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Call center manager Jobs in Nashville, TN

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31 Jobs

  • 2.3
    Monogram Health, Inc
    Call Center Director
    Nashville, TN
    $45,721 - $113,052 (Glassdoor est.)
    Easy Apply
    30d+
    Ability to “Lead from the front/back” when necessary; thought leader that manages in a manner that achieves outstanding business results and is aligned with the……
  • FLEETCOR Logo3.5
    Director, Contact Center
    Nashville, TN
    $42,382 - $92,476 (Glassdoor est.)
    Easy Apply
    5d
    Our payment solutions provide our customers with a payment method designed to be superior to and more robust and effective than what they use currently, whether……
  • CVS Health Logo3
    Supervisor - Specialty Pharmacy Call Center
    Tennessee
    Easy Apply
    30d+
    Responsible for the direct daily supervision of pharmacy service representatives (PSRs) personnel providing proactive compliance and ordering calls for all……
  • Alive Hospice, Inc. Logo3.4
    Call Center Manager, Full Time (potential opportunity for GROWTH!)
    Nashville, TN
    30d+
    If required to drive to carry out the duties of this position: current driver's license and automobile insurance as required by Tennessee State Law.…
  • Parallon Logo3.3
    Assistant Director Patient Access, Call Center
    Hendersonville, TN
    $30,766 - $63,000 (Glassdoor est.)
    10d
    Bachelor’s Degree in Business or related field required. This individual demonstrates strong commitment to customer relationships by taking ownership of issues……
  • AIG Logo3.6
    Contact Center Manager
    Brentwood, TN
    $49,363 - $104,498 (Glassdoor est.)
    30d+
    Ability to forecast, train and staff within a high-volume contact center environment. Lead contact center efforts in testing and execution of key projects……
  • State of Tennessee Logo3.5
    SAFETY EXAMINER SUPERVISOR 1 - FR CALL CENTER - 10202021 -23269
    Nashville, TN
    $27,324 (Employer est.)
    3d
    For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), recklass driving,……
  • Innovative Connections Logo4.2
    Call Center Supervisor
    Nashville, TN
    $32,142 - $68,026 (Glassdoor est.)
    30d+
    Provide guidance on benefit plan coverage and answer employee questions pertaining to their coverage. Accurately enrolling employees (face-to-face or via……
  • Advanced Call Center Technologies, LLC Logo2.9
    Call Center Operations Manager
    Nashville, TN
    $29,845 - $59,256 (Glassdoor est.)
    15d
    Monitors associate’s calls to ensure employee is meeting demeanor, accuracy, and conformity to company and client policies. High School Graduate/GED Equivalent.…
  • Asurion Logo3.5
    Senior Director, Call Center Operations
    Nashville, TN
    $79,810 - $178,821 (Glassdoor est.)
    30d+
    Client Relations: develop client relations, communicating technologies, meeting contractual obligations and adjusting contact center operations to ensure……
  • Amazon.com Services LLC Logo3.7
    Group Manager, Service Level Standards Support
    Nashville, TN
    $33,752 - $74,256 (Glassdoor est.)
    28d
    Leading and developing a team of front line managers; responsible for the overall direction, coordination and evaluation of the team.…
  • NationsBenefits Logo3.4
    Call Center Operations Supervisor
    Nashville, TN
    $37,980 - $81,898 (Glassdoor est.)
    Easy Apply
    9d
    Ensures inbound calls are answered in accordance to individual Client Brand Service Standards, and consistently meets or exceeds Quality Assurance criteria……
  • Amazon.com Services LLC Logo3.7
    Learning Experience Program Manager, Consumer Customer Service
    Nashville, TN
    $45,533 - $104,422 (Glassdoor est.)
    16d
    Bachelor’s degree in Instructional Design, Learning Technology, or a related field. Masters' degree in Instructional Design, Learning Technology, or a related……
  • Asurion Logo3.5
    Senior Manager, Call Center Sales and Operations
    Nashville, TN
    $39,288 - $90,183 (Glassdoor est.)
    23d
    Lead aspects of process improvement for the sales and subscriber retention strategy and projects including cost/benefit analysis, process analysis, data……
  • Asurion Logo3.5
    Director, Call Center Sales and Operations
    Nashville, TN
    $40,116 - $100,914 (Glassdoor est.)
    23d
    5-7 years’ work experience in a related field such as process management, sales, or operations. Participate in incentive plan design sessions and conduct……
  • Terminix Logo3.2
    Service Quality Manager
    Nashville, TN
    $41,310 - $86,589 (Glassdoor est.)
    22d
    Maintains a valid driver’s license. Also provides coaching and training in the field for contact centers, technicians and service managers utilizing the service……
  • FLEETCOR Logo3.5
    Vendor Partner Manager, Call Center Operations
    Nashville, TN
    $41,236 - $94,307 (Glassdoor est.)
    Easy Apply
    30d+
    Our payment solutions provide our customers with a payment method designed to be superior to and more robust and effective than what they use currently, whether……
  • Brookdale Senior Living Logo3.1
    Contact Center Supervisor - Local Remote
    Brentwood, TN
    $31,292 - $56,926 (Glassdoor est.)
    Easy Apply
    1d
    Monitors calls for trends and opportunities for coaching. Develops performance improvement plans and initiates corrective action as needed.…
  • Advance Financial Logo3.4
    Call Center Supervisor
    Nashville, TN
    $40,000 (Employer est.)
    Easy Apply
    29d
    Measure team performance with key metrics such as call abandonment, calls waiting, etc. Anticipate escalation and take over calls when needed.…
  • Amazon.com Services LLC Logo3.7
    Sr. Manager, Customer Service Compliance
    Nashville, TN
    $33,552 - $72,568 (Glassdoor est.)
    30d+
    Completed bachelor's degree in business, economics, engineering or related field. Collaborate with internal partners to develop and deliver training reflective……
  • Vanderbilt University Medical Center Logo3.8
    Manager of Specimen Receiving, SendOut, and Contact Center Diagnostic Laboratories
    Nashville, TN
    30d+
    Medical Laboratory Supervisor license in the state of Tennessee or eligibility to obtain Medical Laboratory Supervisor license in the state of Tennessee.…
  • Lee Company Logo4.1
    Dispatch Supervisor Contact Center
    Franklin, TN
    $33,366 - $62,938 (Glassdoor est.)
    30d+
    3 to 5 years data entry/administrative experience. An office worker may also be expected to spend long hours in front of a computer screen.…
  • SMI Logo4
    Customer Service Supervisor
    Hermitage, TN
    $26,825 - $50,582 (Glassdoor est.)
    Easy Apply
    5d
    High school diploma or equivalent and at least one year prior experience in a supervisory position and an area of customer service, call center technology, or……
  • CareHarmony Logo3.4
    Call Center Supervisor
    Brentwood, TN
    $30,539 - $51,653 (Glassdoor est.)
    Easy Apply
    30d+
    Manage, develop, coach, and motivate PES remote team members to develop their skills to ensure that a high professional standard is achieved.…
  • HCTec Partners Logo3.5
    Service Desk Supervisor
    Brentwood, TN
    $36,930 - $66,338 (Glassdoor est.)
    30d+
    The main responsibility of the Supervisor is to supervisor, develop, and guide service desk analysts to ensure their ability to provide outstanding customer……
  • Deloitte Logo4
    Engagement Manager - DAS Global Contact Center
    Nashville, TN
    $85,921 - $161,113 (Glassdoor est.)
    30d+
    Partner with Solution/Application Architects to ensure that technical design, unit testing, deployment, and implementation requirements are properly documented.…
  • Lee Company Logo4.1
    Contact Center Supervisor
    Franklin, TN
    $35,683 - $65,109 (Glassdoor est.)
    30d+
    3 to 5 years data entry/administrative experience. An office worker may also be expected to spend long hours in front of a computer screen.…
  • Contact Center Supervisor (Bilingual)
    Nashville, TN
    $45,000 (Employer est.)
    Easy Apply
    5d
    Resolve escalated customer calls with complex issues. 2 years of experience in supervising a service-related field. High School Graduate or equivalent.…
  • AARDY Logo5
    Insurance Contact Center Director - AARDY Travel Insurance
    United States
    $90,000 (Employer est.)
    Easy Apply
    13d
    Familiar with building, monitoring and developing omni-channel centers, with experience in choosing, integrating and developing service stack ecosystems,……
  • Call Center Manager
    Murfreesboro, TN
    $34,347 - $78,879 (Glassdoor est.)
    Easy Apply
    23d
    Work with leadership and relevant department heads to develop a comprehensive phone, Text, Email, Chat strategy for outbound, inbound, and live interaction……

Jobs

Job TitleEmployerLocationSalary
Call Center DirectorMonogram Health, IncNashville, TN
Director, Contact CenterFLEETCORNashville, TN
Supervisor - Specialty Pharmacy Call CenterCVS HealthTennessee
Call Center Manager, Full Time (potential opportunity for GROWTH!)Alive Hospice, Inc.Nashville, TN
Assistant Director Patient Access, Call CenterParallonHendersonville, TN
Contact Center ManagerAIGBrentwood, TN
SAFETY EXAMINER SUPERVISOR 1 - FR CALL CENTER - 10202021 -23269State of TennesseeNashville, TN
Call Center SupervisorInnovative ConnectionsNashville, TN
Call Center Operations ManagerAdvanced Call Center Technologies, LLCNashville, TN
Senior Director, Call Center OperationsAsurionNashville, TN
Group Manager, Service Level Standards SupportAmazon.com Services LLCNashville, TN
Call Center Operations SupervisorNationsBenefitsNashville, TN
Learning Experience Program Manager, Consumer Customer ServiceAmazon.com Services LLCNashville, TN
Senior Manager, Call Center Sales and OperationsAsurionNashville, TN
Director, Call Center Sales and OperationsAsurionNashville, TN
Service Quality ManagerTerminixNashville, TN
Vendor Partner Manager, Call Center OperationsFLEETCORNashville, TN
Contact Center Supervisor - Local RemoteBrookdale Senior LivingBrentwood, TN
Call Center SupervisorAdvance FinancialNashville, TN
Sr. Manager, Customer Service ComplianceAmazon.com Services LLCNashville, TN
Manager of Specimen Receiving, SendOut, and Contact Center Diagnostic LaboratoriesVanderbilt University Medical CenterNashville, TN
Dispatch Supervisor Contact CenterLee CompanyFranklin, TN
Customer Service SupervisorSMIHermitage, TN
Call Center SupervisorCareHarmonyBrentwood, TN
Service Desk SupervisorHCTec PartnersBrentwood, TN
Engagement Manager - DAS Global Contact CenterDeloitteNashville, TN
Contact Center SupervisorLee CompanyFranklin, TN
Contact Center Supervisor (Bilingual)CorpExec PartnersNashville, TN
Insurance Contact Center Director - AARDY Travel InsuranceAARDYUnited States
Call Center ManagerOutdoor Adventures, Inc.Murfreesboro, TN
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