Director of Customer Support Jobs | Glassdoor

Director of Customer Support Jobs

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  • 2.5
    Age of Learning, Inc – Glendale, CA
    Est. Salary $68k-$114k
    2 days ago 2d
    seeking a Director of Customer Support to oversee our in-house customer support department. A successful Director operates effectively… by hard working, humble and real people. As the Director of Customer Support, you will: Responsibilities: Lead by example,…
  • 3.6
    Children's Medical Center – Dallas, TX
    Est. Salary $113k-$158k
    13 days ago 13d
    quality and patient safety and to support daily clinical and financial operations. The Director managers a staff of approximately… budget functions as they relate to development efforts. The Director works with organizational constituents to use technology to…
  • 3.7
    Mixpanel – San Francisco, CA
    Est. Salary $156k-$227k
    13 days ago 13d
    lifecycle of our customers, from onboarding, to training, success planning, advocacy, and renewal. The Director, Customer Success supports… innovation into both Customer activities but internal initiatives. Supporting your team in specific customer situations and by…
  • 3.4
    SWN Communications Inc – Albany, NY
    EASY APPLY
    Est. Salary $68k-$114k
    5 days ago 5d
    Job Title: Senior Customer Support Manager Reports to: Director, Customer Support Company: Send Word Now Industry: Software… resolve any customer inquiry or concern Serve as a technical support specialist, providing Level 2 support for customers and team…
  • 3.9
    Glassdoor – Mill Valley, CA
    Est. Salary $144k-$210k
    26 days ago 26d
    experience. As Director, Global Customer Success, you will collaborate closely with other customer-facing teams (Implementation, Support… creating compelling customer experiences and how they drive revenue and serve the business. As Director, Global Customer Success, you…
  • 5.0
    Instapage – San Francisco, CA
    EASY APPLY
    Est. Salary $106k-$155k
    6 days ago 6d
    processes at the base of our customer success strategy. Report to the Senior Director of Customer Experience and collaborate on… attitude. Prior experience as a Director of Customer Success or equivalent history of increasing customer satisfaction, adoption, and…
  • 3.9
    SHYFT Analytics – Boston, MA
    Est. Salary $106k-$156k
    6 days ago 6d
    responsible for the customer onboarding, platform configuration/ implementation and ongoing delivery, support and customer nurture. Customer… Interface credibly with cross-functional client teams at the Director and VP level (e.g., clinical, sales, marketing) to proactively…
  • 3.4
    Salsa Labs – Wexford, PA
    Est. Salary $74k-$121k
    5 days ago 5d
    will build a highly scalable support organization from the ground up. The Director of Customer Support is responsible for the management… of Salsa Labs’ Customer Support staff and all Customer Support related processes. You ensure Salsa Labs’ customers receive world-class…
  • InsiderJobBoard.com – Charlotte, NC
    1 days ago 15hr
    experienced customer support executive to join our team! The Director of Customer Support will lead the national customer support team… national level, supporting Baswares entire customer base in North America. The Director of Customer Support, with assistance…
  • 3.3
    GTO – Tallahassee, FL
    EASY APPLY
    Est. Salary $80k-$136k
    9 days ago 9d
    Director of Technical Support Responsible To: VP Product Development and Technical Support Location: Tallahassee, FL Position… Position Summary The Director of Technical Support is part of a highly performing and dynamic Product Development/Engineering…
  • 4.1
    Verian Technologies – Charlotte, NC
    Est. Salary $77k-$126k
    20 days ago 20d
    experienced customer support executive to join our team! The Director of Customer Support will lead the national customer support team… national level, supporting Baswares entire customer base in North America. The Director of Customer Support, with assistance…
  • 5.0
    FuboTV – New York, NY
    Est. Salary $86k-$139k
    5 days ago 5d
    on high end support? FuboTV is looking for a Director of Customer Support to grow and shape the customer support roles in an… of customer support. 5 years of leadership in customer support. A passion to create and implement a vision to support a high-end…
  • 2.4
    Accuray – Madison, WI
    Est. Salary $79k-$124k
    3 days ago 3d
    Director Global Product Support and Surveillance The Director of Global Product Support and Surveillance will provide… leading technical support department to provide technical support to Accuray Field Service Engineers and user customers within the Americas…
  • 3.5
    The University of Texas Medical Branch – Galveston, TX
    9 days ago 9d
    Regular/Temporary: Regular Job Title: Assistant Director, Support Services, HS Job ID: 54574 Location: Galveston… anticipates, and addresses internal and external customer needs; meets and/or exceeds customer expectations. Develops and maintains…
  • 4.7
    DrChrono – Baltimore, MD
    Est. Salary $64k-$106k
    2 days ago 2d
    Director of Customer Support - Baltimore Location BALTIMORE, MARYLAND / CUSTOMER SUCCESS / FULL-TIME… The Director of Customer Support position is directly responsible for both providing quality, personalized, and experienced…
  • 3.3
    Fastly – San Francisco, CA
    Est. Salary $94k-$154k
    9 days ago 9d
    Work with our global support director to manage the San Francisco-based portion of our support team. This work consists of… Come join us. CUSTOMER SUPPORT MANAGER, NORTH AMERICA Fastly is looking for an outstanding customer support leader to run our…
  • 3.5
    etouches – Norwalk, CT
    Est. Salary $87k-$133k
    5 days ago 5d
    onsite experiences which include event registration, event app support and Loopd Hardware setup. The Onsite Operations Team Lead will… and lead an onsite professionals team Travel to events to support events and inspections Responsible for travel logistics for…
  • 4.0
    Ibotta – Denver, CO
    Est. Salary $64k-$106k
    10 days ago 10d
    while leading a growing and innovative team? The Director of Customer Support will play a pivotal role in not only driving the… departments regarding customer concerns and user experience Serve as an escalation point for Customer Support, Fraud Prevention,…
  • 3.9
    Optimizely – San Francisco, CA
    Est. Salary $103k-$152k
    27 days ago 27d
    drive impactful business results. As our Director of North America Enterprise Customer Success, you will manage individual contributors… The Customer Success Team operates globally, and includes four key pillars: Customer Success Management, Services, Support, and…
  • ADI Energy – Smithfield, RI
    EASY APPLY
    5 days ago 5d
    and development activities in support of construction, operations, and maintenance of customer site projects as required by energy… be required. Responsibilities: Coordinate visits to customer project sites to investigate existing mechanical, electrical…
  • 3.6
    BroadSoft – Gaithersburg, MD
    Est. Salary $113k-$180k
    18 days ago 18d
    PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI, ETC.) The Job…
  • 1.0
    Nitto Avecia Pharma Services – Irvine, CA
    Est. Salary $112k-$185k
    2 days ago 2d
    Responsibilities: Director of Manufacturing will be responsible for ensuring organizational effectiveness by providing leadership… set and achieve departmental corporate goals and objectives. Support Business Development to define scope of work and present MAPS…
  • 3.8
    FinancialForce.com – San Francisco, CA
    16 days ago 16d
    Director of Customer Training & Certification San Francisco, CA ABOUT FINANCIALFORCE Founded in 2009, FinancialForce is the… Ventures, Advent International and UNIT4. The Role: The Director of Customer Training & Certification will lead strategic direction…
  • 4.7
    Tenfold – Austin, TX
    Est. Salary $57k-$96k
    26 days ago 26d
    world class support organization that achieves customer love - Fanatical Support. Outcome: Create a customer centric support… assistance. Tenfold staffs the Customer Support team with dedicated Fixer Engineers. Recognize support trends and provide direction…
  • 3.5
    PINKERTON – New York, NY
    Est. Salary $88k-$139k
    16 days ago 16d
    The Director manages the day-to-day operations of the New York City field office and supports the Region Managing Director on administrative… geographic area; Communicate with the Region Managing Director regarding trends relative to fixed and variable costs and financial…
  • 3.8
    Marin Software – San Francisco, CA
    Est. Salary $128k-$194k
    5 days ago 5d
    exciting growth. We are currently searching for a Director of Marketing. The Director of Marketing is responsible for developing and… Director of Marketing The world's biggest brands manage more than $7 Billion in spend on Marin Software. We are extending our…
  • 2.8
    Axway – Remote, OR
    Est. Salary $90k-$137k
    10 days ago 10d
    in Product Management, Digital Marketing, Customer Experience and R&D, the Director of UX will play a pivotal role in defining… closely with the Customer and User Experience team members, as well as with users and other internal experts, the Director of UX will…
  • 5.0
    CityBase – Chicago, IL
    Est. Salary $82k-$147k
    25 days ago 25d
    document internal and external Customer Support processes Identify, collect, and report Customer Support KPIs Write phone/email… Implementation to Customer Support Qualifications: 7+ years experience, preferably 3+ years with a SaaS customer support team; hardware…
  • 3.5
    mPortal – Gaithersburg, MD
    Est. Salary $82k-$133k
    18 days ago 18d
    PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI, ETC.) The Job…
  • 3.4
    SWN Communications Inc – Albany, NY
    EASY APPLY
    Est. Salary $31k-$44k
    20 days ago 20d
    Job Title: Customer Support Manager Reports to: Director, Customer Support Company: Send Word Now Industry: Software –… resolve any customer inquiry or concern Serve as a technical support specialist, providing Level 2 support for customers and team…
  • 3.2
    Aetna – New York, NY
    Est. Salary $117k-$177k
    10 days ago 10d
    Summary: The Sr. Director of Analytics Customer Experience will play a critical role in leading Aetnas customer experience evolution… We are currently looking for an exceptional Sr. Director of Analytics Customer Experience in either our Wellesley, MA; New York…
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