Assist our clients with IT issues via Slack and e-mail, with very occasional telephone calls. Be part of our engineering team and help our clients solve their……

Manage the processing of incoming calls to the Help Desk via both telephone and e-mail to ensure courteous, timely, and effective resolution of end user issues.…

The ideal candidate would have 2+ years of experience in the Information Technology field. Receiving and processing all help desk requests for current employees……

Function as a resource to the front-line Help Desk Team by answering their questions as they seek to resolve issues for clients.…

Strong communication skills are also essential, as the Service Desk Support Technician must effectively communicate solutions to both technical and non……

Helps people get through stressful technical issues by providing direct support via phone, chat, or email and remote management tools.…

Provide escalation support for help desk and service requests. Windows Server 2016 and newer. With support from highly specialized experts, this role will have……

The Tier 1 Help Desk Analyst will be responsible for call center support of an environment composed of 90% Intel based PC and 10% Apple workstations and several……

We are looking for a customer service oriented Help desk analyst to provide technical support to users in an efficient and accurate manner.…

The Help Desk Specialist is responsible for supporting end-users by answering the Help Desk line and administering the IT Help Desk ticket system.…

Answer Service Desk calls, resolve issues via RDP tools, and document service tickets accordingly. This position assists end-users with technical support of……