IT Customer Service-incident/Request Associate Jobs in Glen Ellyn, IL | Glassdoor
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IT Customer Service-incident/Request Associate Jobs in Glen Ellyn, IL

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  • 3.3
    Hub Group – Oak Brook, IL
    Est. Salary $52k-$72k
    6 days ago 6d
    Finance, Sales, Customer Service, and Operations). The Associate will collaborate and work jointly with various internal IT teams, external… implementation of the customer’s business need. Work with the team to investigate, diagnose, and resolve system incidents. Assist in service…
  • 1.0
    City of North Chicago IL – Chicago, IL
    1 days ago 12hr
    appropriate resources needed to respond to requests for service. Assesses requests and dispatches Police and Fire/Emergency Medical… toward achieving goals, leadership, communication skills, customer service, ability to work productively and effectively with employees…
  • 2.5
    Citi Trends – Crest Hill, IL
    Est. Salary $20k-$39k
    4 days ago 4d
    proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely… management with any tasks requested per company policy. Explains our exchange/refund policies to customers after transactions.…
  • 2.6
    Sears – Bridgeview, IL
    Est. Salary $20k-$26k
    1 days ago 1d
    Take customer to the merchandise” policy and assists customers as needed • Detects and respond to external theft incidents Is effective… following up on customer accidents and assists to maintain a safe, clean store • Assists in training store associates on proper safety…
  • 2.4
    U.S. Security Associates – Hodgkins, IL
    Est. Salary $21k-$35k
    2 days ago 2d
    Security Associates, Inc. (USA). Before taking the time to complete the application and interview process, we request that you… actions, incidents, and overall daily activity will be practiced. Maintain correct documentation with DAR’s and Incident Reports…
  • 3.6
    Ace Hardware – Oak Brook, IL
    Est. Salary $40k-$65k
    7 days ago 7d
    support by responding to incidents raised by the Ace customer support center, performing basic troubleshooting and responding to EDI… EDI and Data Management requests. The position is an entry-level function delivered through utilizing tools such as reports, policies…
  • MRA Member Career Opportunities – Bolingbrook, IL
    Today 11hr
    other services as requested by management when not engaged in transportation service. To provide customers with the best product… maintenance, fuel purchases, incident reports, vehicle condition reports and other records that are requested from management Perform…
  • 2.4
    U.S. Security Associates – Hodgkins, IL
    Est. Salary $21k-$35k
    2 days ago 2d
    excellent service to our customer. Maintain a proper and sustained documentation process of all disciplinary actions, incidents, and… Security Associates, Inc. (USA). Before taking the time to complete the application and interview process, we request that you…
  • 3.0
    Linde Engineering North America Inc – Montgomery, IL
    6 days ago 6d
    and their associated routes based level readings, customer availability and lowest possible cost. Places requests for orders… with the customer's field service engineers to provide feedback or to answer any questions they might have about our service. Transport…
  • 2.6
    MCPc – Downers Grove, IL
    Est. Salary $35k-$53k
    12 days ago 12d
    patches, and system updates. Logs comments for all service requests, incidents and change orders performed. Configures and images… application support and troubleshooting experience Proven customer service and communication skills (phone, written and in person)…
  • 4.1
    West Monroe Partners – Chicago, IL
    Est. Salary $51k-$83k
    14 days ago 14d
    procedures (SOP) and maintain updated ticketing for events, incidents, requests, changes, problems, etc. Proactively engage on continuous… development to deployment and support. An on-call rotation is associated with this position. Areas of responsibility: Meet with…
  • 3.5
    Cardinal Health – Chicago, IL
    Est. Salary $52k-$81k
    5 days ago 5d
    users, technology teams, and vendors to resolve incidents and fulfill requests. Ability to work independently or via a team collaboration… interpersonal skills to manage and deliver exceptional customer service. Partners with end users to correlate business requirements…
  • 2.8
    ATS Automation Tooling – Rolling Meadows, IL
    14 days ago 14d
    QUALIFICATIONS: • Associates degree or 5 years sales’ experience in a Technical Service/Parts environment • Customer service experience… any accidents/incidents, including near misses to your supervisor. • Assist in investigating any accidents/incidents or near misses…
  • 3.9
    Sonexus Health – Chicago, IL
    Est. Salary $55k-$84k
    7 days ago 7d
    users, technology teams, and vendors to resolve incidents and fulfill requests. Ability to work independently or via a team collaboration… interpersonal skills to manage and deliver exceptional customer service. Partners with end users to correlate business requirements…
  • 3.0
    The Linde Group – Montgomery, IL
    Est. Salary $33k-$55k
    1 days ago 12hr
    and their associated routes based level readings, customer availability and lowest possible cost. ▪ Places requests for orders… with the customer's field service engineers to provide feedback or to answer any questions they might have about our service. ▪…
  • Secureone Security Services – Crestwood, Cook, IL
    Est. Salary $28k-$49k
    1 days ago 1d
    Support and Post Plans. •Respond to incidents in the field proactively and in response to requests for assistance from any Secureone… no compromises are acceptable when it comes to the three essential building blocks of service excellence for contract security:…
  • 2.4
    MAT Holdings – Romeoville, IL
    Est. Salary $27k-$41k
    26 days ago 26d
    previous IT Service Desk and/or Call Centre experience required •Incident Management experience - Managing incidents including… applications used within the Association {Word, Excel, Outlook, PowerPoint) •Provide stats for the weekly Service Desk report on call…
  • 3.5
    Reynolds Consumer Products – Lincolnshire, IL
    Est. Salary $89k-$134k
    27 days ago 27d
    ensure uninterrupted service Acknowledge and resolve user and system-generated production issues (Remedy Incidents) for assigned applications… for any part of the application or hiring process, you may request assistance by calling us at (847)482-3550 or email [Click Here…
  • 3.8
    University of Chicago – Chicago, IL
    Est. Salary $29k-$48k
    4 days ago 4d
    experience supervising staff in a service delivery environment required. Customer service and vendor relations experience required… resident behavior interactions with front desk staff; emergency incidents. Work closely with resident staff, including Faculty…
  • 3.5
    Transunion – Chicago, IL
    Est. Salary $75k-$120k
    6 days ago 6d
    transparency, help ensure all associates know the basics (Who, How, When, Why, What?) - when a request comes to Info Sec and Client… Background in IT / Financial Services / Information Security is a plus “Customer facing/interaction” experience – be it sales, customer…
  • 3.3
    Lennar – Oak Park, IL
    Est. Salary $32k-$49k
    6 days ago 6d
    requirements, and by reporting accidents and incidents promptly and accurately. Demonstrates customer services skills by treating residents… Assists the Service Supervisor with various projects and may be required to stand in for Service Supervisor as requested. Principal…
  • 3.2
    Eze Software – Chicago, IL
    Est. Salary $135k-$197k
    13 days ago 13d
    . Analysts will take all incoming queries (both incidents and service requests) from clients (email, phone), resolve issues as… Group (Eze Software) is seeking an Associate Director to join the Client Solutions team in its Chicago office. The team is responsible…
  • 3.6
    JLL – Chicago, IL
    Est. Salary $24k-$34k
    9 days ago 9d
    Information Handle Customer incidents & Emergencies Handle Customer Complaints Field Maintenance Requests Field Housekeeping… Position Title Guest Service Associate Auto Req ID 57865BR Job Description Overview The Customer Service Representative will…
  • 3.0
    Caraustar – Chicago, IL
    Est. Salary $35k-$61k
    8 days ago 8d
    to providing customers with outstanding value through innovative products and services. Caraustar has developed its leadership position… closely with Supervisors on the investigation of all safety incidents and ensures full investigations and corrective actions are…
  • 3.5
    Allscripts – Chicago, IL
    Est. Salary $85k-$121k
    12 days ago 12d
    strategic design requests as the business evolves Stay abreast of storage infrastructure technology and how it is currently impacting… and execute plans for proactive system fixes that prevent incidents that impact availability and user experience from occurring…
  • 3.4
    American Hospital Association – Chicago, IL
    28 days ago 28d
    responds to assigned customer service requests through service desk tracking system. Responds to service requests by phone, email,… to department and IT protocols, procedures and service level agreements. 7. Contributes to the IT service delivery knowledge…
  • 3.3
    Sensient Technologies Corporation – Hoffman Estates, IL
    Est. Salary $64k-$99k
    10 days ago 10d
    The Service Engineer provides support for basic incident resolution and requests reported to the corporate service desk. Responsibilities… basic incidents and requests regarding the use of application software products and/or infrastructure components. The Service Engineer…
  • 2.7
    Checkers Safety Group – Bedford Park, IL
    Est. Salary $36k-$60k
    9 days ago 9d
    all open incidents, regardless of assignment, to ensure SLAs are met. Perform responsibilities according to the IT Departments… FUNCTIONS: Respond to incoming requests in a timely manner, track 100% of all customer contacts, research questions and issues…
  • Cummins Turbo Technologies – Hodgkins, IL
    23 days ago 23d
    hardware, software, application or operational) problems. IT Incident Management Process - Knowledge of approaches, tools and techniques… The IT Support Assistant has safety, customer satisfaction, and business responsibilities within Cummins Sales and Service. The…
  • 3.7
    Cummins – Hodgkins, IL
    Est. Salary $42k-$71k
    23 days ago 23d
    The IT Support Assistant has safety, customer satisfaction, and business responsibilities within Cummins Sales and Service. The… hardware, software, application or operational) problems. IT Incident Management Process - Knowledge of approaches, tools and techniques…
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