IT Service Desk Assistant Jobs | Glassdoor
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IT Service Desk Assistant Jobs

  • 3.3
    The Hillman Group – Tempe, AZ
    Est. Salary $36k-$57k
    automated diagnostic programs Assist with on boarding of new users Meets all established IT Help DeskService Level Agreements Document… and effectively to requests received through the IT Helpdesk Monitor ServiceDesk for tickets assigned to the queue and process…
  • Residential Home Health and Hospice – Mechanicsburg, PA
    supporting, and tracking all ServiceDesk Calls. PRIMARY DUTIES AND RESPONSIBILITIES: Provide IT Support to all employees… negotiated customer Service Level Agreements (SLAs), through active monitoring and escalation. End-user IT asset lifecycle support…
  • 4.6
    Barge Waggoner Sumner and Cannon – Nashville, TN
    Responsibilities for this position include: Triage ServiceDesk requests and gain understanding of the issues from internal… known for being selected when it matters most. What We’re Looking For The IT customer service specialist (ITCSS) position…
  • 3.9
    CDW Corporation – Sunnyvale, CA
    Est. Salary $36k-$55k
    Today 5hr
    members for special projects and resolving complex issues. Help desk technicians are responsible for monitoring all tickets in our… systems Install or upgrade software/hardware equipment Assist and train users on a new hardware or software use Work with…
  • 3.9
    CDW Corporation – Honolulu, HI
    Today 6hr
    Acts as first point of contact for ITS customers. Responsible for assisting customers with IT related incidents or requests. Ensures… issue to appropriate ITS team as necessary. Responsible for maintaining a high level of customer service. Performs other duties…
  • 3.3
    Businessolver – Iowa City, IA
    Est. Salary $38k-$58k
    Today 5hr
    of our Customers and Drive a Transparent Culture! A Help Desk opportunity at Businessolver is a great chance to learn from… ! Required Skills: 1-2 years of experience in a help desk environment Knowledgeable with Microsoft desktop environments…
  • 2.1
    ASI System Integration, Inc. – Mount Prospect, IL
    Est. Salary $27k-$41k
    Description JOB SUMMARY The role of the Help Desk Representative is to assist retail store associates and/or at-home customers… with resolution entered upon completion. · Assists with Level 1 customer service technical support or elevates complex and/or…
  • 5.0
    Truck Hero – Ann Arbor, MI
    Est. Salary $30k-$56k
    Today 5hr
    years of experience as IT Help Desk support, preferred. Strong communication and IT customer service experience. Sound understanding… people across the organization. Maintain agreed upon service levels for IT Support. Support for PCs, laptops, printers, cell…
  • 4.0
    MidWestOne Financial Group, Inc. – Osceola, WI
    Est. Salary $29k-$43k
    . Participates in Service Delivery Team meetings and Information Services Department meetings. Assists with maintenance of… Troubleshooting and repair Decommissioning and disposal Assists in the administration of the Bank's intranet site. Maintains…
  • 3.4
    Masterbrand Incorporated – Jasper, IN
    Est. Salary $46k-$68k
    leadership to ITServiceDesk and Data Center staff, while ensuring that end users receive appropriate and timely assistance. This individual… . Manager ITService Delivery to identify process changes to drive service level improvements. Ensure ServiceDesk and Operations…
  • 2.7
    DePaul – Rochester, NY
    Est. Salary $23k-$34k
    4 days ago 4d
    The ITServiceDesk Technician provides essential support for information technology services. The ITServiceDesk provides direct… documentation. Participate in project implementation as it relates to Help Desk and Desktop support. Provides appropriate communication…
  • 3.7
    Applied Information Sciences – Reston, VA
    Est. Salary $26k-$39k
    6 days ago 6d
    office each day. Monitor the front desk including greeting, signing-in, and assisting visitors; receive deliveries, validate… AIS is currently seeking a Front Desk Receptionist to support our Corporate Headquarters in Reston, VA! AIS (…
  • 5.0
    Edgeworth Economics – Washington, DC
    Est. Salary $29k-$44k
    documentation and IT standard operating procedures Assist team with streamlining and improving servicedesk processes Maintain… locations Escalate servicedesk tickets and issues to appropriate team members as needed Lead and assist with employee onboarding…
  • 3.6
    SAIC – Oak Ridge, TN
    Est. Salary $22k-$32k
    Today 4hr
    SAIC is seeking an ITServiceDesk Technical Support Specialist I (ServiceDesk Agent) JOB DESCRIPTION: The SAIC ISMC… Multi-Client ServiceDesk, located in Oak Ridge, Tennessee, currently has an opening for the position of ITServiceDesk Technical…
  • 2.6
    Russell Cellular – Battlefield, MO
    Est. Salary $19k-$29k
    Today 5hr
    of networking a plus Ability to troubleshoot a problem until it is resolved Ability to meet deadlines Willingness to learn… Perform remote assistance to resolve computer issues Use a trouble ticket system for call notes and problem tracking…
  • 2.5
    Meridian Health Plan – Detroit, MI
    Est. Salary $33k-$52k
    1 days ago 1d
    and volunteer opportunities. A Day in the Life of an ITServiceDesk Analyst: Supports, monitors, tests, and troubleshoots… operating system, software support, and issues Provide servicedesk telephone support to end users on software applications,…
  • 4.2
    Diamonds Direct – Saint Louis, MO
    looking for a Front Desk Professional to join our team! Why this position is important to us: It’s the first point of contact… jewelry industry Requirements: Previous customer service/front desk experience Experience in a luxury retail environment…
  • 3.1
    Veritas Collaborative – Atlanta, GA
    Today 7hr
    Veritas Collaborative is currently seeking a full-time Front DeskAssistant for the Atlanta, GA facility. About Veritas Collaborative… us, and help us save lives. Position: The Front DeskAssistant is a unique position as this person represents the first…
  • 2.3
    Ageatia Technology Consultancy Services – Milwaukee, WI
    Est. Salary $31k-$47k
    field • Previous servicedesk call center environment experience preferred but not absolutely required. PREFERRED SKILLS… process or customer service to our clients. QUALIFICATIONS AND EDUCATION REQUIREMENTS • Associates degree in IT or related field…
  • 3.6
    eXcell – San Ramon, CA
    Est. Salary $33k-$49k
    1 days ago 1d
    users Routing issues as needed - finding the right team to assist you Technical Skills: 3-4+ years of technical experience… recruiting process aligns the right fit for the right people. IT Services is responsible for managing global infrastructure assets…
  • 3.3
    Western Governors University – Salt Lake City, UT
    Est. Salary $30k-$45k
    5 days ago 5d
    customer concerns, and represent those concerns to the ITServiceDesk Manager. You will constantly interact with customers… content Submits reports to the ITServiceDesk Manager and upper management Organizes and conducts meetings Queries tickets…
  • 2.8
    Big Lots – Columbus, OH
    Est. Salary $47k-$77k
    Today 5hr
    goals for him/herself and others 5. Knowledge of ITservicedesk tools (Service Now preferred) and familiarity with ITIL best practices… Job Description - ITService Center Manager (17002691) Job Description ITService Center Manager - (17002691)…
  • 4.7
    Residential Home Health – Mechanicsburg, PA
    Est. Salary $29k-$42k
    supporting, and tracking all ServiceDesk Calls. PRIMARY DUTIES AND RESPONSIBILITIES: Provide IT Support to all employees… negotiated customer Service Level Agreements (SLAs), through active monitoring and escalation. End-user IT asset lifecycle support…
  • 3.0
    HD Supply – Montebello, CA
    Est. Salary $26k-$40k
    1 days ago 15hr
    Job Summary Responsible for providing customers with assistance with products and securing orders. This position does not… order to increase store sales. Follows up on all open quotes. Assist with helping customers in Tool Rental and through the register…
  • MidWestOne Bank – Osceola, WI
    6 days ago 6d
    needs. Participates in Service Delivery Team meetings and Information Services Department meetings. Assists with maintenance of… This position performs desktop PC administration and general IT support to our employees. Duties and Responsibilities…
  • 1.0
    SuperbTech,Inc. – Anaheim, CA
    Today 4hr
    workstation Utilize and maintain the helpdesk tracking software Assist with onboarding of new users Basic Requirements: High… In this role, you will provide excellent customer service and technical support for our client's computer desktop environment…
  • 3.7
    Outdoor Research – Seattle, WA
    Est. Salary $33k-$51k
    Today 9hr
    accomplish shared goals with coworkers Perspective understand role in its larger context and take on other viewpoints, such as those of… POSITION SUMMARY: Responsible for providing technical assistance and support to OR computer users related to systems, hardware…
  • 3.7
    General Board of Global Ministries – New York, NY
    Today 8hr
    for Global Ministries. Additional tasks include assisting the IT Help Desk Specialist with end user support, performing basic… providing basic IT helpdesk support and resolve problems to the end user’s satisfaction. Monitor ServiceDesk for AV related tickets…
  • 3.1
    Envision Radiology – Colorado Springs, CO
    Est. Salary $37k-$53k
    1 days ago 17hr
    experience providing IT Support o One to two years’ help desk experience o Excellent customer service skills, able to work… answers calls from departmental telephone queue to assist employees with IT questions / issues. Administers end-user workstations…
  • 3.9
    Est. Salary $36k-$54k
    Today 5hr
    and maintains help desk ticketing system to log trouble tickets and resolution of same. Keeps knowledge of IT technology current… As determined by the IT Director, primarily responsible for network technical support, customer service, user support, software…
  • 3.9
    DuCharme, McMillen & Associates – Indianapolis, IN
    Est. Salary $29k-$45k
    6 days ago 6d
    and e-mail Escalate complex Help Desk requests to the appropriate IT staff member Assist in workstation deployments Reset… technology major to gain hands on experience focusing on basic Help Desk functions. The intern will gain experience in account lockouts…
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