Quality Assurance & Complaints - Project Manager Jobs in London, England | Glassdoor
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Quality Assurance & Complaints - Project Manager Jobs in London, England

44 Jobs

  • 2.8
    Kurt Geiger – London, England
    EASY APPLY
    NEW
    Customer Services  Take full ownership of escalated customer complaints and resolve efficiently to prevent further escalation, handling… Benefits Competitive basic salary Pension and life assurance Enviable discounts If you’re successful, you will work…
  • 4.7
    SRG – London, England
    NEW
    compliance to the requirements of the Quality System and ensuring the QualityAssurance team meets the QMS objectives for the… Control. Assist with mentoring and leading a small team of QualityAssurance professionals. Lead in the role of Risk Management and…
  • 2.8
    Kurt Geiger – London, England
    EASY APPLY
    NEW
    customer queries/complaints start to end to ensure a personalised experience and full resolution  Quality monitor team communication… the Customer Service Delivery Manager and the Head of Customer Services on adhoc tasks/projects when needed Requirements…
  • 4.6
    Horizon Industries Ltd – London, England
    6 days ago 6d
    necessary. Assist database administrators, data stewards, qualityassurance team, system engineers, network engineers and other staff… data integrity, consistency, security and privacy. Assist projectmanager in estimating durations for tasks, deliverables and activities…
  • 4.6
    Horizon Industries Ltd – London, England
    6 days ago 6d
    necessary. Assist database administrators, data stewards, qualityassurance team, system engineers, network engineers and other staff… data integrity, consistency, security and privacy. Assist projectmanager in estimating durations for tasks, deliverables and activities…
  • 3.8
    Marriott Vacations Worldwide – London, England
    NEW
    ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. Follows… procedures and techniques for food storage and rotation, qualityassurance audit requirements, merchandising food products, inventory…
  • 3.8
    Grant Thornton UK LLP – London, England
    6 days ago 6d
    Supports the Operational AssuranceManager and Quality Executive on complaints resolution as part of Quality function and adopts client… implementation of BGS operational assurance framework under direction of Operational AssuranceManager and Quality Executive Develops and…
  • 3.7
    Cleveland Clinic – London, England
    10 days ago 10d
    . Identify opportunities for quality improvement and assist in establishing qualityassurance systems which provide reliable… improvement activity around quality, safety and patient experience priorities and coordinates improvement projects. Collaborates with…
  • 3.3
    Willis Towers Watson – London, England
    23 days ago 23d
    Assist with error and complaints reporting and issue resolution (working alongside the administration team) Manage and oversee ongoing… Trust report and maintaining the inventory of controls and assurance evidence Maintain and review the suite of operational policies…
  • 3.6
    Telefónica – London, England
    13 days ago 13d
    Sales and Presales in Global/Local Service Managers, Global/Local ProjectManagers European and Central teams of TGS Customer… internal departments to fulfill customer needs Manage Customer Expectations vs. quality of service Relationships:…
  • 3.4
    XL Catlin – London, England
    26 days ago 26d
    initiatives Experience of leading a customer service related qualityassurance programme, from initial scoping and planning, through… control of the Declinature database and full engagement with Complaints Create a globally agreed set of principles, best practices…
  • 3.3
    Towers Watson – London, England
    28 days ago 28d
    Assist with error and complaints reporting and issue resolution (working alongside the administration team) Manage and oversee ongoing… to Professional Excellence and delivering a high quality service Able to manage a large and diverse workload Good workingknowledge…
  • 3.7
    EY – London, England
    17 days ago 17d
    products and / or customer-facing regulated activities (e.g. complaint handling) CeFA qualified or equivalent and strong academic… right for you About EY As a global provider of assurance, tax, transaction and advisory services, we’re using the finance…
  • 3.3
    Ministry of Justice – London, England
    18 days ago 18d
    following areas is desirable: Designing and implementing qualityassurance processes using a variety of methods Designing and implementing… to direct and guide others in giving practice advice. Qualityassure the provision of published guidance in accessible medium…
  • 3.8
    Marriott – London, England
    5 days ago 5d
    promptly and courteously all guest comments, complaints, requests or inquiries, by assuring appropriate action is taken or delegate… Innovation · Perform any related duties and special projects as designated. INDIVIDUAL / PERSONAL Service…
  • 4.0
    The Binding Site – London, England
    30+ days ago 30d+
    presentable form for QualityAssurance / Regulatory Affairs and Audit Ensuring data from external validation meet our quality system guidelines… the department Ensuring correct quality monitoring within the department. Ensuring any complaints, QA issues and audit non-conformances…
  • 3.0
    AIG – London, England
    20 days ago 20d
    business from product design to complaints. Position Requirements: Key Responsibilities: Manage the timely provision of regulatory… within AIG Life sits within Corporate Services (including Complaints Team, Legal and Company Secretary). The team is very dynamic…
  • Placement Factory – London, England
    13 days ago 13d
    setting and delivering to high quality standards Project Support - Support the Engagement Manager in planning engagements and adhering… enable functional requirements for handling requests and complaints from individuals with regards to personal data in support…
  • 2.6
    Capita – London, England
    18 days ago 18d
    About the role You will manage and control Transition and Change projects delivering to a high quality in accordance with the agreed… stakeholder skills with the ability to manage Client relationships, queries and complaints effectively Ability to take responsibility…
  • 2.6
    Capita – London, England
    17 days ago 17d
    knowledge Take responsibility for own projects Process and tackle any complaints at earliest opportunity with a position… setting and project cost monitoring Carries out research, development and special project work as agreed by managers and to deliver…
  • 2.5
    HCA International – London, England
    NEW
    internal activity with regard to audit and assurance systems, patient experience, complaints, claims and incidents. The post holder… to take an evidence based approach to decision making and assurance. The post holder will have excellent communication skills…
  • 3.5
    Arco (UK) – London, England
    17 days ago 17d
    people safe at work. We distribute over 170,000 world-class qualityassured products and training providing expert advice, helping… with face to face customer communications and handling any complaints. To be successful in this Retail Sales Advisor role you…
  • 3.0
    SunAmerica Affordable Housing Partners – London, England
    20 days ago 20d
    business from product design to complaints. Position Requirements: Key Responsibilities: Manage the timely provision of regulatory… within AIG Life sits within Corporate Services (including Complaints Team, Legal and Company Secretary). The team is very dynamic…
  • 3.3
    Thermo Fisher Scientific – Dartford, England
    20 days ago 20d
    compliance to the requirements of Dartfords Quality System and ensuring the QualityAssurance team meets the QMS objectives for the… Control. Assist with mentoring and leading a small team of QualityAssurance professionals Lead in the role of Risk Management and…
  • 3.0
    RWS Group – Chalfont Saint Peter, England
    24 days ago 24d
    industry quality metrics Oversee quality strategy in external offices in Asia & US Customer liaison on major complaints Manage… experienced QualityManager to work in our Head Office in Chalfont St Peter, Buckinghamshire. The RWS QualityManager takes overall…
  • 3.2
    Adecco – United Kingdom
    27 days ago 27d
    that all complaints are handled in line with the Complaints Handling Procedures referring to the Underwriter Manager, CRM or HOR… the business. - Undertake adhoc project work as directed by Underwriting Technical Manager or Director of Customer Services.…
  • 4.4
    Alexander Lloyd – Bromley, England
    27 days ago 27d
    11, Risk Frameworks, Monitoring, Advisory, Policy, T&C, QualityAssurance/ File Review, AML/KYC etc across the entire financial… rules. Identify, monitor and assess compliance breaches, complaints and incidents and ensure that these have been responded to…
  • 3.7
    Celgene Corporation – Hillingdon, England
    6 days ago 6d
    Celgene Global Quality Operations and International Quality Operations you will Manage contractor qualityassurance activities… Summary The primary role of the QualityAssurance Specialist is to perform routine qualityassurance tasks and activities ensuring…
  • 2.5
    HCA International – London, England
    19 days ago 19d
    standards in high quality patient care Assist in the development and monitoring of systems of work, qualityassurance procedures and… Respond appropriately to all enquiries and complaints, escalating to a manager where necessary Assist the Consultant Radiologists…
  • 2.3
    Smiths Detection – Hemel Hempstead, England
    4 days ago 4d
    to establish quality requirements deemed for external supply chain; Provide quality control, qualityassurance and technical… difference to the world. At Smiths Detection, supplier qualityassurance is vitally important as part of the manufacture of products…
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