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Manager Customer Support Jobs

104,733 Jobs

  • 5.0
    Backblaze – San Mateo, CA
    EASY APPLY
    NEW
    our customers are very well taken care of! One of the departments that grows along with our customer base is the support department… your knowledge base to become a Tech Support Agent. -Learn how to navigate the Zendesk support tool and create helpful macros and…
  • 5.0
    TRG – Minneapolis, MN
    EASY APPLY
    5 days ago 5d
    Minneapolis, MN, the Customer Success Support Analyst will report to the Manager, Customer Success and Support. The core function… offices in London and Minneapolis. We are hiring a Customer Success Support Analyst to resolve incoming client issues and keep…
  • 4.9
    TripActions – Palo Alto, CA
    11 days ago 11d
    position is part of a 24/7 dedicated support group working with our Global customers and agency support team, with the goal of delivering… and feedback from customers to close the loop on potential app and customer issues Escalates issues to Manager as needed to solve…
  • 5.0
    Buan Consulting – Annapolis, MD
    6 days ago 6d
    dissatisfaction. The Customer Success Manager provides technical support to customers with the goal to keep customers satisfied with… adhere to so all customers receive the same quality of service. Manage transition from delivery to support: The CSM will work…
  • 4.9
    TripActions – Palo Alto, CA
    EASY APPLY
    11 days ago 11d
    ABOUT THE ROLE As a Customer Success Manager - SMB, you will be a driving new business growth, customer success and retention… onboarding program for our SMB customersManage all post-sales activity for SMB customers through strong relationship-building…
  • 4.4
    Nyotron Information Security – Santa Clara, CA
    EASY APPLY
    $132k-$237k(Glassdoor est.)
    HOT
    Director of Global Customer Solutions will have full responsibility for leading our CustomerSupport and Managed Services Operations… Nyotron’s Managed Defense Services Build a great customersupport and security analysts teams Identify common customer needs…
  • 4.2
    Phenom People – Horsham, PA
    $54k-$100k(Glassdoor est.)
    5 days ago 5d
    Director of CustomerSupport Responsibilities Lead Phenom CustomerSupport team and is accountable for all the Customer support… ultimately Customer satisfaction Will be the first point of escalation from Phenom and manage all issues reported by Customers. Accountable…
  • 4.9
    TripActions – Palo Alto, CA
    EASY APPLY
    HOT
    ABOUT THE ROLE As a Customer Success Manager, you will be a trusted advisor to Mid-Market and SMB customers, helping them succeed… reports into the Head of Customer Success and works with stakeholders across the company in Sales, Support, Marketing, Product, Engineering…
  • 5.0
    Everlaw – Berkeley, CA
    $41k-$59k(Glassdoor est.)
    27 days ago 27d
    looking for a CustomerSupport Specialist (East Coast Hours) to join our rapidly-growing team! As a CustomerSupport Specialist… company and serve as the voice of our customers internally. You will help our clients manage document review and hit critical deadlines…
  • Loctek Ergonomic – Livermore, CA
    EASY APPLY
    $47k-$60k(Glassdoor est.)
    NEW
    attitude with the customer. Interacts with customers prior to and or after sale and maintains positive customer relations. Monitor… related paperwork. Ensures full customer satisfaction without unnecessarily referring customer to other staff members. Assembles…
  • 5.0
    Signal Vine, Inc – Alexandria, VA
    NEW
    will include Providing technical support for customers Responding to customer requests Leading training sessions and… search of a dynamic, hardworking individual to fill our Customer Success Manager position. This entry-level role requires an individual…
  • 4.5
    Innsoft – Beaverton, OR
    EASY APPLY
    $29k-$40k(Glassdoor est.)
    18 days ago 18d
    This is a software support position, but it also requires the candidate to be able to assist customers with a range of technology… criticism, both while on and off calls with customers, is a requirement. The technical support position is scheduled Monday through…
  • 3.6
    Appway – New York, NY
    6 days ago 6d
    Appway is looking for you! As a Customer Success Manager in Appway you are our customers Chief Adoption Officer and ensure they… Appways product and value proposition can best drive and support our customers journey. You will have a profound 360-degree expertise…
  • 4.3
    Audley Travel – Boston, MA
    $65k-$108k(Glassdoor est.)
    4 days ago 4d
    and Application support functions, working closely with the IT Team in the UK and in particular the IT Manager, the Helpdesk Team… infrastructure in the Boston office, as determined by the IT Manager. On a day to day basis you will be Leading the Boston IT…
  • 3.7
    PRO Sports Club – Bellevue, WA
    $62k-$97k(Glassdoor est.)
    NEW
    mission. Technical Support Management Manages, teaches and trains the TIER 1 and TIER 2 technical support team to the ITS department… high-quality of technical support and customer service is provided to the cast, members, patients, guests and customers of PRO Sports Club…
  • 4.3
    MacTech – New York, NY
    EASY APPLY
    HOT
    Huge Plus: Customer-facing experience at the Apple Genius Bar or in retail as store manager or in a customer service position…
  • 5.0
    Varo Money – Salt Lake City, UT
    $28k-$43k(Glassdoor est.)
    NEW
    exceptional customer service for Varo’s customers across our different financial products, primarily providing customersupport via email… require secondary support via phone. Analyze complex customer problems and generate solutions. Supportcustomer onboarding, decisioning…
  • IT luggage – Bothell, WA
    EASY APPLY
    4 days ago 4d
    analytical and trend information to support sales team and customers Compile and coordinate customer specific sales materials Qualify… adjustments as needed Sales forecast by customer and territories Establish and maintain Customer Strategy Key Qualifications…
  • 2.8
    Vidyo – Hackensack, NJ
    $45k-$72k(Glassdoor est.)
    10 days ago 10d
    provide Level 2 technical support Resolve technical issues in a timely manner Manage simultaneous customer cases in highly demanding… our customers and partners, and to help in continuously improving the support service to maintain a high level of customer satisfaction…
  • 4.0
    Housing Visions Unlimited – Syracuse, NY
    4 days ago 4d
    Responsibilities Reporting to the Property Manager, the Veteran’s Support Worker will perform a wide variety of duties to… Full Time, (30+ hours) Benefit Eligible position. The Veteran Support Worker will serve residents of VanKeuren Square which provides…
  • 4.6
    Bright Pattern – Colorado Springs, CO
    EASY APPLY
    $33k-$57k(Glassdoor est.)
    7 days ago 7d
    experienced and highly motivated Technical Support Engineer to join our growing Customer Success Team. This is a full-time position… Experience: 3+ years recent relevant experience providing customersupport, in a 7x24x365 cloud computing or telephony environment…
  • 5.0
    Bridgeway Recovery Services – Salem, OR
    $42k-$56k(Glassdoor est.)
    21 days ago 21d
    Administrative Support Supervisor provides day-to-day leadership, and works closely with staff to ensure a high performance, customer service-oriented… Administrative Support Supervisor to lead our administrative teams! Position Purpose: The Administrative Support Supervisor is…
  • 3.3
    PitchBook Data, Inc. – Seattle, WA
    $30k-$43k(Glassdoor est.)
    NEW
    fun while you are at it! The CSS will support CSMs (Customer Success Managers) and their accounts that are of strategic importance… to ensure customer satisfaction; Manages premium service and quality of work expectations that are set with customers; Has proficiency…
  • 4.7
    Procore Technologies – Willmar, MN
    EASY APPLY
    11 days ago 11d
    technical support. Support responds to customer inquiries for information and provides user guidance through the software tool. Other… Procores CustomerSupport representatives conduct training sessions for Procore users, including web-based seminars for technical…
  • 1.7
    Hampton Forge – New York, NY
    EASY APPLY
    $25k-$41k(Glassdoor est.)
    NEW
    role include field sales rep customer service, new customer set up and updates, trade show support, communications, forecasting… Sales Support Administrator Reports to Sales and Marketing Manager Position Location: NYC Summary The Sales Administration…
  • 5.0
    Radish Media – New York, NY
    5 days ago 5d
    Hollywood Reporter, Techcrunch, Fast Company, and Forbes. With support from Silicon Valley, Hollywood and the publishing industry,… serialized reading platform for smartphones, is seeking a marketing manager – a strategic, analytical, data-driven, and creative marketer…
  • 3.0
    Micro Focus – Colorado Springs, CO
    NEW
    effectively cross-sell/upsell and uplift existing customer base Effectively manage pipeline and provide timely/accurate forecasts… standard policy for following up on customer questions and orders. Build and maintain solid customer relations that protect or expand…
  • 5.0
    V-Tek – Mankato, MN
    EASY APPLY
    7 days ago 7d
    service support Managing the escalation of customer concerns through the support of other managers to ensure customer retention… : The Customer Service Manager leads the Customer Service Team providing an exceptional level of service to all customers that…
  • 4.0
    Chicago Retail Marketing – La Grange, IL
    EASY APPLY
    NEW
    services offered Manage client and customer relationships Manage in-store service event Provide exceptional customer service and… Retail, Customer Service, Retail Sales, Direct Marketing, CustomerSupport, Advertising Sales, Brand Promotions, Customer Retention…
  • 4.2
    OpenGov – Redwood City, CA
    $84k-$126k(Glassdoor est.)
    12 days ago 12d
    execution Support the Professional Services and Technical Support teams in deploying solutions, training customers and driving… geography. About the State Customer Success Manager Role OpenGov seeks to expand its talented Customer Success Management team with…
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