Escalation Engineer Jobs | Glassdoor
  • All Jobs (23,419)
  • New Jobs5

Escalation Engineer Jobs

Filters
Filters
  • 4.5
    Instart Logic – Palo Alto, CA
    Est. Salary $89k-$122k
    22 days ago 22d
    Responsibilities: As a part of our Customer Escalation Team, the Sr. Escalation Engineer at Instart Logic is passionate about and… Logic support. Understand, follow and improve documented escalation and issue management policies. Understand, troubleshoot…
  • 4.3
    Tintri – Mountain View, CA
    Est. Salary $86k-$119k
    10 days ago 10d
    accountability when dealing with critical customer escalations. The Sr. Escalation Engineer usually determines methods and procedures… your career to Tintri, too. Job Description: The Sr. Escalation Engineer is an exempt non-supervisory technical support position…
  • 3.8
    Pivotal Software – San Francisco, CA
    Est. Salary $79k-$109k
    16 days ago 16d
    the title EE; you might have been a senior admin, a support engineer, or just the person who knows how to fix everything. You are… taking training, reporting defects and collaborating with engineering and operations to resolve technical challenges for our customers…
  • 3.6
    Citrix – Fort Lauderdale, FL
    Est. Salary $55k-$77k
    11 days ago 11d
    Requisition: R7069 Escalation Engineer Virtualization (Open) Job Posting Title: Escalation Engineer Virtualization… expanding our Software Escalation Engineering teams and, are looking for Senior Escalation Support Engineer's in Alpharetta, GA.…
  • 3.3
    A10 Networks – San Jose, CA
    Est. Salary $72k-$100k
    3 days ago 3d
    As an Escalation Engineer, you will directly interact with Tier 2 TAC engineers and other functional groups within A10 Networks…
  • 3.6
    Citrix – Alpharetta, GA
    Est. Salary $66k-$92k
    8 days ago 8d
    R7162 Senior Escalation Engineer - Networking (Open) Job Posting Title: Senior Escalation Engineer - Networking… may be a good fit for our Senior Escalation Engineer opening. As a Senior Escalation Engineer you are responsible for the review…
  • Mandry Technology Solutions – Lubbock, TX
    Est. Salary $45k-$65k
    12 days ago 12d
    Escalation Engineer Company Overview: Mandry Technology Solutions is a rapidly growing Managed Services Provider that was recently… third-party organization MSPMentor. JOB PROFILE The Escalation Engineer is responsible for deployment and management of multi-protocol…
  • 3.5
    Amazon Web Services, Inc. – Seattle, WA
    Est. Salary $54k-$76k
    3 days ago 3d
    directly with the engineering teams within Amazon developing these new capabilities. The Escalation Engineer I will work as part… part of the AWS Support Escalation & Event Management (E2M) Team to identify widespread and systemic customer facing problems…
  • Sakonnet – San Francisco, CA
    Est. Salary $62k-$87k
    12 days ago 12d
    Escalations Engineer Position As a member of the our clients support team, you will be troubleshooting the most complex… enterprise technical support Previous experience as an Escalation Engineer in web or SaaS applications is highly desired Self-starter…
  • 3.0
    CSRA – Washington, DC
    Est. Salary $66k-$95k
    5 days ago 5d
    Escalation Engineer Apply Date posted 12/28/2015 Escalation Engineer All times are in Eastern Daylight Time.… Responsible for providing escalation support to the Service desk to ensure an issue is escalated to the proper resource required…
  • eDot Solutions – Rolling Meadows, IL
    1 days ago 17hr
    complex network problems and act as a high level escalation point for Network Engineers. Requirements Professional/Technical/Business… cost efficient solutions. Must be able to perform complex engineering, design, implementation and maintenance tasks on the LAN…
  • 3.6
    Citrix – Alpharetta, GA
    Est. Salary $56k-$78k
    8 days ago 8d
    Requisition: R4904 Escalation Engineer - Virtualization (Evergreen) (Open) Job Posting Title: Escalation Engineer - Virtualization… further. We are seeking a talented engineers to join our XenApp/XenDesktop escalation team. We believe that the customer comes…
  • 3.8
    Waters Corporation – Milford, MA
    Est. Salary $51k-$147k
    1 days ago 17hr
    Service Support Escalation Director is responsible for leading a team of Global Support Escalation Managers and Engineers, in ensuring… will be focused on specific escalated customer situations as defined by the Global Service Escalation Process, and Senior Director…
  • 3.9
    Microsoft – Redmond, WA
    Est. Salary $81k-$105k
    24 days ago 24d
    Microsoft Developer Support Hardware Development Escalation Engineer Developer. Communicator. Collaborator. Debugger. Mentor… languages (C, C#, Java, Python etc). Developer Support Escalation Engineers are passionate about technology and helping others. They…
  • 2.8
    Barracuda Networks Inc. – Campbell, CA
    Est. Salary $62k-$86k
    25 days ago 25d
    Description: We are searching for a highly motivatedEscalation/QA engineer to work in our Product Quality Assurance team working with… the customer reported issues. Work with the Development Engineers to develop a solution for the customer issues and resolve…
  • 3.6
    Citrix – Alpharetta, GA
    Est. Salary $66k-$92k
    17 days ago 17d
    : R6324 Senior Escalation Engineer - Mobility (Open) Job Posting Title: Senior Escalation Engineer - Mobility Job… individual to join our Mobility App Delivery team as a Senior Escalation Engineer. We believe that the customer comes first and, you will…
  • 3.8
    Cisco Systems – San Jose, CA
    Est. Salary $100k-$137k
    15 days ago 15d
    support or escalation management experience. At least a BS in computer science or engineering, electrical engineering, information… they get fixed. Driving the resolution of executive-level escalations. Providing feedback to the rest of the organization to improve…
  • 3.9
    VMware – Atlanta, GA
    Est. Salary $47k-$87k
    1 days ago 18hr
    resolution. Identify, trend, document escalation trends and collaborate with engineering teams on product defects and trends. Review… Review and root cause all escalated service requests and use this information to effect continuous improvement within the service…
  • 2.6
    Kinnser Software – Austin, TX
    Est. Salary $79k-$115k
    Today 8hr
    DevOps Engineer Kinnser Software is seeking an exceptional DevOps Engineer. The DevOps Engineer role is responsible for… skills, proven ability to think proactively, identify and escalate issues early; clearly document solutions and project results…
  • 3.5
    Rockwell Automation – United States
    Est. Salary $64k-$90k
    1 days ago 1d
    Job Description As a Senior Customer Escalation Engineer for Rockwell Automation, you will have the opportunity to act as a… join the Customer Escalation Engineering Team, you become part of a team that believes in a customer first approach and achieve this…
  • 2.9
    VCE – Hopkinton, MA
    Est. Salary $83k-$114k
    3 days ago 3d
    in-depth technical expertise for VxRail product line. Provide escalation support for EMC Global Services Technical Support team. Interface… field customer service organizations in order to provide engineering level support for the worldwide VxRail install base. Work…
  • 3.8
    Cisco Systems – San Jose, CA
    Est. Salary $74k-$143k
    4 days ago 4d
    geographically disperse team of software engineers who handles technical escalations. Specifically, requests from Cisco TAC, and… to improve team efficiency • Be the engineering focal point technical escalations • Develop custom tools and processes…
  • 3.9
    VMware – Palo Alto, CA
    Est. Salary $81k-$154k
    15 days ago 15d
    VMware is seeking an Experienced Engineering Escalation and Program Manager to both manage VMware Cloud SDDCaaS solutions and… will be a hands-on Escalation Manager dealing with complex technical situations by managing our engineering teams to overcome the…
  • 3.3
    CommerceHub – Seattle, WA
    Est. Salary $65k-$102k
    13 days ago 13d
    CommerceHub is seeking a Site Reliability Engineer with an emphasis on handling escalations from the customer support team. You will… down time to resolution. * Automate Everything! Being engineers, we hate doing the same task repeatedly. You will spend time…
  • 3.2
    Imprivata – Lexington, MA
    Est. Salary $108k-$145k
    Today 7hr
    Support team in researching, debugging, and fixing issues for escalated cases. Support field employees on the core product set by… Imprivata, Inc. Seeks Sr. Software Engineer in Lexington, MA (and other US locations as needed). Duties: Deliver releases,…
  • 2.9
    Easter Seals Bay Area – Dublin, CA
    Est. Salary $63k-$103k
    1 days ago 17hr
    solutions. Responsibilities: Infrastructure Engineering Engineering of systems administration-related solutions for… technical major, such as engineering or computer science, preferred. Systems Administration/System Engineer certification in Linux…
  • 3.6
    MapR – San Jose, CA
    Est. Salary $92k-$122k
    24 days ago 24d
    scalability bottlenecks and suggest solutions Work with support/QA/Engineering teams through the entire lifecycle of product/patch releases…
  • 3.9
    VMware – Atlanta, GA
    Est. Salary $57k-$72k
    1 days ago 18hr
    resolution. Identify, trend, document escalation trends and collaborate with engineering teams on product defects and trends. Review… Review and root cause all escalated service requests and use this information to effect continuous improvement within the service…
  • 3.8
    Cisco Systems – United States
    Est. Salary $72k-$99k
    28 days ago 28d
    an exciting opportunity to work with the engineering groups to handle escalations for the Advanced Malware Protection platforms… Who You'll Work With The Cisco AMP engineering team is composed of highly skilled individuals who are comfortable working…
  • 3.5
    Mellanox Technologies – Austin, TX
    Est. Salary $79k-$104k
    1 days ago 23hr
    manage escalations with multiple engineering groups, and facing customer. B.S. Computer Engineering/Software Engineering/Electrical… solutions to customer Lead complex escalations with customers, build and lead engineering task force, build debug strategies and…
Page 1 of 781
Be the first to get new jobs like these: