Senior Support Escalation Engineer Jobs in Hartford, CT | Glassdoor
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Senior Support Escalation Engineer Jobs in Hartford, CT

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  • 3.2
    Aetna Inc. – Hartford, CT
    3 days ago 3d
    Troubleshoot production issues, respond to after-hours escalations, and participate in the on-call rotation BACKGROUND/EXPERIENCE… POSITION SUMMARY Architect, implement and support large scale web and middleware technologies that enable Aetnas enterprise…
  • 3.6
    Travelers Companies – Hartford, CT
    Est. Salary $81k-$115k
    1 days ago 13hr
    implementation of metadata tool strategy. Data Analysis: Escalation point for data gaps and/or findings. Oversee and direct data… technologies. Champion proactive data quality cleanup efforts with senior leadership and business customers to address the end to end…
  • 3.6
    Dell – Hartford, CT
    24 days ago 24d
    Architecture Senior Advisor role is a regionally based server, storage, and networking Consultant/Engineer that support Dell's enterprise… advanced software (e.g. VSAN, SnapView/MirrorView) - Handle escalated break/fix troubleshooting - Successful deployment of Enterprise…
  • 3.2
    AppLabs – East Hartford, CT
    Est. Salary $76k-$105k
    3 days ago 3d
    Provides escalated technical support to customers by handling systems-related issues; may provide on-call technical support telephonically… Four or more years of experience in systems engineering, software engineering, operating systems programming, or naval architecture…
  • 3.6
    Travelers – Hartford, CT
    Est. Salary $88k-$111k
    19 days ago 19d
    organization is seeking an experienced and motivated Senior Technology Engineer to support the hardware and software infrastructure for… , anticipate and recognize problems and, when appropriate, escalate appropriately. Environmental/Work Schedules/Other Work Schedules…
  • 3.7
    EMC – Hartford, CT
    17 days ago 17d
    Architecture Senior Advisor role is a regionally based server, storage, and networking Consultant/Engineer that support Dell's enterprise… Architecture Senior Advisor - Remote opportunity in the New England area with up to 75% travel-17000FD3 IT Architecture Senior Advisor…
  • 2.7
    NWN Corporation – Farmington, CT
    18 days ago 18d
    Senior Solution Engineer - UC (60967) in Farmington, Connecticut Job Description NWN is recognized as one… to even greater success. NWN is looking for a Senior Solution Engineer to join our team in Waltham, MA, Farmington, CT or…
  • 3.8
    Disney – Bristol, CT
    Est. Salary $111k-$218k
    5 days ago 5d
    improve service availability as well as resolving escalated problems. The Senior Director will be responsible to guide, mentor, motivate… The Senior Director, Network Engineering and Security, is responsible for managing the lifecycle and daily operations for a wide…
  • 2.7
    CSC – East Hartford, CT
    Est. Salary $57k-$93k
    2 days ago 2d
    Provides escalated technical support to customers by handling systems-related issues; may provide on-call technical support telephonically… Four or more years of experience in systems engineering, software engineering, operating systems programming, or naval architecture…
  • 2.4
    DXC Technology – East Hartford, CT
    Est. Salary $47k-$89k
    2 days ago 2d
    Provides escalated technical support to customers by handling systems-related issues; may provide on-call technical support telephonically… Four or more years of experience in systems engineering, software engineering, operating systems programming, or naval architecture…
  • 2.9
    United Technologies Corporation – Bloomfield, CT
    Est. Salary $70k-$107k
    13 days ago 13d
    reliable, efficient and technologically advanced elevators, escalators and people-moving systems. Our revolutionary Gen2® elevators… elevators, energy-saving ReGen drives and NCE "green" escalator have clearly set the industry standard for innovation, safety and performance…
  • 3.6
    Travelers – Hartford, CT
    19 days ago 19d
    organizational topics. Negotiates with vendors and handles escalations. Responsible for communicating status, strategic direction… partnerships across the organization and is able to influence Senior Management, peers and subordinates through an inclusive style…
  • 3.6
    Webster Bank – New Britain, CT
    4 days ago 4d
    include: Help Webster's security engineering team develop new technology solutions to support SOC needs. Help develop and deliver… security threats and incidents. Respond to incidents and escalate as necessary, according to documented procedures. Process…
  • 3.0
    Tunstall Healthcare – Enfield, CT
    Est. Salary $37k-$56k
    3 days ago 3d
    knowledge of networks and IP based systems Deputise for Senior Engineer Other information: The jobholder is expected… and opportunities for business development and utilise the escalation paths for both.…
  • 3.1
    UTC Aerospace Systems – Windsor Locks, CT
    Est. Salary $86k-$119k
    18 days ago 18d
    following activities: Lead the Mechanical Project Engineering IPTs in support of the PW 30K programs Ensure all program milestones… program technical problems and follow through with solutions Escalate risk and issues for resolution as appropriate Communicate effectively…
  • 3.6
    Travelers – Hartford, CT
    Est. Salary $98k-$134k
    19 days ago 19d
    organizational topics. Negotiates with vendors and handles escalations. Responsible for communicating status, strategic direction… partnerships across the organization and is able to influence Senior Management, peers and subordinates through an inclusive style…
  • 3.1
    Veeder Root – Simsbury, CT
    Est. Salary $78k-$101k
    17 days ago 17d
    Veeder-Root systems when Technical Support escalates concerns. • Works closely with operations to support manufacturing testing.… cross-functional teams required. • Willingness to learn from senior level engineers required. • Capable of prioritizing and scheduling…
  • 2.9
    United Technologies Corporation – Windsor Locks, CT
    2 days ago 2d
    via weekly and monthly reviews, senior management briefings, etc. * Ensure UTAS Engineering Changes are properly managed through… managing work performed by UTAS engineering and integrating closely with PW engineering in support of the program. The CIPT is the…
  • 2.4
    DXC Technology – East Hartford, CT
    24 days ago 24d
    Provides escalated technical support to customers by handling systems-related issues; may provide on-call technical support telephonically… * Four or more years of experience in systems engineering, software engineering, operating systems programming, or naval architecture…
  • 2.9
    Fluke Corporation – Simsbury, CT
    Est. Salary $62k-$81k
    18 days ago 18d
    Veeder-Root systems when Technical Support escalates concerns. • Works closely with operations to support manufacturing testing.… cross-functional teams required. • Willingness to learn from senior level engineers required. • Capable of prioritizing and scheduling…
  • 2.9
    United Technologies Corporation – Windsor Locks, CT
    2 days ago 2d
    via weekly and monthly reviews, senior management briefings, etc. * Ensure UTAS Engineering Changes are properly managed through… managing work performed by UTAS engineering and integrating closely with PW engineering in support of the program. The CIPT is the…
  • 3.1
    Webster Financial Corporation – New Britain, CT
    14 days ago 14d
    include: * Help Webster's security engineering team develop new technology solutions to support SOC needs. * Help develop and… security threats and incidents. * Respond to incidents and escalate as necessary, according to documented procedures. * Process…
  • 3.7
    ESPN – Bristol, CT
    Est. Salary $69k-$142k
    24 days ago 24d
    improve service availability as well as resolving escalated problems. The Senior Director will be responsible to guide, mentor, motivate… your team, every day is extraordinary. The Senior Director, Network Engineering and Security, is responsible for managing the…
  • 3.7
    Disney – Bristol, CT
    25 days ago 25d
    improve service availability as well as resolving escalated problems. The Senior Director will be responsible to guide, mentor, motivate… improve service availability as well as resolving escalated problems. The Senior Director will be responsible to guide, mentor, motivate…
  • 3.1
    UTC Aerospace Systems – Windsor Locks, CT
    3 days ago 3d
    interaction via weekly and monthly reviews, senior management briefings, etc. Ensure UTAS Engineering Changes are properly managed through… managing work performed by UTAS engineering and integrating closely with PW engineering in support of the program. The CIPT is the…
  • 3.1
    UTC Aerospace Systems – Windsor Locks, CT
    3 days ago 3d
    interaction via weekly and monthly reviews, senior management briefings, etc. Ensure UTAS Engineering Changes are properly managed through… managing work performed by UTAS engineering and integrating closely with PW engineering in support of the program. The CIPT is the…
  • 2.7
    CSC – East Hartford, CT
    25 days ago 25d
    Provides escalated technical support to customers by handling systems-related issues; may provide on-call technical support telephonically… Four or more years of experience in systems engineering, software engineering, operating systems programming, or naval architecture…
  • 2.7
    NWN Corporation – Farmington, CT
    11 days ago 11d
    other systems Reviewing, tracking and escalating of support cases to engineering management Scheduling, conducting and facilitating… accurate time logging of hours against customer contracts Escalation point of contact for customer 7 X 24 MINIMUM REQUIREMENTS…
  • 3.9
    T-Mobile – Bloomfield, CT
    22 days ago 22d
    drive and ability to take on technical and project-related escalations, serve as a leader of a switch environment and providing… communication to team and market managers as required. The Senior Technician has an advanced understanding of theory and application…
  • 3.7
    Open Systems Technologies (NYC) – Bloomfield, CT
    Est. Salary $85k-$133k
    25 days ago 25d
    cross-functional, matrixed relationships with business and IT, timely escalation of barriers to success along with identification of potential… a wider range of organizations, as well as reporting out to senior executives. Maintain a positive working relationship with…
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