Tier 1 technical support Jobs in Elkridge, MD | Glassdoor

Tier 1 technical support Jobs in Elkridge, MD

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  • Publishing Services, LLC – Baltimore, MD
    Est. Salary $33k-$53k
    5 days ago 5d
    motivated individual to join their Tier 1 Support team as a Tier 1 Support Specialist and support our Advantage software. This position… and client focused technical team. Individual will support Affiliate end users with varying levels of technical expertise, and possess…
  • 3.6
    Lockheed Martin – Linthicum Heights, MD
    10 days ago 10d
    Our DC3 program provides a full range of technical, functional, and managerial support. DC3 is located in Linthicum, Maryland,… and contractor support personnel. This role is a Tier1/Tier2/Tier3 Help Desk specialist and will provide technical software, hardware…
  • 2.8
    Robert Half Technology – Towson, MD
    Est. Salary $36k-$55k
    10 days ago 10d
    Agent is responsible for the first level of technical and account administration support internal staff at Phreesia. As the initial… customer service while effectively troubleshooting and resolving technical problems and escalating issues as required. Responsibilities…
  • 2.3
    GEM Companies, Inc. – Annapolis Junction, MD
    EASY APPLY
    10 days ago 10d
    tasks and activities Experience handling and resolving Tier- 1 and Tier- 2 incidence activities Thorough knowledge of troubleshooting… Position Title: Help Desk Tier 1/Shift Operator Location: Annapolis Junction, MD Employment Type: Full Time Compensation:…
  • 3.2
    Walden University – Columbia, MD
    4 days ago 4d
    or EXPERIENCE: Minimum 1-3 years experience working in a service-oriented environment, technical support, or related field. Bachelor… student support issues and coordinate solutions across service and business units Identify and escalate service issues to Tier 2 teams…
  • 3.5
    Johns Hopkins Hospital – Baltimore, MD
    Est. Salary $57k-$82k
    Today 9hr
    moderately complex network issues that have been escalated from tier-1 personnel (Network Analyst or Network Technician) or Network… campus wide technical problems in pressure situations in a positive manner while successfully interfacing with technical peers and…
  • LG-TEK – Elkridge, MD
    Est. Salary $56k-$81k
    Today 9hr
    storage/network devices, and mobile devices. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis,… required. BS from an accredited college or university in a technical degree field is required. Two (2) years of additional system…
  • 3.2
    Connections Education – Columbia, MD
    Est. Salary $41k-$67k
    7 days ago 7d
    handle call escalations and resolve Tier 3 technical support issues Handle Student Tech Support calls, emails, voicemails, and WebMails… outbound call escalations and resolving higher level Tier 3 technical support issues, as well as handling calls, emails, voicemails…
  • 3.2
    Johns Hopkins Health System – Baltimore, MD
    Est. Salary $57k-$82k
    Today 9hr
    moderately complex network issues that have been escalated from tier-1 personnel (Network Analyst or Network Technician) or Network… campus wide technical problems in pressure situations in a positive manner while successfully interfacing with technical peers and…
  • 2.5
    TeleCommunication Systems – Hanover, MD
    Est. Salary $64k-$102k
    3 days ago 3d
    storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis… storage/network devices, mobile devices, etc. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis…
  • Sage Sustainable Electronics – Jessup, MD
    Est. Salary $51k-$92k
    4 days ago 4d
    . KEY ACCOUNTABILITIES: Provides tier 1 production and employee technical support during business hours and after hours on-call… and training on your area of technical expertise. Participate in weekly meetings with all Technical Engineers and lead discussions…
  • 4.7
    Boeing Intelligence & Analytics – Annapolis Junction, MD
    Est. Salary $70k-$102k
    6 days ago 6d
    system integration, test and deployment. BI&A maintains top-tier technical talent and industry expertise in software engineering, systems… Code: 15-3802 # of Openings: 1 Division Overview: This unique program provides support for implementation, troubleshooting…
  • Comtech TCS – Hanover, MD
    Est. Salary $48k-$71k
    14 days ago 14d
    storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis… storage/network devices, mobile devices, etc. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis…
  • 3.2
    MagView – Burtonsville, MD
    Est. Salary $42k-$71k
    8 days ago 8d
    growth. The Role The Technical Support Manager oversees the group that includes Tier 1 support (first responders to the client… client issue) and Tier 2 support (proactive personnel bringing best practices to the client and solving customer issues). This…
  • 3.4
    The University of Maryland Medical System – Linthicum Heights, MD
    Est. Salary $65k-$95k
    1 days ago 14hr
    * Reviews real-time trending information, and contacts Tiered support, when necessary. Maintains regular contact with users and… user training issues. * Provides technical guidance to customer base in the use of supported software products and loads workstation…
  • 2.9
    CSRA – Baltimore, MD
    Est. Salary $78k-$105k
    7 days ago 7d
    utilizing batch processing methods with distributed threads from mid-tier applications to DB2 zOS mainframes Experience with infrastructure… he or she will report to the Chief Architect and work with technical leads to improve the design, operations and performance of…
  • 3.2
    MagView – Burtonsville, MD
    Est. Salary $37k-$58k
    8 days ago 8d
    experts at the technical aspects. We are looking to move these talented individuals through our support tiers to go on to become… right individual through the tiers as quickly as they show proficiency at each level of support. We have many growth opportunities…
  • 4.5
    SC3 – Hyattsville, MD
    Est. Salary $56k-$87k
    13 days ago 13d
    Responsibilities: The Tier II Help Desk will provide telephone, online and in-person technical customer support to resolve software… security requirements. Required Experience: A minimum of 1 year of Help Desk experience in a Windows helpdesk environment…
  • 4.1
    Tenable Network Security Inc. – Columbia, MD
    Est. Salary $65k-$97k
    27 days ago 27d
    deployment and system configuration 1+ years previous experience in Customer Support, Technical Account Management, and/or Network… Responsibilities: Act as a Tier 2 escalation point for advanced customer issues. Lead support efforts for customers who have…
  • 3.1
    Quadrant – Windsor Mill, MD
    7 days ago 7d
    Technical Support-Health (CMS) Analsyt Windsor Mill MD MUST Help Desk Specialist (Tier 2) 2 plus of two years of experience… beyond the initial tier one call. The candidate shall provide day-to-day problem consultation in support of measure maintenance functions…
  • 3.5
    Vectorworks Inc. – Columbia, MD
    Est. Salary $27k-$39k
    21 days ago 21d
    desk tier 1 and tier 2 support to end users on a variety of issues Identify, research and resolve end users technical problems… The Technical Support Specialist will provide Vectorworks customers with extensive product knowledge and the support needed to…
  • Ellington Growth Partners – Baltimore, MD
    Est. Salary $39k-$77k
    7 days ago 7d
    utilized? The technical sales opportunity is a hybrid role operating as the liaison between our clients largest Tier 1 customer and… Leveraging extensive Carrier Ethernet and IP Knowledge to work with Tier 1 customers, collaboratively developing requirement for customized…
  • 4.3
    Entegra Systems – Annapolis Junction, MD
    Est. Salary $90k-$122k
    3 days ago 3d
    for federal customers, Entegra brings innovative thinking, top-tier talent, and a positive attitude to every aspect of every project… etc.) Proactively contribute to the team and recommend technical and procedural enhancements Ability to assess possible…
  • 4.2
    Southland Industries – Laurel, MD
    Est. Salary $43k-$67k
    4 days ago 4d
    installed and accessible for project use. Provide general (Tier 1 and 2) application troubleshooting assistance when needed… member of our team, you will help us facilitate the various technical aspects of the BIM process. Southland is one of the first…
  • 3.6
    SAIC – Fort Meade, MD
    Est. Salary $48k-$76k
    1 days ago 14hr
    ensure a timely resolution. * Provides second-tier support to end users for either PC, server, or mainframe applications or… * Provides support to end users on a variety of issues. * Identifies, researches, and resolves technical problems. *…
  • Bridges Consulting Inc – Annapolis Junction, MD
    1 days ago 19hr
    Analytics teams. * Document & develop analytics to be more Tier-1 friendly. * Enhance SCADA system's ability to detect intrusions… Position requires BS degree in CS, IT, Cyber Security or other technical field. Requires 5- 10 years experience in a combination…
  • 4.7
    Boeing Intelligence & Analytics – Annapolis Junction, MD
    Est. Salary $49k-$71k
    6 days ago 6d
    system integration, test and deployment. BI&A maintains top-tier technical talent and industry expertise in software engineering, systems… proven ability to support our Customers while understanding the importance of work – life balance. Technical Writer Location…
  • 5.0
    Cornell Technical Services – Annapolis Junction, MD
    Est. Salary $19k-$34k
    20 days ago 20d
    Job Description: Provide Tier 2 and 3 on-site and remote support for computer workstations, servers, printers, peripherals… CompTIA A+) About the Company: CTS is a rapidly growing technical and professional services business serving the needs of the…
  • Mommy Jobs Online – Columbia, MD
    Est. Salary $18k-$30k
    Today 8hr
    Part-time Acute Care (Tier 2 or Tier 3) Medical Transcriptionist working between 12 p.m. and 3 a.m. in your respective time zone… work volume, full time and part time positions, and 24/7 technical support. We offer a broad range of valuable benefits for employees…
  • 3.4
    AT&T – Columbia, MD
    Est. Salary $75k-$107k
    6 days ago 6d
    technologies for addition to existing network systems. Provide support to Tier 1-3 staff in resolving escalated issues of production systems… with the logical and physical functional, operational, and technical architecture of large and complex information systems. Must…
  • Mommy Jobs Online – Baltimore, MD
    Est. Salary $18k-$30k
    Today 8hr
    Acute-Care - Medical Transcriptionist Part-time Acute Care (Tier 2 or Tier 3) Medical Transcriptionist working between 12 p.m. and… work volume, full time and part time positions, and 24/7 technical support. We offer a broad range of valuable benefits for employees…
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