Technical Customer Support Agent Jobs in Pleasanton, CA | Glassdoor
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Technical Customer Support Agent Jobs in Pleasanton, CA

49 Jobs

  • 3.0
    Actian Corporation – Palo Alto, CA
    $116k-$167k(Glassdoor est.)
    7 days ago 7d
    Performs technical accounting research on revenue contracts and prepared accounting memos to document and support accounting… the FAS 123R calculations and ensures compliance with technicalsupport merger and acquisition activities, including due diligence…
  • 4.3
    Ellie Mae – Pleasanton, CA
    4 days ago 4d
    User Report, etc) and maintain support databases as needed. Document details of all customer contacts (product issues, how to… relate to business and technical users. Able to translate technical instructions or concepts into non-technical easy to understand…
  • 2.4
    Corsair – Fremont, CA
    $88k-$128k(Glassdoor est.)
    10 days ago 10d
    support and technicalsupportagents and to facilitate resolution on escalated tickets. Directly manage TS agents and CS team utilizing… class customer and technicalsupport is experienced by all customers. Provide leadership to motivate a team of customer support…
  • 3.2
    Insurance Office of America – Pleasanton, CA
    EASY APPLY
    13 days ago 13d
    Sales Agent (Multi-Lines) success factors include: Cultivating referral relationships with internal partners, supporting client… Executive or Agent will be considered for this position.** Are you A licensed Personal Lines Account Executive or Agent with at…
  • 3.3
    Johnson Controls – Hayward, CA
    $42k-$64k(Glassdoor est.)
    6 days ago 6d
    related work experience, preferably within a service / sales, or technical work environment. Must have proficient computer skills within… Proactively contacts customers ensure customer satisfaction and a commitment to pay. Updates and retains customer account information…
  • 4.6
    Facebook – Menlo Park, CA
    NEW
    status of event support efforts and serves as liaison between vendors and clients. Owns the technicalsupport lifecycle and is… remote network infrastructure support. Manages technical resources within budget and client support schedule. Consistently delivers…
  • 4.0
    Apple – Santa Clara, CA
    NEW
    patents; providing technical and legal analysis; developing patent strategies; managing patent challenges; supporting patent transactions… Patent Counsel/Agent - patent prosecution Job Number: 113031936 Santa Clara Valley, California, United States Posted: Sep…
  • 4.5
    Lawrence Livermore National Laboratory – Livermore, CA
    7 days ago 7d
    for a Public Key Infrastructure (PKI) PIN Trusted Agent (PIN TA) to support the management of PKI cards and RSA tokens which includes… verification. Provide basic technical assistance to the user community by answering calls, emails, support requests, and walk-ins and…
  • 3.4
    Sunpower – San Jose, CA
    $80k-$109k(Glassdoor est.)
    NEW
    Description: A Manager of TechnicalSupport Operations is responsible for ensuring the success of our customers by effectively managing… and provide a high level of customer satisfaction through the delivery of world-class technicalsupport services. Your Impact:…
  • 4.0
    Equinix – San Jose, CA
    $54k-$65k(Glassdoor est.)
    7 days ago 7d
    change agent for implementation Identifies need for and reviews/approves global and business documentation (can be technical & non-technical… offshore) to meet business outcomes. Responsibilities CustomerSupport Ability to drive business/regional needs with minimal…
  • 4.3
    Box – Redwood City, CA
    $67k-$100k(Glassdoor est.)
    23 days ago 23d
    content, the TechnicalSupport Engineer is tasked with tackling, researching, and solving our customers toughest technical issues to… Platform grows, so will your need to be up-to-date. Be both a supportagent and advocate for a variety of subjects related to Enterprise…
  • 3.3
    ASUS Computer International – Fremont, CA
    6 days ago 6d
    Online Service Agent must be able to thrive in a fast-paced work environment where technicalsupport & customer service skills… the keys to success. As a member of the Customer Loyalty Management (CLM) team, the agent will monitor various web discussion forums…
  • 1.8
    Pharmacyclics – Sunnyvale, CA
    $126k-$227k(Glassdoor est.)
    23 days ago 23d
    success providing customer-oriented technology solutions environment. · Demonstrated success as a change agent leading significant… design, development, implementation, testing and overall technicalsupport to insure the IT infrastructure services environment meets…
  • Lawrence Livermore National Laboratory (LLNL) – Livermore, CA
    7 days ago 7d
    for a Public Key Infrastructure (PKI) PIN Trusted Agent (PIN TA) to support the management of PKI cards and RSA tokens which includes… verification. Provide basic technical assistance to the user community by answering calls, emails, support requests, and walk-ins and…
  • 4.1
    Adobe – San Jose, CA
    NEW
    Need to have an understanding of CRM systems, customersupport issues and Service Agent problems in your pursuit of helping the team… Dynamics CRM Technical Lead to augment our outstanding team and apply themselves to Adobe’s fast growing and changing Customer Experience…
  • 4.4
    Google – Mountain View, CA
    $99k-$149k(Glassdoor est.)
    5 days ago 5d
    experience. Google Technical Services is a global support and operations team, with a mission to delight our customers with care so… Document process flows and business requirements for agentCustomer Relationship Management (CRM) system. Qualifications…
  • 4.0
    Lam Research – San Jose, CA
    $154k-$228k(Glassdoor est.)
    NEW
    etc. Strong communication skills to communicate with customers, support personnel and management Strong creative thinking, problem… spotting key trends and correcting flawed processes Be the change agent representing the need for the implementation of technology solutions…
  • 3.4
    Milestone Technologies, Inc. – San Jose, CA
    7 days ago 7d
    Android HW Agents function as the level 3 support team for Android devices purchased through the Google Play store. The role is… important so the agent can effectively work with internal groups and our client’s end users. Ensure excellent customer satisfaction…
  • 4.0
    Cyara – Redwood City, CA
    $69k-$110k(Glassdoor est.)
    5 days ago 5d
    delight our customers, help them achieve success and create customers for life. The expectation of the Technical Account Manager… highest utility for the customer. We need someone who will be viewed as a trusted technical advisor by the customer, someone who cares…
  • 2.8
    Qualys – Redwood City, CA
    $107k-$153k(Glassdoor est.)
    NEW
    The TechnicalSupport Team is responsible for managing prompt resolution of global customer and partner service requests in a… secured environment. The TechnicalSupport Engineer (TSE) works closely with Development, QA, Operations, Customer Service, Finance,…
  • 4.3
    Contrast Security – Los Altos, CA
    $70k-$106k(Glassdoor est.)
    7 days ago 7d
    Position: TechnicalCustomer Success Manager Location: Los Altos, CA & East Coast About Contrast Security Software applications… " in Application Security Solution Job Focus As a TechnicalCustomer Success Manager, you will be responsible for the overall…
  • 3.3
    Highfive – Redwood City, CA
    $54k-$84k(Glassdoor est.)
    24 days ago 24d
    insights to engineers and supportagents about system performance, expectations, and issues Training support team on new troubleshooting… Delivering an exceptional customer service experience by working directly with customers to resolve complex technical escalations Effectively…
  • 4.3
    Intero Real Estate Services – Palo Alto, CA
    $21k-$35k(Glassdoor est.)
    NEW
    specialist, clerk, client, customer service specialist, representative, service specialist, technicalsupport, telephone… Job Description A Customer Service Sales Specialist (Real Estate) is a real estate agent who advises clients throughout…
  • 3.7
    Citrix – Santa Clara, CA
    $50k-$84k(Glassdoor est.)
    NEW
    and procedures. Travels as necessary to support the technical infrastructure and customers at company events and/or acquisitions.… experience in a help desk or technical environment At least 1 year of experience in a desk side support capacity AMERICAS ONLY:…
  • 3.7
    Best Buy – Dublin, CA
    $29k-$46k(Glassdoor est.)
    20 days ago 20d
    not on-site, Covert Agents work from home on a company issued computer providing remote technicalsupport for clients via the… the Geek Squad technicalsupport platform. Double Agents also help clients make savvy technology decisions and sell on-site services…
  • 3.6
    Child Family and Community Services – Union City, CA
    EASY APPLY
    20 days ago 20d
    The Office Administrative Support Assistant must demonstrate excellent communication, customer service and computer skills. The incumbent… injuries caused by equipment, exposure to chemicals (cleaning agents), and trash. Employees may be exposed to varying and unpredictable…
  • 2.8
    Qualys – Redwood City, CA
    $107k-$153k(Glassdoor est.)
    15 days ago 15d
    Description The TechnicalSupport Team is responsible for managing prompt resolution of global customer and partner service… secured environment. The TechnicalSupport Engineer (TSE) works closely with Development, QA, Operations, Customer Service, Finance,…
  • 3.4
    BAE Systems – San Jose, CA
    7 days ago 7d
    electronics, security, information technology solutions and customersupport and services. With headquarters in Arlington, Virginia,… Resume_CV_Menu":"Resume/CV manager","Search_Agent_Menu":"Search agent manager","Job_Cart_Menu":"Saved jobs","Saved_Draft_Menu":"Saved…
  • 5.0
    Playground Global – Palo Alto, CA
    $41k-$52k(Glassdoor est.)
    17 days ago 17d
    for new agents while reinforcing the training program Qualifications 1-2 years in a direct tech support/ customer service… and/or hospitality is acceptable) 1 year of supporting a hardware or technical product Experience with systems such as Zendesk…
  • 3.8
    8x8 – San Jose, CA
    $46k-$63k(Glassdoor est.)
    27 days ago 27d
    Analyze support trends and overall volume for a specific subject matter area Be available for Q&A during supportagent training… Description: A Tier 2 Technical SME plays a critical role in the support organization. While being the foremost support expert in their…
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