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Customer Experience Manager Jobs in Palo Alto, CA

7,473 Jobs

  • 4.9
    TripActions – Palo Alto, CA
    EASY APPLY
    $79k-$119k(Glassdoor est.)
    HOT
    ABOUT THE ROLE As a Customer Success Manager, you will be a trusted advisor to Mid-Market and SMB customers, helping them succeed… Bachelor’s degree 3+ years of experience in Customer Success, Account Management, or related customer-facing position within a rapidly…
  • 4.9
    TripActions – Palo Alto, CA
    7 days ago 7d
    and feedback from customers to close the loop on potential app and customer issues Escalates issues to Manager as needed to solve… needed QUALIFICATIONS 1-3 years experience in a tech support role or customer facing service role Effective oral and…
  • 4.9
    TripActions – Palo Alto, CA
    EASY APPLY
    7 days ago 7d
    ABOUT THE ROLE As a Customer Success Manager - SMB, you will be a driving new business growth, customer success and retention… onboarding program for our SMB customersManage all post-sales activity for SMB customers through strong relationship-building…
  • 4.2
    OpenGov – Redwood City, CA
    $84k-$126k(Glassdoor est.)
    8 days ago 8d
    geography. About the State Customer Success Manager Role OpenGov seeks to expand its talented Customer Success Management team with… Requirements Experience managing very large customers in a high-touch mode • >10 years of experience in Customer Success Management…
  • 3.8
    WePay – Redwood City, CA
    5 days ago 5d
    WILL DO Drive the developer experience vision and strategy. Manage the entire experience for developers starting from the… serve developers and internal customers through the API Work closely with product managers, engineers, designers, and technical…
  • 4.4
    Nyotron Information Security – Santa Clara, CA
    EASY APPLY
    $132k-$237k(Glassdoor est.)
    HOT
    Director of Global Customer Solutions will have full responsibility for leading our Customer Support and Managed Services Operations… Nyotron’s Managed Defense Services Build a great customer support and security analysts teams Identify common customer needs…
  • 3.6
    Applied Research Works – Palo Alto, CA
    EASY APPLY
    $61k-$93k(Glassdoor est.)
    28 days ago 28d
    interpersonal skills Past experience with project management, customer success, training and/or customer service Proactive, self-motivated… family! Our Customer Success Associates are responsible for ensuring the success of our clients by partnering with customers to effectively…
  • 3.8
    WePay – Redwood City, CA
    $120k-$168k(Glassdoor est.)
    7 days ago 7d
    variance analysis, and provide on-going support. Oversee and manage the continued development of budgeting, financial forecasting… organizational and project management skills with an ability to manage multiple, concurrent projects in order to meet aggressive deadlines…
  • 3.7
    Inflection – Redwood City, CA
    NEW
    Sales Manager will... Manage and close an inbound stream of identified mid-size to enterprise level business customers Make… GoodHire Regional Sales Manager (RSM) will actively prospect and close mid-size to enterprise business customers within a defined market…
  • 4.0
    shopkick – Redwood City, CA
    $38k-$61k(Glassdoor est.)
    Today 3hr
    Provide feedback and insights to Customer Service Manager to improve the processing of customer service requests Identify patterns… with and assist small off-site team of Customer Service Agents Manage both direct customer communication and foster internal communication…
  • 3.4
    Alliance Residential – Palo Alto, CA
    NEW
    goals and working in collaboration with the Business Manager, the Sales Manager will review marketing strategies to achieve the highest… As our Sales Manager you have the opportunity to use learned and gained knowledge to assist the Business Manager with daily operational…
  • 2.7
    William B + Friends – Palo Alto, CA
    EASY APPLY
    $44k-$70k(Glassdoor est.)
    NEW
    highly-motivated indivuduals to fill 1-2 job openings for Store Manager in several of our Los Angeles based locations! This is not… Visual Merchandising Requirements: 1+ years experience in a retail management position, preferably in a women's clothing…
  • 4.7
    Simplee – Palo Alto, CA
    9 days ago 9d
    opportunity: Simplee is looking for a Demand Generation Marketing Manager to play a key role in how the company drives pipeline growth… generation Prior experience writing effective, simple email content to support events Prior experience managing and negotiating…
  • 3.0
    NCSOFT – San Mateo, CA
    EASY APPLY
    $113k-$163k(Glassdoor est.)
    NEW
    meet business needs. Gather, manage and analyze various data to find business, customer and market insights Internal… polished presentations and identifying key takeaways Manage ad hoc projects as directed by executives and deliver key findings…
  • 4.2
    Security Public Storage – Redwood City, CA
    EASY APPLY
    16 days ago 16d
    people and customer service skills mandatory Computer skills a must Retail sales and marketing experience or mentality… important Organization and office skills required Storage experience a plus Benefits include: Competitive hourly wage…
  • 3.0
    NCSOFT – San Mateo, CA
    EASY APPLY
    $94k-$137k(Glassdoor est.)
    NEW
    meet business needs. Gather, manage and analyze various data to find business, customer and market insights Internal… vital to the success of the business. The Corporate Planning Manager will be on the frontlines evaluating the latest corporate performance…
  • 4.1
    EverString – San Mateo, CA
    $101k-$152k(Glassdoor est.)
    NEW
    Success Managers. A Success Manager is ultimately responsible for ensuring the post-sales optimization of EverString customers experience… Success Manager, you will be responsible for driving customer adoption and success. Your focus will be to make every customer in your…
  • 3.9
    Intermedia.net – Mountain View, CA
    $81k-$134k(Glassdoor est.)
    14 days ago 14d
    . Partner Development Manager will provide partners and customers with the highest standard of customer service through the sales… Development Manager will work with internal departments within Intermedia to ensure successful pre and post-sale experience for both…
  • GR8WORK Builders Inc. – Redwood City, CA
    EASY APPLY
    8 days ago 8d
    We seek to hire a Construction Operations and Production Manager who demonstrates exceptional leadership coupled with confident… General Summary: The Construction Operations and Production Manager, in conjunction with the company executive and production management…
  • 3.3
    Pet Food Express – Redwood City, CA
    EASY APPLY
    $36k-$56k(Glassdoor est.)
    NEW
    Assistant Store Managers are at the heart of our unique customer and employee experience. As Assistant Manager, youll work closely… comes from the trusting relationships we build with customers. Our customers come to us for expert advice, and the biggest part…
  • 3.5
    Lucile Packard Children's Hospital – Palo Alto, CA
    15 days ago 15d
    reports. Cultivates and provides exemplary customer service, assuring that customer service standards are consistently met or exceeded… the general nature, level and purpose of the job. Directs, manages, and coordinates the patient care, personnel, administrative…
  • 3.8
    WePay – Redwood City, CA
    $98k-$139k(Glassdoor est.)
    HOT
    WePay is looking for an outstanding Business Analytics Manager to join our growing fast-paced team. The ideal candidate knows… cultivated an open, supportive culture that cares deeply about customers and employees. It’s for this reason that we’re recognized…
  • 3.8
    WePay – Redwood City, CA
    $112k-$158k(Glassdoor est.)
    27 days ago 27d
    YOU WILL DO: WePay expects product managers to do whatever they can to serve our customers - we do not have rigid roles and responsibilities… Effectively lead cross-functional teams to deliver for our customers. Manage the product roadmap. Make business cases for new…
  • 3.7
    Tintri – Mountain View, CA
    $146k-$209k(Glassdoor est.)
    NEW
    field or equivalent experience. MBA strong plus. This position requires travel to customer and non-customer sites. DESIRED… inception to launch based on your industry experience, market research, and feedback from customers and prospects. You will work with the…
  • 4.0
    Nova Partners – Mountain View, CA
    16 days ago 16d
    Bachelor’s degree and experience in organizing, customer service, and project management Five years experience in the furniture… etc. Manage RFP process and selection of move vendors and other service consultants that may be required Manage the vendors…
  • 3.1
    Huawei Technologies – Mountain View, CA
    NEW
    communications Identify and manage tools to automate CRM process and analytics Manage ongoing CRM analytics, content,… based innovation to deliver a better future...faster. Sr. Manager of Website and CRM Location: Mountain View, CA (Device)…
  • Walmart Stores – San Jose, CA
    EASY APPLY
    1 days ago 16hr
    guidance to hourly Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are… retail experience and 1 year supervisory experience; OR 2 years general work experience and 1 year supervisory experience For…
  • 1.0
    Mighty Networks – Palo Alto, CA
    EASY APPLY
    20 days ago 20d
    We’ve got the dream job for an iOS developer/manager ready to take their career to the next level – leading a growing team of… Networks PRO apps that our Mighty Creators (what we call our customers) and their members LOVE Collaborate closely with Mighty…
  • 4.0
    Jobvite, Inc. – San Mateo, CA
    $99k-$145k(Glassdoor est.)
    1 days ago 13hr
    management experience. Have been involved as product manager in greater than 10 software product release cycles. Experience in a requirements… market the new release to customers. Strategic vision and translate into an actionable plan. Strong customer orientation. Excellent…
  • 3.5
    Lucile Packard Children's Hospital – Palo Alto, CA
    $80k-$111k(Glassdoor est.)
    22 days ago 22d
    and committees. Essential Functions Assists the manager in developing and monitoring the supply budget. Audits staff… performance evaluations in collaboration with the Practice Manager and as appropriate. Ensure the approved process for using…
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