Job Type
Date Posted
Salary Range
Distance

Help Desk III Jobs in Hanover, MD

45 Jobs

  • 3.1
    Latitude, Inc. – Baltimore, MD
    EASY APPLY
    NEW
    service desk and setting expectations for service request implementation plan Serving as point of contact for partner help desk…
  • 3.0
    Robert Half Technology – Fulton, MD
    $51k-$77k(Glassdoor est.)
    6 days ago 6d
    for you! Our client in the Columbia area is looking for a HelpDesk/Junior System Administrator to join their growing IT team!…
  • Bristol Bay Native Corporation – Bethesda, MD
    $51k-$77k(Glassdoor est.)
    9 days ago 9d
    orally and in writing. EducationN/AExperience3+ yrs IT HelpDesk experience Extensive experience in Microsoft based platforms…
  • 3.4
    CACI International – Hanover, MD
    NEW
    certification problems for escalation to the next level (e.g., Tier III) Maintain attention to the security of the technical environment…
  • 5.0
    Cyber Cloud Technologies LLC – Annapolis Junction, MD
    $28k-$42k(Glassdoor est.)
    HOT
    Entry level IT helpdesk position. Provides first contact and incident resolution to customers with hardware, software, and application… I. Efficiently escalates incidents to higher Tier II or Tier III when required Documents incident status and solutions in incident…
  • 3.9
    COMSO – Fort George G Meade, MD
    EASY APPLY
    $31k-$48k(Glassdoor est.)
    11 days ago 11d
    I. Efficiently escalates incidents to higher Tier II or Tier III when required Documents incident status and solutions in incident… Questions or solutions to common problems as part of a customer self help capabilities Certification Required: A+. Security+ or…
  • 5.0
    Cyber Cloud Technologies LLC – Fort Meade, MD
    $63k-$81k(Glassdoor est.)
    25 days ago 25d
    client/server/storage/network devices, etc. Provides Tier 1 (HelpDesk) and Tier 2 (Escalation) problem identification, diagnosis… SSL), and Transport Layer Security (TLS). Provide Tier 1 (HelpDesk) problem identification, diagnosis and resolution of problems…
  • 3.2
    CSRA – Annapolis Junction, MD
    $30k-$44k(Glassdoor est.)
    20 days ago 20d
    worldwide with an ESOC consisting of Self-Help Knowledge Portals, remote Service Desk resolution support, and in-field customer… 1. Efficiently escalates incidents to higher Tier II or Tier III when required • Documents incident status and solutions in incident…
  • 3.7
    Acuity, Inc. – Washington, DC
    $57k-$86k(Glassdoor est.)
    8 days ago 8d
    self-motivated individual with experience, knowledge and skills as a HelpDesk Specialist experienced with strong customer service, understanding… passionate, driven professional. Responsibilities As a HelpDesk Specialist for Acuity, Inc. you should have the ability to…
  • 3.0
    General Dynamics – Fort Meade, MD
    $42k-$65k(Glassdoor est.)
    NEW
    Contract: I2TS II Position: Lead Technician, HelpDesk – Service Desk Specialist (L2) Location: Fort Meade, MD GENERAL… Qualifications 4-8 years of directly related experience supporting helpdesk operations. As a trusted systems integrator for more than…
  • 3.7
    Flash Technology Group – Annapolis Junction, MD
    $27k-$43k(Glassdoor est.)
    NEW
    I. Efficiently escalates incidents to higher Tier II or Tier III when required. Documents incidents status and solutions in… Questions or solutions to common problems as part of a customer self help capability. Level 0 High School Diploma/ GED 4 Level O Associates…
  • 3.2
    CSRA – Annapolis Junction, MD
    20 days ago 20d
  • 3.2
    CSRA – Annapolis Junction, MD
    $36k-$51k(Glassdoor est.)
    24 days ago 24d
  • 3.4
    General Dynamics Information Technology – Fort Meade, MD
    $51k-$77k(Glassdoor est.)
    NEW
    Contract: I2TS II Position: Lead Technician, HelpDesk Service Desk Specialist (L2) Location: Fort Meade, MD GENERAL… Qualifications 4-8 years of directly related experience supporting helpdesk operations. As a trusted systems integrator for more…
  • 4.8
    Axom Technologies – Fort Meade, MD
    $90k-$114k(Glassdoor est.)
    29 days ago 29d
    storage/network devices, mobile devices, etc. Provides Tier 1 (HelpDesk) and Tier 2 (Escalation) problem identification, diagnosis… configuration and operation of IT systems (U) Provide Tier 1 (HelpDesk) problem identification, diagnosis and resolution of problems…
  • 5.0
    Future CIS, Corp. – Annapolis Junction, MD
    $26k-$41k(Glassdoor est.)
    4 days ago 4d
    products and operating systems Previous customer service/helpdesk experience Important Things To Know Work Hours… 1. Efficiently escalates incidents to higher Tier II or Tier III when required Documents incident status and solutions in…
  • 4.8
    Axom Technologies – Annapolis Junction, MD
    $90k-$114k(Glassdoor est.)
    26 days ago 26d
    configuration and operation of IT systems Provide Tier 1 (HelpDesk) problem identification, diagnosis and resolution of problems… network devices, mobile devices, etc. Provide Tier 1 (HelpDesk) and Tier 2 (Escalation) problem identification, diagnosis…
  • 3.2
    HumanTouch – Rockville, MD
    $39k-$59k(Glassdoor est.)
    27 days ago 27d
    HumanTouch, LLC is looking for a helpdesk technician to provide technical assistance and support related to computer systems… programs, isolate problem and implement solutions. An excellent Helpdesk technician must have good technical knowledge and be able…
  • 3.2
    CSRA – Annapolis Junction, MD
    $36k-$51k(Glassdoor est.)
    19 days ago 19d
    Customer Support Job Description: CSRA is looking for a HelpDesk Technical Support candidate with a TS/SCI poly clearance.…
  • 3.4
    Leidos – Fort George G Meade, MD
    $32k-$49k(Glassdoor est.)
    9 days ago 9d
    I. Efficiently escalates incidents to higher Tier II or Tier III when required Documents incident status and solutions in incident… Service Desk Specialist in Fort Meade, MD. This position is in support of the I2TS-3 contract. The Senior Service Desk Specialist…
  • 3.4
    Leidos – Fort George G Meade, MD
    $39k-$59k(Glassdoor est.)
    11 days ago 11d
    Description: Job Summary Senior-level Service/HelpDesk Support Specialist Army MI Enterprise which provides IT repair, maintenance… Bachelor's degree in a relevant technical field. Understanding of helpdesk ticketing tools (Remedy). Windows 7 or higher level Microsoft…
  • 3.5
    Convergence Technology Consulting – Annapolis Junction, MD
    $67k-$85k(Glassdoor est.)
    26 days ago 26d
    storage/network devices, mobile devices, etc. Provides Tier 1 (HelpDesk) and Tier 2 (Escalation) problem identification, diagnosis… devices, mobile devices, etc. Provide Tier 1 (HelpDesk) and Tier 2 (Escalation) problem identification, diagnosis…
  • 3.7
    ActioNet – Silver Spring, MD
    $83k-$108k(Glassdoor est.)
    4 days ago 4d
    enterprise environment. Serve as the Team Lead of 5 (five) Tier 2 HelpDesk technicians by providing daily oversight and taskings to the… Tier 3 employees Effectively leads a small team of Tier 2 HelpDesk Technicians Proactively and effectively communicates with…
  • 3.9
    Johns Hopkins University – Baltimore, MD
    $42k-$68k(Glassdoor est.)
    7 days ago 7d
    presence. Informationist: With assistance of the Librarian III’s and/or Associate Director’s extensive subject knowledge and… literature reviews: provides scheduled back-up for the Welch Services Desk staff for complex questions and any in-depth searches requested…
  • 4.1
    CS2 Consulting – Annapolis Junction, MD
    $20k-$31k(Glassdoor est.)
    24 days ago 24d
    I. Efficiently escalates incidents to higher Tier II or Tier III when required. Documents incident status and solutions in… TS/SCI required Swing and Mid Shifts only!!! Service Desk Specialist: Provides first customer and incident resolution to…
  • 3.2
    CSRA – Annapolis Junction, MD
    $30k-$44k(Glassdoor est.)
    4 days ago 4d
    worldwide with an ESOC consisting of Self-Help Knowledge Portals, remote Service Desk resolution support, and in-field customer… 1. Efficiently escalates incidents to higher Tier II or Tier III when required Documents incident status and solutions in incident…
  • 3.9
    Johns Hopkins University – Baltimore, MD
    $42k-$68k(Glassdoor est.)
    7 days ago 7d
    Sheridan Libraries’ Information Desk. This key triage point connects students with librarians for help at point-of-need. The position… Librarian III, Student Engagement & Information Skills Librarian Classified Title: Librarian III Role/Level…
  • 4.4
    The Kenjya-Trusant Group, LLC – Annapolis Junction, MD
    EASY APPLY
    $69k-$88k(Glassdoor est.)
    19 days ago 19d
    configuration and operation of IT systems. Provide Tier 1 (HelpDesk) problem identification, diagnosis and resolution of problems… storage/network devices, mobile devices, etc. Provide Tier 1 (HelpDesk) and Tier 2 (Escalation) problem identification, diagnosis…
  • 3.2
    CSRA – Annapolis Junction, MD
    $31k-$46k(Glassdoor est.)
    20 days ago 20d
    worldwide with an ESOC consisting of Self-Help Knowledge Portals, remote Service Desk resolution support, and in-field customer… 1. Efficiently escalates incidents to higher Tier II or Tier III when required Documents incident status and solutions in incident…
  • 3.5
    Alertus Technologies – Beltsville, MD
    $37k-$50k(Glassdoor est.)
    5 days ago 5d
    troubleshooting and management General technical support and HelpDesk duties Facility with communicating technical topics via… solutions Works directly with customers to provide services and help resolve computing problems. Uses discretion to effect timely…
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