Support Escalation Engineer Jobs in Issaquah, WA | Glassdoor
  • All Jobs (659)

Support Escalation Engineer Jobs in Issaquah, WA

Filters
Filters
  • 2.9
    Posh Consulting – Redmond, WA
    Est. Salary $59k-$80k
    14 days ago 14d
    Senior Support Escalation Engineer will focus on determining technical support scenarios, supportability asks, support workflow… CSS engineers. The Senior Support Escalation Engineer is a critical role in the implementation of Azure Platform support capabilities…
  • 3.5
    Amazon Web Services, Inc. – Seattle, WA
    Est. Salary $54k-$76k
    2 days ago 2d
    directly with the engineering teams within Amazon developing these new capabilities. The Escalation Engineer I will work as part… part of the AWS Support Escalation & Event Management (E2M) Team to identify widespread and systemic customer facing problems…
  • 3.3
    CommerceHub – Seattle, WA
    Est. Salary $65k-$102k
    6 days ago 6d
    seeking a Site Reliability Engineer with an emphasis on handling escalations from the customer support team. You will be part of… Might also Have * Prior Customer Support/DevOps/SRE experience. * Prior QA or Engineer-in-Test (SDET) experience. * Experience…
  • 3.9
    Microsoft – Redmond, WA
    Est. Salary $81k-$105k
    23 days ago 23d
    Microsoft Developer Support Hardware Development Escalation Engineer Developer. Communicator. Collaborator. Debugger. Mentor… multiple languages (C, C#, Java, Python etc). Developer Support Escalation Engineers are passionate about technology and helping others…
  • 3.4
    ServiceNow – Kirkland, WA
    16 days ago 16d
    Escalation R&D Engineer Location: Seattle ServiceNow, The Enterprise IT Cloud Company, is the industry-leading cloud platform… to be solved by support or PS staff. Engage and collaborate closely with the ServiceNow R&D teams on escalated technical issues…
  • 3.3
    CommerceHub – Seattle, WA
    Est. Salary $65k-$102k
    15 days ago 15d
    seeking a Site Reliability Engineer with an emphasis on handling escalations from the customer support team. You will be part of… Site Reliability EngineerEscalations Seattle, WA Last Updated: May 11, 2017 About CommerceHub CommerceHub has been a leader…
  • 3.5
    Amazon – Seattle, WA
    Est. Salary $65k-$94k
    2 days ago 2d
    responsibilities will include: Resolve or escalate client contacts by providing information and support or engaging the appropriate technical… retail services on AWS infrastructure. We are looking for Support Engineer that will own engagement with service owners in Amazon…
  • 3.9
    Microsoft – Redmond, WA
    Est. Salary $99k-$127k
    8 days ago 8d
    an Embedded Escalation Engineer supporting Data Lake Store and Data Lake Analytics. We are building an engineering team within… service escalations. • The position is primarily behind the scenes providing engineering support to the broader Azure Support teams…
  • 2.8
    Acosta Sales & Marketing – Issaquah, WA
    Est. Salary $25k-$39k
    1 days ago 18hr
    Investigate rules engine failures and determine appropriate course of action. Escalate unresolved rules engine issues to Customer… Review dashboard for alerts on a daily (hourly) basis. Escalate unresolved issues to appropriate parties, including Business…
  • 3.7
    Tableau Software – Seattle, WA
    3 days ago 3d
    customer escalations * Develop, own, and drive action plan for escalations * Communicate customer priorities to Engineering * Lead… independently and partnering with other engineers, and provide satisfaction resolution of specific escalated technical issues. This role is…
  • 4.4
    DocuSign – Seattle, WA
    Est. Salary $60k-$86k
    13 days ago 13d
    issues and document them completely prior to internal escalation. Support large enterprise customers as they develop customized… Developer Support Engineer Customer Success & Support I Seattle, Washington Collaborate with our customers while providing…
  • 3.5
    Amazon – Seattle, WA
    Est. Salary $65k-$94k
    2 days ago 2d
    with a support engineering team that is providing production ticket support (tier-3 support, escalations to engineering teams)… -oriented, hard-working and operationally focused Support Engineer to support the fast evolving and expanding Digital eco-system…
  • 3.6
    Alfresco – Seattle, WA
    EASY APPLY
    Est. Salary $98k-$138k
    9 days ago 9d
    planning and activities Resolving and managing all support issues and escalating service needs Identify and raise product enhancement… and flexibility! Your Role... The Premier Services Support Engineer (PSE) role works closely with three groups of people: customers…
  • 3.0
    Crystal Commerce – Mountlake Terrace, WA
    EASY APPLY
    Est. Salary $25k-$34k
    6 days ago 6d
    within a dynamic knowledge repository. Provide QA support for engineering efforts as part of our Agile Development Process.… software, always ensuring that responses, resolved issues, and escalations are documented clearly. Create new and curate existing…
  • 3.6
    BECU – Tukwila, WA
    Est. Salary $95k-$126k
    3 days ago 3d
    Servers, Security & Compliance Standards, etc. • Provide escalated systems support, problem resolution, and mentoring across the IT Division… read on… Summary: The Sr. Systems Engineer supports the full systems life cycle in BECU’s multi-platform environment…
  • AAA Washington – Bellevue, WA
    Est. Salary $38k-$60k
    4 days ago 4d
    strongly preferred. 3 years previous client technology engineering / support experience required. Incident Management experience… including timely follow-up with users and initiating escalations as appropriate. Responsible for image management including builds…
  • 3.9
    WatchGuard Technologies – Seattle, WA
    Est. Salary $46k-$69k
    Today 10hr
    WatchGuard Engineering. By operating in both the Engineering and Support realms, Support Engineers drive the ongoing improvement of WatchGuard… Position Overview Support Engineers provide a crucial link between customer-facing Technical Support, Sales Engineers and WatchGuard…
  • 3.9
    CDW – Seattle, WA
    Est. Salary $48k-$65k
    18 days ago 18d
    provide knowledge transfer as appropriate. Operations escalate to Engineers for your domain of expertise. Participate in remediation… Computer Science, Engineering, or related discipline) Experience in planning, deployment and operational support of advanced technologies…
  • 3.5
    Amazon – Seattle, WA
    Est. Salary $42k-$68k
    23 days ago 23d
    technical support service that ensures all IT equipment and infrastructure is running to its optimum performance. Escalating where… Description Amazon's IT Support Services group is looking for best-in-class client-side support engineers. They will provide quality…
  • 3.3
    Systems Maintenance Services – Redmond, WA
    Est. Salary $50k-$69k
    17 days ago 17d
    all escalation procedures as outlined in the company policy. 6. Provides technical support to peer field service engineers. 7… Experience: Bachelor of Science degree in Electrical Engineering, Computer Engineering, Electrical Technology, or equivalent work related…
  • INFRASTRUCTURE MANAGEMENT GROU – Seattle, WA
    9 days ago 9d
    base as well as customer service and escalation management teams. Experience in supporting enterprise level customers is a must… should have a minimum of 2 years’ experience managing customer escalations. Must maintain excellent communication skills and the ability…
  • 2.7
    Moxie Software – Bellevue, WA
    Est. Salary $87k-$140k
    Today 5hr
    Concept of Moxies solutions and Key Strategic Customer driven escalations are handled with high priority Manage key metrics which… with the goal of realizing the teams potential Act as an escalation point for high severity customer issues that arise from within…
  • 3.6
    Dell – Seattle, WA
    Est. Salary $54k-$76k
    9 days ago 9d
    base as well as customer service and escalation management teams. Experience in supporting enterprise level customers is a must… should have a minimum of 2 years’ experience managing customer escalations. Must maintain excellent communication skills and the ability…
  • 3.5
    Amazon.com – Seattle, WA
    Est. Salary $52k-$83k
    1 days ago 23hr
    as the 4th line of escalation. Your goal will be to make these three preceding levels of Support engineering more efficient. •… We are looking for Senior Support Engineers that would help scale and shape our support engineering orgs for S3. As a member…
  • 3.7
    EMC – Seattle, WA
    Est. Salary $72k-$99k
    9 days ago 9d
    base as well as customer service and escalation management teams. Experience in supporting enterprise level customers is a must… should have a minimum of 2 years’ experience managing customer escalations. Must maintain excellent communication skills and the ability…
  • ICS Support, Inc. – Redmond, WA
    Est. Salary $35k-$51k
    1 days ago 16hr
    to prioritize service requests Escalate service requests that require engineer level support when necessary Responsible for… Desktop Support Technician Desktop Support Technician Description: ICS Support, Inc. has an immediate full time opening…
  • 3.7
    Tableau Software – Seattle, WA
    Est. Salary $35k-$52k
    3 days ago 3d
    software and technical issues * Collaborate with User Support, Escalation Engineering and Sales Consultants to identify high priority… Technical Support Engineer will routinely partner with our Development, Sustaining Engineering and Sales Engineering organizations…
  • 2.6
    Beyondsoft Group – Redmond, WA
    Est. Salary $62k-$94k
    Today 10hr
    Service Engineer 2 The job will support Access Services/Access Web Apps in the SharePoint Online service. Includes troubleshooting… troubleshooting/resolving escalations, executing and updating Powershell scripts and TSGs, as well as signals analysis and maintenance…
  • Seek Thermal, Inc – Seattle, WA
    EASY APPLY
    Est. Salary $40k-$63k
    Today 9hr
    customer metrics · Assist with high severity requests or issue escalations as needed · Up to 75% Travel required SKILLS KNOWLEDGE… Company Description Seek Thermal engineers, designs and manufactures high quality thermal imaging products and core platforms…
  • Costco Travel – Issaquah, WA
    6 days ago 6d
    Provide 24 X 7 on-call support as part of a scheduled rotation with other team members Serve as escalation resource Provide… Required Skills: 5+ years systems engineering experience 5+ years experience supporting and deploying web servers in an e-commerce…
Page 1 of 22
Be the first to get new jobs like these: