Escalation Engineer Jobs in Redmond, WA | Glassdoor
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Escalation Engineer Jobs in Redmond, WA

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  • 3.5
    ServiceNow – Kirkland, WA
    21 days ago 21d
    Escalation R&D Engineer Location: Seattle ServiceNow, The Enterprise IT Cloud Company, is the industry-leading cloud platform… Engage and collaborate closely with the ServiceNow R&D teams on escalated technical issues. Lead the resolution of critical technical…
  • Service-now.com – Kirkland, WA
    Est. Salary $68k-$98k
    5 days ago 5d
    Description Escalation R & D Engineer Location: Seattle ServiceNow, The Enterprise IT Cloud Company, is the industry-leading… and collaborate closely with the ServiceNow R & D teams on escalated technical issues. Lead the resolution of critical technical…
  • 3.0
    Posh Consulting – Redmond, WA
    Est. Salary $55k-$72k
    19 days ago 19d
    closely collaborate with engineering, operations and CSS engineers. The Senior Support EscalationEngineer is a critical role in… Title: Senior Support EscalationEngineer Location: Redmond, WA Duration: Full time Responsibilities include…
  • 3.6
    Amazon Web Services, Inc. – Seattle, WA
    Est. Salary $52k-$72k
    8 days ago 8d
    directly with the engineering teams within Amazon developing these new capabilities. The EscalationEngineer I will work as part… part of the AWS Support Escalation & Event Management (E2M) Team to identify widespread and systemic customer facing problems…
  • 3.6
    CommerceHub – Seattle, WA
    Est. Salary $67k-$107k
    20 days ago 20d
    CommerceHub is seeking a Site Reliability Engineer with an emphasis on handling escalations from the customer support team. You will… down time to resolution. Automate Everything! Being engineers, we hate doing the same task repeatedly. You will spend time…
  • 3.8
    Tableau Software – Seattle, WA
    Est. Salary $115k-$171k
    9 days ago 9d
    from some of the top performance engineers in Tableau while helping Support and Engagement Engineers solve cases *Who you are**… of maintaining high quality in your code. You know how to engineer solutions that balance robustness, scalability and performance…
  • 4.3
    Synapse Product Development – Seattle, WA
    4 days ago 4d
    line design and process optimization efforts Act as key escalation point and owner for issues regarding sourcing Facilitate… Our collaborative team is made up of multi-disciplinary engineers, manufacturing experts, and experienced project and business…
  • 3.6
    Philips – Bothell, WA
    Est. Salary $47k-$68k
    5 days ago 5d
    Job TitleNational Support Specialist- Network Escalations (West Region) Job Description In this role, you have the opportunity… to the growth of Philips by mentoring PCCI customer facing engineers, focusing on improving capabilities! To succeed in this…
  • Plugable Technologies – Redmond, WA
    Est. Salary $40k-$63k
    25 days ago 25d
    Do you love gadgets and love to help people? Come join our team! Plugable's mission is to deliver great technology…
  • 4.8
    Usermind – Seattle, WA
    Est. Salary $55k-$84k
    14 days ago 14d
    partner closely with product management and engineering on requirements and escalations. You will help your team and the business… to your customers, working as their internal advocate and escalation point to ensure all potential issues are addressed in a way…
  • 3.0
    Zetron – Redmond, WA
    Est. Salary $83k-$122k
    NEW
    to support project efforts. Accepts escalations from other Technical Support Engineers within the group as an SME (Subject Matter… product manual corrections/improvements to engineering for review via an engineering change process system and through direct consultation…
  • 3.5
    Sonos – Seattle, WA
    NEW
    alert runbook and train the Ops Center on how to respond and escalate issues. Deploy the service to the staging and production… and debug production issues. Help define troubleshooting/escalation procedures for production systems. Respond to and resolve…
  • 4.0
    Microsoft – Redmond, WA
    Est. Salary $105k-$149k
    NEW
    conduct impact assessments, manage risks, issues, actions, escalations, stakeholder alignment, schedules, deliverables, and IT/tools… The Enterprise Services Business & Operations (SBO) Process Engineering teams mission is to simplify, standardize and globalize the…
  • 4.3
    Synapse Product Development – Seattle, WA
    26 days ago 26d
    line design and process optimization efforts Act as key escalation point and owner for issues regarding sourcing Facilitate… Our collaborative team is made up of multi-disciplinary engineers, manufacturing experts, and experienced project and business…
  • 2.5
    Wave Broadband – Kirkland, WA
    Est. Salary $57k-$82k
    NEW
    co-operation with Engineering and internal customers. Handle escalated trouble calls and work closely with the NOC, engineering, field… as an escalation point for network events. Your skills will also be called on by the network test teams who will ask you to review…
  • 3.5
    Wells Fargo – Bellevue, WA
    Est. Salary $93k-$137k
    8 days ago 8d
    fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions… proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with…
  • 2.5
    Wave Broadband – Kirkland, WA
    Est. Salary $57k-$82k
    NEW
    . Handle escalated trouble calls and work closely with the NOC, engineering, field technicians, and telecommunications carriers… maintenance and implementation, as well as serving as an escalation point for network events. Your skills will be called to review…
  • 4.0
    A Place for Mom – Seattle, WA
    Est. Salary $59k-$89k
    5 days ago 5d
    system architectures. Manage Tier II and Tier III ticket escalations and perform on-call duties as needed. BS in Computer… Place for Mom is seeking a motivated and energetic Systems Engineer. We are looking for someone who can assist with the design…
  • 4.5
    Hanson Consulting Group – Redmond, WA
    EASY APPLY
    Est. Salary $62k-$93k
    26 days ago 26d
    time, and foster a collaborative attitude. Must act as an escalation point for technical and non-technical issues that is owned… Consulting Group is seeking an experienced and proven Lead Support Engineer to join our client’s team. An ideal candidate will have a wide…
  • 4.3
    OpenMarket – Seattle, WA
    Est. Salary $68k-$99k
    NEW
    Deliver as a Team. Does this sound like you? Platform Support Engineer Do you like to leave places better than you found them?… growth? OpenMarket is currently seeking Platform Support Engineers to help deploy software, automate tasks, build monitors, help…
  • 4.0
    Microsoft – Redmond, WA
    Est. Salary $93k-$127k
    4 days ago 4d
    Identify emerging trends or re-occurring escalation scenarios and drive engineering opportunities to mitigate and/or eliminate… investigate escalated incidents or incidents across multiple service dependencies, resolve them by using innovative engineering practices…
  • 1.0
    Ibiztek Solutions – Redmond, WA
    Est. Salary $69k-$100k
    4 days ago 4d
    directly without guidance from others. Available for on call escalations and advanced break fix problems and problem management. Facilitates… mix of development/automation and service engineering (ideally, a Service Engineer with some development background in web services…
  • 3.5
    EvergreenHealth – Kirkland, WA
    Est. Salary $86k-$121k
    Today 5hr
    calls, urgently analyze technical issues, address tier three escalations, work with the project manager on team related projects,… impending changes or agreed outages 10.Be available for other engineers and coach them to resolution 11.Participates in 24-7 on call…
  • 4.4
    DocuSign – Seattle, WA
    Est. Salary $62k-$90k
    18 days ago 18d
    customers and internal employees that may require escalation. Perform check of escalated issues found by internal team members prior… one year as a developer or 3+ years as a Software Engineer/Software Engineer in Test 4 years of advanced troubleshooting technical…
  • 3.6
    Apptio – Bellevue, WA
    Today 6hr
    global infrastructure upgrade project. You will also act as an escalation point for help desk in regards to network and telephony issues… Support for problems identified with systems. Will act as an escalation for Level 1 and Level 2 support. Participate in occasional…
  • 4.0
    Microsoft – Redmond, WA
    Est. Salary $116k-$157k
    5 days ago 5d
    teams for establishing partner engagement and escalation process. Provide engineering designs for different workloads around incident… call (24x7) as part of an escalation path. Previous working experience in an SRE or DevOps engineering model. Demonstrated ability…
  • 4.6
    Outreach – Seattle, WA
    Est. Salary $50k-$76k
    NEW
    together. The Role As a member of the Technical Support Engineer Team, you are the proactive front line and face of Outreach… do while improving our product. Being a Technical Support Engineer will require you to come up to speed on the product quickly…
  • 3.5
    ServiceNow – Kirkland, WA
    Est. Salary $80k-$120k
    NEW
    Escalation R&D Engineer (Solutions Engineer) Location: Seattle ServiceNow, The Enterprise IT Cloud Company, is the industry-leading… Engage and collaborate closely with the ServiceNow R&D teams on escalated technical issues. Lead the resolution of critical technical…
  • 3.2
    eTeam – Redmond, WA
    Est. Salary $49k-$78k
    6 days ago 6d
    responsibility for potential or desired follow-up services or problem escalation. The General Duties: General hardware break/fix…
  • 3.9
    Stryker – Redmond, WA
    Est. Salary $63k-$96k
    NEW
    Sr. Product Support Engineer in organizing and reporting on service engineering and sustaining engineering project portfolio for… Delegated technical support, field service, and depot repair escalated product services issues to triage, investigate, and bring…
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