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Director Customer Experience Jobs

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  • 4.0
    West Monroe Partners – Chicago, IL
    Est. Salary $108k-$142k
    10 days ago 10d
    products and services Greater customer loyalty and lifetime value The Customer Experience Director will be expected to build a… Director, Customer Experience 222 W Adams St, 11th Floor Chicago, Illinois, 60606 United States ​ West Monroe isn’t a…
  • PGC – United States
    Est. Salary $80k-$107k
    7 days ago 7d
    CUSTOMER EXPERIENCE DIRECTOR ASPIRATIONAL PURCHASES B2C FTSE 250 PLC £SIX-FIGURE PLC PACKAGE SOUTH OF ENGLAND / NATIONAL ROLE… decision and action. This is for an accomplished Customer Experience Director who can and will inspire, shape, lead and drive a…
  • 2.9
    Central Garden & Pet Company – Sacramento, CA
    Est. Salary $117k-$155k
    20 days ago 20d
    oversee, and optimize all customer interactions. We are looking for a Customer Experience Director to launch and lead the CEM function… Customer Experience Director Work Location CA - Sacramento Job Code 3776 # of openings 1…
  • 2.6
    Rent-A-Center Inc. – Plano, TX
    Est. Salary $91k-$125k
    9 days ago 9d
    . * Lead continuous customer experience improvements and initiatives that improve customer experience, measured through NPS,… improving our customers experience with our brands. What You'll Do: * Develop an intimate understanding of our customers and build…
  • 3.6
    basys, inc. – Baltimore, MD
    Est. Salary $81k-$109k
    13 days ago 13d
    overall customer experience working with basys. The Director is responsible for all aspects of managing our Customer Services… Description The Director of Customer Services is responsible for the ongoing operational success of basys' customers through effective…
  • Quality Technology Services – Suwanee, GA
    Est. Salary $72k-$97k
    13 days ago 13d
    Our Director, Customer Experience is responsible for ensuring that we build a highly personalized and predictive experience for… practices in the overall Customer Experience Management function * Represent the Customer Experience Management program as needed…
  • 3.6
    State of Oregon – Beaverton, OR
    Est. Salary $82k-$110k
    14 days ago 14d
    Region. Primary focus will be to manage and coordinate all customer experience initiatives, including leadership of NPS efforts at the… process to senior leadership. Role is of the part broader Customer Experience transformation. **Primary Responsibilities:** - Drives…
  • 3.5
    Intermedia.net – New York, NY
    Est. Salary $108k-$143k
    5 days ago 5d
    The Director will leverage customer insight, help define Customer Experience Strategy, and assist in designing and implementing… loop with customers, and delivering a consistent customer experience at every touch point. In addition, the Director will use fact-based…
  • 3.2
    Merkle – Los Angeles, CA
    Est. Salary $97k-$129k
    1 days ago 20hr
    Position: Director, Customer Experience Design Location: Denver, CO or Los Angeles, CA, Columbia, MD Our Story… Client facing experience Customer Experience document creation (i.e. Customer Journeys, Experience Maps, Segment & Persona…
  • 2.4
    Alorica Inc. – Austin, TX
    Est. Salary $102k-$135k
    14 days ago 14d
    facing content to educate customers and prospects on customer experience topics * Manage Customer Experience projects as assigned… operations teams on customer experience design, optimization, and transformation * Complete end to end customer experience journey mapping…
  • 3.3
    Foot Locker – Bradenton, FL
    Est. Salary $57k-$79k
    14 days ago 14d
    OverviewThe Director of Customer Experience is accountable to develop, manage and elevate the programs to support the store operations… to positively effect the Customer Experience and Sales. They will be a key partner with the Customer Care center to stream line…
  • 2.9
    QTS – Suwanee, GA
    Est. Salary $104k-$138k
    7 days ago 7d
    Our Director, Customer Experience is responsible for ensuring that we build a highly personalized and predictive experience for… practices in the overall Customer Experience Management function Represent the Customer Experience Management program as needed…
  • 3.4
    Johnson Controls, Inc. – Milwaukee, WI
    Est. Salary $99k-$131k
    14 days ago 14d
    System and the execution of world class customer experience practices that improve customer loyalty, market leadership and shareholder… for the Customer Experience program to support Commercial Excellence and associated sales, sales operations and customer service…
  • 4.3
    TSheets – Boise, ID
    Est. Salary $80k-$107k
    7 days ago 7d
    innovative Director of Customer Experience to lead the #1 rated Customer Experience team on the planet. The Customer Experience team… will deliver the best customer experience possible. We are looking for a Director of Customer Experience to help us through significant…
  • 3.0
    basys – Baltimore, MD
    Est. Salary $83k-$111k
    3 days ago 3d
    overall customer experience working with basys. The Director is responsible for all aspects of managing our Customer Services… Director, Customer Experience Baltimore, MD basys, inc.…
  • 2.9
    Healthfirst (New York) – New York, NY
    Est. Salary $116k-$154k
    15 days ago 15d
    The Director of Customer Experience will be instrumental in helping define and build a world-class customer experience center… build the Customer Experience (CX) team structure and establish synergy across functions. The Director of Customer Experience role…
  • 2.7
    Mediacom Communications Corporation – Blooming Grove, NY
    Est. Salary $101k-$133k
    13 days ago 13d
    development, operational performance, and end user experience of the company's customer self-service channels (phone and online) and… Provide direction, career development, and supervision to customer experience team direct reports and 3rd party vendors utilized in…
  • 3.3
    EFI (Massachusetts) – Southborough, MA
    Est. Salary $77k-$103k
    14 days ago 14d
    Director of the Customer Experience Energy Federation, Inc., (EFI), a national leader in promoting energy efficient and… and renewable energy is looking for a Director of the Customer Experience who will have the responsibility of leading an inbound…
  • 3.8
    John Hancock Financial Services – Boston, MA
    Est. Salary $98k-$130k
    26 days ago 26d
    enhancing the experience and incentives of the program to ensure a superior experience. The Customer Experience Director will have… Americans approach healthy living. This customer experience will engage our customers throughout the life of their policy by incanting…
  • 4.3
    Magnet 360 – Minneapolis, MN
    Est. Salary $102k-$136k
    17 days ago 17d
    Position Overview The Director of Customer Experience will work with our customers to consistently meet and exceed expectations… senior consulting experience, this Director is responsible for ensuring we provide best in class user experience consulting services…
  • quip – Brooklyn, NY
    Est. Salary $85k-$113k
    25 days ago 25d
    aspect of quip. Customer Experience Director Job Duties: Manage the growth of our customer experience team including hiring… Overview: We are looking for a Director of Customer Experience that can think on their feet and truly affect every aspect…
  • 3.4
    MAU Workforce Solutions – Goose Creek, SC
    Est. Salary $84k-$111k
    22 days ago 22d
    Job Category Prof-Other Job Title Director of Customer Experience Employment Type Direct Placement… interactions. The Director of Customer Experience will do this by increasing focus on understanding and meeting customer’s needs,…
  • 3.3
    Carpathia Hosting – Dulles, VA
    Est. Salary $99k-$132k
    24 days ago 24d
    The Director, Customer Experience is responsible for ensuring that we build a highly personalized and predictive experience for… practices in the overall Customer Experience Management function Represent the Customer Experience Management program as needed…
  • 3.4
    Comcast – Beaverton, OR
    Est. Salary $87k-$115k
    21 days ago 21d
    Region. Primary focus will be to manage and coordinate all customer experience initiatives, including leadership of NPS efforts at the… process to senior leadership. Role is of the part broader Customer Experience transformation. Primary Responsibilities: - Drives process…
  • 3.9
    VIOC – Lexington-Fayette, KY
    Est. Salary $47k-$65k
    21 days ago 21d
    Valvoline is seeking a Director of Customer Experience to join our team. In this role you will: Deliver sustained growth… best-in-class customer experience, platforms and capabilities. Key responsibilities include customer experience (B2B), platform…
  • 3.2
    Esurance – San Francisco, CA
    Est. Salary $60k-$86k
    3 days ago 3d
    The Director Customer Experience Strategy is responsible for steering the strategy, implementation and management of customer… loyalty. The Director is an evangelist for the customer experience and creates an executional practice and standards for the entire…
  • 3.4
    Volkswagen Group of America – Herndon, VA
    2 days ago 2d
    Director, Dealer Customer Experience & Operations Director, Dealer Customer Experience & Operations…
  • 3.7
    Alaska Airlines – Seattle, WA
    Est. Salary $70k-$100k
    8 days ago 8d
    WA Job Title: Director, Customer Experience & Design REPORTS TO Managing Director, Customer Experience & Design ALASKA… The Director of Customer Experience & Design leads the organization in the optimization and design of end-to-end customer experiences…
  • 4.6
    Ultimate Software – Atlanta, GA
    Est. Salary $61k-$87k
    2 days ago 2d
    Ultimate Software is seeking a customer focused individual to act as the Senior Director, Customer Experience (CX) . Responsible for… knowledge of Customer Experience best practices Understand and prioritize work to ensure we exceed expectations of customer satisfaction…
  • AUD Talent – Somerset, NJ
    6 days ago 6d
    As the Executive Director, Customer Experience you will be a member of the Oticon executive team, reporting to the President… advantage for Oticon in the customer experience space. He/she will coordinate customer experience efforts among the many departments…
  • 3.2
    UnitedHealth Group – Eden Prairie, MN
    Est. Salary $62k-$89k
    3 days ago 3d
    management, telephony, IVR, Director Consumer Design, Director Customer Experience, Director Customer Design Strategy, Eden Prairie… job Text This Job Director, Customer Experience Strategy & Design - Eden Prairie, MN or Telecommute…
Job Title Location Employer Salary
Director, Customer Experience Chicago, IL West Monroe Partners $108k-$142k
Customer Experience Director United States PGC $80k-$107k
Customer Experience Director Sacramento, CA Central Garden & Pet Company $117k-$155k
Director of Customer Experience Plano, TX Rent-A-Center Inc. $91k-$125k
Director, Customer Experience Baltimore, MD basys, inc. $81k-$109k
Director Customer Experience Suwanee, GA Quality Technology Services $72k-$97k
Director, Customer Experience Beaverton, OR State of Oregon $82k-$110k
Director, Customer Experience New York, NY Intermedia.net $108k-$143k
Director, Customer Experience Los Angeles, CA Merkle $97k-$129k
Customer Experience Director Austin, TX Alorica Inc. $102k-$135k
Director of Customer Experience Bradenton, FL Foot Locker $57k-$79k
Director Customer Experience Suwanee, GA QTS $104k-$138k
Director Customer Experience Milwaukee, WI Johnson Controls, Inc. $99k-$131k
Director of Customer Experience Boise, ID TSheets $80k-$107k
Director, Customer Experience Baltimore, MD basys $83k-$111k
Director Customer Experience New York, NY Healthfirst (New York) $116k-$154k
Director, Customer Experience Blooming Grove, NY Mediacom Communications Corporation $101k-$133k
Director of the Customer Experience Southborough, MA EFI (Massachusetts) $77k-$103k
Director of Customer Experience Boston, MA John Hancock Financial Services $98k-$130k
Director of Customer Experience Minneapolis, MN Magnet 360 $102k-$136k
Director of Customer Experience Brooklyn, NY quip $85k-$113k
Director of Customer Experience Goose Creek, SC MAU Workforce Solutions $84k-$111k
Director Customer Experience Dulles, VA Carpathia Hosting $99k-$132k
Director, Customer Experience Beaverton, OR Comcast $87k-$115k
Director of Customer Experience Lexington-Fayette, KY VIOC $47k-$65k
Director Customer Experience Strategy San Francisco, CA Esurance $60k-$86k
Director, Customer Experience & Design Seattle, WA Alaska Airlines $70k-$100k
SENIOR DIRECTOR, CUSTOMER EXPERIENCE (CX) Atlanta, GA Ultimate Software $61k-$87k
Executive Director, Customer Experience Somerset, NJ AUD Talent $96k-$179k
Director, Customer Experience Strategy & Design Eden Prairie, MN UnitedHealth Group $62k-$89k
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