Job Type
Date Posted
Salary Range
Distance

Product Customer Support Engineer Jobs in Redwood City, CA

6,297Jobs

  • 3.9
    WePay – Redwood City, CA
    NEW
    writers to execute on new products and features. Work closely with our Sales, Support, Engineering, Go-to-Market teams and our… serve developers and internal customers through the API Work closely with product managers, engineers, designers, and technical…
  • 3.9
    WePay – Redwood City, CA
    $138k-$194k(Glassdoor est.)
    HOT
    compliance processes Work closely with our Sales, Support, Engineering, and Go-to-Market teams to prioritize the roadmap and… Director of Product Management, Partner Experience, you will drive partner and merchant satisfaction through deep customer insights…
  • 3.9
    WePay – Redwood City, CA
    $112k-$158k(Glassdoor est.)
    22 days ago 22d
    teams to deliver for our customers. Manage the product roadmap. Make business cases for new products and features. Educate… WHAT YOU WILL DO: WePay expects product managers to do whatever they can to serve our customers - we do not have rigid roles and…
  • 3.1
    Roostify – San Francisco, CA
    $66k-$100k(Glassdoor est.)
    11 days ago 11d
    are seeking a talented ProductSupportEngineer to join our team. As a member of the Engineering team, you will combine your… feedback to the customer on a regular basis Liaise and work closely with internal Roostify Tier2/3 Support and Engineering teams on…
  • 4.3
    Datastax – Santa Clara, CA
    $80k-$120k(Glassdoor est.)
    NEW
    readiness. Represent customer needs to Product Management and Engineering. Spearhead efforts to provide product feedback and recommendations… recommendations gathered by Support. Interface directly with customers on behalf of SupportEngineers as necessary, and serve as…
  • 4.1
    Marketo – San Mateo, CA
    $59k-$87k(Glassdoor est.)
    10 days ago 10d
    will act as a Elite Technical SupportEngineer (Technical Account Manager) for a portfolio of customers, becoming their trusted technical… efficiency of customersupport and contribute to the knowledge base File enhancement requests and work with product management…
  • 5.0
    Figma – San Francisco, CA
    $79k-$140k(Glassdoor est.)
    NEW
    both company and product initiatives. Work with Content and Community teams to make sure efforts support GTM strategy.… across product team. Manage product collateral including figma.com, product demos, and training. Grow product adoption…
  • 3.9
    Kenandy – Redwood City, CA
    EASY APPLY
    $110k-$152k(Glassdoor est.)
    11 days ago 11d
    QA Automation Engineer strong with Selenium Webdriver and Java. Job Description: Work closely with product management and… engaging environment BA/BS in Computer Science, Mathematics, Engineering, or similar technical degree or equivalent experience. Bonus…
  • 4.2
    Zendesk – San Francisco, CA
    $130k-$195k(Glassdoor est.)
    8 days ago 8d
    projects. Work cross-functionally with Product Management, Product Design, Engineers, Analysts, and Marketing to define projects… Software Engineer to join the Zendesk Support Omnichannel Experience Team. The team is responsible for the experience of support agents…
  • 4.5
    Zuora – San Mateo, CA
    $122k-$152k(Glassdoor est.)
    NEW
    As a Senior Sales Engineer, you will get the unique opportunity to work with Enterprise/Strategic customers as we continue to… succeed in The Subscription Economy · Support sales and marketing at field events with product demonstrations and technical subject…
  • 3.6
    Inflection – Redwood City, CA
    $154k-$184k(Glassdoor est.)
    19 days ago 19d
    , including customers, employees, and the community. To wit: Innovative, high growth products that customers love Competitive… have strong customer service and documentation skills with the ability to balance project work with technical support. Youre ready…
  • 3.4
    Skillz Inc. – San Francisco, CA
    $76k-$104k(Glassdoor est.)
    NEW
    features like player matching, anti-cheating mechanisms, customersupport and a built-in loyalty program. Skillz accounts for more… and churn Your Skillz: Degree in math, statistics, engineering, computer science, economics or other quantitative field…
  • 4.9
    TripActions – Palo Alto, CA
    EASY APPLY
    $79k-$119k(Glassdoor est.)
    19 days ago 19d
    Head of Customer Success and works with stakeholders across the company in Sales, Support, Marketing, Product, Engineering, and Finance… & Strategic Business Reviews Work closely with Product and Engineering on identification/tracking of enhancement requests…
  • 3.1
    Shutterfly – Redwood City, CA
    $120k-$169k(Glassdoor est.)
    10 days ago 10d
    to success Experience working closely with engineering to balance technical, product and business trade-offs Strong interpersonal… tracking and enable the team to answer key product and business questions. Support other product managers in defining KPIs and technical…
  • 3.4
    Cox Automotive – Redwood City, CA
    $100k-$149k(Glassdoor est.)
    Today 9hr
    Description The Release Train Engineers (RTE) primary purpose is to support Agile Release Trains (ART) by steering them to… backlogs. Assisting in the execution of product vision Coordination of production support, and continuous improvement of operational…
  • 3.9
    Tintri – Mountain View, CA
    $94k-$133k(Glassdoor est.)
    24 days ago 24d
    initiated technical calls from Customers, CustomerEngineers, or remote maintenance calls and Web Support Calls. You will be required… provide senior or expert level tasks similar to Engineering for assigned products or skills. Uses judgment, creativity and sound…
  • 3.9
    Tintri – Mountain View, CA
    $83k-$122k(Glassdoor est.)
    HOT
    initiated technical calls from Customers, CustomerEngineers, or remote maintenance calls and Web Support Calls. You will be required… provide senior or expert level tasks similar to Engineering for assigned products or skills. Uses judgment, creativity and sound…
  • 4.0
    Lam Research – Fremont, CA
    $85k-$123k(Glassdoor est.)
    4 days ago 4d
    design engineering/software engineering. May be involved in customer installation and training. Provides support to customer/users… Provides technical support to field engineers, technicians, and productsupport personnel who are diagnosing, troubleshooting…
  • 4.0
    Freedom Financial Network – San Mateo, CA
    $69k-$92k(Glassdoor est.)
    NEW
    reporting Own and support production data warehouse objects Participate in daily scrums and work with data engineers to ensure data… what’s right for our customers, our employees, and our communities. THE OPPORTUNITY: As a BI Engineer with Freedom Debt Relief…
  • 3.8
    Imperva – Redwood City, CA
    $116k-$175k(Glassdoor est.)
    NEW
    Security, is looking for a ProductSupportEngineer to join the Global Customer and ProductSupport Team, to be located at our… and as a ProductSupportEngineer, for our diverse and industry leading customers, you will be part of the Global Support Team working…
  • 4.3
    Datastax – San Francisco, CA
    $164k-$229k(Glassdoor est.)
    Today 9hr
    tight, integrated relationships with Product Management, Engineering and Sales. The Product Marketing Manager is a strategic thinker… trends and innovations, and work closely with Product Management / Engineering to ensure the priorities from the market are properly…
  • 4.2
    Zendesk – San Francisco, CA
    $61k-$90k(Glassdoor est.)
    4 days ago 4d
    troubleshooting skills, are driven to help customers and have the ability to dive deep into a new product to learn it inside and out. Required… Blackberry At least two years of technical support experience At least two years in a customer service role Knowledge of HTML, XML,…
  • 4.9
    C3 IoT – Redwood City, CA
    $111k-$157k(Glassdoor est.)
    Today 11hr
    working closely with our Engineering team. You will also have the opportunity to interact with our customers and help synthesize their… Define functional requirements and author detailed product specifications Support the development of area level documentation for…
  • 3.6
    Proteus Digital Health, Inc. – Redwood City, CA
    $73k-$116k(Glassdoor est.)
    4 days ago 4d
    ProductSupport Specialist Essential Responsibilities Gain an in-depth understanding of the product portfolio Review… potential adverse events using proper forms Liase with CustomerSupport and Safety Reporting groups as needed Report potential…
  • 4.3
    Box – Redwood City, CA
    $168k-$248k(Glassdoor est.)
    Today 6hr
    satisfied our customers regulatory requirements. The Governance engineering team is responsible for products like Legal Holds… people to join our team to work closely with our product and other engineering teams to define the future of our governance offering…
  • 4.1
    CAKE – Redwood City, CA
    $38k-$53k(Glassdoor est.)
    10 days ago 10d
    operations, product management, etc. on situations and concepts affecting CAKE’s customers Work with CustomerSupport Team to document… About The Role The CustomerSupport Representative Tier, II will provide superior customersupport to CAKE restaurants and…
  • 3.5
    Alteryx – San Mateo, CA
    $169k-$256k(Glassdoor est.)
    NEW
    years of relevant B2B technology sales engineering, product management and/or product marketing experience is required. Past… programs. Drive market and customer insight that contributes to the production of Product Requirements Documentation (PRDs…
  • 4.4
    Couchbase – Mountain View, CA
    $92k-$132k(Glassdoor est.)
    10 days ago 10d
    groups (engineering, marketing, support, sales, etc.) as well as customers and partners to drive feature priorities, product releases… releases and customer engagement Contribute to internal and external product-related content like sales collateral, feature blogs…
  • 4.3
    Box – Redwood City, CA
    $107k-$151k(Glassdoor est.)
    NEW
    ultimately making sure our customers love Box! This includes helping product managers, designers, and engineers decide which features… Analytics team as a Product Analytics Manager. In this role, you will work with our Product Management and Engineering teams, driving…
  • 4.2
    BayOne Solutions – Redwood City, CA
    $63k-$110k(Glassdoor est.)
    4 days ago 4d
    technical support to partners, sales engineers and post-sales consultants via telephone, email and the web. Reproduce product behaviors… Quality Assurance and Engineering teams to provide assistance in identifying, reporting and resolving product defects. Author, edit…
Page 1 of 210
Unlock Your Free Employer Account