IT Service Desk Manager Jobs in New York, NY | Glassdoor
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IT Service Desk Manager Jobs in New York, NY

  • 2.6
    Net@Work – New York, NY
    Est. Salary $37k-$68k
    25 days ago 25d
    professional development of the Service Desk team Identifies opportunities to simplify IT Service Desk operations through continuous… provide leadership and supervision to the PS/MS IT Service Desk team. Provide ITIL Service disciplines, covering Incident, Problem and…
  • 2.8
    Success Academy Charter Schools – New York, NY
    Est. Salary $44k-$73k
    10 days ago 10d
    Infrastructure, our Help Desk Manager will manage, optimize and grow our help desk team. The Help Desk Manager is a service-focused, technical… Help Desk team, you’ll set and raise the bar for all IT support while developing your team. Responsibilities - Manage the…
  • 3.7
    Sony Music – New York, NY
    Est. Salary $30k-$46k
    6 days ago 6d
    people to join our team. The Orchard is looking for an IT Service Desk Administrator to join our dynamic NYC team. Responsibilities… in person, via phone, and electronically. * Log all help desk interactions. * Diagnose and resolve technical hardware and…
  • 1.7
    ASI System Integration, Inc. – New York, NY
    17 days ago 17d
    services models including Service Desk, Out-tasking, and Lifecycle Services Successful sales of IT technology including Storage… for achieving individual IT sales goals in all verticals. This position reports to the Area Sales Manager. The successful candidate…
  • 3.3
    Vox Media – New York, NY
    Est. Salary $51k-$77k
    28 days ago 28d
    and Re/code (Tech Business). As Service Desk Manager you will report to the VP Corporate IT and will be responsible for managing… phases of the service desk support are coordinated, monitored, tracked and resolved appropriately with speed. As manager you will be…
  • 3.8
    Compass – New York, NY
    Est. Salary $41k-$63k
    1 days ago 20hr
    As Service Desk Manager you will join a growing team to implement and manage an outsourced Service Desk Team. You will be part… implementation of a Level 1 Service Desk with an onshore outsourced service provider Develop Service Level Agreements (SLAs) to…
  • 3.4
    Montefiore Medical Center – Yonkers, NY
    Est. Salary $31k-$46k
    Today 5hr
    known solutions Enter all incidents, requests into Service Desk Manager (tool) Keep all tickets up to date with all troubleshooting… Assign tickets to Group if known that Service Desk cannot resolve directly Keep Team Lead/Manager apprised of trend in tickets that…
  • 4.2
    Stack Overflow – New York, NY
    Est. Salary $71k-$140k
    13 days ago 13d
    workstation with huge monitor, ergonomic chair and height-adjustable desks A creative and fun environment where you are treated like… we actively encourage everyone to consider becoming a part of it.…
  • Column Technical Services – New York, NY
    18 days ago 18d
    fast-paced Healthcare IT Environment. The Service Desk Analyst is responsible for incoming Service Desk calls from employees of… IT Service Desk Analyst East 38th Street, NY, NY (Midtown Manhattan area) M-F 9-5:30pm (hour lunch) or possibly a 2nd shift…
  • 4.4
    Logicworks – New York, NY
    Est. Salary $45k-$71k
    24 days ago 24d
    Associate to join our growing team. Logicworks is a leading managed service provider and premier partner on AWS. We have ranked within… Specialists Sales Support Ownership of the Deal Desk Validation of CRM Records as well as ensuring that all paperwork…
  • 4.9
    JBCConnect – New York, NY
    Est. Salary $53k-$92k
    9 days ago 9d
    for any projects within the organization regarding IT Manage all Support Desk and Infrastructure projects, including end user support… locations, and all 3rd party service providers for any IT and POS support and administration Manage the preparation, configuration…
  • 1.9
    CareTech Solutions – New York, NY
    Est. Salary $38k-$56k
    2 days ago 2d
    closely with the CareTech Help Desk, as well as manage the relationship with the customer’s IT environment by monitoring the overall… Service Desk Client Executive The Service Desk Client Executive is responsible for managing on-site technical staff and is the…
  • 1.4
    NANA Regional Corporation – New York, NY
    Est. Salary $42k-$75k
    1 days ago 18hr
    PRIMARY FUNCTION The DEA Service Desk is the first stop for all IT user support\. The DEA Service Desk Customer Support administrators… and security, and thereby successfully continuing its mission\. The Service Desk is the main contact that customers have with SI…
  • 3.4
    Eze Castle Integration – New York, NY
    4 days ago 4d
    issues and challenges through the form of tickets in the service desk queue • Communicate with technical staff and escalate outstanding… Science or equivalent • 2+ years working in a support, service, or help desk role • Willingness and ability to mentor and lead others…
  • 3.3
    Lloyd Group – New York, NY
    Est. Salary $35k-$53k
    24 days ago 24d
    successful organizations. Our service delivery values garnered us a spot in the top 100 managed services providers, globally and… extraordinary individual, the Lloydian. Today we are seeking a Help Desk Analyst to be part of the Lloyd story. You'll be part of a team…
  • 2.9
    Community Access – New York, NY
    Est. Salary $56k-$90k
    5 days ago 5d
    Support, including providing excellent customer service, including help desk support to system users; Routinely visit sites, developing… Position Overview The IT Systems Manager is responsible for comprehensive administration and implementation…
  • Global Tech Solutions – Brooklyn, NY
    Est. Salary $36k-$55k
    24 days ago 24d
    Title: Level 2 Technician Department: Service Delivery Reports To: Support Manager Location: Brooklyn, NY FLSA Status:… motivated professionals to join the Team. We are a MSP (Managed Service Provider) with clients in more than 12 states. Global Tech…
  • 3.6
    Thomson Reuters – New York, NY
    Est. Salary $50k-$76k
    26 days ago 26d
    Description Manage program deliverables and the relationship with stakeholders and suppliers. Functional knowledge of Service Desk and… and Service Levels Metrics. The focus of this position is Service Desk Transition and Operational Governance. Ability to lead both…
  • 3.0
    Hachette Book Group USA – New York, NY
    Est. Salary $30k-$45k
    17 days ago 17d
    looking for a Service Desk Technician to join its IT Services Team. The IT Services Team consists of a team of Service Desk Technicians… experience levels to take ownership of projects. The Service Desk Technician will perform the following duties and responsibilities…
  • 3.0
    Red Payments – New York, NY
    2 days ago 2d
    permanent position. Reports to the Office and Customer Service manager. Qualifications: Good interpersonal skills. Spanish… professionalism and organization. Minimum 1 year administrative/front desk experience is preferred. Excellent verbal and written communication…
  • 2.4
    Bioclinica – New York, NY
    6 days ago 6d
    areas within IT and participate in IT meetings. Your goal in all activities will be to provide an effortless service experience.… accurate tier 2 and 3 level support to the IT department, operations and helpdesk. You will manage software inventory and work with vendors…
  • StratX IT Solutions, LLC – Long Island City, NY
    13 days ago 13d
    IT Help Desk Support Technician StratX IT Solutions is a Managed Service Provider looking for an experienced professional to… troubleshooting skills to be able to diagnose and repair a variety of IT issues. This candidate must be a highly proactive and reliable…
  • 2.6
    Net@Work – New York, NY
    27 days ago 27d
    of IT infrastructure within Net@Work’s Managed Services division to our clients. Responsibilities include daily Help Desk support… Office 365 management Soft Skills Passion for customer service and working with peers Excellent written and oral communication…
  • 3.0
    Dechert – New York, NY
    Est. Salary $64k-$102k
    20 days ago 20d
    Description PERSONAL CONTACTS: Works with Manager of Instructional Design and Sr. IT Training Manager to identify topics and appropriate… support to ensure user adoption of firm technology. Monitor Help Desk “How Do I” Tickets to identify training opportunities, and propose…
  • 4.0
    Frank Recruitment Group – New York, NY
    Est. Salary $58k-$102k
    15 days ago 15d
    multiple geographical locations. •Solely managed and owned an IT service desk, with 5+ direct reports. •Hands-on approach to management… Philadelphia Position Summary The IT Service Delivery Manager is responsible for all aspects of IT Service throughout America. Focusing…
  • 3.4
    TEKsystems, Inc – New York, NY
    4 days ago 4d
    Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support… In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution…
  • 4.9
    The Trade Desk – New York, NY
    Est. Salary $51k-$81k
    4 days ago 4d
    The IT Desktop Support Manager is responsible for administering, managing and supporting IT Services for THE TRADE DESK internal… resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment…
  • 3.4
    Eze Castle Integration – New York, NY
    16 days ago 16d
    issues and challenges through the form of tickets in the service desk queue • Communicate with technical staff and escalate outstanding… Science or equivalent • 1+ years working in a support, service, or help desk role • Able to type a minimum of 45 wpm • Knowledge…
  • 2.9
    Crestron – Rockleigh, NJ
    Est. Salary $37k-$57k
    1 days ago 18hr
    Crestron Electronics has an exciting opportunity for a Lead Service Desk Specialist within our Corporate Campus in Rockleigh, NJ.… support of desktop applications. * Adheres to IT standards as developed by the IT Services department * Mentors other support…
  • 3.2
    GroupM – New York, NY
    3 days ago 3d
    Auto req ID 12100BR Title Director, Trading Desk/Programmatic Company GroupM Location GroupM - New York, NY Job Category… business KPIs • Develop, apply and share best practices for desk operations, communications, campaign management, cross-departmental…
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