Service Delivery Manager Jobs in Mumbai | Glassdoor
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Service Delivery Manager Jobs in Mumbai

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  • 3.5
    Capgemini – Mumbai
    17 days ago 17d
    Description • The Service manager is responsible for overall desktop/laptop/application support,. The Service Manager will act as a… IT requirements/issues beyond the service desk and field support team. The Service manager will also ensure all escalations are…
  • 3.4
    BNP Paribas – Mumbai
    6 days ago 6d
    typically at senior manager/director level Demonstrates a breadth and depth of operational service delivery management expertise… to Service delivery Management for APS. Responsible for ensuring that incident, problem & change management and Service request…
  • Mumbai
    1 days ago 23hr
    DescriptionSBI -- Role & Experience level -Project/Program manager experience with atleat 12 years of Experience. Must to have…
  • 5.0
    DOT1 Solutions – Mumbai
    EASY APPLY
    14 days ago 14d
    7-8 years, managed 3-4 projects in SAP or Oracle,Engg./ MBA…
  • ChannelVAS – Mumbai
    23 days ago 23d
    Channel VAS is hiring a Service Delivery & Operations Engineer at our corporate office in Mumbai. The qualified candidate will… will be responsible for the deployment, monitoring and service restoration of the company's production infrastructure. This is a…
  • 2.9
    Netmagic Solutions Pvt LTD – Mumbai
    22 days ago 22d
    laid down by the organization with respect to Service Delivery / Project Delivery… the delivery time lines Ensure the delivery of services to the client to entirety and to customers satisfaction Manage resources…
  • 3.8
    Nokia – Mumbai
    13 days ago 13d
    Customer Delivery Manager Customer Delivery Manager (CDM) owns within one Business Group (BG) the delivery process for all… agreement). Mission: 1) Customer Delivery Manager (CDM) owns the delivery of the entire Customer contract execution scope…
  • 3.5
    Capgemini – Mumbai
    6 days ago 6d
    Role : • Service Delivery Manager is responsible for Managing Engagement end to end • Creating & tracking Service improvements… drives forward improvements within the managed teams and produce recommendations for service improvements • Assists Lead SDM on cost…
  • Mumbai
    13 days ago 13d
    approaches. Review and optimize service delivery framework (tools, processes, and people) . Manage Projects to ensure they are on… of resources for the given line of business in service delivery. Plan and Manage Monthly Shift roaster. Review the need of resources…
  • 2.8
    Hansa Cequity – Mumbai
    14 days ago 14d
    Analysts, Creative teams and Campaign Delivery teams to ensure high levels of team work and delivery Profile, Experience & Qualification… satisfaction by providing appropriate solutions and timely servicing. Key Client Interactions - Responsible for retention of…
  • 2.6
    Orcapod Services – Mumbai
    22 days ago 22d
    Service Delivery) through SLA and Process Compliance. User sensitivity and Rapid Response Excellent Technical Solution engineering… Complete ownership and focus Day to day operation, a. Incident and service request resolution b. Root Cause Analysis c. Proactive communication…
  • 3.7
    Orange SA – Mumbai
    6 days ago 6d
    advantage Experience 5 to 10 years experience in delivery management of service towards multi-national corporations Client and… organize face to face customer meeting Organize, plan and manage delivery of customer order To identify problems and work to resolution…
  • Mumbai
    15 days ago 15d
    escalations, etc. Monthly report of service changes to validate billing. Manage technical delivery resource assigned to virtual project… :1. Have managed mid-level / complex IT/Networks/Security related projects 2. Have managed multiple project deliveries / multi-…
  • 3.5
    Capgemini – Mumbai
    12 days ago 12d
    SAP SERVICE DELIVERY MANAGER (SDM) - 10 to 15 Years We are looking to hire SAP SERVICE DELIVERY MANAGER (SDM) with 10-15 years… Experience: 10 to 15 Years Primary Skill SAP SERVICE DELIVERY MANAGER (SDM) Contact Sarita Rajbhar…
  • 5.0
    Crescendo Global Services – Mumbai
    22 days ago 22d
    and Administration preferably in HRIS Systems - Strong Service Delivery and Result oriented approach - Experience of managing… - Managing service desk and troubleshoot issues - Provide regular and accurate management reporting on IT Service Performance…
  • 2.6
    Orcapod Consulting Services Private Limited – Mumbai
    Today 9hr
    applications. It is to ensure a high degree of user satisfaction (Service Delivery) through SLA & Process Compliance. User sensitivity… Complete ownership and focus Day to day operation, a.Incident and service request resolution b.Root Cause Analysis c.Proactive communication…
  • 3.7
    Siemens PLC – Mumbai
    1 days ago 13hr
    Responsibilities: Improve GS IT Service Portfolio in close collaboration with IT Delivery Units and IT Business Partners Drive… management decisions in the IT Delivery Units and IT Business Partner organizations Enable IT Account Managers to select the right IT…
  • New Era India Consultancy Private Ltd – Mumbai
    12 days ago 12d
    applications. It is to ensure a high degree of user satisfaction (Service Delivery) through SLA & Process Compliance. User sensitivity and… Complete ownership and focus Day to day operation, a.Incident and service request resolution b.Root Cause Analysis c.Proactive communication…
  • Mumbai
    12 days ago 12d
    applications. It is to ensure a high degree of user satisfaction (Service Delivery) through SLA & Process Compliance. User sensitivity and… Complete ownership and focus Day to day operation,a.Incident and service request resolutionb.Root Cause Analysisc.Proactive communication…
  • New Era India Consultancy Private Ltd – Mumbai
    12 days ago 12d
    devise contingency plans Reports Management Manage and maintain service delivery Track Report and responsible for distribution… basis Quality and on-time delivery reports Service issue reports Volume reports and analysis Manage and maintain demand vs. capacity…
  • Mumbai
    27 days ago 27d
    Title Service Delivery Manager -Dot Net_14 -18yrs_Mumbai Qualifications Any Graduate or Post Graduate Job Responsibilities Total… MaintenanceRole Category: Project Manager -IT/SoftwareRole: Project Manager -IT/SoftwareKeyskills: relationship delivery manageraccountcontinuous…
  • Mumbai
    5 days ago 5d
    including service standardization? Ensure effective and efficient service delivery across the bank network? Manage Bank’s complaints… Job DescriptionJob Title Regional Service Delivery Manager (RSDM)Grade AVPDepartment Client ServicesLocation Ahmedabad/MumbaiReporting…
  • 3.7
    Tata Communications – Mumbai
    Today 9hr
    budget, schedules and quality standards. Manage lifecycle of circuit from feasibility, delivery upto Account Settlement stages. Conduct… offnet access order deliveries through various available suppliers to ensure timely and appropriate delivery as per customer requirements…
  • 3.4
    Think People Solutions Private Limited – Mumbai
    12 days ago 12d
    including service standardization ? Ensure effective and efficient service delivery across the bank network ? Manage Bank’s complaints… Job Description Job Title Regional Service Delivery Manager (RSDM) Grade AVP Department Client Services Location Ahmedabad/Mumbai…
  • 3.8
    Cisco Systems – Mumbai
    Today 2hr
    Cable and Web Providers. Solution Sales, Services Sales, Service Delivery and SP Engineering are all combined into a single organization… Transformational Service Provider Account for Cisco. It requires best-in-class technical resources to manage customer relationship…
  • 3.0
    HH Global – Mumbai
    3 days ago 3d
    monitoring, control and support of front line IT service delivery Manage Service and Operational Level Agreements, reporting… support. Work to make Service Desk the single source of truth and service delivery channel for IT Oversee…
  • First Call H Resource P. Ltd – Mumbai
    22 days ago 22d
    of growth and quality initiatives (e.g. improvement of service delivery, standardisation projects, new solutions etc.) - Enhance… Manage and develop people - Be an effective manager by empowering, monitoring, coaching and motivating the individuals in the…
  • 3.6
    Novartis – Mumbai
    12 days ago 12d
    Job ID 213413BR Position Title Manager Customer Service Division Novartis Technical Operations Business Unit NTO SOLIDS… chsin 3 co-ordination with various departments for timely deliveries Minimum requirements Bsc/ Msc English 5 to 10 yrs…
  • Snipp Interactive – Mumbai
    27 days ago 27d
    for both program delivery as well as core platform development on our product lines Manage local delivery teams for multiple… Position: Director - Service Delivery Overview Snipp is a fast-growing publicly listed company focused on building…
  • Mumbai
    11 days ago 11d
    contingency plansReports ManagementManage and maintain service delivery Track Report and responsible for distribution of reports… reports on a weekly/monthly basisQuality and on-time delivery reportsService issue reportsVolume reports and analysisManage and maintain…
  • 3.3
    2COMS Consulting Pvt. Ltd. – Mumbai
    22 days ago 22d
    Handling Service deliveryInvolved in overall operationsNeed BPO professional with strong Service Delivery experience of managing…
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