Escalation Engineer Jobs | Glassdoor
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Escalation Engineer Jobs

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  • 3.4
    Roku – Los Gatos, CA
    Est. Salary $129k-$179k
    23 days ago 23d
    EscalationEngineering Lead is responsible for providing advanced troubleshooting, analysis and isolation of complex, sensitive… motivation to drive success for our customers. As an EscalationEngineer, you will help to resolve high-impact issues and influence…
  • 3.8
    Centrify – Santa Clara, CA
    Est. Salary $70k-$96k
    11 days ago 11d
    leading a team of senior engineers who provide analysis and resolution of high-impact and critical escalations across our platform.… and motivate a globally dispersed team of Escalation and Critical Situation Engineers who are responsible for proposing mutual…
  • 4.4
    Signals Analytics – New York, NY
    Est. Salary $60k-$92k
    5 days ago 5d
    installation, deployment, training, technical check-ups, and escalation management Ensure timely resolution of customer issues by… we are looking for a talented and business-minded Solutions Engineer who is the primary technical resource in setting up client…
  • 3.8
    Bank of Hawaii – Honolulu, HI
    Est. Salary $72k-$103k
    6 days ago 6d
    delivery. Initiates communication with vendor and, if needed, escalates with vendor management for problem resolution. Works… Welcome to your tomorrow! A day in your life as a Network Engineer Under the direction of the Manager, responsible for monitoring…
  • 4.1
    Aryaka Networks – San Mateo, CA
    26 days ago 26d
    Position: Solution & Escalation Lead Location: Bangalore, India Job Description: This individual will work closely… solution to customers. Be the point of contact for all escalations and complex troubleshooting scenarios. Educate existing…
  • 4.6
    Infinite Resource Solutions – Atlanta, GA
    EASY APPLY
    Est. Salary $67k-$96k
    13 days ago 13d
    specifications information. Will be available for Tier 3 support escalations of the Enterprise/Data Center Network Infrastructure as needed… The Senior Network Engineer will be responsible for the design, implementation, support and administration of the client Enterprise…
  • 4.6
    Infinite Resource Solutions – Atlanta, GA
    EASY APPLY
    Est. Salary $67k-$96k
    13 days ago 13d
    specifications information. Will be available for Tier 3 support escalations of the Enterprise/Data Center Network Infrastructure as needed… Job Description The Senior Network Engineer will be responsible for the design, implementation, support and administration of…
  • 5.0
    Bowman williams – McLean, VA
    Est. Salary $60k-$92k
    17 days ago 17d
    Escalation Windows System Engineer – Cloud We are seeking an Escalation Windows System Engineer to join the growing… extended to experienced candidates after 6 moths. Escalation Windows System Engineer Requirements: Expert knowledge of Windows Server…
  • 3.4
    Casa Systems Inc – Andover, MA
    Est. Salary $63k-$91k
    4 days ago 4d
    equivalent combination of both. Prior Tier-2/3 support or escalation experience in a telecom/networking products environment required… world. We are seeking to hire a Senior Technical Support Engineer to join our growing Technical Call Center team located in Andover…
  • 3.6
    LookingGlass Cyber Solutions – Reston, VA
    Est. Salary $74k-$97k
    6 days ago 6d
    responding to issues, implement corrective procedures and escalate problems as required. Perform in both a development operations… recommendations to engineering team related to ongoing operational support of environments at all phases of the engineering process. Maintain…
  • 4.4
    Netelligent – Chesterfield, MO
    Est. Salary $72k-$108k
    4 days ago 4d
    other cloud technologies. The position serves as a technical escalation for data center and virtualization related technologies while… POSITION DESCRIPTION Netelligent is seeking a Systems Engineer who is technically skilled in data center best practices and…
  • 5.0
    Bowman williams – Washington, DC
    Est. Salary $68k-$104k
    5 days ago 5d
    System Engineer – Tier III Escalation Support Bowman Williams Staffs the Cloud. We are seeking a System Engineer that… will be the Tier III Escalation Support for local clients in NOVA, DC and MD. The Escalation Support Engineer will be the top tier…
  • 3.8
    Centrify – Santa Clara, CA
    19 days ago 19d
    workaround and resolution. Work with support engineering team to ensure customer escalations are resolved properly and in a timely manner… enterprise! The Sustaining Engineer will be working in the Centrify Identify Service (CIS) Engineering group and will be responsible…
  • 3.3
    Dyn – Cambridge, MA
    Est. Salary $74k-$114k
    4 days ago 4d
    effectively and with a sense of urgency to meet deadlines and escalate issues appropriately Work as part of a squad which is organized… talented Senior Software Engineer to become part of a fast-paced world class software engineering team focusing on Messaging…
  • 4.3
    Nutanix – San Jose, CA
    Est. Salary $94k-$130k
    6 days ago 6d
    roadmaps. Work with Support & Sales teams on any customer escalation issue. Provide HW support and Failure Analysis for Field… Job Summary We are looking for exceptional engineers with the desire to build the hardware for the virtualized data centers…
  • 4.9
    Systems Alliance, Inc. – Hunt Valley, MD
    Est. Salary $31k-$52k
    NEW
    We are looking for a motivated, independent and collaborative individual to participate in a corporate career development…
  • 2.9
    Kinnser Software – Austin, TX
    Est. Salary $84k-$110k
    NEW
    DevOps Engineer Kinnser Software is seeking an exceptional DevOps Engineer. The DevOps Engineer role is responsible for designing… skills, proven ability to think proactively, identify and escalate issues early; clearly document solutions and project results…
  • 4.0
    Microsoft Corporation – Issaquah, WA
    Est. Salary $117k-$201k
    NEW
    improve escalation management across the company. Partner across CSS to drive a better overall experience for escalation scenarios… Define and enable customer escalations and complaints processes in digital world. Reduction in escalations and complaints. Achieving…
  • 4.4
    HyTrust – Mountain View, CA
    EASY APPLY
    Est. Salary $76k-$103k
    11 days ago 11d
    field support organization to investigate customer escalations. Perform root-cause analysis of problems and isolate issues.… HyTrust is seeking a Senior QA Engineer to help improve the quality and performance of its award-winning flagship product, HyTrust…
  • 3.0
    Posh Consulting – Redmond, WA
    Est. Salary $51k-$69k
    17 days ago 17d
    closely collaborate with engineering, operations and CSS engineers. The Senior Support EscalationEngineer is a critical role in… Title: Senior Support EscalationEngineer Location: Redmond, WA Duration: Full time Responsibilities include…
  • 3.1
    MMC Group – Coal Valley, IL
    26 days ago 26d
    Escalator Product Engineer - Coal Valley, IL General Duties: Perform engineering tasks associated with transit, modernization… Refine the engineering process for the transit escalator E3X / E3M offering including the application engineering functions.…
  • 4.5
    Eliassen Group – Washington, DC
    5 days ago 5d
    capabilities and provide solutions Provides support for escalations from Help Desk and deskside support technicians for deployed… next-generation IT solutions. They are currently seeking a SCCM Systems Engineer to join their dedicated team. What You'll Do: Create…
  • 3.6
    ChiroTouch – San Diego, CA
    Est. Salary $54k-$74k
    6 days ago 6d
    documentation. Work with the development, and scrum team for issue escalation, resolution, and closure. Partner with development teams… We are seeking a Sr. QA Engineer to join our growing team. The pace is brisk, the rewards uplifting and the successes are recognizably…
  • 4.4
    MongoDB – Palo Alto, CA
    Est. Salary $55k-$114k
    15 days ago 15d
    applications. The Escalation Manager is a critical role within Technical Services, working internally with our Engineering, Services,… alongside Engineering subject matter experts, who within MongoDB will need to be involved in order to resolve the escalation
  • 4.5
    Eliassen Group – Beltsville, MD
    NEW
    being the i3 support expert and taking the technical lead for escalated i3 product issues Strong proactive approach to support and… Contract to Hire Our client is seeking a Senior Contact Center Engineer to join their team. What You'll Do: Work alongside…
  • 4.5
    Dataprise – Washington, DC
    Est. Salary $40k-$62k
    10 days ago 10d
    Microsoft Office Applications and Microsoft Office 2007-2013. Escalate support requests (including application specific) that cannot… polished, professional, and customer service-oriented Mac Support Engineer who will be responsible for providing technical support to…
  • BlueBridge Networks – Cleveland, OH
    EASY APPLY
    NEW
    problems identified with systems and network. Will act as an escalation for Level 1 and Level 2 support technicians. · Create,… direction of the Director of Operations, the Senior Cloud Engineer is responsible for the management and support of a multi-site…
  • 3.0
    Advanced Circuits – Aurora, CO
    EASY APPLY
    Est. Salary $45k-$61k
    NEW
    to add Process Engineers in all three of our locations (Colorado, Arizona, and Minnesota). The Process Engineer (PE) is responsible… any other inputs from the area which requires intervention. Escalate as necessary to appropriate areas, supervisors, and determine…
  • 4.0
    Unitrends – Columbia, SC
    Est. Salary $46k-$78k
    6 days ago 6d
    in this role will serve as our Guru and final point of escalation to our customers. - This includes independent reasoning & research… Effectively and efficiently manage customers, cases and escalations Mentor, encourage and contribute to the growth and development…
  • 3.2
    Walgreens – Bannockburn, IL
    Est. Salary $64k-$93k
    NEW
    facilitate elimination of problems and to create efficient fixes. Escalate problems and roadblocks as they occur. Coordinates cross-… technical operations, site operations, and/or deployment engineering, such as: Supporting the deployment operation on the…
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