Escalation Engineer Jobs in San Francisco, CA | Glassdoor

Escalation Engineer Jobs in San Francisco, CA

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  • 3.8
    Pivotal Software – San Francisco, CA
    Est. Salary $79k-$109k
    12 days ago 12d
    the title EE; you might have been a senior admin, a support engineer, or just the person who knows how to fix everything. You are… taking training, reporting defects and collaborating with engineering and operations to resolve technical challenges for our customers…
  • Sakonnet – San Francisco, CA
    Est. Salary $62k-$87k
    8 days ago 8d
    Escalations Engineer Position As a member of the our clients support team, you will be troubleshooting the most complex… enterprise technical support Previous experience as an Escalation Engineer in web or SaaS applications is highly desired Self-starter…
  • 4.9
    PubNub – San Francisco, CA
    Est. Salary $68k-$92k
    21 days ago 21d
    things done. Responsibilities As a Support Escalation Engineer you will: Respond to complex technical issues generated… work on a small but growing support team on the second line (escalated support issues requiring additional research through log searches…
  • 4.2
    ForgeRock – San Francisco, CA
    Est. Salary $80k-$120k
    4 days ago 4d
    Sustaining and Engineering to ensure they are integrated into the ForgeRock products. Participation in escalation calls to brief… Principal Customer Engineer Sales | San Francisco About the company: ForgeRock® rocks when others are rolling. We aren’t your…
  • 4.4
    Tacit Knowledge – San Francisco, CA
    Est. Salary $130k-$176k
    1 days ago 16hr
    arbitrating major technical decisions. Have technical issues escalate to you because team members genuinely want and respect your… it. Lead and mentor highly talented and motivated software engineers to become even better. Think long term. Prioritize. Write…
  • 4.4
    Databricks – San Francisco, CA
    Est. Salary $64k-$98k
    Today 10hr
    with them (product roadmaps, executive briefings, QBR’s, escalation management, status calls etc.) Liaise closely with the technical… resolved within each customers SLA and manage any customer escalations in a proactive manner Identify and achieve the targets on…
  • 3.2
    Lake Shore Associates – San Francisco, CA
    21 days ago 21d
    incident criticality. Ability to work autonomously and escalate where required. Follow ITIL best practice (Incident, Problem… Lake Shore Associates (LSA) is looking for Level 3 Engineers/Solution Architects to support our clients projects.The ideal candidate…
  • 3.9
    Pinterest – San Francisco, CA
    Est. Salary $132k-$180k
    5 days ago 5d
    make our developers more efficient Troubleshoot bugs and escalate to internal teams throughout the company (or dive in and fix…
  • 3.7
    EMC – San Francisco, CA
    Est. Salary $75k-$107k
    5 days ago 5d
    Senior Tier 3 Escalation/Support Engineer ScaleIO is looking for an L3 Technical Support Engineer to help drive our ground… complex systems level customer issues. Works closely with Engineering and other technical business units to increase knowledge…
  • 3.7
    Autodesk – San Francisco, CA
    Est. Salary $105k-$146k
    4 days ago 4d
    level agreements, driving efficiencies, handling issues and escalations effectively and expediently. The candidate will plan, design… protocols to circumvent the failure or minimize impact. Promptly escalate issues to appropriate vendors or team members as required.…
  • 3.3
    Aspera – Emeryville, CA
    Est. Salary $85k-$113k
    13 days ago 13d
    responsible for handling the customer support situations that get escalated beyond the support team. This role requires an in-depth knowledge… greater in Computer Science/Engineering or related discipline (M.S. or PhD in Networking/ Systems Engineering is a huge plus). At least…
  • VFLASH – San Francisco, CA
    4 days ago 4d
    Senior Tier 3 Escalation/Support Engineer ScaleIO is looking for an L3 Technical Support Engineer to help drive our ground… complex systems level customer issues. Works closely with Engineering and other technical business units to increase knowledge…
  • 3.6
    Dell – San Francisco, CA
    Est. Salary $95k-$134k
    5 days ago 5d
    Senior Tier 3 Escalation/Support Engineer ScaleIO is looking for an L3 Technical Support Engineer to help drive our ground… complex systems level customer issues. Works closely with Engineering and other technical business units to increase knowledge…
  • 3.1
    Conviva – Foster City, CA
    Est. Salary $90k-$127k
    19 days ago 19d
    Are you a Manager Escalations Engineering who can focus on resolving high priority customer reported problems? Do you thrive… P 0-4 issues that have been moved to engineering Distribute and enforce our escalation process and remain on path for all internal…
  • 3.1
    Clever Devices – San Francisco, CA
    Est. Salary $70k-$102k
    21 days ago 21d
    issues •Provide IT support to on-site systems engineers •Provide escalation support for tier one support Skills Required… The IT Implementation Engineer will be responsible for the implementation and deployment of project IT infrastructure, including…
  • 3.3
    Qualys – Redwood City, CA
    Est. Salary $61k-$89k
    20 days ago 20d
    The Technical Support Escalations Manager will work with Support and Sales Leadership to react quickly to high impact and… Qualifications: Proven ability to effectively prioritize and escalate customer issues and rapidly resolve them. Able to work effectively…
  • 2.2
    Telmate – San Francisco, CA
    Est. Salary $75k-$104k
    25 days ago 25d
    solutions. ● Ability to respond to after hours issues based on escalation. ● Maintain a professional attitude and demeanor. ● Work… The Test Automation Engineer is an expert in automation, mentoring others, has excellent communication, proficient in debugging…
  • 3.7
    Autodesk – San Francisco, CA
    Est. Salary $128k-$179k
    19 days ago 19d
    different environments Share an on-call rotation and be an escalation contact for service incidents Qualifications:… other protected category. Job Title: Sr. AWS DevOps Engineer Job ID: 17WD22942 Location: One Market St, San Francisco…
  • 3.3
    Fyber – San Francisco, CA
    Est. Salary $81k-$125k
    5 days ago 5d
    native SDKs, plugins, or any of our APIs. Receive and resolve escalations from app and game developers as well as account management… health of integrations and products in use by clients and escalate irregularities. Position requires 40% travel, fully reimbursed…
  • 3.5
    First Republic Bank – San Francisco, CA
    Est. Salary $61k-$89k
    13 days ago 13d
    required. Escalate trouble tickets according to standard operating procedures and provide support to other technicians/engineers as needed… Platform Support Engineer reports to the Digital Platform Support Lead. In this position you will be an engineer in First Republic…
  • 2.2
    Telmate – San Francisco, CA
    25 days ago 25d
    place ● Ability to respond to after hours issues based on escalation. ● Professional attitude and demeanor. ● Ability to work… The Front End Javascript Engineer is an expert in back-end web development, mentoring others, API development, and writing…
  • 3.7
    Autodesk – San Francisco, CA
    Est. Salary $128k-$179k
    24 days ago 24d
    different environments Share an on-call rotation and be an escalation contact for service incidents Qualifications: • Bachelor… other protected category. Job Title: Sr. Cloud DevOps Engineer - AWS VPC Networking & Security Job ID: 17WD22941 Location…
  • 3.5
    First Republic Bank – San Francisco, CA
    Est. Salary $106k-$168k
    12 days ago 12d
    monitoring in an enterprise environment Requires experience escalating incidents including working with cross-functional teams to… focused on providing extraordinary service. The Mulesoft Engineer is responsible for the solution design, configuration, oversight…
  • 3.1
    Schindler Elevator Corporation – San Francisco, CA
    5 days ago 5d
    Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move one… is one of the leading global manufacturers of elevators, escalators and moving walks. Schindler employs over 5,000 people in more…
  • 5.0
    Varo Money – San Francisco, CA
    Est. Salary $50k-$75k
    13 days ago 13d
    digital bank of the future. We are looking for a Desktop Support Engineer to help our fast-growing team. Varo is a great opportunity… opportunity for candidates who want to work with great engineering and finance experts, love to solve technical problems, and enjoy collaboration…
  • 2.6
    Berry Appleman & Leiden LLP – San Francisco, CA
    6 days ago 6d
    questionnaire, providing documentation or initiating a PO. Escalate to Manager as needed. May identify the type of case… Follow up with nonresponsive employees/managers; and escalate and close cases as appropriate. Coordinate, assemble…
  • 3.5
    First Republic Bank – San Francisco, CA
    Est. Salary $59k-$88k
    24 days ago 24d
    production services Researches, resolves and responds to escalated trouble tickets and end-user support calls. This includes… and external stakeholders to resolve issues and raise any escalated issues with direct report Establish credibility at all levels…
  • 3.7
    Autodesk – San Francisco, CA
    Est. Salary $109k-$163k
    26 days ago 26d
    support as the most senior level of technical escalation for IT infrastructure engineering and on-call operational teams Collaboration… with the Voice and Video Service Manager, Sr Collaboration Engineer/Architect, and Service Owner to engage customers, including…
  • 3.1
    One Technologies – San Francisco, CA
    Est. Salary $98k-$128k
    4 days ago 4d
    patching and maintenance. Provide production support for escalations. Evaluate hardware and software purchases. Maintain the… at onetechnologies.net. Job Description Senior Systems Engineer- Windows Server One Technologies is seeking a Windows server…
  • 3.5
    First Republic Bank – San Francisco, CA
    Est. Salary $86k-$121k
    25 days ago 25d
    providing third-level escalation support for end-user issues and will provide guidance for other engineers and support technicians… by Bank personnel. - Researches, resolves and responds to escalated trouble tickets and end-user support calls. This includes…
  • 4.0
    Glassdoor – Mill Valley, CA
    Est. Salary $99k-$139k
    13 days ago 13d
    Automate deployment and remediation tasks Act as point of escalation for network related support cases Participate in sprint planning… and how companies recruit top talent. As a Senior Network Engineer at Glassdoor, you will be responsible for defining the strategy…
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