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Call center manager Jobs in Nashville, TN

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30 Jobs

  • QTC Management, Inc. Logo3.1
    QTC Management, Inc.
    Operations Manager-Call Center
    Nashville, TN
    $42,958 - $106,244 (Glassdoor est.)
    Easy Apply
    1d
    Bachelor’s degree from an accredited college preferably in a healthcare related field or equivalent experience/combined education.…
  • FLEETCOR Logo3.4
    Director, Contact Center
    Nashville, TN
    $42,692 - $92,780 (Glassdoor est.)
    Easy Apply
    30d+
    Our payment solutions provide our customers with a payment method designed to be superior to and more robust and effective than what they use currently, whether……
  • Customer Service Representative Supervisor
    Nashville, TN
    $20 Per Hour(Employer est.)
    Easy Apply
    14d
    Must have a minimum of 2 years supervisory experience in a customer service or call center environment. Must have a solid and stable work history.…
  • Call Center Supervisor
    Nashville, TN
    $45,000 (Employer est.)
    Easy Apply
    15d
    Resolve escalated customer calls with complex issues. 2 years of experience in supervising a service-related field. High School Graduate or equivalent.…
  • AIG Logo3.6
    Contact Center Manager
    Brentwood, TN
    $46,868 - $99,091 (Glassdoor est.)
    30d+
    Ability to forecast, train and staff within a high-volume contact center environment. Lead contact center efforts in testing and execution of key projects……
  • BlueCross BlueShield of South Carolina Logo3.6
    Claims Customer Service Supervisor (Nashville, TN) - CGS
    Nashville, TN
    $33,725 - $65,972 (Glassdoor est.)
    7d
    We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. One year of leadership experience including scheduling……
  • Parallon Logo3.3
    Assistant Director Patient Access, Call Center
    Hendersonville, TN
    $30,909 - $63,337 (Glassdoor est.)
    6d
    Bachelor's Degree in Business or related field required. This individual demonstrates strong commitment to customer relationships by taking ownership of issues……
  • Advance Financial Logo3.5
    Call Center Supervisor
    Nashville, TN
    $40,000 (Employer est.)
    Easy Apply
    5d
    Measure team performance with key metrics such as call abandonment, calls waiting, etc. Anticipate escalation and take over calls when needed.…
  • Frontdoor Logo3.1
    Manager Contact Center
    Nashville, TN
    $52,146 - $99,965 (Glassdoor est.)
    23d
    Responsible for driving achievement of assigned goals, metrics and key performance indicators. Ensures continuous review and analysis of processes and……
  • Amazon.com Services LLC Logo3.7
    Program Manager, Social Media Customer Service
    Nashville, TN
    $34,428 - $78,017 (Glassdoor est.)
    4d
    Sensitive to clients’ needs, can develop trusting client relationships. Develop training and communications as needed using strategies defined by the team.…
  • Innovative Connections Logo4.2
    Call Center Supervisor
    Nashville, TN
    $31,873 - $67,228 (Glassdoor est.)
    30d+
    Provide guidance on benefit plan coverage and answer employee questions pertaining to their coverage. Accurately enrolling employees (face-to-face or via……
  • NationsBenefits Logo3.3
    Call Center Operations Supervisor
    Nashville, TN
    $37,559 - $80,405 (Glassdoor est.)
    Easy Apply
    30d+
    Ensures inbound calls are answered in accordance to individual Client Brand Service Standards, and consistently meets or exceeds Quality Assurance criteria……
  • Amazon.com Services LLC Logo3.7
    Sr. Operations Program Manager, Service Level Standards Support
    Nashville, TN
    $58,528 - $127,084 (Glassdoor est.)
    30d+
    Leading and developing a team of front line managers; responsible for the overall direction, coordination and evaluation of the team.…
  • SHR Talent Logo4.4
    eCommerce Customer Service Manager
    Nashville, TN
    $33,800 - $65,012 (Glassdoor est.)
    14d
    Experience with eCommerce site management tools such as Shopify, Magento or other eCommerce platforms preferred.…
  • CGS Administrators Logo4
    Claims Customer Service Supervisor (Nashville, TN) - CGS
    Nashville, TN
    $30,835 - $61,926 (Glassdoor est.)
    7d
    We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. One year of leadership experience including scheduling……
  • Amazon.com Services LLC Logo3.7
    Sr. Customer Service Compliance Manager
    Nashville, TN
    $37,873 - $77,906 (Glassdoor est.)
    30d+
    Completed bachelor's degree in business, economics, engineering or related field. Collaborate with internal partners to develop and deliver training reflective……
  • Amazon.com Services LLC Logo3.7
    Group Manager, Service Level Standards Support
    Nashville, TN
    $33,995 - $74,272 (Glassdoor est.)
    30d+
    Leading and developing a team of front line managers; responsible for the overall direction, coordination and evaluation of the team.…
  • Alive Logo2
    Director, Intake, Admissions & Call Center (Advanced Practice Nurse Required)
    Nashville, TN
    $39,230 - $94,339 (Glassdoor est.)
    30d+
    Advanced Practice Nurse with a current Tennessee nursing license or compact state license. Current and valid Tennessee driver’s license.…
  • HarperCollins Publishers Logo3.6
    Direct to Consumer/eCommerce Customer Service Manager
    Nashville, TN
    $27,422 - $59,725 (Glassdoor est.)
    19d
    This manager will own many aspects of support ranging from building tools and training to driving initiatives to improve day to day processes.…
  • SMI Logo
    Customer Service Supervisor
    Hermitage, TN
    Easy Apply
    30d+
    High school diploma or equivalent and at least one year prior experience in a supervisory position and an area of customer service, call center technology, or……
  • Aramark Logo3.4
    Contact Center Supervisor - GBS
    Nashville, TN
    30d+
    Position entails supervising a team of 15-20 contact center agents, providing direction and guidance to maximize operational efficiency and deliver a world……
  • Carrington Mortgage Holdings, LLC Logo3
    Customer Service Supervisor
    Brentwood, TN
    $34,281 - $59,052 (Glassdoor est.)
    30d+
    Assist in answering escalated borrower inquiries and answer complex/general questions from team. Ability to communicate with individuals utilizing a telephone;……
  • Genesco Inc Logo3.9
    POS Service Desk Supervisor
    Nashville, TN
    $25,229 - $40,821 (Glassdoor est.)
    5d
    Bachelor’s degree in a technical field such as computer science and/or 3-4 years equivalent work experience supervising technical support teams.…
  • ARDX Logo
    Training Manager, Contact Center
    United States
    Easy Apply
    30d+
    5+ years' experience in a call center environments in the healthcare field. Identifying the learning needs of the call center agents and proactively……
  • Sourcepoint, Inc. Logo4.1
    Manager - Customer Care (In Office: Houston)
    United States
    $60,000 - $65,000 (Employer est.)
    24h
    Ability to listen effectively, utilize deductive reasoning & negotiation skills resulting in timely professional feedback at all levels.…
  • ARDX Logo
    Quality Manager, Contact Center
    United States
    Easy Apply
    30d+
    Perform independent quality reviews and scoring of training products and content (scripted responses) used to support the CCO. Perform other duties as assigned.…
  • ARDX Logo
    Content Manager, Contact Center
    United States
    Easy Apply
    30d+
    This individual will provide support to the areas of training, content, quality assurance, CMS and the CCO with questions regarding complex issues relating to……
  • Call Center Manager
    Clarksville, TN
    $40,000 - $100,000 (Employer est.)
    Easy Apply
    16d
    Responsible to ensure regular account reviews and call listening is being conducted to ensure all Regulatory components of calls are being executed upon as well……
  • Outdoor Adventures, Inc. Logo2.7
    Call Center Manager
    Murfreesboro, TN
    $34,441 - $79,099 (Glassdoor est.)
    Easy Apply
    10d
    Work with leadership and relevant department heads to develop a comprehensive phone, Text, Email, Chat strategy for outbound, inbound, and live interaction……
  • Fortera Federal Credit Union Logo4.1
    Contact Center Manager
    Clarksville, TN
    $31,628 - $55,424 (Glassdoor est.)
    Easy Apply
    28d
    Finger Dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.…

Jobs

Job TitleEmployerLocationSalary
Operations Manager-Call CenterQTC Management, Inc.Nashville, TN
Director, Contact CenterFLEETCORNashville, TN
Customer Service Representative SupervisorKBMD & AssociatesNashville, TN
Call Center SupervisorCorpExec PartnersNashville, TN
Contact Center ManagerAIGBrentwood, TN
Claims Customer Service Supervisor (Nashville, TN) - CGSBlueCross BlueShield of South CarolinaNashville, TN
Assistant Director Patient Access, Call CenterParallonHendersonville, TN
Call Center SupervisorAdvance FinancialNashville, TN
Manager Contact CenterFrontdoorNashville, TN
Program Manager, Social Media Customer ServiceAmazon.com Services LLCNashville, TN
Call Center SupervisorInnovative ConnectionsNashville, TN
Call Center Operations SupervisorNationsBenefitsNashville, TN
Sr. Operations Program Manager, Service Level Standards SupportAmazon.com Services LLCNashville, TN
eCommerce Customer Service ManagerSHR TalentNashville, TN
Claims Customer Service Supervisor (Nashville, TN) - CGSCGS AdministratorsNashville, TN
Sr. Customer Service Compliance ManagerAmazon.com Services LLCNashville, TN
Group Manager, Service Level Standards SupportAmazon.com Services LLCNashville, TN
Director, Intake, Admissions & Call Center (Advanced Practice Nurse Required)AliveNashville, TN
Direct to Consumer/eCommerce Customer Service ManagerHarperCollins PublishersNashville, TN
Customer Service SupervisorSMIHermitage, TN
Contact Center Supervisor - GBSAramarkNashville, TN
Customer Service SupervisorCarrington Mortgage Holdings, LLCBrentwood, TN
POS Service Desk SupervisorGenesco IncNashville, TN
Training Manager, Contact CenterARDXUnited States
Manager - Customer Care (In Office: Houston)Sourcepoint, Inc.United States
Quality Manager, Contact CenterARDXUnited States
Content Manager, Contact CenterARDXUnited States
Call Center ManagerMSCB, IncClarksville, TN
Call Center ManagerOutdoor Adventures, Inc.Murfreesboro, TN
Contact Center ManagerFortera Federal Credit UnionClarksville, TN
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🔎What should I search on Glassdoor to find Call Center Manager jobs in Nashville, TN?
People who searched for Call Center Manager jobs in Nashville, TN also searched for call center supervisor, customer support manager, contact center manager, call center representative, supervisor call center team, help desk manager, customer care manager, team manager, helpdesk manager, director call center operations. If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.
📍What are the top cities near Nashville, TN with open Call Center Manager jobs?
There are open Call Center Manager jobs in several cities near Nashville, TN including Nashville, Brentwood, Clarksville, Murfreesboro, Hendersonville, Hermitage
🤝What companies are hiring for Call Center Manager jobs in Nashville, TN?
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