Help Desk III Jobs in Hanover, MD | Glassdoor

Help Desk III Jobs in Hanover, MD

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  • Bridges Consulting Inc – Annapolis Junction, MD
    Est. Salary $48k-$77k
    8 days ago 8d
    of Position: Help Desk Manager III Description of Position: * Provides direction and mentoring to service desk team members… accredited institutions.• 24x7x365 Mission Essential Tier-1 Help Desk to support the SHARKSEER program. High level responsibilities…
  • 3.0
    CSRA – Annapolis Junction, MD
    Est. Salary $38k-$60k
    18 days ago 18d
    Job Title: Help Desk Technical Support III - Must Be Clearable Requisition ID: 1600766 Job Category: Technical Support Services…
  • 3.6
    SAIC – Annapolis, MD
    Est. Salary $49k-$78k
    6 days ago 6d
    Help Desk Specialist III (Job Number:427390) *Description:* SAIC is hiring a Help Desk Specialist III in Annapolis,… resolution, and follow-up steps. - Supervises operation of help desk and serves as focal point for customer concerns. - Provides…
  • 3.9
    Johns Hopkins University – Baltimore, MD
    Est. Salary $40k-$67k
    13 days ago 13d
    presence. Informationist: With assistance of the Librarian III’s and/or Associate Director’s extensive subject knowledge and… literature reviews: provides scheduled back-up for the Welch Services Desk staff for complex questions and any in-depth searches requested…
  • 2.9
    Robert Half Technology – Baltimore, MD
    2 days ago 2d
    Classification: Help Desk/Tech Support III Compensation: DOE Robert Half Technology is hiring for TEN Help Desk Technicians to… science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to…
  • 3.4
    TEKsystems, Inc – Annapolis Junction, MD
    14 days ago 14d
    CLEARANCE AND AN A+, NET+ OR SEC+ CERTIFICATION*** * Answers help desk telephones for assigned account(s) and responds to moderately… inquiry/problem reports and makes recommendations to reduce help desk call rates. * May provide leadership and work guidance to…
  • 4.7
    Axom Technologies – Fort Meade, MD
    Est. Salary $58k-$86k
    14 days ago 14d
    storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis… configuration and operation of IT systems (U) Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems…
  • 3.9
    Varen Technologies – Fort Meade, MD
    Est. Salary $73k-$116k
    3 days ago 3d
    Directory and Network Services. Hardware Savvy Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis…
  • 4.6
    The Kenjya-Trusant Group, LLC – Annapolis Junction, MD
    EASY APPLY
    Est. Salary $58k-$94k
    5 days ago 5d
    configuration and operation of IT systems. Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems… storage/network devices, mobile devices, etc. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis…
  • 4.0
    FederatedIT – Annapolis Junction, MD
    Est. Salary $38k-$56k
    6 days ago 6d
    customer service Escalate incidents to higher Tier II or Tier III when required Documents incident status and solutions in incident… Veteran Owned Government Contractor is currently seeking a Service Desk Specialist - Level 0, 1, 2 Clearance Required: TS/SCI…
  • 3.5
    SuprTek – Fort Meade, MD
    Est. Salary $74k-$124k
    1 days ago 15hr
    , Test, Deployment, Production System Support, Tier III support, Help Desk, and Training. Ensuring the delivery team is fully… Architecture/Design, Development, Test, GAT/UAT, Deployment, Support, Help Desk, and Training. An understanding of JIRA and/or JAVA desirable…
  • 4.7
    Axom Technologies – Annapolis Junction, MD
    Est. Salary $51k-$76k
    6 days ago 6d
    storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis… configuration and operation of IT systems (U) Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems…
  • 3.0
    CSRA – Annapolis Junction, MD
    Est. Salary $30k-$44k
    8 days ago 8d
    worldwide with an ESOC consisting of Self-Help Knowledge Portals, remote Service Desk resolution support, and in-field customer… enterprise level. Essential Job Functions Answers help desk telephones for assigned account(s) and responds to moderately…
  • CS2 Consulting – Annapolis Junction, MD
    Est. Salary $20k-$31k
    17 days ago 17d
    I. Efficiently escalates incidents to higher Tier II or Tier III when required. Documents incident status and solutions in incident… TS/SCI required Service Desk Specialist: Provides first customer and incident resolution to customers with hardware, software…
  • Fuse Engineering – Fort Meade, MD
    Est. Salary $56k-$81k
    26 days ago 26d
    storage/network devices, mobile devices, etc. Provides Tier1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis…
  • 3.0
    CSRA – Annapolis Junction, MD
    Est. Salary $41k-$69k
    6 days ago 6d
    and/or second-level problem determination (first level is help desk). Interfaces with users and/or network vendors. Qualifications… Job Title: Network Technician III - TS/SCI w/Poly required Requisition ID: 17003HM Job Category: Network Services Job Type…
  • 4.7
    Axom Technologies – Columbia, MD
    Est. Salary $51k-$76k
    3 days ago 3d
    storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis… configuration and operation of IT systems Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems…
  • 3.8
    COMSO – Fort George G Meade, MD
    EASY APPLY
    Est. Salary $32k-$49k
    24 days ago 24d
    I. Efficiently escalates incidents to higher Tier II or Tier III when required Documents incident status and solutions in incident… Questions or solutions to common problems as part of a customer self help capability A+. Security+ or other certification is required.…
  • 3.7
    Convergence Technology Consulting – Annapolis Junction, MD
    Est. Salary $58k-$85k
    19 days ago 19d
    storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis… devices, mobile devices, etc. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis…
  • 4.0
    FederatedIT – Annapolis Junction, MD
    Est. Salary $32k-$47k
    24 days ago 24d
    customer service Escalate incidents to higher Tier II or Tier III when required Documents incident status and solutions in incident… Veteran Owned Government Contractor is currently seeking a Service Desk Specialist - Level 0, 1, 2 Clearance Required: TS/SCI…
  • 3.7
    Flash Technology Group – Annapolis Junction, MD
    Est. Salary $27k-$41k
    24 days ago 24d
    I. Efficiently escalates incidents to higher Tier II or Tier III when required. Documents incidents status and solutions in… Questions or solutions to common problems as part of a customer self help capability. Level 0 High School Diploma/ GED 4 Level O Associates…
  • 3.3
    Connections Education – Columbia, MD
    Est. Salary $42k-$68k
    7 days ago 7d
    Relentless pursuit of excellence 3+ years of technical Help Desk experience Avaya ACD and CMS experience preferred Exceptional… 0212 Post Date 2/20/2017 Title Student Tech Support Tier III - Sr. Assist Agent City Columbia State MD Description…
  • 3.6
    T. Rowe Price – Baltimore, MD
    Est. Salary $55k-$90k
    5 days ago 5d
    issues to avoid large scale impacts. Monitors and reviews Help Desk tickets to identify potential trends that may be developing… responding to general technology inquiries. Resolves escalated Help Desk tickets with minimal direction from immediate supervisor.…
  • 3.2
    NORC at the University of Chicago – Bethesda, MD
    Est. Salary $42k-$66k
    4 days ago 4d
    Minimum of 3 years of experience technical support or help desk. Some travel to company sites About NORC… position is responsible for providing the highestlevel complex desk side technical support (including answering user PC andsoftware…
  • 3.6
    SAIC – Fort Meade, MD
    11 days ago 11d
    Respond to incidents within the defined response times by the Help Desk Operations. Qualifications: Required Qualifications: -… of recent work experience in incident response - IAM Level III certification - Experience performing computer network defense…
  • Apogee Engineering – Fort Meade, MD
    EASY APPLY
    7 days ago 7d
    Respond to incidents within the defined response times by the Help Desk Operations. What you will need to have: BS in Engineering… field 10+ years of experience in incident response IAM Level III certification Demonstrated experience in After Action Reporting…
  • 2.4
    Federal Data Systems – Annapolis Junction, MD
    Est. Salary $56k-$81k
    19 days ago 19d
    storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis…
  • 3.0
    Tricorp – Silver Spring, MD
    26 days ago 26d
    I, II and III help desk experience and one-year minimum supervisory experience. The responsibility of the Help Desk Supervisor… Supervisor includes: Assign workload (help desk requests) to the appropriate team member based on knowledge and urgency. Apply practical…
  • 3.0
    CSRA – Annapolis Junction, MD
    Est. Salary $46k-$78k
    13 days ago 13d
    and/or second-level problem determination (first level is help desk). Interfaces with users and/or network vendors. Qualifications… Department of Defense (DoD) security access of ADP I, ADP II, or ADP III Possess Department of Defense (DoD) security clearance Pass…
  • 3.2
    Albertsons – Lanham, MD
    Est. Salary $31k-$50k
    15 days ago 15d
    2 years retail business experience. 2-4 years technical Help Desk with system support experience. 2-4 years IT/Technical training… Technology Department has an opening for a Field Services Technician III. This position is located in Lanham, MD. Key Responsibilities…
  • 3.0
    CSRA – Fort George G Meade, MD
    Est. Salary $85k-$152k
    16 days ago 16d
    from the OKC helpdesk and determines whether internal Tier II or III support is required or vendor support is necessary; assigns tickets… e.g., training, knowledge management, documentation, service desk processes) Formulates/defines analytical information to…
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