Customer service quality monitoring coordinator Jobs in Pleasanton, CA | Glassdoor

Customer service quality monitoring coordinator Jobs in Pleasanton, CA

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  • 3.9
    CVHCare Home Health – San Ramon, CA
    Est. Salary $31k-$43k
    10 days ago 10d
    processes. Builds and monitors community and customer perceptions of CVH Home Health Services as a high quality provider of services… by providing essential intake documentation and coordinates with multiple service providers. Ensures maximum third party reimbursement…
  • Loctek Ergonomic – Livermore, CA
    EASY APPLY
    Est. Salary $39k-$68k
    15 days ago 15d
    Operation head and oversees the customer service team operation. He/She will also assist in coordinating shipping and receiving operations… the customer. Interacts with customers prior to and or after sale and maintains positive customer relations. Monitor online…
  • 2.6
    Alere – Livermore, CA
    Est. Salary $42k-$70k
    15 days ago 15d
    Assurance Coordinator provides quality monitoring for the Data Management and Training Logistics processes and standards. This role will… responsible for measuring and monitoring quality metrics in an effort to provide an excellent standard of service to patients and providers…
  • 4.0
    Neotract – Pleasanton, CA
    Est. Salary $51k-$103k
    5 days ago 5d
    and Quality to develop, implement, and manage customer service processes and procedures that comply with FDA and Quality System… of sales data. Customer Service Oversee high performing function of the Customer Service team related to order…
  • 3.0
    Civil Service Employees Insurance – Walnut Creek, CA
    Est. Salary $110k-$153k
    1 days ago 21hr
    delight with exception service Our customers deserve exceptional service and well made, high-quality insurance at a reasonable… software changes and their impact on production systems Monitor and support operation of production systems where necessary…
  • 2.6
    Alere Toxicology – Livermore, CA
    Est. Salary $39k-$65k
    18 days ago 18d
    Assurance Coordinator provides quality monitoring for the Data Management and Training Logistics processes and standards. This role will… responsible for measuring and monitoring quality metrics in an effort to provide an excellent standard of service to patients and providers…
  • 3.7
    eBay Inc. – San Jose, CA
    Est. Salary $116k-$145k
    15 days ago 15d
    admin and monitoring tools for a large scale, distributed component agile testing environment supporting hundreds of Quality Engineers… and plan testing activities for the broader team including coordinated integration testing for larger projects Mentor and train…
  • 4.0
    KAISER – Walnut Creek, CA
    Est. Salary $75k-$113k
    Today 3hr
    & regulations. - Demonstrated strong communication and customer service skills, problem-solving, critical thinking, & clinical… Coordinates with physicians, staff, and non-Kaiser providers and facilities regarding patient care. In conjunction with physicians…
  • 4.7
    Prometheus Real Estate Group – Mountain View, CA
    Est. Salary $54k-$90k
    5 days ago 5d
    landscape or other service contractors, including monitoring compliance with contract agreements, and monitoring and resolution of… income of the Neighborhood. The Neighborhood Service Manager provides a quality living environment for Neighbors and establishes…
  • 3.3
    AppleOne – San Jose, CA
    Est. Salary $28k-$40k
    Today 2hr
    safely and efficiently Coordinate with drivers and customers to assure high customer satisfaction Monitor driver performance and… effective manner. Coordinate with drivers and customers on all customer delivery related issues. Answer customer calls and develop…
  • 2.8
    Tiburcio Vasquez Health Center, Inc – Hayward, CA
    Est. Salary $49k-$74k
    1 days ago 1d
    Compliance and Quality Specialist will facilitate the development, coordination, implementation and evaluation of clinical quality improvement… Utilizes Quality Improvement and Risk Management tools and standards as guidelines to develop, implement, coordinate, evaluate…
  • 4.0
    KAISER – Walnut Creek, CA
    Est. Salary $75k-$113k
    Today 3hr
    & regulations. - Demonstrated strong communication and customer service skills, problem-solving, critical thinking, & clinical… Coordinates with physicians, staff, and non-Kaiser providers and facilities regarding patient care. In conjunction with physicians…
  • 4.0
    BHR – Pleasanton, CA
    17 days ago 17d
    data quality, including: cleaning test data, standardizing data, monitoring match rules, etc.-EHR Training and Coordination: Data… Data Coordinator will explore, adopt strategies, coordinate, and create workflows for improved processes. Data Coordinator will…
  • 2.7
    McGrath RentCorp – Livermore, CA
    Est. Salary $51k-$96k
    11 days ago 11d
    Position: Plan, coordinate and direct quality assurance and in-process inspections to ensure consistent quality of production.… improvement plans of processes, procedures and quality objectives. Monitor safety and occupational health programs to ensure…
  • 4.0
    KAISER – San Jose, CA
    Est. Salary $78k-$116k
    Today 3hr
    & regulations. - Demonstrated strong communication and customer service skills, problem-solving, critical thinking, & clinical… Coordinates with physicians, staff, and non-Kaiser providers and facilities regarding patient care. In conjunction with physicians…
  • 3.2
    Satellite Healthcare – San Jose, CA
    Est. Salary $67k-$88k
    4 days ago 4d
    and customer service standards. • Accountable for outstanding customer service to all external and internal customers. •… Management: • Quality Assessment Performance Improvement (QAPI): As a member of the QAPI team, monitors clinical data to identify…
  • 3.1
    Milestone Technologies, Inc. – Pleasanton, CA
    Est. Salary $52k-$76k
    1 days ago 1d
    Lead the Quality and Audit checks for Service Desk incident and task management Mentor technicians on customer service techniques… closely with Service Desk Manager to project manage, coordinate, prioritize, and maintain optimal service execution to goals and expectations…
  • 3.2
    US Foods – Pleasanton, CA
    Est. Salary $62k-$92k
    5 days ago 5d
    other departments to meet customer needs. Monitor call statistics (e.g., call volume, quality score card, inbound and outbound… the Sales Coordination team and relevant service and systems. Develop and implement procedures as necessary. Coordinate activities…
  • 2.4
    BioClinica – Newark, CA
    Est. Salary $59k-$96k
    3 days ago 3d
    Planning, monitoring and appraising job results Coaching, counseling and disciplining staff Initiating, coordinating and enforcing… manages quality assurance programs by Managing the hosting of Sponsor or Regulatory Agency audits and monitoring visits…
  • 3.2
    Satellite Healthcare – San Carlos, CA
    1 days ago 21hr
    Actively participates in facility’s Quality Assurance Improvement program by the use of data to monitor the outcomes of care processes… Nurse Customer Service • Responsible for driving the Satellite Healthcare culture through values and customer service standards…
  • 4.0
    KAISER – Fremont, CA
    Est. Salary $75k-$113k
    1 days ago 1d
    & regulations. - Demonstrated strong communication and customer service skills, problem-solving, critical thinking, & clinical… Coordinates with physicians, staff, and non-Kaiser providers and facilities regarding patient care. In conjunction with physicians…
  • 2.4
    DeltaTRAK, Inc – Pleasanton, CA
    Est. Salary $29k-$40k
    1 days ago 22hr
    leader in cold chain management solutions, environmental monitoring instruments and food safety products. DeltaTrak delivers our… employee documents with a high degree of integrity Travel coordinator experience a plus Additional Information DeltaTrak…
  • Avispa – Pleasanton, CA
    Est. Salary $41k-$61k
    23 days ago 23d
    partners and Service Providers. * Internal customers include ITEC and leadership of IT architecture and service delivery groups… budgets * Provide quality assurance of all projects * Track project deliverables using SharePoint, Service Now and other tools…
  • 3.0
    AlliedBarton – Pleasanton, CA
    Est. Salary $26k-$39k
    1 days ago 21hr
    and professional appearance Ability to provide quality customer service Ability to handle both common and crisis situations… with public and co-workers, view security monitors; includes hand/eye coordination Work in various environments including adverse…
  • 3.9
    Axelon, Inc. – Pleasanton, CA
    Est. Salary $48k-$77k
    28 days ago 28d
    partners and Service Providers. · Internal customers include ITEC and leadership of IT architecture and service delivery groups… budgets. · Provide quality assurance of all projects. · Track project deliverables using Sharepoint, Service Now and other tools…
  • 3.8
    Calix – San Jose, CA
    Est. Salary $107k-$164k
    9 days ago 9d
    supplier scorecards to measure quality and customer satisfaction metrics. On-going monitoring of vendor performance. Build and… Manager/Quality Manager (RM) who will coordinate and optimize the delivery of Professional Services into key customers. The RM…
  • 3.3
    Stanford Health – Palo Alto, CA
    4 days ago 4d
    patient-centered interactions. · Monitors the day-to-day work and schedules of Customer Resolution Specialists (as assigned… These responsibilities include, but are not limited to customer service, billing and/or patient account balance collection activities…
  • Lumen Solutions Inc. – San Ramon, CA
    Est. Salary $83k-$115k
    12 days ago 12d
    to develop and establish Quality Assurance standards and best practices. • Performs and coordinates system verification and validation… Perform and coordinate system verification and validation test activities utilizing various tools such as HP Quality Center/Selenium…
  • 2.4
    Unigen Corporation – Newark, CA
    Est. Salary $49k-$77k
    30+ days ago 30d+
    discusses solutions, coordinate communication and cooperation with customer and internal stakeholders around quality issues, plan corrective… supplier quality engineer to monitor supplier performance. 8. Perform other duties and tasks related to the Quality Manager function…
  • 4.0
    KAISER – Santa Clara, CA
    Est. Salary $64k-$109k
    Today 3hr
    implementing, and monitoring pulmonary standards. - Assists in coordinating Plans of Treatment and customer focused delivery of… Procedures to improve quality and service to members. - Manages Departmental staff in providing high quality, patient-focused, and…
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