Job Type
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Customer Support Engineer Jobs in Palo Alto, CA

4,594Jobs

  • 4.9
    TripActions – Palo Alto, CA
    EASY APPLY
    $79k-$119k(Glassdoor est.)
    19 days ago 19d
    Head of Customer Success and works with stakeholders across the company in Sales, Support, Marketing, Product, Engineering, and Finance… Strategic Business Reviews Work closely with Product and Engineering on identification/tracking of enhancement requests Handle…
  • 3.9
    WePay – Redwood City, CA
    $112k-$156k(Glassdoor est.)
    NEW
    hoc analyses to support high-priority projects from internal business units. How We Interview for Data Engineer? We want to… are proud to have cultivated an open, supportive culture that cares deeply about customers and employees. It’s for this reason that…
  • 4.3
    Datastax – Santa Clara, CA
    $80k-$120k(Glassdoor est.)
    NEW
    recommendations gathered by Support. Interface directly with customers on behalf of SupportEngineers as necessary, and serve as… growth, and overall readiness. Represent customer needs to Product Management and Engineering. Spearhead efforts to provide product…
  • 5.0
    Entytle – Palo Alto, CA
    EASY APPLY
    $93k-$132k(Glassdoor est.)
    HOT
    economics, or engineering Some development process experience Proven track record of successful customer engagements… data mining to supportcustomer deployments per Entytle SLAs Concurrent management of new and existing customers Work closely…
  • 3.9
    Tintri – Mountain View, CA
    $94k-$133k(Glassdoor est.)
    24 days ago 24d
    initiated technical calls from Customers, CustomerEngineers, or remote maintenance calls and Web Support Calls. You will be required… work closely with Engineering and other technical business units to increase knowledge and resolve customer issues. As a 24X7X365…
  • 3.9
    Tintri – Mountain View, CA
    $83k-$122k(Glassdoor est.)
    24 days ago 24d
    initiated technical calls from Customers, CustomerEngineers, or remote maintenance calls and Web Support Calls. You will be required… work closely with Engineering and other technical business units to increase knowledge and resolve customer issues. As a 24X7X365…
  • 4.1
    Instart Logic – Palo Alto, CA
    $122k-$158k(Glassdoor est.)
    17 days ago 17d
    culture a reality. As a DevOps engineer at InstartLogic, you will be fully embedded with an engineering team, operating as a virtual… Requirements: 10+ years experience in systems engineering / administration. Experience with Big Data stack - Kafka…
  • 4.8
    Branch – Palo Alto, CA
    $135k-$204k(Glassdoor est.)
    10 days ago 10d
    will be working on systems to support data processing and aggregation for our current customer facing products, as well as internal… infrastructure engineers Were Looking for Someone With: BS in Computer Science 4+ years Data Engineering experience…
  • 4.1
    Marketo – San Mateo, CA
    $59k-$87k(Glassdoor est.)
    10 days ago 10d
    will act as a Elite Technical SupportEngineer (Technical Account Manager) for a portfolio of customers, becoming their trusted technical… investment in the Elite Support service. You will manage the delivery of technical support for your assigned customers and the resolution…
  • 4.2
    Cloudera – Palo Alto, CA
    $132k-$199k(Glassdoor est.)
    9 days ago 9d
    Kafka that improve the customer experience and supportability of Kafka. The role requires an engineer with strong problem solving… Software Engineer for our Customer Centric Engineering team to work on Kafka. Responsibilities involve handling customer escalations…
  • 4.0
    DDN Storage – Santa Clara, CA
    $120k-$176k(Glassdoor est.)
    NEW
    provides Technical support to Sales Reps. The candidate will design solutions and proposals to meet customer-defined specifications… specifications, help customers define solution specifications, provide POC and Benchmark support. The candidate will provide written reports…
  • 4.4
    Capriza – Palo Alto, CA
    $53k-$77k(Glassdoor est.)
    5 days ago 5d
    As a SupportEngineer at Capriza, you will be a customer advocate, responsible for their continued enablement and an evangelist… platform. You will coordinate with Customer Success Managers and Customer Success Engineers to ensure production Zapps are running…
  • 3.8
    HackerRank – Palo Alto, CA
    $70k-$104k(Glassdoor est.)
    NEW
    Technical SupportEngineer you will apply your technical support expertise to independently diagnose and resolve complex customer issues… are looking to hire a Technical SupportEngineer (TSE) who can work closely with our customers and ensure fast and accurate response…
  • 4.0
    ATX Networks – San Jose, CA
    $52k-$82k(Glassdoor est.)
    HOT
    : The Field SupportEngineer will support pre and post sales activity by providing technical product support to internal and… Prepare cost analysis, engineering proposals, and assist with generating bills of materials, customer proposals and quotes related…
  • 4.7
    Qubole – Santa Clara, CA
    $97k-$141k(Glassdoor est.)
    12 days ago 12d
    incident Reproduce customer issues for diagnosis/ further analysis, passing acknowledged Service errors to Engineering team for fixing… comprehensive customersupport is one of the core strengths of the Qubole team. As a member of our Technical Support team - you will…
  • 3.9
    Adaptive Insights – Palo Alto, CA
    $79k-$122k(Glassdoor est.)
    9 days ago 9d
    languages with support for more than 190 currencies and exchange rates, the Adaptive Suite powers over 3,300 customers in more than… ideal candidate will be a full stack engineer helping to build out a metadata modeling engine. Required Skills: BS/MS in…
  • 4.0
    Talent Logic (Singapore) – Redwood City, CA
    15 days ago 15d
    Job title : CustomerSupportEngineer Job Number : 82123 Division : Information Technology Job Description… Description: . Being a CustomerSupportEngineer means you are an excellent communicator with great collaboration skills. In this…
  • 3.7
    Amazon – Palo Alto, CA
    $57k-$88k(Glassdoor est.)
    17 days ago 17d
    employees as our customers and provide timely, accurate, and professional support. A successful IT SupportEngineer excels in a fast-paced… employees as our customers and provide timely, accurate, and professional support. A successful IT SupportEngineer excels in a fast-paced…
  • 4.2
    AirXpanders – Palo Alto, CA
    $76k-$103k(Glassdoor est.)
    17 days ago 17d
    biomedical engineering or related field or equivalent work experience required 5+ years of process/manufacturing engineering of medical… associated with direct labor, scrap and rework. Perform DOE-type engineering and optimization studies. Perform Process Validation tasks…
  • 5.0
    Robinhood – Palo Alto, CA
    $50k-$61k(Glassdoor est.)
    22 days ago 22d
    Triage problems and questions to the appropriate Support and/or Engineering team(s) Proactively identify issues and trends as… Social Support Specialist: Bachelors Degree or equivalent work experience 2+ years working in CustomerSupport, preferably…
  • 4.5
    Zuora – San Mateo, CA
    $122k-$152k(Glassdoor est.)
    NEW
    As a Senior Sales Engineer, you will get the unique opportunity to work with Enterprise/Strategic customers as we continue to… time to be here. Job Description: Zuora Senior Sales Engineers work in the field, hand in hand with Zuora Enterprise/Strategic…
  • Global Interworks Staffing Solutions – San Jose, CA
    EASY APPLY
    $79k-$111k(Glassdoor est.)
    NEW
    Job Title - Software Developer/Engineer Location - San Jose, CA Number of Positions - 3 Contract Duration - Long Term… Familiarity with test-and-learn approaches using web and customer analytics data, understanding how these drive hypotheses-based…
  • 3.7
    Shockwave Medical – Fremont, CA
    EASY APPLY
    NEW
    of engineering principals, analysis, and empirical methods Develop solutions to design problems consistent with customer needs… Mechanical or Biomedical engineering or equivalent experience Minimum of 5 years’ experience in engineering preferably in the medical…
  • 4.2
    Malwarebytes – Santa Clara, CA
    EASY APPLY
    $59k-$90k(Glassdoor est.)
    NEW
    people to join us. Who We Need The B2B Technical SupportEngineer is a highly organized self-starter looking for a challenge… technical support case triage activities and work closely with other global Customer Success team members to convert customers into…
  • 4.7
    Qubole – Santa Clara, CA
    $111k-$156k(Glassdoor est.)
    12 days ago 12d
    incident Reproduce customer issues for diagnosis/ further analysis, passing acknowledged Service errors to Engineering team for fixing… comprehensive customersupport is one of the core strengths of the Qubole team. As a member of our Technical Support team - you will…
  • 4.2
    Nutanix – San Jose, CA
    $100k-$134k(Glassdoor est.)
    NEW
    junior and senior Systems Reliability Engineers, customer-facing engineers. You will support our systems in the field and provide… Working closely with Sales and Software Engineers, the SRE team acts as our customer’s champions and has guaranteed that not a…
  • 3.9
    Adaptive Insights – Palo Alto, CA
    $109k-$144k(Glassdoor est.)
    24 days ago 24d
    languages with support for more than 190 currencies and exchange rates, the Adaptive Suite powers over 3,300 customers in more than… looking for an experienced and energetic Senior QA Engineer to join our QA team currently located in Palo Alto, CA. This position will…
  • 4.5
    Rubrik – Palo Alto, CA
    $81k-$121k(Glassdoor est.)
    18 days ago 18d
    non-technical end users while also supporting a wide range of technologies. SupportEngineers may be required to be on-call on a… is currently looking for senior / staff level Technical SupportEngineers for early, mid and late day positions (6am-4pm, 8:30am…
  • 3.9
    WePay – Redwood City, CA
    $134k-$203k(Glassdoor est.)
    22 days ago 22d
    are proud to have cultivated an open, supportive culture that cares deeply about customers and employees. It’s for this reason that… We are looking for witty, clever and experienced software engineers with a great sense of humor who have a knack for building…
  • 3.9
    WePay – Redwood City, CA
    $125k-$189k(Glassdoor est.)
    HOT
    platforms of our customers while shielding them from fraud. You’ll be working with some of the best engineers in the world on a… are proud to have cultivated an open, supportive culture that cares deeply about customers and employees. It’s for this reason that…
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