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Contact center manager Jobs in Nashville, TN

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31 Jobs

  • FLEETCOR Logo3.4
    FLEETCOR
    Director, Contact Center
    Nashville, TN
    $42,644 - $92,732 (Glassdoor est.)
    Easy Apply
    30d+
    Our payment solutions provide our customers with a payment method designed to be superior to and more robust and effective than what they use currently, whether……
  • QTC Management, Inc. Logo3
    Operations Manager-Call Center
    Nashville, TN
    $42,939 - $106,215 (Glassdoor est.)
    16d
    Bachelor’s degree from an accredited college preferably in a healthcare related field or equivalent experience/combined education.…
  • Customer Service Representative Supervisor
    Nashville, TN
    $20 Per Hour(Employer est.)
    Easy Apply
    10d
    Must have a minimum of 2 years supervisory experience in a customer service or call center environment. Must have a solid and stable work history.…
  • Alive Hospice, Inc. Logo3.4
    Director, Intake, Admissions & Call Center (Advanced Practice Nurse Required)
    Nashville, TN
    24h
    Advanced Practice Nurse with a current Tennessee nursing license or compact state license. Current and valid Tennessee drivers license.…
  • AIG Logo3.6
    Contact Center Manager
    Brentwood, TN
    $46,868 - $99,091 (Glassdoor est.)
    30d+
    Ability to forecast, train and staff within a high-volume contact center environment. Lead contact center efforts in testing and execution of key projects……
  • Frontdoor Logo3.1
    Manager Contact Center
    Nashville, TN
    $52,128 - $99,968 (Glassdoor est.)
    20d
    Responsible for driving achievement of assigned goals, metrics and key performance indicators. Ensures continuous review and analysis of processes and……
  • Amazon.com Services LLC Logo3.7
    Sr. Operations Program Manager, Service Level Standards Support
    Nashville, TN
    $58,460 - $126,976 (Glassdoor est.)
    29d
    Leading and developing a team of front line managers; responsible for the overall direction, coordination and evaluation of the team.…
  • BlueCross BlueShield of South Carolina Logo3.6
    Claims Customer Service Supervisor (Nashville, TN) - CGS
    Nashville, TN
    $33,705 - $65,958 (Glassdoor est.)
    4d
    We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. One year of leadership experience including scheduling……
  • Innovative Connections Logo4.2
    Call Center Supervisor
    Nashville, TN
    $31,873 - $67,228 (Glassdoor est.)
    30d+
    Provide guidance on benefit plan coverage and answer employee questions pertaining to their coverage. Accurately enrolling employees (face-to-face or via……
  • Parallon Logo3.3
    Assistant Director Patient Access, Call Center
    Hendersonville, TN
    $30,891 - $63,292 (Glassdoor est.)
    2d
    Bachelor's Degree in Business or related field required. This individual demonstrates strong commitment to customer relationships by taking ownership of issues……
  • Call Center Supervisor
    Nashville, TN
    $45,000 (Employer est.)
    Easy Apply
    11d
    Resolve escalated customer calls with complex issues. 2 years of experience in supervising a service-related field. High School Graduate or equivalent.…
  • Asurion Logo3.6
    Senior Manager, Call Center Sales and Operations
    Nashville, TN
    $39,432 - $90,209 (Glassdoor est.)
    15d
    Lead aspects of process improvement for the sales and subscriber retention strategy and projects including cost/benefit analysis, process analysis, data……
  • Amazon.com Services LLC Logo3.7
    Program Manager, Social Media Customer Service
    Nashville, TN
    $34,597 - $78,527 (Glassdoor est.)
    1d
    Sensitive to clients’ needs, can develop trusting client relationships. Develop training and communications as needed using strategies defined by the team.…
  • SHR Talent Logo4.4
    eCommerce Customer Service Manager
    Nashville, TN
    $33,785 - $65,000 (Glassdoor est.)
    11d
    Experience with eCommerce site management tools such as Shopify, Magento or other eCommerce platforms preferred.…
  • CGS Administrators Logo4
    Claims Customer Service Supervisor (Nashville, TN) - CGS
    Nashville, TN
    $30,819 - $61,908 (Glassdoor est.)
    4d
    We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. One year of leadership experience including scheduling……
  • Amazon.com Services LLC Logo3.7
    Group Manager, Service Level Standards Support
    Nashville, TN
    $33,965 - $74,275 (Glassdoor est.)
    30d+
    Leading and developing a team of front line managers; responsible for the overall direction, coordination and evaluation of the team.…
  • HarperCollins Publishers Logo3.6
    Direct to Consumer/eCommerce Customer Service Manager
    Nashville, TN
    $27,404 - $59,703 (Glassdoor est.)
    16d
    This manager will own many aspects of support ranging from building tools and training to driving initiatives to improve day to day processes.…
  • Advance Financial Logo3.5
    Call Center Supervisor
    Nashville, TN
    $40,000 (Employer est.)
    Easy Apply
    1d
    Anticipate escalation and take over calls when needed. Measure team performance with key metrics such as call abandonment, calls waiting, etc.…
  • Genesco Inc Logo3.9
    POS Service Desk Supervisor
    Nashville, TN
    $25,230 - $40,842 (Glassdoor est.)
    Easy Apply
    1d
    Bachelor’s degree in a technical field such as computer science and/or 3-4 years equivalent work experience supervising technical support teams.…
  • Aramark Logo3.4
    Contact Center Supervisor - GBS
    Nashville, TN
    30d+
    Position entails supervising a team of 15-20 contact center agents, providing direction and guidance to maximize operational efficiency and deliver a world……
  • NationsBenefits Logo3.3
    Call Center Operations Supervisor
    Nashville, TN
    $37,628 - $80,647 (Glassdoor est.)
    Easy Apply
    30d+
    Ensures inbound calls are answered in accordance to individual Client Brand Service Standards, and consistently meets or exceeds Quality Assurance criteria……
  • Amazon.com Services LLC Logo3.7
    Sr. Customer Service Compliance Manager
    Nashville, TN
    $37,873 - $77,906 (Glassdoor est.)
    30d+
    Completed bachelor's degree in business, economics, engineering or related field. Collaborate with internal partners to develop and deliver training reflective……
  • Carrington Mortgage Holdings, LLC Logo3
    Customer Service Supervisor
    Brentwood, TN
    $34,256 - $59,008 (Glassdoor est.)
    29d
    Assist in answering escalated borrower inquiries and answer complex/general questions from team. Ability to communicate with individuals utilizing a telephone;……
  • Alive Logo3.4
    Director, Intake, Admissions & Call Center (Advanced Practice Nurse Required)
    Nashville, TN
    $46,695 - $97,472 (Glassdoor est.)
    29d
    Advanced Practice Nurse with a current Tennessee nursing license or compact state license. Current and valid Tennessee driver’s license.…
  • SMI Logo4
    Customer Service Supervisor
    Hermitage, TN
    $26,980 - $50,781 (Glassdoor est.)
    Easy Apply
    30d+
    High school diploma or equivalent and at least one year prior experience in a supervisory position and an area of customer service, call center technology, or……
  • ARDX Logo
    Training Manager, Contact Center
    United States
    Easy Apply
    30d+
    5+ years' experience in a call center environments in the healthcare field. Identifying the learning needs of the call center agents and proactively……
  • ARDX Logo
    Quality Manager, Contact Center
    United States
    Easy Apply
    30d+
    Perform independent quality reviews and scoring of training products and content (scripted responses) used to support the CCO. EOE AA/M/F/Vet/Disability*.…
  • ARDX Logo
    Content Manager, Contact Center
    United States
    Easy Apply
    30d+
    This individual will provide support to the areas of training, content, quality assurance, CMS and the CCO with questions regarding complex issues relating to……
  • Outdoor Adventures, Inc. Logo2.7
    Call Center Manager
    Murfreesboro, TN
    $34,433 - $79,089 (Glassdoor est.)
    Easy Apply
    6d
    Work with leadership and relevant department heads to develop a comprehensive phone, Text, Email, Chat strategy for outbound, inbound, and live interaction……
  • Call Center Manager
    Clarksville, TN
    $40,000 - $100,000 (Employer est.)
    Easy Apply
    12d
    Responsible to ensure regular account reviews and call listening is being conducted to ensure all Regulatory components of calls are being executed upon as well……

Jobs

Job TitleEmployerLocationSalary
Director, Contact CenterFLEETCORNashville, TN
Operations Manager-Call CenterQTC Management, Inc.Nashville, TN
Customer Service Representative SupervisorKBMD & AssociatesNashville, TN
Director, Intake, Admissions & Call Center (Advanced Practice Nurse Required)Alive Hospice, Inc.Nashville, TN
Contact Center ManagerAIGBrentwood, TN
Manager Contact CenterFrontdoorNashville, TN
Sr. Operations Program Manager, Service Level Standards SupportAmazon.com Services LLCNashville, TN
Claims Customer Service Supervisor (Nashville, TN) - CGSBlueCross BlueShield of South CarolinaNashville, TN
Call Center SupervisorInnovative ConnectionsNashville, TN
Assistant Director Patient Access, Call CenterParallonHendersonville, TN
Call Center SupervisorCorpExec PartnersNashville, TN
Senior Manager, Call Center Sales and OperationsAsurionNashville, TN
Program Manager, Social Media Customer ServiceAmazon.com Services LLCNashville, TN
eCommerce Customer Service ManagerSHR TalentNashville, TN
Claims Customer Service Supervisor (Nashville, TN) - CGSCGS AdministratorsNashville, TN
Group Manager, Service Level Standards SupportAmazon.com Services LLCNashville, TN
Direct to Consumer/eCommerce Customer Service ManagerHarperCollins PublishersNashville, TN
Call Center SupervisorAdvance FinancialNashville, TN
POS Service Desk SupervisorGenesco IncNashville, TN
Contact Center Supervisor - GBSAramarkNashville, TN
Call Center Operations SupervisorNationsBenefitsNashville, TN
Sr. Customer Service Compliance ManagerAmazon.com Services LLCNashville, TN
Customer Service SupervisorCarrington Mortgage Holdings, LLCBrentwood, TN
Director, Intake, Admissions & Call Center (Advanced Practice Nurse Required)AliveNashville, TN
Customer Service SupervisorSMIHermitage, TN
Training Manager, Contact CenterARDXUnited States
Quality Manager, Contact CenterARDXUnited States
Content Manager, Contact CenterARDXUnited States
Call Center ManagerOutdoor Adventures, Inc.Murfreesboro, TN
Call Center ManagerMSCB, IncClarksville, TN
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🔎What should I search on Glassdoor to find Contact Center Manager jobs in Nashville, TN?
People who searched for Contact Center Manager jobs in Nashville, TN also searched for director customer service, call center director, call center team manager, customer service director, call center manager, call center analyst, call center supervisor, customer service manager, operations manager, support manager. If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.
📍What are the top cities near Nashville, TN with open Contact Center Manager jobs?
There are open Contact Center Manager jobs in several cities near Nashville, TN including Nashville, Brentwood, Clarksville, Murfreesboro, Hendersonville, Hermitage
🤝What companies are hiring for Contact Center Manager jobs in Nashville, TN?
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