Technical Customer Support Manager Jobs in San Francisco, CA | Glassdoor
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Technical Customer Support Manager Jobs in San Francisco, CA

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  • 3.4
    FinancialForce – San Francisco, CA
    Est. Salary $63k-$95k
    14 days ago 14d
    . The Technical Customer Success Manager will assist the Customer Success Manager to resolve service, support, technical inquiries… enhances the quality or efficiency of the Technical Customer Success Manager Team and support service (e.g., monitoring overall queue…
  • 3.5
    First Republic Bank – San Francisco, CA
    Est. Salary $113k-$180k
    1 days ago 17hr
    levels within the enterprise and to work with both technical and non-technical individuals. A proven track record of being detail-oriented… their workload; providing performance feedback; facilitate technical discussions; may need to create action plans to move solutions…
  • 1.6
    Kendo – San Francisco, CA
    13 days ago 13d
    receive effective technical support. · Provides technical guidance in packaging and product development. Manages test programs… Henriksen and Fenty Beauty. POSITION SUMMARY The Technical Assurance Manager will play a critical role as the liaison between…
  • 3.6
    Location Labs by Avast – Emeryville, CA
    Est. Salary $62k-$109k
    15 days ago 15d
    About this Role: Build and manage a team of Operations Engineers who are responsible for supporting products with strict Service… availability production environment. Requirements: B.S. in a technical discipline or equivalent experience. At least two years…
  • 4.2
    ToutApp Inc. – San Francisco, CA
    Est. Salary $57k-$86k
    26 days ago 26d
    high-growth company Ability to manage multiple priorities and tasks simultaneously Technical aptitude: experience with Zendesk… organization from Executives, Managers to individual contributors Respond to and resolve inbound support issues Evangelize ToutApp…
  • 3.5
    First Republic Bank – San Francisco, CA
    1 days ago 15hr
    Release and Deployment Manager, to plan, oversee, and coordinate build- and release-related activities in support of the bank’s enterprise… be able to manage multiple cross-platform initiatives concurrently. Willing to work evenings and weekends to support releases.…
  • 3.3
    Tapingo – San Francisco, CA
    4 days ago 4d
    experience in a customer or technical support role preferred SKILLS: Customer Service Content Management Support Benefits… written and verbal Ability to manage multiple deadlines simultaneously Comfort with technical systems, both familiar and unfamiliar…
  • 3.2
    Shift Technologies – San Francisco, CA
    6 days ago 6d
    As Growth Manager, you will conceive and execute the growth strategy of Shift Technologies driving customer acquisition growth… analytics and tracking to support the creation of product features that drive growth and get customers to engage with and convert…
  • 3.2
    Hewlett Packard Enterprise – San Francisco, CA
    Est. Salary $72k-$126k
    1 days ago 23hr
    Group supports our customers with the transformation and integration of their technology. We are there for our customers – come… account/business manager, selling to CxO and decision-maker level Experience selling to Enterprise and Global Customer accounts in…
  • 3.8
    Cisco Systems – San Francisco, CA
    7 days ago 7d
    current architecture. The role also includes Tier 1 support for both technical and functional aspects of Salesforce and provides… Salesforce Provide chat, incident/ticket based technical and functional support to end users of SFDC and related upstream and downstream…
  • 4.6
    Greenhouse Software – San Francisco, CA
    Est. Salary $47k-$66k
    13 days ago 13d
    about Greenhouse", Customer Support Specialists are a key piece of the Customer Success strategy. Customer Support sits at the intersection… communication skills Ability to manage competing priorities and effectively multi-task Strong technical troubleshooting skills, perseverance…
  • 3.5
    Citi – San Francisco, CA
    9 days ago 9d
    against it. Cloud Sector Technical Lead Job Purpose: This position provides overall global support to Consumers Cloud environments… context: Technical position requiring an industry expert with strong interpersonal skills who can provide technical thought leadership…
  • 3.1
    Ellucian – San Francisco, CA
    1 days ago 1d
    environment changes. • Trains end users or technical support staff to use and support programs. • Coordinates with other programmers… user and technical documentation written by others to confirm consistency with program operations. • Provides technical assistance…
  • 2.9
    Taskrabbit – San Francisco, CA
    Est. Salary $75k-$127k
    7 days ago 7d
    Responsibilities Scaling customer support Recruit, manage and develop a team of inhouse Managers, Team Lead; a team of outsourced… The Manager of Customer Support reports to the Director of Operations and is responsible for maintaining and driving several…
  • 2.9
    iRhythm – San Francisco, CA
    27 days ago 27d
    multiple groups of stakeholders, both technical & non-technical Plan and execute projects in support of corporate and team goals, ensuring… answers. Responsibilities: Lead, manage, mentor and provide the technical vision forthe Production Systems team Develop…
  • 2.7
    Academy of Art University – San Francisco, CA
    5 days ago 5d
    Marketing and Web Support creative team, you will serve as a technical expert in coding and implementation support for the University… and code structures. • Develop and support Adobe Web (AEM) components, plugins, and custom post types for the campus. • Design…
  • 4.4
    Distil Networks – San Francisco, CA
    Est. Salary $69k-$104k
    1 days ago 18hr
    without getting frazzled Formal technical support experience; help desk experience or customer success management experience ideal… understand customer needs High level of emotional intelligence Enthusiastic about technology with demonstrated technical aptitude…
  • 3.8
    Splunk – San Francisco, CA
    Est. Salary $91k-$152k
    6 days ago 6d
    Global Customer Support / Technical Support organization. 10+ years of proven success working directly with customers within… The Manager of Technical Support Services will play a key leadership role in transforming how, what and where Splunk Support is…
  • 3.7
    Accenture – San Francisco, CA
    5 days ago 5d
    using best practices and provide solutions • Support Solution Architect or technical SME to present proposals and solutions •… organize and manage the entire content life cycle from creation to distribution, production, and archiving • Solid technical background…
  • 4.6
    PagerDuty – San Francisco, CA
    Est. Salary $68k-$102k
    5 days ago 5d
    NOW Support Technical Support Specialist San Francisco Lead Renewals Specialist San Francisco Customer Success Manager San Francisco… ideally in a technical field You have previous experience in a customer facing role such as Customer Support or Customer Success…
  • 4.4
    Scality, Inc. – San Francisco, CA
    EASY APPLY
    26 days ago 26d
    driving force in owning all technical initiatives within the Strategic Alliances group, and supporting the Global Alliance Directors… strategic alliances of HPE, Cisco & Dell. Develop and manage technical Alliances relationships with focus on the Alliances Headquarters…
  • 4.8
    WebDAM – San Francisco, CA
    Est. Salary $76k-$128k
    13 days ago 13d
    optimize processes for Technical Support. Ensure that support processes result in outstanding customer service while maintaining… in a technical support or related customer facing role 1-2 years of experience leading or managing a team in a support environment…
  • 3.4
    FinancialForce – San Francisco, CA
    13 days ago 13d
    not limited to, Apex codes and supporting test classes, Customer Objects, Workflow Rules, Custom Fields, Validation Rules and Visual… Focuses on achieving results. Works to retain customers and displace competitors. Manages operating expenses to appropriate levels.…
  • 3.6
    The J. M. Smucker Company – San Francisco, CA
    1 days ago 19hr
    retail customers Align and Influence leadership to make optimal prioritization and commercialization decisions Manage the innovation… through the innovation process, considering strategic, consumer, technical and business viability Lead with a blend of disciplined management…
  • 4.2
    Campari – San Francisco, CA
    27 days ago 27d
    large quantities of data and resolve complex problems. Technical Excellent excel skills (functions/macros/VBA) Experience… General Description of the Role The Manager – Trade Promotion Management (TPM) will provide direction and lead the activation…
  • 4.0
    Castlight Health – San Francisco, CA
    Est. Salary $42k-$63k
    25 days ago 25d
    understand the Customer Support function. They will participate on cross-functional teams as the Customer Technical Support representative… science or technical discipline 1-2 years of experience with SQL scripting language 1-2 years experience in customer technical support…
  • 4.0
    Zerto – San Francisco, CA
    21 days ago 21d
    training materials and marketing materials. Technical Alliance Manager will support Global Alliance initiatives and programs.… collateral (4) supporting joined marketing and channel activities. Technology Alliances Manager can develop and deliver technical marketing…
  • 4.7
    Demandbase – San Francisco, CA
    Est. Salary $129k-$188k
    3 days ago 3d
    The Demandbase Customer Success Manager (CSM) is responsible for growing, supporting, and renewing customer adoption of Demandbase… Proven experience in managing technical, intangible project implementations Experience helping customers identify gaps in business…
  • 3.5
    First Republic Bank – San Francisco, CA
    10 days ago 10d
    communication skills and the ability to independently solve complex technical issues. Demonstrated ability to work across cross functional… extraordinary service. IS Change Analyst will play a key role in supporting IS department compliance with IS change control policies and…
  • 4.3
    Narvar – San Francisco, CA
    Est. Salary $33k-$47k
    6 days ago 6d
    about technical issues in a way they can understand Utilize JIRA and Freshdesks to manage issues between Customers and Engineering… empathetically to customers while disseminating issue details to engineers on a technical level. In this Tier 1 support role you will…
  • People.ai – San Francisco, CA
    Est. Salary $65k-$130k
    26 days ago 26d
    looking for a technical Customer Support Manager to help define our customer experience and build a world-class support organization… building support process while crushing tickets. The Customer Support Manager will be responsible for managing customer support requests…
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