Customer Service Manager Jobs in San Francisco, CA | Glassdoor

Customer Service Manager Jobs in San Francisco, CA

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  • 4.4
    Databricks – San Francisco, CA
    Est. Salary $64k-$98k
    Today 10hr
    RESPONSIBILITIES Manage the day to day interactions with an assigned number of our customers Manage customer onboarding and the… that users love. As Customer Success Manager, you will be responsible for managing our customers through their entire lifecycle…
  • 3.1
    O'Reilly Media – San Francisco, CA
    Est. Salary $76k-$115k
    4 days ago 4d
    Customer Success Manager About Your team The Customer Success team is a key part of the OReilly Safari team that is working… and its customers. You will ensure your customers are seamlessly onboarded and stay continuously engaged in the service. You must…
  • 3.5
    Medrio – San Francisco, CA
    Est. Salary $57k-$87k
    18 days ago 18d
    Customer Success Manager Skills/Areas of Experience: 4-year degree or equivalent combination of education and experience… assisting with customer success management. Ideal candidates have experience with clinical trials in roles such as data manager or clinical…
  • Platphorm – San Francisco, CA
    Est. Salary $32k-$45k
    Today 3hr
    member. Experience as a community manager is a plus. Have 3+ years experience in a customer support role for a technical product… technology. Have proven success at providing exceptional customer service. Have strong written communication skills. Thrive in…
  • 4.3
    Zendesk – San Francisco, CA
    Est. Salary $90k-$135k
    13 days ago 13d
    Responsibilities: Manage and mentor Customer Success Executives (CSE) who manage a portfolio of 4-5M+ ARR customers in order to achieve… managing a Customer Success team with a strong acumen for customer lifecycle management and preferably in the Customer Service industry…
  • 4.8
    Slack – San Francisco, CA
    Est. Salary $91k-$135k
    13 days ago 13d
    aspect of the customer experience, putting customers needs first. Guide and coach customers and Account Managers with a proactive… company. Part coach, project manager, consultant and product expert, our Slack Customer Success Managers are continually focused on…
  • 3.9
    Premier Staffing – San Francisco, CA
    Today 2hr
    Premier's Direct Hire division is seeking a Customer Service Manager on behalf of our client that is a leading private investment… investment office with particular expertise in managing customized, multi-asset class portfolios for a select group of taxable and tax-exempt…
  • 3.0
    Chico's FAS – San Francisco, CA
    Est. Salary $34k-$53k
    Today 4hr
    2. Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and… communication, verbal, and written skills 4. Proven excellent customer service skills with statistical track record in all areas of sales…
  • 2.7
    Academy of Art University – San Francisco, CA
    Est. Salary $29k-$42k
    26 days ago 26d
    inquiries are handled with highest level of customer satisfaction Effectively manage Academy’s social media marketing channels,… departments of the Academy. If you are eager to develop your customer service skills and begin your first step towards your next professional…
  • 5.0
    Instapage – San Francisco, CA
    EASY APPLY
    Est. Salary $107k-$158k
    28 days ago 28d
    Internet-Based Customer Support. Prior to Hire - Full Understanding of Customer Success. Ability to self-manage and work within… employees and 20 team members in the customer service team, we work closely with our enterprise customers and help them use Instapage to…
  • 3.1
    Signature Flight – San Francisco, CA
    Est. Salary $51k-$81k
    7 days ago 7d
    personalized service across the region. JOB DESCRIPTION Manage, audit and train Signature’s customer service programs… Chair regional Customer Experience committee to discuss service topics and share best practices Manage the Service with a Leading…
  • 5.0
    Acorio – San Francisco, CA
    Est. Salary $84k-$128k
    Today 11hr
    to customers. You use your deep technical expertise to design roadmaps and to educate and influence prospective customers on the… Demonstrate a passion for client success Pre-Sales Manage the selling process and navigate the close Perform demos…
  • 4.1
    Juicero – San Francisco, CA
    12 days ago 12d
    facilitate cross-functional solutions with Product, Sales, and Customer Service to mitigate/eliminate blockers. Identify and apply best… and acquiring, engaging and retaining customers that grow our business. The Customer Relationship Management Lead will lead…
  • 2.7
    San Francisco Health Plan – San Francisco, CA
    Est. Salary $56k-$93k
    4 days ago 4d
    1997, San Francisco Health Plan (SFHP) is a an award winning, managed care health plan whose mission is to provide affordable health… is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and its 145,000+ members have access to a full…
  • 3.9
    Castlight Health – Detroit, MI
    Est. Salary $61k-$92k
    20 days ago 20d
    remote. The Customer Success Manager is responsible for owning a book of business and making the customers in that book as… Castlight Health, the Customer Success Manager role is the "buck stops here" responsibility with customers and partners. As such…
  • 3.1
    Signature Flight – San Francisco, CA
    Est. Salary $32k-$46k
    27 days ago 27d
    duties to Customer Service Representatives. Maintain and stock information, materials, and amenities in the customer service areas… activities of Customer Service Representatives engaged in providing requested services to general aviation aircraft, customers, passengers…
  • 2.7
    San Francisco Health Plan – San Francisco, CA
    Est. Salary $56k-$94k
    4 days ago 4d
    at the San Francisco Health Plan’s (SFHP) Service Center. SFHP is a Medi-Cal managed care plan with over 130,000 Medi-Cal members… services in multiple languages. The Manager is responsible and accountable for all day-to-day Service Center activities and operations…
  • 3.4
    Symphony Commerce – San Francisco, CA
    Est. Salary $146k-$202k
    1 days ago 12hr
    is an emerging leader that provides fully managed Commerce and Fulfillment as a Service to brands throughout the world. Our platform… time data infrastructure needed to help brands monitor and manage their business across the globe, and working to help us design…
  • 4.0
    Glassdoor – Mill Valley, CA
    3 days ago 3d
    the changing needs of customers and markets worldwide. Role Description As a Customer Enablement Manager, you will help shape… Employer customers. As the team is scaling rapidly with our businesses growth, we look to continue to deliver compelling service offerings…
  • 3.3
    BCC – San Francisco, CA
    Est. Salary $32k-$59k
    1 days ago 1d
    Description Description of Position: Customer Service Manager meets excellent customer service for all clients in various sectors… Provide first-rate Customer service and builds relationships with customer base. Greet every customer every time they enter…
  • 2.7
    San Francisco Health Plan – San Francisco, CA
    Est. Salary $65k-$103k
    4 days ago 4d
    clinical team members and community resources Excellent customer service skills; cultural knowledge and sensitivity to the population… basic program development; experience as a Program Manager or Project Manager strongly preferred Ability to respond to common inquiries…
  • 2.8
    Voxpro Communications – San Francisco, CA
    11 days ago 11d
    existing service offerings, and managing their expansion to additional geographies and regions. Account Manager Responsibilities… trust Authority Account Managers will have the authority to plan for and manage Voxpro’s strategic engagement with…
  • 4.6
    BlueVine – Redwood City, CA
    Est. Salary $58k-$88k
    6 days ago 6d
    As an Customer Success Manager at BlueVine, you will be at the front lines of helping small businesses access the cash they… strong, long-lasting client relationships via excellent client service Deliver consistent and timely responses, follow-through, and…
  • WellSpring Dynamics – San Francisco, CA
    EASY APPLY
    14 days ago 14d
    program for customer service staff; manage a Q&A program for the customer service team ? Standardize all customer service communications… evaluation of customer service staff to improve efficiency, response time and level of service ? Monitor and manage call center…
  • 4.2
    SimilarWeb – San Francisco, CA
    26 days ago 26d
    collaborate with Customer Success Managers in building the ideal customer journey Monitor, Measure and Map the customers onboarding… collaborate with our Customer Success Managers, team leaders and the Education team to learn the customer strategy and build the…
  • 4.4
    Tacit Knowledge – San Francisco, CA
    Est. Salary $134k-$186k
    13 days ago 13d
    Responsibilities We are seeking a highly skilled Project Manager to work closely with our development teams and business clients… from the beginning of a project to completion. Our Project Managers are the planners in an organization primarily comprised of…
  • 3.4
    Dolls Kill – San Francisco, CA
    Est. Salary $25k-$35k
    14 days ago 14d
    growing fashion brands, is seeking an experienced Customer Service Manager. About Us Named The Fastest Growing Retailer in… Recruit, train and develop a team of rockstar customer service representatives Manage the team to efficiently handle contacts across…
  • 3.6
    FinancialForce.com – San Francisco, CA
    Est. Salary $64k-$98k
    8 days ago 8d
    future of software as a service. As a trusted advisor and coach, it falls to the Customer Success Manager to identify how our solutions… THE ROLE   The Sr. Strategic Customer Success Manager serves as a trusted advisor to our top customers, helping them to achieve success…
  • 2.4
    Westamerica Bancorporation – Sausalito, CA
    Est. Salary $30k-$50k
    Today 9hr
    goals while providing superior customer service. Participates with the Regional Service Manager on the following personnel activities… Delivering a wide variety of financial services with a superior customer service guarantee. Essential Functions: Supervises the…
  • 4.0
    Trek Bicycle – San Francisco, CA
    27 days ago 27d
    High-Quality Customer Service: Monitor the quality of customer service through observation of the service department. Holds service team… delivering high quality customer service. Review customer repair requests, ensure communication with customers. Willingness to greet…
  • 3.5
    Minted – Oakland, CA
    Est. Salary $96k-$148k
    27 days ago 27d
    About the Role The Customer Service Quality Manager is responsible for developing quality assurance policies and procedures… procedures to ensure the best quality service is delivered to Minted customers. The Manager will ensure that thorough and consistent quality…
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