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Customer Support Lead Jobs in New York, NY

1,955 Jobs

  • 3.6
    Appway – New York, NY
    HOT
    Appways product and value proposition can best drive and support our customers journey. You will have a profound 360-degree expertise… Appway is looking for you! As a Customer Success Manager in Appway you are our customers Chief Adoption Officer and ensure they…
  • 3.7
    Canvs – New York, NY
    $70k-$107k(Glassdoor est.)
    HOT
    directly with the Senior Manager, Customer Success in a client-facing role to deliver ongoing support and guidance around business… relationship-building and proactive support activities that in turn promote overall customer satisfaction, product adoption, retention…
  • Ahold Ecommerce Sales – Jersey City, NJ
    EASY APPLY
    4 days ago 4d
    Company, a wholly-owned subsidiary of Ahold Delhaize - the world-leading food retailer, is an innovative and rapidly expanding eCommerce… benefits and we go above and beyond! Job Responsibilities Lead projects pertaining to the facility - growing systems / components…
  • 3.0
    Katz Media Group – New York, NY
    20 days ago 20d
    Posting Title. KATZ Media Group Job Summary: Support Billing Manager, Client Accounting in all aspects of managing… media and/or advertising agency billing preferred. Excellent customer service and communication abilities. Strong knowledge of Microsoft…
  • 3.3
    PitchBook Data, Inc. – New York, NY
    $35k-$50k(Glassdoor est.)
    20 days ago 20d
    PitchBook is looking for highly motivated and experienced CustomerSupport Specialists (CSS) with a passion for technology and an… have some fun while you are at it! The CSS will support CSMs (Customer Success Managers) and their accounts that are of strategic…
  • Scentbird – New York, NY
    13 days ago 13d
    retain these customers Requirements At least 4+ years experience in a Customer Retention Manager or a Customer Success Manager… and solve customers’ problems and a unique combination of proven talent and ability to dig deep into data, run customer interviews…
  • 3.8
    Fora Financial – New York, NY
    16 days ago 16d
    , we support small businesses in need of financing to sustain or grow their enterprise by providing innovative, customized, and… Fora Financial, located in NYC, is a leading financial services company providing working capital to small and mid-size businesses…
  • 1.7
    Hampton Forge – New York, NY
    EASY APPLY
    $25k-$41k(Glassdoor est.)
    28 days ago 28d
    role include field sales rep customer service, new customer set up and updates, trade show support, communications, forecasting… the sample tracking form and process Customer service for sales reps and customers, including topics such as order and delivery…
  • 4.4
    Celtra, Inc. – New York, NY
    11 days ago 11d
    new features and functionality within the platform to supportcustomer objectives. Assist clients with ad hoc issues or questions… Develop a trusted advisor relationship with customers, to ensure each customer’s use of the Celtra platform aligns with its campaign…
  • 4.4
    Scality – New York, NY
    $97k-$147k(Glassdoor est.)
    26 days ago 26d
    Scalitys customers include four of the top ten cable operators in the US, the second largest Telco in France, leading operators… Description: The Customer Solutions Engineer (CSE) will be responsible for the Design, Build and Support of our product or third…
  • 4.9
    Teachers Pay Teachers – New York, NY
    14 days ago 14d
    Job Description: Provide outstanding email based customer technical support for our community of sellers and buyers. Responsibilities… Represent the front line of the TpT customer experience Provide high-quality support in areas such as Mac/OS X and Windows…
  • 4.4
    Celtra, Inc. – New York, NY
    23 days ago 23d
    new features and functionality within the platform to supportcustomer objectives. Assist clients with ad hoc issues or questions… Develop a trusted advisor relationship with customers, to ensure each customer’s use of the Celtra platform aligns with its campaign…
  • 4.4
    Celtra, Inc. – New York, NY
    15 days ago 15d
    new features and functionality within the platform to supportcustomer objectives. Assist clients with ad hoc issues or questions… Account Manager responsible for our highest value customers to drive ongoing customer success, product adoption and benefit realization…
  • 4.2
    ISO – Jersey City, NJ
    11 days ago 11d
    benefits package. Verisk Analytics is a leading data analytics provider serving customers in insurance, natural resources, and financial… of Verisk, is a leading provider of information and analytics to the insurance industry. We’re seeking a Customer Relationship Associate…
  • 3.7
    Autodesk – New York, NY
    $106k-$147k(Glassdoor est.)
    9 days ago 9d
    is achieved Collaborate with peer organizations, dev ops, support organizations on technical issues and provide guidance. Interpret… chances are you’ve experienced what millions of Autodesk customers are doing with our software. Autodesk gives you the power…
  • 5.0
    Frame.io – New York, NY
    19 days ago 19d
    in 180+ countries. Support Representatives are responsible for working directly with our Frame.io customers to help them get started… as the bridge between our customers and our product design and development teams. 99% of support is done online through Intercom…
  • 4.7
    Procore Technologies – New York, NY
    EASY APPLY
    $59k-$96k(Glassdoor est.)
    18 days ago 18d
    Finance, Executive). Qualifications: Previous customersupport and/or implementation services experience on SaaS software… managing software customer success/service teams (i.e. onboarding specialists, implementation managers, customer success managers…
  • 3.9
    Taboola – New York, NY
    EASY APPLY
    $46k-$75k(Glassdoor est.)
    11 days ago 11d
    members of Taboola Global Technical Support Team. They provide system and application technical support while ensuring that all service… logs to identify and solve complex support issues that were escalated by 1st level support Write technical notes and troubleshooting…
  • 4.6
    Greenhouse Software – New York, NY
    EASY APPLY
    $72k-$110k(Glassdoor est.)
    HOT
    means introducing and leading organizational change. Our Customer Success Managers guide our customers to drive the success of… That means Customer Success at Greenhouse isnt just about relationship management. It requires digging into each customers organizational…
  • 3.9
    DigitalOcean – New York, NY
    $125k-$168k(Glassdoor est.)
    4 days ago 4d
    success by leading and growing our Customer Success Operations organization. Reporting to the VP of Customer Success and Support, the… relationships with our customers that help grow and scale business in the cloud. Our Customer Success and Support Operations teams…
  • 4.2
    Beyond – New York, NY
    5 days ago 5d
    expanding rapidly and we are looking to add an amazing IT SupportLead to our NYC team. Beyond leverages cloud based architectures… troubleshooting/configurations, problem solving skills, customer service/technical support Platforms: Extensive MAC OS, Chromebox, some…
  • 4.9
    Teachers Pay Teachers – New York, NY
    10 days ago 10d
    and teaching. The New York Times called the phenomenon we lead A Sharing Economy Where Teachers Win. Why do we do it?… looking for a passionate, experienced Product Marketing Manager Lead to join our team. This is a critical role for TpT as you will…
  • 3.9
    Taboola – New York, NY
    EASY APPLY
    13 days ago 13d
    looking for a smart, enthusiastic, passionate individual who will lead our global content policy setting efforts. This role is geared… digital content ecosystem. Responsibilities and skills: Lead and manage the research, analysis and launch of new content policies…
  • 5.0
    OwnBackup – Fort Lee, NJ
    NEW
    is looking for a CustomerSupport Specialist to join our excellent dynamic team that supports our customers primarily in the Salesforce.com… timely customer service/support by phone and email Handle complex and high level escalated inquiries from customers Qualifications…
  • 3.7
    Juniper Networks – New York, NY
    $86k-$133k(Glassdoor est.)
    11 days ago 11d
    and supporting DC centric customer opportunities. The goal is to enable Juniper to up-level our interaction with customers to a… teams, (ii) Juniper partners, and (iii) existing and potential customers – with the aim to become a trusted advisor and consultant…
  • 3.7
    Autodesk – New York, NY
    9 days ago 9d
    is achieved Collaborate with peer organizations, dev ops, support organizations on technical issues and provide guidance. Interpret… chances are you’ve experienced what millions of Autodesk customers are doing with our software. Autodesk gives you the power…
  • 3.5
    Verisk Analytics – Jersey City, NJ
    27 days ago 27d
    benefits package. Verisk Analytics is a leading data analytics provider serving customers in insurance, natural resources, and financial… been delivering data, analytics, and decision support services to our customers for more than 45 years. At Verisk, you’ll be part…
  • 3.7
    NBA – New York, NY
    13 days ago 13d
    League Pass purchase funnel Leadcustomer research projects and analysis including customer surveys and user testing Assist… Establish marketing customer metrics along with relevant scorecards for optimizing campaigns and the customer experience Partner…
  • 4.0
    Flatiron Health – New York, NY
    $78k-$122k(Glassdoor est.)
    6 days ago 6d
    Lead IT Support Engineer Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating… learn and contribute. As a Lead IT Support Engineer you will: Triage and manage our IT Support Ticket queue. You will be expected…
  • 5.0
    Bowman williams – New York, NY
    5 days ago 5d
    Lead Microsoft Systems Support Engineer The Lead Microsoft Systems Support Engineer will be responsible for Tier… escalation support as well as manage 20 key clients by working as their Virtual CIO. The Lead Microsoft Systems Support Engineer…
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