree in Information Technology or related field, or……

Research, obtain, and interpret information required to perform work from multiple resources including; verbal/electronic communications, sketches, marked……

Exceptional communication skills – written, verbal, and platform, and the ability to communicate technical concepts to non-technical audiences.…

Strong Knowledge and experience with desktop and end user support. This position requires a strong Knowledge and experience with desktop and end user support.…

Minimum 3 to 5 years of experience in the Information Technology field, or related field. Associate degree related to Computer Science, Information Technology……

They respond to service requests and incident calls for technical assistance including research and resolution. Experience with project team participation.…

Degree in the field of computer science, information sciences, or related field preferred. 5+ years of progressive IT work experience including 2+ years in a……

Valid driver's license and proof of insurance. The FNE then must analyze the data collected and produce a detailed technical document that outlines the client……

As such, you will need to possess strong analytical skills, excellent interpersonal skills, the ability to design workable solutions to problems in a timely……

Bachelor’s Degree in an Information Technology field or minimum of 5 years related work experience. Evaluate the Information Security Program including……

Ability to develop and maintain successful working relationship with all clients. The IT Support Specialist will be responsible for providing technical support……

Engage Application Owners/Developers/Vendors as needed to develop appropriate technical solutions. Bachelor's degree in Computer Science or related field.…

The TSS is the primary contact for all incoming calls and email requests for technical support. Associates degree in computer science/information technology,……

Develop and maintain architectural and other technical documentation for back end technical processes and procedure to be executed by technology team members……

Excellent organizational skills with ability to team with others to develop and implement complex projects. Strong Knowledge and experience with desktop and end……

Must work well under pressure and have excellent customer service skills, including the ability to communicate technical processes to non-technical individuals.…

This position is responsible for managing all commercial and industrial system pre-configuration, system commissioning, remote support, and be an advanced level……