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Call center supervisor Jobs in McLean, VA

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  • QuTech Logo3.2
    QuTech
    Help Desk Manager
    Tysons Corner, VA
    $95,500 - $145,000 (Employer est.)
    Easy Apply
    3d
    Participate proactively in developing and maintaining team standards, tools, and best practices. Ability to review, synthesize and prepare highly technical,……
  • Customer Service Call Center Supervisor
    Sterling, VA
    $15 - $18 Per Hour(Employer est.)
    Easy Apply
    30d+
    Answer phone calls and forward calls to the appropriate departments. Order, maintain, and distribute office supplies in addition to organizing the supply room.…
  • Iona Senior Services Logo4.6
    Senior Manager of Information, Referral, and Resources
    Washington, DC
    $75,000 - $80,000 (Employer est.)
    Easy Apply
    17d
    Provide I&R coverage (schedule to be established in the annual work plan) and enter calls into client database. Train Iona staff and interns on I&R coverage.…
  • Flight Adventure Park Logo3.5
    Guest Success Center Manager (Call Center)
    Sterling, VA
    $30,690 - $67,000 (Glassdoor est.)
    Easy Apply
    5d
    Collect and analyze call-center statistics (inbound calls received, calls that have been dropped, costs, customer service metrics etc.).…
  • Call Center Manager
    Falls Church, VA
    $55,000 - $75,000 (Employer est.)
    Easy Apply
    15d
    Instruct, demonstrate, observe and c1itique ISR's and Coaches to handle telephone conversations by approved company formats and strategies without compromise.…
  • Call Center Manager
    Washington, DC
    Easy Apply
    15d
    Other advance education in related field or equivalent experience. A proven ability to effectively resolve problems and implement process improvements in a……
  • Ardent Eagle Solutions Logo4.4
    IT Service Desk Manager
    Washington, DC
    $51,840 - $101,317 (Glassdoor est.)
    Easy Apply
    30d+
    Demonstrated experience enhancing the image of the service desk as a front-end support group that advances the clients IT vision and strategy.…
  • Call Center Manager
    Silver Spring, MD
    $41,875 - $86,532 (Glassdoor est.)
    8d
    Assess critical or emergency patient calls. Minimum 3 years call center, front desk, customer service experience. Benefits for the Call Center Manager.…
  • Lowes Pro Supply Logo3.3
    Customer Service Lead M-F + Benefits!
    Laurel, MD
    $27,705 - $59,139 (Glassdoor est.)
    Easy Apply
    1d
    Strong organizational skills will be required in order to manage the flow of calls, faxed and emailed orders. The candidate must possess strong customer service……
  • Gridiron IT Logo4
    IT Help Desk Manager
    Washington, DC
    $50 - $60 Per Hour(Employer est.)
    Easy Apply
    5d
    Apply subject matter knowledge to high-level analysis, collection, design, development, integration, installation, documentation, implementation and maintenance……
  • Sparks Group Logo4.4
    Business Development Manager
    Vienna, VA
    $52,366 - $130,484 (Glassdoor est.)
    27d
    Most if not all calls will be outbound calls with current customers. Download the Sparks Group Jobs mobile app from Apple App Store or Google Play.…
  • The Execu|Search Group Logo4.2
    Enrollee Services Manager
    Washington, DC
    $54,602 - $111,266 (Glassdoor est.)
    30d+
    Continually work to improve first-call resolution, call answer timeliness, abandoned rate and tracks performance around same.…
  • Mb Staffing Services Logo3.9
    Customer Care Manager
    Washington, DC
    $45,000 - $53,000 (Employer est.)
    Easy Apply
    30d+
    Bachelor’s Degree in health related field preferred with 3+ years of supervisory and managed care experience. Professional demeanor to represent to internal and……
  • Republic Services Logo3.6
    Customer Care Manager
    Capitol Heights, MD
    $36,133 - $72,781 (Glassdoor est.)
    2d
    Monitors inbound calls, cases, F2 notes and emails for escalated customer issues. Returns all internal/external calls, emails, and faxes with urgency, ensuring……
  • Amazon.com Services LLC Logo3.7
    Customer Service Lead
    Arlington, VA
    $30,454 - $56,478 (Glassdoor est.)
    20d
    Work extensively with the product teams to identify process improvement opportunities and propose the best service strategy by Liaising with Supervisors and……
  • Help Desk Manager
    McLean, VA
    $75,000 (Employer est.)
    Easy Apply
    7d
    Responsible for formulating and enforcing work standards, assigning contractor schedules, reviewing work discrepancies, supervising contractor personnel, and……
  • Akina Pharmacy Logo
    Pharmacy Call Center Manager
    Sterling, VA
    $47,844 - $89,252 (Glassdoor est.)
    Easy Apply
    24d
    Oversee accurate completion of data entry, outbound, and inbound calls and other related daily tasks to ensure compliance with SOP’s and SLA’s.…
  • City Lending Inc Logo3.3
    Bilingual Loan Officer (Call Center w/ Leads)
    Vienna, VA
    30d+
    Active license in VA, MD and DC is preferable. Obtain all necessary information to close the loan in a timely manner, including but not limited to: credit……
  • Service Specialties Inc Logo5
    Lead Customer Service Representative
    Chantilly, VA
    $18 - $20 Per Hour(Employer est.)
    Easy Apply
    8d
    SSI's Customer Service Representatives/Dispatchers handle inbound phone calls for scheduling service and maintenance for our Residential Department, as well as……
  • ID.me Logo3.6
    Social Media Engagement Manager
    McLean, VA
    $44,486 - $88,689 (Glassdoor est.)
    Easy Apply
    30d+
    The Social Media Manager will be responsible for developing and maintaining strategies for social media customer support, and building a team to respond to……
  • APV Logo4
    Help Desk Manager
    McLean, VA
    $76,176 - $168,997 (Glassdoor est.)
    7d
    Responsible for formulating and enforcing work standards, assigning contractor schedules, reviewing work discrepancies, supervising contractor personnel, and……
  • Call Center Manager - Inside Sales - Real Estate
    Fairfax, VA
    $50,000 - $150,000 (Employer est.)
    Easy Apply
    7d
    This person has the drive and tenacity to achieve or exceed productivity, appointment setting, and revenue targets while responding efficiently to customer……
  • Accenture Logo4.1
    Federal - Call Center Team Lead
    Washington, DC
    $36,403 - $103,261 (Glassdoor est.)
    30d+
    Complete analysis and compile recommendations related to service delivery, achievement of service and business objectives, workforce optimization, process……
  • Technology, Automation, and Management, Inc. Logo3
    ICE SRC - Help Desk Manager
    Tysons Corner, VA
    $55,836 - $135,135 (Glassdoor est.)
    Easy Apply
    6d
    ? Ability to review, synthesize and prepare highly technical, sensitive, and complex documents, briefing materials, management directives and correspondence.…
  • STATE DEPARTMENT FEDERAL CREDIT UNION Logo3.1
    Member Service Center Manager
    Alexandria, VA
    $38,192 - $64,216 (Glassdoor est.)
    26d
    Ensure end of day teller activity reports are forwarded to Accounting in a timely manner and assist with incoming phone calls as needed.…
  • IAM National Pension Fund Logo2.7
    Call Center/Customer Service Assistant Manager
    Washington, DC
    $36,027 - $66,572 (Glassdoor est.)
    Easy Apply
    15d
    The successful candidate will be responsible for making sure the CSR’s are answering calls and emails courteously, accurately and timely.…
  • Technology, Automation, and Management, Inc. Logo3
    ICE SRC - Operations Manager
    Tysons Corner, VA
    $53,097 - $119,826 (Glassdoor est.)
    Easy Apply
    5d
    Ability to make vital decisions, answer inquiries, develop positive relationships, and client/account management experience in a high-volume Call Center……
  • RCG Inc Logo5
    eBusiness Lead – Call Center Manager (Proposal Effort)
    Alexandria, VA
    $66,901 - $167,700 (Glassdoor est.)
    Easy Apply
    7d
    Bachelor’s Degree preferred that degree is in an IT-related field. Experience with desktop environment, local area networks, telephony, voice, mobile phones and……
  • Amazon.com Services LLC Logo3.7
    Social Media Customer Service Program Manager
    Arlington, VA
    $59,672 - $134,125 (Glassdoor est.)
    30d+
    Implement social media customer service strategy within the social media management tools including rules engine and contact life cycle structure.…
  • Kaiser Permanente Logo4
    Manager, Emergency Care Management
    Fairfax, VA
    $53,764 - $143,882 (Glassdoor est.)
    30d+
    Current RN license in Virginia is required. Master's Degree in Nursing, Health Administration, or related field. Bachelor's Degree of Nursing (BSN).…

Jobs

Job TitleEmployerLocationSalary
Help Desk ManagerQuTechTysons Corner, VA
Customer Service Call Center SupervisorZerorez DC MetroSterling, VA
Senior Manager of Information, Referral, and ResourcesIona Senior ServicesWashington, DC
Guest Success Center Manager (Call Center)Flight Adventure ParkSterling, VA
Call Center ManagerTony Hoty Training & ConsultingFalls Church, VA
Call Center ManagerConfidentialWashington, DC
IT Service Desk ManagerArdent Eagle SolutionsWashington, DC
Call Center ManagerPractice Management ConnectionsSilver Spring, MD
Customer Service Lead M-F + Benefits!Lowes Pro SupplyLaurel, MD
IT Help Desk ManagerGridiron ITWashington, DC
Business Development ManagerSparks GroupVienna, VA
Enrollee Services ManagerThe Execu|Search GroupWashington, DC
Customer Care ManagerMb Staffing ServicesWashington, DC
Customer Care ManagerRepublic ServicesCapitol Heights, MD
Customer Service LeadAmazon.com Services LLCArlington, VA
Help Desk ManagerAP VenturesMcLean, VA
Pharmacy Call Center ManagerAkina PharmacySterling, VA
Bilingual Loan Officer (Call Center w/ Leads)City Lending IncVienna, VA
Lead Customer Service RepresentativeService Specialties IncChantilly, VA
Social Media Engagement ManagerID.meMcLean, VA
Help Desk ManagerAPVMcLean, VA
Call Center Manager - Inside Sales - Real Estate12:45 Team - Keller Williams RealtyFairfax, VA
Federal - Call Center Team LeadAccentureWashington, DC
ICE SRC - Help Desk ManagerTechnology, Automation, and Management, Inc.Tysons Corner, VA
Member Service Center ManagerSTATE DEPARTMENT FEDERAL CREDIT UNIONAlexandria, VA
Call Center/Customer Service Assistant ManagerIAM National Pension FundWashington, DC
ICE SRC - Operations ManagerTechnology, Automation, and Management, Inc.Tysons Corner, VA
eBusiness Lead – Call Center Manager (Proposal Effort)RCG IncAlexandria, VA
Social Media Customer Service Program ManagerAmazon.com Services LLCArlington, VA
Manager, Emergency Care ManagementKaiser PermanenteFairfax, VA
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