Help Desk Analyst Jobs in Reston, VA | Glassdoor
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Help Desk Analyst Jobs in Reston, VA

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  • 2.9
    Housing Opportunities Commission – Kensington, MD
    Est. Salary $34k-$52k
    NEW
    calls to the appropriate IT group. Track and route issues in HelpDesk software. Enter updates of inventory into tracking system.… two years experience in PC hardware and software support or helpdesk support function. Must have experience answering internal…
  • 4.6
    Amtec Human Capital – Sterling, VA
    11 days ago 11d
    JOB DESCRIPTION:The Senior HelpDeskAnalyst position is primarily responsible for responding to DHS end-users at the federal,… required) to the appropriately experienced Analyst. Record, track, and document the helpdesk request problem-solving process, including…
  • 4.3
    IntelliDyne – Washington, DC
    Est. Salary $50k-$75k
    NEW
    directly with the users to carry out the activities of the HelpDesk and specific issues. Responsible for daily operational requirements… improvements and new technologies Assists in developing HelpDesk department reports and other documentation as requested by…
  • 3.3
    Medix – Sterling, VA
    15 days ago 15d
    educational program. At least 2 years of "phone based" HelpDesk experience. Preferable in the medical field, but not mandatory… of consistent work) At least 2 years of "phone based" HelpDesk experience. Preferable in the medical field, but not…
  • 3.7
    Intelsat – McLean, VA
    Est. Salary $38k-$59k
    NEW
    satellite communications industry as a HelpDeskAnalyst with Intelsat! The HelpDeskAnalyst provides prompt and accurate support…
  • 2.9
    XA Systems, LLC – Fairfax, VA
    Est. Salary $37k-$57k
    23 days ago 23d
    XA SYSTEMS HELPDESKANALYST - HQ (FAIRFAX, VA) SUMMARY Troubleshoot issues raised from end-user calls and coordinate… proper closing of assigned jobs. Additionally, the Service DeskAnalyst will check and respond to requests for assistance via email…
  • 3.9
    ALTA IT Services – Vienna, VA
    Est. Salary $41k-$61k
    15 days ago 15d
    Inc. is currently seeking a HelpDesk Technician to work as part of the Application Support Desk team responsible for Tier 1 through… resolving issues for business applications while maintaining the Helpdesk infrastructure and operational needs. The work location…
  • 3.6
    Latitude, Inc. – Woodbridge, VA
    EASY APPLY
    5 days ago 5d
    Growing Government Contractor looking for a HelpDeskAnalyst. Provide telephone and on-line remote troubleshooting and support… software problems, and troubleshoot site problems. Tier 3 HelpDeskAnalyst applies diagnostic techniques to identify problems, investigate…
  • 4.2
    Vistronix – Washington, DC
    Est. Salary $42k-$64k
    12 days ago 12d
    Federal is the place for you. We are currently seeking HelpDeskAnalyst to work on-site in Washington, DC. Responsibilities… resolution, and follow-up steps. Supervises operation of helpdesk and serves as focal point for customer concerns. Provides…
  • 2.5
    Nortech Systems Incorporated – Fairfax, VA
    Est. Salary $39k-$58k
    10 days ago 10d
    looking to recruit a Support Analyst to work in our Chicago, Illinois office. HelpDesk Support Analyst Reporting to the Program… requests in the call logging system Triage to the appropriate analyst queue Review assigned support calls daily to ensure response…
  • 3.4
    Fox News – Washington, DC
    Est. Salary $37k-$58k
    NEW
    transformed the way people get their information. The HelpDeskAnalyst provides support to staff on all company supported applications… resolutions You will provide primary HelpDesk and troubleshooting support via the HelpDesk Hotline You will work in concert with…
  • 3.4
    Synaptek Corporation – Falls Church, VA
    Est. Salary $31k-$51k
    24 days ago 24d
    have interim or secret clearance and Security + The HelpDeskAnalyst will serve as IT support at the Tier I level (phone and… CompTIA Security+ Certification Required 2 years+ of Help/Service Desk experience Experience with Remedy ITSM 7.x highly desired…
  • 4.0
    Alliance Pointe – Arlington, VA
    EASY APPLY
    Est. Salary $33k-$53k
    NEW
    Job Title : HelpDeskAnalyst Prepared By : Department : Approved By : Reports To : FLSA Status : Exempt Date : Basic… Manages the activities and personnel of the IT Support center (helpdesk). Ensures the operation is in accordance with the established…
  • 5.0
    DataSync Technologies, Inc – Reston, VA
    EASY APPLY
    Est. Salary $38k-$64k
    23 days ago 23d
    HelpDesk - Customer Services and Information Technology Officer Be a part of an award winning company in Northern VA while…
  • 3.7
    CollabraLink Technologies – McLean, VA
    Est. Salary $40k-$60k
    4 days ago 4d
    reference JOB DESCRIPTION AND RESPONSIBILITIES: HelpDeskAnalyst Fielding calls and emails from users and supporting… College Education DESIRED SKILLS AND QUALIFICATIONS: HelpDesk experience supporting applications Customer Service experience…
  • 3.3
    ITCON Services – Washington, DC
    Est. Salary $39k-$60k
    15 days ago 15d
    Tier II Helpdesk Analysts shall have an understanding of and ability to operate and navigate through web-based, menu driven systems… position but a stepping stone for Jr. Developers, Business Analyst, or QA testers. Knowledge of SalesForce Application and…
  • 2.7
    United Medical Center – Washington, DC
    Est. Salary $60k-$90k
    NEW
    service by exceptional people. The Tier 2/3 IT HelpDesk Support Analyst functions as a key team member in a customer service… liaisons, and key hospital staff and collaborate with other HelpDeskanalysts, infrastructure support personnel, and application support…
  • 3.3
    Technology Associates – Washington, DC
    Est. Salary $31k-$47k
    12 days ago 12d
    Federal is the place for you. We are currently seeking HelpDeskAnalyst to work on-site in Washington, DC. Responsibilities… resolution, and follow-up steps. Supervises operation of helpdesk and serves as focal point for customer concerns. Provides…
  • 4.5
    Green Key Resources – Washington, DC
    17 days ago 17d
    This global-reaching law firm is dedicated to creating novel solutions for their clients. Their collaborative and diverse…
  • 3.2
    22nd Century Technologies Inc. – Arlington, VA
    EASY APPLY
    Est. Salary $57k-$86k
    5 days ago 5d
    Title: HelpDeskAnalyst Tier 1 & Tier 2 Location: Arlington, VA Duration: Full Time Required Knowledge, Skills & Abilities… basic user information and forward to the Tier 1 & 2 Service desk queue for further evaluation. Answer initial calls for all…
  • 4.1
    Insperity – Fairfax, VA
    26 days ago 26d
    looking to recruit a Support Analyst to work in our Chicago, Illinois office. HelpDesk Support Analyst Reporting to the Program… requests in the call logging system Triage to the appropriate analyst queue Review assigned support calls daily to ensure response…
  • 3.8
    Grant Thornton – Alexandria, VA
    Est. Salary $43k-$65k
    19 days ago 19d
    development activities. Grant Thornton’s Global Public Sector helps executives and managers at all levels of government maximize… services. Our public sector team members find solutions that help government leaders with issues including acquisitions, financial…
  • 3.5
    CACI International – Chantilly, VA
    Est. Salary $50k-$86k
    NEW
    Job Description: HelpDesk Support Analyst CACI is seeking professionally curious, resourceful, customer-oriented candidates… Desired Qualifications: Experience working in a call center or HelpDesk organization, providing users support and customer service…
  • 3.6
    Booz Allen Hamilton, Inc – Reston, VA
    Est. Salary $41k-$63k
    22 days ago 22d
    engineering and innovation expertise. HelpDesk Support Specialist Key Role: Serve as a helpdeskanalyst for tier 1 support for an IC-… Booz Allen is the one firm that helps clients solve their toughest problems by their side to help them achieve their missions. Booz…
  • 3.4
    Leidos – Rockville, MD
    Est. Salary $48k-$73k
    NEW
    requires analyst to apply Subject Matter Expert experience in support of Service Desk tools and applications. Analyst will interact… seeking a motivated individual to become a part of the Service Desk team. This role will perform telephone and/or email support for…
  • 3.9
    Alta It Services – Bethesda, MD
    Est. Salary $35k-$53k
    12 days ago 12d
    certification. The right candidate will have at least 2 years of helpdesk experience. Requirements/Experience with the following…
  • 3.1
    Unisys – Falls Church, VA
    Est. Salary $49k-$71k
    14 days ago 14d
    HelpDesk Support Analyst Do you have what it takes to be mission critical? Your skills and experience could be mission critical… sites and information technology infrastructure. Handle helpdesk escalations through tickets, e-mail, instant messaging and…
  • 3.2
    22nd Century Technologies Inc. – Vienna, VA
    EASY APPLY
    10 days ago 10d
    We are hiring HelpDeskAnalyst with Linux Troubleshooting in Vienna, VA Title: HelpDeskAnalyst with Linux Troubleshooting… to report, respond to, and resolve customer requests. For HelpDesk Support Services Specialist - Intermediate: Must be able…
  • 3.3
    ManTech International Corporation – Washington, DC
    Est. Salary $87k-$129k
    NEW
    opportunities for advancement. Job Description: As the ENRD HelpDeskAnalyst, you will be responsible for providing first-line problem… will be required to use remote access/control software from HelpDesk offices to troubleshoot user problems. You will act as the…
  • 4.0
    The Squires Group – Crystal City, VA
    23 days ago 23d
    The Squires Group has a need for a HelpDesk Support Analyst in Northern Virginia. This role will assist a Federal Project as… document processes and procedures 2+ years of Technical HelpDesk support 2+ years of Compusearch PRISM experience Per our…
  • 3.5
    CACI International – Chantilly, VA
    Est. Salary $50k-$86k
    8 days ago 8d
    HelpDesk Support Analyst CACI is seeking professionally curious, resourceful, customer-oriented candidates able to quickly… Desired Qualifications: Experience working in a call center or HelpDesk organization, providing users’ support and customer service…
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