Customer Support Lead Jobs in New York, NY | Glassdoor
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Customer Support Lead Jobs in New York, NY

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  • 5.0
    CourseHorse – New York, NY
    Est. Salary $45k-$77k
    6 days ago 6d
    CourseHorse is seeking a warm, friendly & fun Customer Ambassador to lead the charge when it comes to showing our students… to improve, and a hunger for feedback A natural ability to lead and inspire others Previous experience managing a team Deep…
  • 4.2
    littleBits – New York, NY
    Est. Salary $84k-$107k
    5 days ago 5d
    MARKETING LEAD: Experience developing consumer hardware/software products and technologies Experience leading product management… more revenue in different verticals Leverage customer data and voice of customer to identify and execute opportunities to improve…
  • 3.1
    HedgServ Holding L.P. – New York, NY
    EASY APPLY
    Est. Salary $125k-$177k
    5 days ago 5d
    emphasis on automated tests. Desired experiences: Team Lead of a small Agile development team Java – 8 years Spring or… portfolio management, regulatory & compliance reporting, tax support, and complete shadow accounting services, underpinned by SOC…
  • 1.6
    Hampton Forge – New York, NY
    EASY APPLY
    Est. Salary $23k-$38k
    14 days ago 14d
    role include field sales rep customer service, new customer set up and updates, trade show support, communications, forecasting… using the sample tracking form and process Customer service for sales reps and customers, including topics such as order and delivery…
  • 2.1
    Michael C. Fina – Long Island City, NY
    Est. Salary $24k-$37k
    17 days ago 17d
    client programs. The Customer Support Processor uses the appropriate judgment and initiative to respond to customers in an effective… Requisition Number 17-0004 Title Customer Support Processor (CE) City Long Island City State NY Description…
  • 3.7
    NFP – New York, NY
    Est. Salary $39k-$61k
    2 days ago 2d
    requirements of large corporations. The Customer Support Specialist is expected to provide server support and must have experience in web… programming. He or she will be expected to provide server support for in-house custom built database applications for our internal users…
  • 3.8
    Ingram Content – New York, NY
    19 days ago 19d
    its lead position and reputation by offering excellent service and creating innovative, integrated solutions. Our customers have… Ingram Content Group (ICG), is currently seeking a Sales & Support Representative with experience in book publishing, book marketing…
  • 4.0
    Hospital for Special Surgery – New York, NY
    Est. Salary $55k-$80k
    Today 44min
    requests for customers and IT employees that are assigned to Desktop Support. It is expected that the Desktop Support Lead have a high… Manager regarding staffing, workload and customer support issues. * The Desktop Support Lead is responsible for the smooth functioning…
  • 3.9
    DigitalOcean – New York, NY
    Est. Salary $130k-$189k
    2 days ago 2d
    accounts and the Customer Support and Trust & Safety teams to support our wider customer base Building and leading the right functional… Experience running customer enablement, training and onboarding programs Experience leading customer support operations Deep…
  • 4.2
    SimilarWeb – New York, NY
    19 days ago 19d
    will: Support customer facing teams by answering technical, feasibility and commercial questions. Join and lead meetings… and grow their market share. SimilarWebs Custom Solutions department leads all commercial activity regarding SimilarWeb Insights…
  • 5.0
    Bizly – New York, NY
    Est. Salary $30k-$48k
    19 days ago 19d
    Customer Support Lead The Customer Support Lead at Bizly is a ground-floor role that will focus first on providing the best… cultivating a growing team of support representatives QUALIFICATIONS Solid customer support experience, preferably 4-5 years…
  • 3.6
    Coach – New York, NY
    1 days ago 1d
    collateral Support customer email development (e.g., submit briefs, track timelines and results, etc.) Support digital and… Mgr, Customization Position Description: Coach was founded in 1941 as a family-run workshop, and today is a leading New York…
  • 4.1
    Signals Analytics – New York, NY
    Est. Salary $53k-$81k
    16 days ago 16d
    impeding customer's adoption. Provide proactive Onboarding support to designated customers to ensure a positive customer experience… time to value. Promote customer participation in Signals communities and utilization of chat/support mechanisms. Drive renewal…
  • 4.6
    Sisense – New York, NY
    Est. Salary $58k-$88k
    25 days ago 25d
    Technical Customer Success Manager to manage the post-sales relationship for assigned accounts, for building customer loyalty and… formats and contents to the audience and get heard Ability to lead and motivate, develop clear and creative solutions to complex…
  • 3.1
    S&P Global – New York, NY
    Est. Salary $106k-$170k
    3 days ago 3d
    strategy to support adoption of the changes required by a project or initiative Support communication efforts Support the design… resistance. As a Change Management Lead you will: Apply a structured methodology and lead change management activities Apply…
  • 4.3
    Celtra, Inc. – New York, NY
    26 days ago 26d
    new features and functionality within the platform to support customer objectives. Assist clients with ad hoc issues or questions… Develop a trusted advisor relationship with customers, to ensure each customer’s use of the Celtra platform aligns with its campaign…
  • 3.6
    XO Group – New York, NY
    Est. Salary $137k-$189k
    4 days ago 4d
    that matters! ABOUT THE LEAD ENGINEER ROLE AND OUR TEAM: Our ideal candidate is an experienced lead and team player who enjoys… with limited supervision and lead a small, fast moving team is a must. RESPONSIBILITIES: Lead a team of engineers by providing…
  • 3.1
    Guidepoint Global – New York, NY
    20 days ago 20d
    Application Support role in a professional environment. Experience with support ticket management and tracking. Strong customer service… seeking a Application Support candidate. This individual will be a point of contact when assisting customers for Password resets,…
  • 4.0
    WGSN – New York, NY
    26 days ago 26d
    TITLE: Technical Lead – Data Products DEPARTMENT: Technology LOCATION: New York City REPORTS TO: Director of Technical Delivery… Delivery – Data Products The Technical Lead – Data Products is an experienced developer and data lifecycle expert with an understanding…
  • 3.6
    Fidessa – New York, NY
    Est. Salary $78k-$112k
    24 days ago 24d
    e-mail Support, Trading Support Analysts also conduct regular on-site customer visits to provide product training and support for… Description Fidessa's Trading Support Analysts provide functional support for all customer requests across Fidessa's multi-asset…
  • 3.6
    Gap Inc – New York, NY
    9 days ago 9d
    The primary focus of the A/V Tech Lead is to help lead the transformation of audio/visual support at Gap Inc with a primary focus… productivity and customer satisfaction on an ongoing basis. Key Duties As the A/V Tech Lead you will: Help lead the transformation…
  • 5.0
    Frame.io – New York, NY
    Est. Salary $29k-$54k
    9 days ago 9d
    Frame.io community. About the Position The Frame.io Customer Support team delivers solutions, troubleshoot issues and provides… to help us achieve our vision. About the Support Team The Frame.io Support team is the most talkative in the office, because…
  • 3.2
    Grubhub – New York, NY
    Est. Salary $62k-$85k
    11 days ago 11d
    New York City, Chicago and London, GrubHub supports every order with 24/7 customer service. We want you to enjoy where you… and brightest in the tech industry. GrubHub Holdings Inc. leads in the mobile food-ordering industry with a portfolio of brands…
  • 4.5
    Greenhouse Software – New York, NY
    Est. Salary $45k-$65k
    11 days ago 11d
    about Greenhouse", Customer Support Specialists are a key piece of the Customer Success strategy. Customer Support sits at the intersection… As our customer-facing product experts at Greenhouse, the Customer Success team leads our efforts to evangelize Greenhouse as…
  • Canvs – New York, NY
    Est. Salary $54k-$84k
    18 days ago 18d
    directly with the Senior Manager, Customer Success in a client-facing role to deliver ongoing support and guidance around business… relationship-building and proactive support activities that in turn promote overall customer satisfaction, product adoption, retention…
  • 4.7
    Looker – New York, NY
    27 days ago 27d
    our customers love every aspect of Looker, from our products and technologies to our ease of doing business and our support. We… and communicate this knowledge to our customers as a critical participant in our customers’ ultimate success. You will demonstrate…
  • 2.1
    Michael C. Fina – Long Island City, NY
    Est. Salary $74k-$123k
    10 days ago 10d
    action and decision making, the RCC Training Lead is responsible for providing support, advice and guidance to a team of RCC Representatives… Representatives, ensuring excellent customer service is rendered at all times. The RCC Training Lead also ensures that all RCC Representatives…
  • 3.8
    Strategic Financial Solutions, LLC – New York, NY
    EASY APPLY
    Est. Salary $30k-$51k
    27 days ago 27d
    Providing Administrative support to the Sales Team Provide superior customer service Entering leads and conducting client analysis…
  • 4.4
    Logicworks – New York, NY
    EASY APPLY
    Est. Salary $45k-$71k
    24 days ago 24d
    Marketing, this role will also support initial and continued engagement of potential leads to support the transition from the marketing… Identify and qualify prospective customers, as well as maintain and nurture the sales pipeline Work leads from multiple marketing programs…
  • 2.7
    CDM Media USA – New York, NY
    Est. Salary $33k-$64k
    19 days ago 19d
    products in the U.S. Source and develop prospective sales leads Perform inside sales responsibilities including initial cold-calling… limits to what you can do. We pride ourselves on creating a supportive, team-orientated work environment that allows staff members…
  • 3.5
    Mellanox Technologies – New York, NY
    Est. Salary $101k-$148k
    2 days ago 2d
    enterprises customers in NY The role involved with leading Mellanox Ethernet products technical sales and customer engagements.… storage. We offer market-leading solutions that include adapter cards, switches, cables and software to support InfiniBand and Ethernet…
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