Description
The Digital Modernization Sector has a career opportunity for a ServiceNow Developer supporting the Global Solutions Management – Operations II (GSM-O II) contract at DISA. This contract includes the Operations, Sustainment, Maintenance, Repair, and Defense of the Defense Information System Network (DISN) within the DOD Information Network (DODIN) in support of the Defense Information Systems Agency (DISA). It also includes support to other key tasks for DISA, including the transformation of DISA’s operational mission through innovation, and support to DISA’s mission partners.
As ServiceNow Developer you will perform configuration, development, support, and maintenance of the ServiceNow implementation. Works with external and internal stakeholders to understand, propose, and deliver digital transformation solutions with emphasis on request fulfillment, automated workflows through ServiceNow Service Catalogs and key ITIL processes like Request, Incident, Problem, Change, Knowledge, and other modules.
Primary Responsibilities
Basic Qualifications
Requires a US Citizenship.
Obtain and hold and active security certification that meets DOD 8570 IAT level II or higher (i.e., Security+) within 14 days of hire.
Must hold an active DoD Secret clearance.
Must be able to commute to Scott AFB, IL, Ft. Meade, MD, or Ogden, UT for full time on-site support
Bachelor’s degree from an accredited college in a related discipline, or equivalent experience/combined education, with 4-8 years of professional experience; or 2-6 years of professional experience with a related Master’s degree. Additional experience may be excepted in lieu of degree.
At least 3 years of experience with the design, development, and support of technology infrastructure.
At least 2 years of ServiceNow development.
Experience with ServiceNow upgrades.
The qualified candidate shall have excellent customer service skills and the ability to work independently, prioritize, schedule, and complete multiple tasks.
Ability to multi-task and self-assign work in a fast-paced environment.
Strong communication skills that enable proactive and effective collaboration with a virtual team, including
the ability to clearly articulate status and present to both customers and program leadership. Candidate
shall have the ability to develop and present management level briefings.
Demonstrate potential and willingness to learn and adapt to rapid changes in technology.
Open to receiving mentoring from senior developers.
Preferred Qualifications
ServiceNow Certified Application Developer
Experience or familiarity with Agile development and testing methodology
Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc.
Experience with JIRA, Git and Confluence.
Understanding of ITIL foundation or ITIL certified.
AWS cloud and ServiceNow certifications.
Bachelor’s degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline
Experience working with large software systems including hardware integration and test.
Experience working with multi-disciplinary technical development teams.
Experience using SAFe as the agile development methodology.
Experience moving from a legacy application to a new application
Experience applying test automation, test-driven development, continuous integration, and continuous deployment to achieve built-in quality by the team.
Experience using Kanban to improve flow on support teams.
Experience with DevOps/DevSecOps and CI/CD implementation.
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
The Intelligence Group uses a wide range of capabilities in Enterprise IT, Data Analytics, Artificial Intelligence and Machine Learning to support our customers’ mission and defend against evolving threats around the world.
Our intelligence capabilities provide seamless transition from strategic to tactical levels, integrating novel methods into current operations and leveraging big data architectures and analytics that allow users to provide critical decision support at revolutionary speed.
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at https://www.leidos.com/careers/pay-benefits.
Most commented
401K Plan(182 comments)
"Including up to 5% matching"
Health Insurance(121 comments)
"Reasonable price and coverage; higher coverage is worth the slightly higher cost for my family "
Vacation & Paid Time Off(85 comments)
"3 weeks is nice but no extra for sick days, unless needing short term disability due to surgery or the like "
401K matching vested at 2 years
Generally good benefits and flexible schedule
3 weeks PTO, which includes sick days; short term disability offered for maternity leave and medical necessity surgery