Job Type
Date Posted
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Escalation Engineer Jobs in New York, NY

714 Jobs

  • 4.4
    MongoDB – New York, NY
    $50k-$101k(Glassdoor est.)
    13 days ago 13d
    applications. The Escalation Manager is a critical role within Technical Services, working internally with our Engineering, Services,… alongside Engineering subject matter experts, who within MongoDB will need to be involved in order to resolve the escalation
  • Atlas Technica – New York, NY
    EASY APPLY
    NEW
    Experience is a big plus This role will act as an escalation point to Systems Engineer.… Sr. Systems Engineer We are seeking a Sr. Systems Engineer to join a rapidly growing MSP in the hedge fund vertical. This is…
  • 4.7
    Smartly.io – New York, NY
    $45k-$62k(Glassdoor est.)
    6 days ago 6d
    including supporting Alpha and Beta programs Handle support escalations Quickly resolve advertiser issues, including campaign performance… As a Service Operations Engineer, you’ll become an expert in what customers need and in solving their challenges hands-on. You…
  • 4.3
    MacTech – New York, NY
    EASY APPLY
    $46k-$75k(Glassdoor est.)
    HOT
  • 5.0
    Bowman williams – New York, NY
    $61k-$96k(Glassdoor est.)
    NEW
    Senior Windows Escalation Support Engineer We are seeking a Senior Windows Escalation Support Engineer to be the Tier… end-point Engineer for all client engineering and system administration issues. The Senior Windows Escalation Support Engineer will…
  • 4.5
    Wink – New York, NY
    EASY APPLY
    $80k-$117k(Glassdoor est.)
    HOT
    Incident management. You have experience with incident escalation and writing incident / post-mortem reports. You have a mind…
  • 4.5
    Signals Analytics – New York, NY
    $63k-$95k(Glassdoor est.)
    HOT
    installation, deployment, training, technical check-ups, and escalation management Ensure timely resolution of customer issues by… we are looking for a talented and business-minded Solutions Engineer who is the primary technical resource in setting up client…
  • 5.0
    Bowman williams – New York, NY
    $61k-$78k(Glassdoor est.)
    6 days ago 6d
    interacting with high-level Windows and VMware Engineers. Escalation Systems Administrator / NOC Description: Handling… for an Escalation Systems Administrator. There are currently three (3) positions open to join the team as a Escalation Systems…
  • 3.4
    Eze Castle Integration – New York, NY
    $69k-$101k(Glassdoor est.)
    5 days ago 5d
    multiple product correlation as well as escalation and repair performance information Escalates outage events and or impairments to… manages network problems and recommend the best solutions while escalating to higher tiers according to NOC procedures Performs initial…
  • 4.5
    Flow Traders – New York, NY
    $57k-$90k(Glassdoor est.)
    9 days ago 9d
    Responsibilities include, but are not limited to: Act as primary escalation point for traders Troubleshoot and optimize our in-house… applications and general office applications Analyse and escalate exchange related issues either directly with an Exchange or…
  • 2.4
    WebMD – New York, NY
    $61k-$93k(Glassdoor est.)
    NEW
    resolution. Perform direct hands-on problem resolution and escalation management for end-user troubles, application service interruptions… origin, disability, or veteran status The Tech Support Engineer (TSE) supports WebMD employees in-person, over the phone, and…
  • 3.4
    Vitals – Lyndhurst, NJ
    EASY APPLY
    $56k-$82k(Glassdoor est.)
    4 days ago 4d
    conventions, and metrics when preparing and providing such reports Escalate concerns about project/product/process quality in clear, timely… Vitals is looking for a Software Quality Engineer. The primary purpose of this role is to develop and execute manual tests…
  • 3.4
    Philips North America – New York, NY
    $56k-$70k(Glassdoor est.)
    NEW
    Job TitleNational Support Specialist- Network Escalations- CCNPJob Description In this role, you have the opportunity to… to the growth of Philips by mentoring PCCI customer facing engineers, focusing on improving capabilities! To succeed in this…
  • 2.1
    ASI System Integration, Inc. – New York, NY
    $44k-$65k(Glassdoor est.)
    18 days ago 18d
    maintenance, network troubleshooting and system administration · Escalate incident as necessary internally or to a 3rd party resource… Job Description Role: The Systems Engineer II is a Pre-sales engineer who will be responsible for assisting Account Executives…
  • 2.8
    Vidyo – Hackensack, NJ
    $45k-$72k(Glassdoor est.)
    NEW
    complexity Notify the management team of any potential escalations or complex problems in a timely manner Maintain interaction… Who you are: Bachelors degree in electrical engineering, computer science or a related field preferred. In lieu…
  • 3.4
    Eze Castle Integration – New York, NY
    $51k-$95k(Glassdoor est.)
    27 days ago 27d
    the event of system failure or disaster o Provides Tier 3 escalation to Client’s Support Team to diagnose and resolve issues in… 17-0072 Post Date 9/25/2017 Title Associate Network Engineer City New York State NY Description Join The Eze Castle…
  • 4.3
    AppDynamics – New York, NY
    10 days ago 10d
    capacity. Experience with escalation management and working closely with support, product, sales, and engineering. 5+ years experience… Customer Success Engineer @ AppDynamics Customer Success | Various locations About AppDynamics AppDynamics is the Application…
  • 4.4
    Clearpool Group – New York, NY
    $44k-$72k(Glassdoor est.)
    18 days ago 18d
    We are looking for a Windows Workstation Engineer to maintain our Workstations and Active Directory servers. Hands on experience…
  • 3.0
    Success Academy Charter Schools – New York, NY
    $84k-$149k(Glassdoor est.)
    10 days ago 10d
    tools, process and problem analysis. - Serve as a point of escalation for network troubleshooting and issue resolution. - Continuously… an accelerated SLA time for repair. - Perform appropriate escalations as needed to Management, and Tier 3 Network team. - Support…
  • 3.5
    Cushman & Wakefield – New York, NY
    $127k-$172k(Glassdoor est.)
    5 days ago 5d
    scheduled service contracts such as HVAC maintenance, elevator/escalators and Fire/Life Safety Systems. Directly involved in the bidding… Job Title Senior Engineer Manager Job Description Summary Leads and manages resources in support of facility infrastructure…
  • 2.7
    Mitel Networks – New York, NY
    $50k-$74k(Glassdoor est.)
    8 days ago 8d
    Contacts telecommunications engineering and sustaining support when issues require further escalation. May act as a liaison between… Field Service Engineer A global market leader in enterprise communications powering more than two billion business connections…
  • 3.7
    Hologic – New York, NY
    $57k-$82k(Glassdoor est.)
    6 days ago 6d
    managerial approval), in person, or via telephone as needed. Escalate customer issues and unresolved product problems to service… Hologic is seeking a full-time Field Service Engineer (FSE) to be based in, or near, Long Island, NY. Summary of Duties…
  • 4.0
    Taboola – New York, NY
    $48k-$77k(Glassdoor est.)
    4 days ago 4d
    logs to identify and solve complex support issues that were escalated by 1st level support Write technical notes and troubleshooting… Shanghai, Beijing, Seoul, Istanbul, and Tokyo. 2nd level engineers are skilled and technically competent members of Taboola Global…
  • 3.7
    DigitalOcean – New York, NY
    $190k-$283k(Glassdoor est.)
    NEW
    Own both day-to-day security incident and vulnerability escalation paths into the security function as well as forward facing… to join the DigitalOcean team as the Director of Security Engineering. In this pivotal role, you will be a key member of DigitalOceans…
  • 4.0
    PDT Partners – New York, NY
    $135k-$191k(Glassdoor est.)
    NEW
    disruptions and escalated incidents with a sense of urgency. Collaborate with network and storage engineers, as well as with… everything from the core tools used by our software engineers to our global trading engine. It comes as no surprise, then, that constantly…
  • 3.5
    CME Group – New York, NY
    $61k-$111k(Glassdoor est.)
    15 days ago 15d
    environments and scenarios in a rapid fashion Serve as an escalation point to the Network Operations team, to assist with troubleshooting… derivatives exchange, is interested in hiring a Lead Network Engineer for our global Network Support team. Our vision of the…
  • 3.8
    Namely – New York, NY
    $137k-$206k(Glassdoor est.)
    6 days ago 6d
    improve engineering processes and encourage good engineering practice? At Namely, we're looking for a Senior Web Engineer to join… technical skills to identify critical and impacting issues, escalate them and drive them to resolution. Strong quality assurance…
  • 4.1
    DOOR3 – New York, NY
    EASY APPLY
    $54k-$86k(Glassdoor est.)
    6 days ago 6d
    the trade such as case management, knowledge base, defect & escalation management. Experience supporting and troubleshooting eCommerce… Ecommerce Support Engineer We are is seeking a Customer Support Engineer to join the Ecommerce Support Team. This position…
  • 3.9
    Capital One – New York, NY
    $113k-$161k(Glassdoor est.)
    NEW
    issues. -Serve as an expert and knowledge source for the escalation of complex software/data application design and development… quest to change banking for good. Senior Data Engineer Senior Data Engineer position with Capital One Services II LLC in New…
  • 5.0
    Madison Sterns – New York, NY
    $67k-$100k(Glassdoor est.)
    NEW
    as needed and provide day to day operational support and  escalate issues Respond to trouble tickets Be part of on-call… IT Consulting Firm, is currenlty looking for a Senior Linux Engineer for a customer in New York. This is a 3 month right to hire…
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