Real Time Analyst Jobs | Glassdoor

Real Time Analyst Jobs

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  • 3.5
    Amazon – Seattle, WA
    4 days ago 4d
    operations is hiring a Real Time Analyst. This individual will be responsible for monitoring and analyzing real time information for… Levels and ensure that SEA is receiving optimal volume. The Real Time Analyst monitors service levels and recommends tactical and…
  • 3.1
    Trusource Labs – Austin, TX
    4 days ago 4d
    We're looking for a Workforce Analyst - Real Time (Call Center Operations) to join our dynamic team! The Workforce Analyst is… activates, posting extra hours). Monitor, record, and escalate real-time schedule adherence impacts including tardiness, absenteeism…
  • 2.9
    Sutherland Global Services – Chesapeake, VA
    4 days ago 4d
    ACCOUNTABILITIES • Responsible for monitoring queues in real time to identify any risk to contractual KPIs like Service level… Communicates to the Program Management on program Service Levels (Real Time) via chat/email/call. • Requestion additional hours/…
  • 3.4
    Republic Services – Chandler, AZ
    1 days ago 18hr
    Summary: The RTM Analyst (Real-Time Management Analyst) is responsible for managing real-time contact volume and staffing in… of 1 year of real-time management experience in a contact center environment and previous experience with real-time management performance…
  • 2.8
    Sitel – Corning, NY
    13 days ago 13d
    or IEX to manager client KPIs and Sitel costs. Answering real time client queries regarding the queues and making corresponding… correct campaigns. Create and maintain attendance reports and real time KPI reports along with other duties as assigned Education…
  • 2.9
    24-7 Intouch Incorporated – Clearwater, FL
    18 days ago 18d
    innovative brands. ABOUT THE JOB The primary job function of a Real Time Analyst (RTA) is to monitor and manage call volume and agent…
  • 4.1
    Eventus Solutions Group – Lone Tree, CO
    5 days ago 5d
    Real-Time Analyst – Command Center Location: Englewood, CO Travel: N/A Reporting to: Manager Who… Who we are looking for: We are seeking a high caliber Real-Time Analyst with hands-on experience acting as the key point of…
  • 3.3
    Homesite Group – Phoenix, AZ
    21 days ago 21d
    opening for a Workforce Management (WFM) Real Time Analyst. As a Workforce Management Real-Time Analyst you will be responsible for… for managing call volume demand in real time. Ensure contact center service level targets are achieved while also keeping agents…
  • 3.4
    Republic Services – Chandler, AZ
    Est. Salary $45k-$74k
    8 days ago 8d
    Position Summary: The RTM Analyst (Real-Time Management Analyst) is responsible for managing real-time contact volume and staffing in… of 1 year of real-time management experience in a contact center environment and previous experience with real-time management performance…
  • 2.5
    Restoration Hardware – Tracy, CA
    5 days ago 5d
    The Workforce Real-Time Analyst requires previous call center experience, preferably with knowledge of call center related… objectives. Support to enterprise in a Scheduling and/or Real-time capacity as needed. Support Workforce System Administrator…
  • 2.8
    Allegheny Health Network – Pittsburgh, PA
    16 days ago 16d
    support resources - may cancel/reschedule planned activities in real time. * Monitors and documents unplanned activities for tracking…
  • Paradigm Solutions Corp. – Las Vegas, NV
    11 days ago 11d
    Systems or another related field. or 4 + years experience in Real time analysis, and reporting process/procedures with hands-on experience…
  • TELUS International - Las Vegas – Las Vegas, NV
    27 days ago 27d
    position performs analysis of real-time/intraday account performance. You are responsible for real-time planning and driving short-term… management team Real-time review of agent activity to ensure line adherence/SLA goals are met Monitors real-time metrics such…
  • 3.4
    TripAdvisor – Las Vegas, NV
    24 days ago 24d
    Apply Now Real Time Analyst at TripAdvisor (View all jobs) Las Vegas, NV Workforce Management Supervisor… by the real-time trends and backlog management. Conduct real-time monitoring of agents through the Verint real-time adherence…
  • 4.0
    Progressive Leasing – Draper, UT
    24 days ago 24d
    so, Progressive Leasing has an exciting opportunity for a Real Time Analyst. To perform this job successfully, an individual must… and CPA. Compiles, analyzes and interprets data and makes real time strategic and tactical recommendations to management through…
  • 2.8
    Sitel – Corning, NY
    13 days ago 13d
    or IEX to manager client KPIs and Sitel costs. Answering real time client queries regarding the queues and making corresponding… correct campaigns. Create and maintain attendance reports and real time KPI reports along with other duties as assigned Education…
  • 3.8
    Accolade – Scottsdale, AZ
    12 days ago 12d
    role looks like Real Time Administration Monitor call volume and key performance metrics in real time (i.e. ASA, Abandon…
  • 3.7
    TELUS International Philippines – Las Vegas, NV
    27 days ago 27d
    position performs analysis of real-time/intraday account performance. You are responsible for real-time planning and driving short-term… management team Real-time review of agent activity to ensure line adherence/SLA goals are met Monitors real-time metrics such…
  • 3.6
    Alliance Data – Columbus, OH
    Est. Salary $37k-$55k
    13 days ago 13d
    position in the Alliance Data Command Center encompasses both the real-time workforce management and systems support roles that are required… the Command Center team through the execution of advanced real-time strategies. The daily strategy changes greatly influence the…
  • 3.1
    System One – Linfield, PA
    22 days ago 22d
    driven by the real-time trends and known upcoming events. Conduct real-time monitoring of agents through the IEX real-time adherence… JOB DESCRIPTION The Real Time Adherence Analyst is responsible for the real-time monitoring of all queues/skill sets and making…
  • 3.6
    BCD Travel – Atlanta, GA
    Est. Salary $36k-$54k
    25 days ago 25d
    . Job Description: Real Time Workforce Analyst Job Summary: In a call center, responsible for forecasting the right…
  • Allegheny Health Network (Corporate) – Pittsburgh, PA
    17 days ago 17d
    support resources - may cancel/reschedule planned activities in real time. • Monitors and documents unplanned activities for tracking…
  • 2.8
    1-800-FLOWERS.COM, Inc. – Carle Place, NY
    4 days ago 4d
    As a member of the Real Time Operations Team, your role will be to proactively monitor the state of our contact center and information… of the Incident, this role will work with the rest of the Real Time Operations team to quantify/mitigate business impact. This…
  • 3.2
    Solugenix Corporation – San Antonio, TX
    20 days ago 20d
    investment management company in their search for a Work Management Real-time Analyst. Under the direct supervision of more senior staff… function, to complete the work management plan. Monitors "real-time" associate schedule adherence, identifies discrepancies and…
  • 4.0
    Johnson & Johnson – Monument, CO
    Est. Salary $41k-$70k
    14 days ago 14d
    Johnson & Johnson Health Care Systems Inc. is recruiting for a Real Time Workforce Management Analyst and will be primarily located… closely with peer groups throughout Global Supply Chain Real Time Workforce Management Analyst Responsibilities: • Managing…
  • 4.0
    US Transportation Command – Scott Air Force Base, IL
    EASY APPLY
    5 days ago 5d
    Job Title: REAL-TIME ANALYST (MISSION CONTROL ANALYST) Job Code: PH-MNL-13/03/2012 Location: Anywhere Category: BST… business. Position Summary The Real-Time (Mission Control) Analyst is responsible for real time monitoring, tracking, documenting…
  • ADCS Clinics, LLC – Maitland, FL
    EASY APPLY
    5 days ago 5d
    Position Summary: Candidate will serve as Workforce Management Real Time Analyst (RTA) in the Maitland, FL call center. The RTA will… operations. Monitor attendance and schedule adherence, including real time AUX mgmt. Processes schedule trade requests for posted schedules…
  • 3.3
    Grainger – Janesville, WI
    11 days ago 11d
    Position Description The Workforce management Real-Time analyst plays a critical role in assisting call center operations… position is responsible for reporting, staffing & scheduling, and real time productivity management for Graingers multi call centers.…
  • 3.3
    Randstad US – San Antonio, TX
    25 days ago 25d
    function, to complete the work management plan. Monitors "real-time" associate schedule adherence, identifies discrepancies and…
  • 2.5
    Enclara Pharmacia – Philadelphia, PA
    Est. Salary $56k-$94k
    19 days ago 19d
    effective coordination of required call center activities. The WFM Real Time Analyst will be cross trained in all other WFM functions and… production and non-production events in accordance with the real time demands for all associated media contacts. Essential Duties…
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